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San Bruno Police Department

 

Join a department that cares about its Dispatchers and is LOVED by its community 

Elevate your public safety career as a Lateral Dispatcher

 

Our mission at the San Bruno Police Department is to Ensure Peace, Provide Safety, and Build Community.  We aim to realize this mission by taking good care of the people who work in our organization so that they can take good care of everyone else.  We believe that the key to providing exceptional police services is consistently deploying strong, healthy, well-trained, emotionally intelligent human beings as San Bruno Police Dispatchers.  As such, we have created a healthy, happy, fun working environment, focused on enabling each member of our team to use their employment to pursue the best possible versions of themselves.     

 

The Position

The San Bruno Police Department is recruiting for Public Safety Dispatchers (Lateral.)  Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This position operates on a 24-hour, 365 days per year basis, and may be assigned to either a day, swing, or graveyard shift on a regular, rotational basis that includes nights, weekends, and holidays.  Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality.  Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions.  This position is integral in supporting the goals and objectives of the City and Police Department.  

 

Essential Duties

• Receives and transmits emergency telephone and radio traffic. 
• Maintains and processes a variety of communications reports, records and radio logs.
• Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records.
• Maintains a high level of confidentiality.
• Performs collateral duties including a variety of related clerical tasks: assisting in preparation of work schedules; training and evaluating performance of new employees; conducting training sessions; assisting in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions.
• Plans, organizes, and directs dispatching and related activities on an assigned shift. This may include preparing schedules and prioritizing work; observing work performed by Dispatcher I employees to ensure compliance with standards; approving time off; conducting employee evaluations; and providing effective recommendations on personnel matters.
• Prepares and maintains training and procedure manuals.  As required, prepares special reports, and undertakes projects for Management Staff.
• May act as Records/Dispatcher Supervisor in their absence.
• Maintains liaison with other Department Divisions, City Departments, and other law enforcement and emergency response agencies.
• Maintains various C.A.D and Record Management Files.
• Performs related duties and responsibilities as assigned.

 

The ideal candidate will possess the ability to record and transmit information with speed and accuracy, "multi-task," make quick and sensible decisions, learn from constructive criticism, possess a high commitment to quality service, and participate in a team approach to law enforcement.  In addition, candidates will have a successful track record of the following: 

• Professional skill or knowledge using computer keyboard; skill or knowledge using radio, telephone, and computers.  
• Active listening; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message.  
• Placing a high priority on the internal and external customer’s perspective when making decisions and taking action; implements customer-focused practices. 
• Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. 
• Ability to analyze and understand information gathered and follow the best course of action. Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions. 
• Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior. 
• Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive. 
• Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks. 
• Maintaining stable performance while handling stress in a manner that is acceptable to others and to the organization. 

 

Minimum Qualifications

 Must be able to pass an extensive background investigation.

Education

• Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred.

Experience

• Two (2) years of progressively responsible experience performing duties similar to that of a Public Safety Dispatcher I.

Certificates and Licenses

• Must possess and maintain a valid California Driver’s License, Class C with a good driving record.
• Peace Officer Standards and Training (POST) Intermediate Dispatch Certificate; an Advanced California POST Certificate is preferred.

 

How to Apply

Applications may be submitted online at governmentjobs.com/sanbruno. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

What happens next?

• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
• The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.

Reasonable Accommodations: 

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices. 

The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov.

Recruitment Contact

Contact phone: 

(650) 616-7055

Contact email: 

hr@sanbruno.ca.gov

 

Location
Hybrid - Remote and Marysville, CA

Are you an experienced network administrator or network engineering professional who thrives on developing and supporting real-time communications in a high-stakes and rewarding environment?  If so, we're on the lookout for you to join our innovative team and help us shape the future of our agency! 

As the Senior Information Systems Network Administrator, you will lead the network design and network implementation and maintenance needs of the Agency and support all areas of the Agency networks, from Internet and cloud-based communications to internal physical infrastructure communication support. Your technical expertise will provide valuable direction and oversight to a team of professionals who contribute to the real-time communication needs of the Agency. 

Some key initiatives and responsibilities you will have:

• Providing subject matter expertise for a complete redesign and refresh of networks for critical infrastructure.

• Develop a network architecture that furthers the agency’s need for reliable, real-time communication.

