Location
Description
Do you thrive on providing excellent community service? If so, you may be the next Community Services Officer
The City of East Palo Alto Invites Applications for the Position of
FULL-TIME
COMMUNITY SERVICES OFFICER
Salary: $5,488 - $6,671 Monthly
$31.66 - $38.48 Hourly
Plus an Outstanding Benefits Package
Deadline to Apply: Wednesday, July 24, 2024, at 11:59 PM
The Community Service Officer performs a variety of routine to complex field and administrative activities in support of police services and programs for the City’s Police Department. The position provides comprehensive non-sworn staff support to Police Department supervisory and management personnel on a wide variety of law enforcement programs, projects, and services; responds to public requests; and performs related duties, as assigned.
Ideal Candidate
The ideal candidate will possess the following:
- An associate degree or higher in criminal justice or a closely related field is desired but not required.
- Two (2) or more years of experience performing administrative support duties related to the functions of law enforcement.
- Demonstrate exceptional organization, time management, communication, and interpersonal skills.
- Use of tact, discretion, and independent judgment, knowledge of departmental and City activities, and extensive staff and public contact.
- Bilingual proficiency is desired.
- Able to interact comfortably and effectively with a diverse population of individuals from all socioeconomic backgrounds.
- Provide techniques for a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
- Functions, principles, and practices of law enforcement within a municipality.
ABOUT THE DEPARTMENT: The City of East Palo Alto Police Department has built a strong partnership between the community and the department to help enhance public safety and improve the quality of life for the people who live and work in the City of East Palo Alto. The Police Department's goals are to focus on crime suppression and analysis, problem-solving, building community relationships, and creating effective crime prevention strategies. The philosophy is that the more the department is informed and openly available about public safety issues, the better we can work together toward safer, more secure, and healthier neighborhoods.
QUALIFICATIONS:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Education: Equivalent to graduation from the twelfth (12th) grade. Equivalent to an associate degree in criminal justice or a closely related field is desired.
Experience: Two (2) years of experience performing administrative support duties related to the functions of law enforcement. Bilingual proficiency is preferred.
License and Certifications:
- Possession of, or ability to obtain, a valid California Driver’s License by time of appointment and a satisfactory driving record.
- Possession of a valid Cardiopulmonary Resuscitation (CPR) certificate is required at the time of appointment.
Benefits
The City of East Palo Alto offers a competitive benefits package, including choices among plan options for medical, dental, vision, life insurance, short and long-term disability, and CalPERS long-term care insurance.
Union Membership: This position is non-exempt and subject to the overtime rules of the Federal Labor Standards Board and is part of the Service Employees’ International Union group (SEIU).
Health Benefits: For medical coverage, the City contracts with Sutter Health and Kaiser Permanente. The city pays 100% employee only Kaiser Coverage and 65% Dependent Coverage up to the Kaiser Coverage Plan. If enrolled in Kaiser High Deductible Plan, the City will contribute $2,000 into a Health Equity Savings Account prorated to date of hire.
Dental insurance: is through Delta Dental. The city pays full cost for employees only.
Vision: Supplemental Insurance with VSP (employee paid)
Long Term Disability: City paid.
Life Insurance: The City pays for coverage of $25,000
Retirement: CalPERS Classic Members - 2.5% @ 55 formula Employee pays 8% employee contribution. * Three (3) year average final compensation.
CalPERS New Members—2% @ 62 formula Employee pays 7.75% employee contribution. * Three (3) year average highest compensation
Sick Leave: 3.7 hours biweekly
Vacation: Accrual ranges from 80 – 200 Hours per year based on years of continuous service with the City
Holidays: 13 Paid Holidays per year
Bi-lingual Pay: Additional $50 / pay period. English/Spanish for qualifying individuals and positions after passing bilingual test.
Tuition Reimbursement: $600-$1,000 per year
Deferred Compensation Plan: The City offers an optional 457 Plan through Mission Square.
Employee Assistance Program: The City of East Palo Alto offers an employee assistance program for employees and dependents that provides counseling and other services for dealing with life’s challenges at no cost to the employee.
Flexible Spending Plan: Voluntary pretax employee contributions up to $2,650 for health care expenses and up to $5,000 for dependent care expenses per year.
Special Instructions
APPLICATION PROCESS:
To be considered for this exciting opportunity, candidates should apply through CalOpps.org. https://www.calopps.org/city-of-east-palo-alto. Complete an online application and the required supplemental questionnaire. All materials must be included to be considered as a candidate.
In addition, the successful candidates will be required to undergo a standard police department pre-employment exam process including a background investigation, Computer Voice Stress Analyzer (CVSA) exam, and complete physical exam with drug screening.
Deadline to Apply: Wednesday, July 24, 2024, at 11:59 PM
Additional inquiries about the position may be directed to Danielle Oliveira from Muchmore Than Consulting, danielle@muchmorethanconsulting.org, or (650) 853-3116.The City of East Palo Alto is not responsible for the failure of internet forms or email in submitting your application. Candidates with a disability who may require special assistance in any phase of the application or selection process should advise Danielle Oliveira from Muchmore Than Consulting.
THE CITY OF EAST PALO ALTO
IS AN EQUAL OPPORTUNITY EMPLOYER
Recruitment Services Provided by Muchmore Than Consulting, LLC.