Location
Description
Applications will be accepted until Monday, October 7, 2024
Interviews: TBA
Resumes are not accepted in lieu of completing a city application.
DEFINITION
PC/LAN Technician I: Under supervision, performs skilled technical work on the City’s Personal Computers and Local Area Network, and network servers, including hardware, software and peripherals, and performs other duties as assigned.
PC/LAN Technician II: Under general supervision, performs complex technical work on the City’s Personal Computers and Local Area Network, and networks servers, including hardware, software, and peripherals, may supervise the work of lower level staff, and perform other duties as assigned. Positions in this class require frequent use of a high degree of independent judgment and interpretative ability. Duties do not always follow standard routines; the employee recommends changes in methods and procedures when necessary. The class is required to have operating knowledge of computer systems and greater overall experience.
Positions in the PC/LAN Technician II classification are flexibly staffed and normally filled from advancement from the PC/LAN Technician I class, or when filled from the outside, require specific technology experience. Appointment to this class requires the employee to be performing substantially the full range of PC/LAN Technician duties and to meet the qualifications for the class. The class requires the ability to work independently exercising judgment and initiative and a greater knowledge of the City’s computer systems.
EXAMPLES OF DUTIES
Analyzes, troubleshoots, and repairs computer systems and peripherals; provides end- user support for hardware and desktop applications; assists end-users in understanding personal computer functions and software application features; installs, replaces, and upgrades personal computer hardware, software and peripherals; may assist in developing and presenting training programs for end users; provides day-to-day support and maintenance of the City’s phone system.
MINIMUM QUALIFICATIONS
Knowledge of: Microsoft Office automation applications and operating systems; network infrastructure devices such as hubs, routers, and switches; TCP/IP and other network protocols; antivirus and other security precautions; PC hardware/software troubleshooting and resolution; network security; system backup and recovery techniques; file system management; hardware setup and configuration.
Ability to: Apply industry-standard techniques for servicing personal computers, including installation, upgrade, and replacement of hardware, software, and peripherals; lift and move computers and related equipment safely; interact positively and cooperate with co-workers, respond politely to customers, work as a team member, function under demanding time pressure, respond in a positive manner to supervision, and attend work and perform duties on a regular and consistent basis.
Experience:
PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.
PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.
Education:
PC/LAN Technician I: Graduation from high school or equivalent.
PC/LAN Technician II: Graduation from high school or equivalent. An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.
License: Possession of a valid Class C California Driver’s License.
Ideal Candidate
Experience:
PC/LAN Technician I: A minimum of one year of full-time experience in maintenance of personal computers.
PC/LAN Technician II: Three years of full-time experience in maintenance of personal computers.
Education:
PC/LAN Technician I: Graduation from high school or equivalent.
PC/LAN Technician II: Graduation from high school or equivalent. An Associate Degree or vocational training in Computer Science or a related field, and/or an A+ Certification is desirable.
License: Possession of a valid Class C California Driver’s License.
Benefits
MISCELLANEOUS/UNREPRESENTED EMPLOYEES
I HEALTH & WELFARE
A. Section 125 Options - Available to all eligible full-time employees.
- Cafeteria Plan Options with Lump Sum – The City shall contribute to the monthly Cafeteria Allowance allocated specifically for the mandated purchase of insurance coverage as follows:
- No coverage: $500.00 (for employees hired after January 31, 2020)
- No coverage: $1180.00 (for employees hired before January 31, 2020)
- Employee Only: 100% of the CalPERS Kaiser Bay Area medical premium (for employees hired before January 1, 2020, the employee only cafeteria allowance shall remain frozen at $1330.00 per month until it equals the employee only Kaiser rate.)
- Employee +1: 95% of the CalPERS Kaiser Bay Area medical premium.
- Employee +2: 95% of the CalPERS Kaiser Bay Area medical premium.
Mandated:
Dental/Orthodontia (Eff. 01/01/2020) - Employee pays full premium: $117.30/mo.