• Determine capacity planning for current and future needs for agency networks.

• Incorporate robust security into network infrastructure to reduce risk and protect the agency from malicious actors and accidental damage.

• Ensure proactive support for networks is planned and implemented in a timely manner and with an orderly, predictable procedure.

• Identify, understand, and support, from a network perspective, all communication protocols used by the agency, including in the application layer.

• Administer network firewalls and provide regular audits of security policies.

• Help identify any gaps in network performance, reliability, and security.

The City of San Jose invites applicants for the position of Assistant to the City Manager in the Office of Employee Relations (OER), a division of the City Manager's Office. The Office of Employee Relations' primary functions are: labor negotiations; administration of labor contracts; investigation of employee performance, misconduct, and discrimination and harassment issues; employee-related policy development and interpretation; disability accommodation; and training. OER also manages the City of San Jose's Whistleblower Hotline where City employees, customers, and the public can raise concerns about City services. The City of San Jose has more than 7,000 employees, and the primary goals of OER are to encourage effective employee relations, support a positive, respectful and productive work environment, and to enhance the City's ability to deliver efficient, quality customer service.Salary range: $132,614.04 - $206.436.62

The actual salary shall be determined by the final candidate's qualifications and experience. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation pay. In addition to the salary, the incumbent shall also receive a $90 per month non-pensionable technology stipend.

The incumbent in this position will be part of a high performing office of 11 employees and will report to the Director and Assistant Director of OER. OER's duties and responsibilities impact every department within the City and many assignments have visibility among senior and executive staff within the Administration.

Under general direction, the incumbent performs administrative functions of considerable difficulty in executing programs and projects for OER, including policy development and data driven decision-making requiring strong project management experience, planning skills, the ability to manage day-to-day tasks on multiple projects at one time, and the ability to effectively communicate with a broad set of internal and external stakeholders.

The incumbent in this position may supervise professional and/or support staff as assigned. Evening and weekend work is required as needed.

Key position responsibilities include, but are not limited to:

Serve as a leader to achieve objectives:

• Ability to establish and maintain effective working relationships;
• Ability to appropriately handle sensitive and confidential information;
• Ability to delegate effectively and encourage the development of staff; and,
• Demonstrate a positive attitude and flexibility to change.

An understanding of and appreciation for the complexities of local government processes and practices, including:

• Ability to maintain a positive attitude in challenging and fluid situations;
• Ability to learn quickly, be a self-starter, handle multiple assignments and deadlines, and work well under pressure; and
• Understanding the various facets of local government.

Proven record of building capacity to achieve goals, including:

• Experience in the development and implementation of strategies to solve complex labor relations, employee relations, and/or retirement-related matters;
• Strong project management experience;
• Proficiency in guiding data-driven decision making;
• Strong administrative, organizational, and planning skills;
• Detail oriented and can balance the high-level thinking with managing day-to-day tasks on multiple projects at the same time; and
• Proven ability to effectively communicate with a broad set of stakeholders including team members, senior and executive leadership, and internal and external stakeholders.

Functional areas of OER include:

Labor Relations:

• Researching, interpreting, and analyzing labor contracts and processing and responding to grievances according to the terms of each labor contract;
• Overseeing classification analysis assigned to staff as part of the labor negotiation process;
• Participating in various aspects of labor negotiations, including attending and/or leading labor negotiation sessions, drafting proposals/correspondence, and overseeing cost analysis of proposals of varying complexity;
• Participating in labor-management committee meetings;
• Responding to PERB complaints; and
• Responding to information requests from the City's bargaining units during and outside of the labor negotiation process.

Employee Relations:

• Consulting with and advising OER staff on employee performance and conduct matters;
• Developing, revising, and interpreting employee-related policies;
• Giving oral presentations to small and large groups of employees and supervisors on employee relations issues;
• Conducting investigations involving potential employee misconduct, writing investigative reports, and assisting departments with the disciplinary process as needed; and
• Administration of the City's reasonable accommodation program.

Retirement-Related Projects:

• Managing retirement board governance issues;
• Serving as the liaison to the Federated Retirement Plan and the Police and Fire Department Retirement Plan;
• Serving as a resource for the Office of Retirement Services as needed; and
• Addressing any issues that may require the City to meet and confer with the City's bargaining units.

