Location
Description
Under the direction of the Recreation and Community Engagement Department, the position is responsible for Reception/Cashier duties at City Hall and assisting with City events.
This entry-level classification requires limited time on the job before an incumbent can function at the full journey level. When assigned to the front desk at City Hall, one will perform various clerical tasks, including receptionist duties, basic cashier, customer service, program registration, record keeping, data entry, filing, and support of special events or projects.
When assigned the task of Recreation Assistant, will perform a variety of functions to support the Recreation Department's programs, including working directly with youth participants, assisting with planning activities, and providing customer service. Responsibilities may include clerical duties like program registration, record keeping, data entry, filing, and support of Department special events.
This position is not responsible for the direct supervision of other Department staff but may provide direction and assist other staff/volunteers during a program and/or activity.
Ideal Candidate
EDUCATION AND EXPERIENCE:
- High school diploma or GED
- Some experience in customer service is desirable.
- Experience in the field of Recreation or Events/Activities is helpful.
- Valid Driver's License.
ESSENTIAL FUNCTIONS:
- Act as receptionist - greet and screen visitors.
- Provide information regarding Department and/or city activities and functions.
- Answer general department phone line and answer questions or forward them to other departmental staff.
- Answer general email messages and/or forward them to appropriate department staff.
- Process payments from the community utilizing accounting and recreation software.
- Process program registrations through the recreation software system and troubleshoot client issues.
- Prepare and print reports for contract instructors and renters.
- Assist facility renters with booking reservations.
- Track and process calendars for facility rentals.
- Research and compile information related to building use, program participation, and other special projects as assigned.
- Assist in preparing for programs and events.
- Interpret and apply rules, regulations, and health and safety standards.
- Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
- Maintain attention to detail despite interruptions.
- Perform related duties and responsibilities as assigned.
- Ability to work a flexible schedule based on Departmental needs.
JOB KNOWLEDGE AND ABILITIES
- Basic office practices and procedures, including filing and operating standard office equipment.
- Computers, Internet, Email.
- Basic Windows operating system and programs.
- The ability to learn new software.
- Basic arithmetic.
- Credit card and ten-key machines.
- Communicate using interpersonal skills to deal with staff, the public, and others politely and effectively
- Lift and carry at least twenty (20) pounds.
- Ability to exert a small to moderate amount of physical effort involving moving from one area of the park or facility to another.
- Ability to work indoors regularly and outdoors occasionally; exposed to wind, rain, sun, and other changes in climate while working outdoors.
- Frequently stand and walk; sit for extended periods.
- Establish and maintain effective working relations with others.
- Handle complaints and concerns in a calm, responsible manner.
- Communicate clearly and effectively both orally and in writing.
- Ability to take direction from upper-level staff.
- Work cooperatively with the city team members and other departments to ensure necessary workflow and coverage.
- Strong organizational skills.
- Maintain attention to detail despite interruptions.
- Ability to determine priorities, be a self-starter, follow directions, and complete assigned duties promptly.
Benefits
Part-time positions do not have a benefit package
Special Instructions
SELECTION PROCEDURE
Candidates are encouraged to submit an application, any related documents, and any required certification(s) if applicable, through www.CalOpps.org. Applications are available at www.CalOpps.org and from the City website at www.CityofChowchilla.org.
The City of Chowchilla is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, national origin, ethnicity, political affiliation, age, marital status, medical condition, or disability. The City of Chowchilla makes reasonable accommodations for the disabled. If you believe you require special accommodations in the testing process, you must inform the City of Chowchilla in writing prior to the testing. Applicants that request such accommodations must document their request with an explanation of the type and extent of accommodations required.
Candidates considered to be best qualified based on the information provided will move forward in the recruitment process.
The provisions in this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked at any time.