Maximum Annual Dental Benefit: $1,500 Non-PPO/$1,600 PPO
Maximum Lifetime Orthodontia Benefit: $2,000
City-sponsored Short/Long Term Disability – The employee pays the full premium of $35.00/mo.
City-sponsored Group Term Life (Eff. 04/01/2021) – Employee pays full premium ($0.235 per $1K). Coverage varies from $25K-$40K. Majority at $25K.
Coverage
Amount Position
$25,000 All Miscellaneous/Unrepresented employees except those reflected under $40,000 coverage.
Optional:
Medical: PERS basic health plans offered and employees may purchase coverage with remaining monies after mandated purchases. If total monthly health premium exceeds amount of any remaining monies, employee pays difference via payroll deduction. Unused monies from applicable monthly amount are applied to wages.
Additional Term Life Insurance - Available in $10,000 increments between $1K and $750K not to exceed 5 times Annual Earnings for member. Also available for spouse and children. Rates vary depending on age of the employee.
Voluntary Vision – Superior Vision offers coverage for exams and frames & lenses or contact lenses. Monthly premium varies from $8.14 for an Employee Only plan to $28.40 for an Employee + Family plan.
- Vision Reimbursement Program - Employees and their dependents are eligible for a maximum reimbursement of $200.00 per year for frames or lenses.
II RETIREMENT - PERS 3% At Age 60 for classic members and 2%@62 for new members per the Public Employee Pension Reform Act of 2013
3% @ Age 60 for Classic Members Effective 01/01/2013; Third Level of 1959 Survivor Benefit, One Year Final compensation, annual cost of living allowance (3%); Pre-Retirement Optional Settlement 2 Death Benefit.
2% @ Age 62 for New Members Effective 01/01/2013; Three Year Final Compensation
Employer contribution: 38.83 % effective 07/01/24
Employee contribution: 8.00% for Classic Members and New Members
Employee shall pay an additional 0.75% towards the employer share of the PERS contribution.
The City pays 0% of employee contribution. In lieu, the City provides 414h, a one-time, irrevocable option for employee to elect to have his or her mandated PERS member contribution picked up by the City. Electing this option authorizes the City to designate the mandatory contribution on a tax-deferred basis.
Effective 7/1/2008, a retiring employee shall place 100% of eligible Sick Leave Cash Out into the City sponsored Retiree Health Savings Account. Sick leave cash out is eliminated for all employees hired after July 1, 2020.
III. Retiree Health Benefits
The retiree health benefit for all employees hired on or after November 14, 2022 shall be limited to the PEMHCA minimum.
For employees hired on or after November 14, 2022, the City shall contribute $50 per month to the current Mission Square retiree health savings account.
IV. HOLIDAYS - 12 paid holidays per year**
V. SICK LEAVE - Full-time employees accrue sick leave at the rate of 12 working days/year. Pay out is 1/2 of employee’s total accrued sick leave hours (up to 1600 hours) and applies ONLY at retirement, death, or abolishment of position. (for employees hired before July 1, 2020)
VI. VACATION - Employees accrue vacation days after completion of service years reflected below.
Completed Years of Service # Days Received
After 1 13
After 5 18
After 13 23
After 21 28
Classifications with floating holidays in WWR accrue vacation dates as follows:
Years during which Vacation is Earned Accrual Rate
Accrues from initial employment date 10 days/year
Accrues after 4th anniversary date 15 days/year
Accrues after 12th anniversary date 20 days/year
Accrues after 20th anniversary date 25 days/year
New hires are eligible to use accrued vacation during their probationary period upon approved of their Department Head or designee.
VII. MILEAGE – Effective January 1, 2024 reimbursement rate is 67 cents per mile.
Special Instructions
Applications will be accepted until Monday, October 7, 2024
Interviews: TBA
Resumes are not accepted in lieu of completing a city application.