City of San Rafael

Assistant Community & Economic Development Director

 

THE COMMUNITY:

Marin County's first incorporated city, San Rafael has a population of approximately 60,000 and lies midway between San Francisco and California's famous wine country.  At 22.51 square miles, San Rafael serves as the county eat and is the county's premier economic, financial, cultural, and service center.  As a regional transportation hub, San Rafael is at the center of highway and transit access to west Marin, Sonoma County, the East Bay and San Francisco.

The City of San Rafael offers both a small-town atmosphere and a lively urban environment.  It is the economic and cultural heart of Marin County, surrounded by open space and the bay, making it a vibrant city in an incomparably beautiful natural setting.  Famous for its favorable climate, San Rafael provides a central base for taking day trips to scenic locations such as the Napa/Sonoma wine country, Point Reyes National Seashore, and Muir Woods.  San Rafael's many attractions include its namesake Mission San Rafael Arcangel, the landmark Frank Lloyd Wright Civic Center, Victorian architecture, a lively downtown, China Camp State Park, and more.

San Rafael has a varied and rich economy fueled by high tech, biotech, entertainment, financial, service-oriented, and industrial businesses.  The city is home to major employers such as Kaiser Permanente, BioMarin, and is home to the County of Marin's government offices and courts, and offers residents and visitors an array of regional retailers in addition to unique local shops.  The community is primed for growth with the adoption of the General Plan 2040 and Downtown Precise Plan and multiple development projects slated throughout the City.  

San Rafael is also one of the most ethnically and culturally diverse cities in Marin County.  The City's residential neighborhoods are distinctive, each with its own history, character, and identity.  There is a wide diversity of housing ranging from historic to new homes, apartments, multi-family units, and condos.  The City has two public school districts with seven elementary schools, two middle schools and two high schools.  Dominican University of California, a private liberal arts college, offers undergraduate and graduate degree programs.  For more information on this dynamic city, please visit the City of San Rafael's website at www.cityofsanrafael.org. 

THE ORGANIZATION:

San Rafael, the "City with a Mission" was incorporated in 1874 and became a charter city in 1913.  It is a full-service city with a City Council/City Manager form of government.  San Rafael has an elected Mayor and four district-based elected City Council Members who serve four-year terms.  The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment.  The mission of the City is to enhance the quality of life and provide for a safe, healthy, prosperous, and livable environment in partnership with the community.  

The city's vision is to be a vibrant economic and cultural center reflective of its diversity and desires to sustain the beautiful natural environment through informed and active residents, and to be a responsive, innovative local government.

The City of San Rafael has a staff of more than 400 employees and a total annual budget for fiscal year 2023/2024 of $172 million.  The City's Departments and Divisions include the offices of the City Manager, City Attorney, and City Clerk, Community and Economic Development, Police, Fire and Emergency Services, Library & Recreation, Public Works, Human Resources, Finance, Parking Services, Digital Services and Open Government, and Sustainability.  In 2022, the City was voted one of the top three "Best Places to Work"  in local government by ELGL, a nationally recognized organization.  

The City's internal cultural and organizational environment is collegial, respectful, inclusive, and champions the staff-developed and led initiative "Together San Rafael", which seeks to bring staff and management together, encourage cross-departmental collaboration, empower employees, and celebrate innovation.  Together San Rafael is a City-wide effort to improve service delivery through six guiding principles, where diverse, creative, and engaged employees work to best serve the needs of the community.  

THE DEPARTMENT:

The Community & Economic Development Department is comprised of five divisions which include Planning, Building, Code Enforcement, Housing, and Economic Development.  The department's mission is to make San Rafael a great place to live and do business by fostering collaboration between businesses, the community and the City.  The Planning, Building, Housing and Code Enforcement divisions support the City's land use entitlement, construction and inspection permitting, housing policy, and community code compliance programs.  The Economic Development division works to create and maintain a thriving economic environment for businesses and residents by providing resources, primarily through the one-stop-shop "San Rafael Go" Program.  The Community & Economic Development Department has a total Fiscal Year 2023/2024 budget of $7.4 Million and 23 full-time employees.

THE POSITION:

Under the direction of the department Director, the Assistant Community & Economic Development Director (Assistant Director) will assist the Director in managing, directing, supervising, and coordinating the activities and operations of the department.  Depending on background and experience, the Assistant Director will provide oversight to one or more of the department divisions.  In addition, the Assistant Director will develop and enhance department policies and procedures, support in the development and management of the department budget, engage with the community on various development and/or City projects, support the business and development community, be a thought partner on creation and implementation of City policies and programs, serve in the absence of the Director, prepare reports and conduct presentations to Council, Boards, Commissions, and community groups, work cross-departmentally throughout the City.

For manager and director-level roles, the City of San Rafael also champions the "Let's Lead Together" core values, which set the expectations and accountability measurements of leadership employees for moving the organization forward.  These staff-developed values include, in part:  Innovation, Leading with the Heart, Broadening and Sharing Perspectives, and Being Inclusive.  It is expected that the successful individuals in this role will center "Let's Lead Together" values along with the "Together San Rafael" principles, as they approach their work, colleagues, and the community.  

THE IDEAL CANDIDATE:

The Director seeks a municipal government professional with experience and knowledge in the areas of economic development, housing policy, real estate development, and project management with exceptional leadership skills to guide and manage employees and navigate complex projects and programs.  The successful candidate brings an understanding of fiscal and budget administration, contract management, effective communication and presentation skills, and experience with working with businesses, developers, and community partners.

The next Assistant Community and Economic Development Director is a self-starter, with a proactive, relationship-based and inspirational managerial approach and an active communication style.  As a demonstrated leader, the successful candidate demonstrates a proven track record of leading culture change and encouraging, coaching, and mentoring staff to consider innovative approaches in day-to-day operations and will work effectively with the Executive Team, City Manager, and City Council.  

Applicants who exhibit political acumen, have a balance of technical and soft skills, are results-orientated and thrive in a dynamic, fast-paced environment and like the challenge of transformative change will make strong candidates.  The successful candidate is an adaptive leader who brings commitment to high-touch customer service to serve and respond to residents, developers and businesses, and colleagues.

The minimum qualifications include a Bachelor's degree with major work in Urban or Regional Planning, Economics, Public Administration, or related field, and five (5) years of progressively responsible community and economic development experience, including two (2) years of supervisory experience.  A Master's degree is desirable.    

COMPENSATION AND BENEFITS:

The annual salary is $159,336 to $193,668.  Placement within this range is dependent upon qualifications.  The Assistant Community & Economic Development Director is a regular position of the Mid-Management employee group, eligible to receive all related benefits to the group, including:

Retirement:  Participation in MCERA (Marin County Employee Retirement Association) plan, which offers reciprocity between agencies in CalPERS.

Medical Insurance:  EE Only - $735.86; Employee + 1 l- $1,471.71; Employee + Family - $1,913.24; Waive coverage - $735.86.

Dental:  Fully paid for employee and dependents.

Vision:  Fully paid for employee and dependents.

Administrative Leave:  10 days per calendar year (applied every January pro-rated based on date of hire).

Vacation:  Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date; additional accrual based on years of service up to 25 days per year.

Holidays:  12 paid holidays, plus 1 floating holiday per year.

Sick Leave:  12 days per year.

Sick Leave Pay Out:  3% per year of service, up to 600 hours.

Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/09.

Long Term Disability:  2/3 of monthly salary up to a maximum benefit of $7,500.

Life Insurance:  $150,000 life insurance policy.

Bereavement Leave:  Up to 3 days for in-state, 5 days for out-of-state.

Gym Reimbursement:  Up to $198 per year.

125 Flex Spending Account:  EE Option - Up to IRS Limit

457 Plan:  EE Option - Up to IRS Limit

 

THE RECRUITMENT PROCESS:

Please submit your cover letter and resume (including month/year of employment) via our website:

Peckham & McKenney

www.peckhamandmckenney.com.  

Please do not hesitate to contact Maria Hurtado toll-free at (866) 912-1919, by cell at (831) 247o-7855 or via email at maria@peckhamandmckenney.com. if you have any questions regarding this position or recruitment process.

SEARCH SCHEDULE:

Filing Deadline:                                                               July 14, 2024

Preliminary Interviews:                                                  July 22 and July 23, 2024

Recommendation of Candidates:                                 July 31, 2024

Finalist Interviews:

• Virtual Panel Interview                                          August 8, 2024
• Finalist(s) In-Person Interview w/Director          August 12, 2024

These dates have been confirmed, and it is recommended that you plan your calendar accordingly.

 

City of San Rafael is an Equal Opportunity Employer

 

 

 

Are you results-driven and ready to make a difference?

Come join the City of Sausalito TODAY!

The City of Sausalito Seeking Qualified Applications for the Position of

RISK MANAGER

Salary: $132,000 - $160,000 Annually

Plus an excellent benefits package

This position is onsite at City offices.

OPEN UNTIL FILLED

The first review of applications will be on Tuesday, July 9, 2024, at 11:59 PM

Come join the beautiful City of Sausalito as our first Risk Manager. Under general direction from the Finance Director, the Risk Manager plans, organizes, conducts, and directs the City's risk management programs. This position will oversee key areas such as insurance, claims administration, protection against damage to City property, loss control, contract insurance, indemnification, and may be involved in the oversight of workers' compensation and employee safety.

For more information about this exciting opportunity please view the brochure below:

The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose's diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The San Jose Police Department is accepting applications for BOTH the Police Radio Dispatcher Trainee position AND the Police Communication Specialist position. Final determination of the position a candidate will be selected for will occur during the hiring board process prior to a conditional offer.

Position & Duties - Police Communication Specialist
The Police Communication Specialist position is an entry level training position in the Communications Unit for the Police Department. Police Communication Specialists are required to handle the full range of telephone answering and dispatch functions. The key responsibilities for a Police Communication Specialist include:

-Receiving, answering, and processing 911 emergency and non emergency calls; Using a Computer Aided Dispatch (CAD) system to create calls for service; Assigning priorities and type codes both to incoming calls and to the dispatch of calls for service; Ability to remain calm in stressful situations and multitask; Ability to interpret information from hysterical, incoherent, angry, and upset callers;-Create crime and informational reports.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

**Candidates that are appointed will be required to attend the Basic Dispatch Academy held in house at the San Jose Police Department for eight (8) weeks. Candidates are paid when they begin academy training. After the academy, candidates will continue on-the-job training, rotating through a number of assignments and shifts.**

Mandatory overtime will be required during critical incidents or to maintain staffing levels. Wearing a uniform is required; however, uniform expenses are partially reimbursed. The wearing of a headset is also required and is purchased by the employer. Incumbents receive paid training beginning on their first day attending the Basic Dispatch Academy.

These positions may require assignments to a Swing, Graveyard, or other non-standard shift; most work four 10-hour shifts followed by three days off. There is a shift differential payment of $2.25/hour for Swing Shift and $2.50/hour for Graveyard Shift.
______________________________________________________________________

Position & Duties - Police Radio Dispatcher Trainee

The Police Radio Dispatcher Trainee position is an entry level training position in the Communications Unit of the Police Department. The key responsibilities for Police Radio Dispatcher Trainee include:

-Learning to dispatch police personnel and equipment on both routine and emergency calls utilizing the computer aided dispatch system, video display terminals, radio dispatching consoles, and related equipment; Answering the telephone and receiving emergency, non-emergency, and 9-1-1 requests for assistance; Inquiring, interpreting, verifying, receiving, and disseminating information from law enforcement computer networks relating to wanted persons, stolen property, vehicle registration, etc; Participating in field training exercises as needed to fully develop dispatching skills; Performing all related learning and testing activities.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Formal training in the classroom and in the field will be provided in order to develop the knowledge, skills, and abilities necessary to perform the public safety dispatching functions. Police Radio Dispatcher Trainees must complete the training program and be appointed to the class of Police Radio Dispatcher in order to retain employment. Successful candidates must demonstrate excellent communication skills, strong customer service skills, and the ability to retain composure and work accurately under pressure in emergency situations.

**Candidates that are appointed will be required to attend the Basic Dispatch Academy held in house at the San Jose Police Department for eight (8) weeks. Candidates are paid when they begin academy training. After the academy, candidates will continue on-the-job training, rotating through a number of assignments and shifts. After successfully completing this portion of the training program, Candidates will begin a five (5) week Radio Academy and training program as a Police Radio Dispatcher.**

Mandatory overtime will be required during critical incidents or to maintain staffing levels. Wearing a uniform is required; however, uniform expenses are partially reimbursed. The wearing of a headset is also required which is purchased by the employer. Incumbents receive paid training beginning with their first day attending the Basic Dispatch Academy.
These positions may require assignment to a Swing, Graveyard, or other non-standard shift; most work four 10-hour shifts followed by three days off. There is a shift differential payment of $2.25/hour for Swing Shift and $2.50/hour for Graveyard shifts.

Salary Ranges
Police Communication Specialist - $84,477.12 - $102,648.00
Police Radio Dispatcher Trainee - $90,657.84 *After training is completed, the salary range for Police Radio Dispatcher is $100,660.56 - $122,391.36.*
These amounts include an approximate five percent (5%) ongoing non-pensionable pay.
Police Communication Specialist
Education and Experience : Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate) AND one (1) year of experience working in public contact employment defined as customer service, a call center, or a closely related field where substantial face-to-face or over-the-phone contact was made with the public.

 

The Office of the City Manager provides strategic leadership that supports the Mayor and City Council in making public policy decisions and ensures the organization delivers cost-effective services that meet the needs of our community with the highest standards of quality and customer service. The City Manager's Office also serves to guide fiscal and change management, the building and development of our workforce, and the development of long-term, data-driven strategies to invest in the City's future. The City Manager is supported by an Assistant City Manager and five Deputy City Manager positions.
The City Council has identified the following four focus areas, while the City Manager has directed an additional five focus areas aimed at ensuring organizational health and improving service delivery to the community:

City Council Focus Areas

Increasing Community Safety. Enhance public safety through responsive services, preventative measures, and community engagement to safeguard life, property, and the environment. Key programs include field patrol, crime prevention, youth intervention services, and Vision Zero traffic safety.

Reducing Unsheltered Homelessness. Implement comprehensive strategies and supportive services to decrease the number of individuals experiencing homelessness and improve quality of life. Key programs include homelessness prevention, outreach, case management, interim housing construction and operations, and homelessness concerns.

Cleaning Up Our Neighborhoods. Clean and maintain the City's shared spaces and resources through proactive and community-driven blight reduction, beautification, and code enforcement services. Key programs include illegal dumping, anti-graffiti, encampment trash services, community code enforcement, and SJ311.

Attracting Investment in Jobs and Housing. Catalyze the City's growth to encourage a strong economy, robust housing, healthy neighborhoods, and vibrant downtown. Key programs include planning and permitting, development services, business outreach and assistance, and business district management.

City Manager Foundational Strategic Support Focus Areas

Delivering Excellent Customer Service. Ensure reliable, empathetic, and solutions-oriented customer service to meet the needs and expectations of customers as they access and navigate City services. Key programs include citywide Customer Relationship Management system implementation, customer service network, and mandatory customer service training.

Closing Racial Inequities. Implement policies and programs to eliminate racial disparities and foster an inclusive, equitable community for all people to thrive. Key programs include budgeting for equity, racial equity action plans, and mandatory racial equity training.

Structurally Balancing the General Fund. Ensure long-term financial stability by aligning revenues and expenditures to sustainably balance the City's budget on an ongoing basis consistent with City Council and community priorities.

Driving Organizational Performance. Deliver equitable community outcomes, effective program performance, and efficient operations through continuous improvement, transparency, and accountability. Key programs include City Service Area performance updates, Focus Area dashboards, and community indicator disaggregation.

Making San José a Great Place to Work. Cultivate a supportive and dynamic work environment that attracts, retains, and grows talented and motivated employees. Key programs include hiring and retention, recruitment process modernization, and workforce learning and development.The Office of the City Manager is currently seeking to fill a full-time Deputy City Manager position.

The annual salary range for this position is up to $342,687. In addition to the abovementioned compensation, this position receives an approximate five percent (5%) ongoing non-pensionable compensation. The final candidate's qualifications and experience will determine the actual salary.

The position of Deputy City Manager serves as a key advisor to the City Manager regarding matters related to the administration of the City and assists in the formulation and execution of complex policies and programs to fulfill the goals and objectives of the organization. The position will be responsible for a portfolio of departments related to one or more City Service Areas to assist the City Manager in coordinating, engaging, and monitoring departments, carrying out City Council policy direction, and ensuring service delivery goals. The position will also be the executive sponsor for one or more of the City's focus areas, ensuring appropriate attention and coordination to make significant accomplishments toward these priorities. The position will represent the City Manager in various intergovernmental and community activities and meetings, including coordinating the work of one or more standing City Council Committees to provide the City Council with information and recommendations for matters under consideration.

While candidates may be generalists, the City Manager's Office is seeking an experienced public administrator who would strengthen its expertise and bandwidth in the areas of public safety (i.e., fire and police) and strategic support (e.g., human resources, information technology, etc) services, cross-agency and interdepartmental collaboration, as well as delivery and alignment of policies and programs that have shared service delivery methods.

 

The City of Sunnyvale is seeking to fill the position of Library Specialist II, Part Time with a friendly, confident, energetic, and highly motivated individual with great customer service, technical and interpersonal skills.

 

 The ideal candidate will have experience working closely with the public in a fast-paced customer-driven environment. They will possess strong communication, multitasking, and teamwork skills, and demonstrate the ability to provide excellent customer service to members of the public and staff alike. 

 

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application and responses to the required supplemental questions. The position opens Wednesday, June 5, 2024 and the final filing date is Wednesday, June 26, 2024, at 5:00 pm or after receiving 100 qualified and complete applications, whichever is first. For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

 

Salary: $22.64– $28.89 Hourly

The City of San Mateo Police Department is Looking for a

Senior Management Analyst

 

Why Join our Department?

The San Mateo Police Department is seeking a candidate to join our diverse and outstanding group of people dedicated to providing exceptional public service. The Police Department is committed to improving the quality of life and solving problems while protecting our community through professionalism, integrity, and excellence. We strive to be the model police agency that others will emulate and a leader in the County and in our profession, adopting creative and innovative strategies to prevent crime and support those most in need. We will continue to do this through using cutting-edge technology, finding creative solutions to problems, respecting individual rights, and conducting fair and non-biased policing.

Look to some of the reasons why the City of San Mateo is a great place to work, https://www.youtube.com/watch?v=_GTIzeSpc_g

What You’ll Do

The Senior Management Analyst will perform complex, professional, and sensitive administrative and technical duties in providing staff assistance to the Police Department, including conducting special studies, surveys, and research assignments in a variety of administrative and operational procedures and topics, often with City‑wide and/or major financial impact. The emphasis of the work may be upon financial analyses, grant and contract administration and/or policy development. Successful performance of the work requires a good knowledge of municipal operations and functions in addition to well‑developed communication and analytical skills.  Duties may include, but are not limited to, the following:

• When assigned to the Police Department, may be required to oversee civilian, alternative response-teams (i.e. homeless outreach, clinical crisis response, or other units as determined by the department) and respond in the field to calls for service related to those teams as determined by the department. Several of these teams involve partnerships with outside organizations/community partners where inter-agency collaboration and coordination is key to continued success.
• Compile and analyze data; prepare reports and make recommendations on the formulation of policy and procedure, and staffing and organization changes, often with City‑wide impact.
• Conduct surveys and perform research and statistical analyses on administrative, fiscal, personnel, and operational problems.
• Conduct financial analyses; prepare reports and make recommendations regarding rate structures, bonding, budgeting and other financial matters.
• Prepare contracts, proposals, grant applications and similar documents; prepare reports and monitor grants and contracts for program compliance.
• Participate in the development of an installation of new or revised programs, systems, procedures, and methods of operation; update and revise policies and procedures.
• Coordinate the development, administration and monitoring of the City or department budget; prepare a variety of fiscal, administrative and management reports.
• Compile materials and prepare technical and administrative reports, manuals, and publications.
• Act as the Department's primary liaison with management staff in discussing and solving sensitive and complex issues.
• Assist in the design and implementation of systems and forms for use in operation.
• Respond to complaints and requests for information; recommend solutions and courses of action after evaluating alternatives.
• Represent the City in interdepartmental, community, and professional meetings as required; negotiate settlements and has authority to adopt course of action.
• Assist in the coordination of intradepartmental and departmental activities with other City departments and divisions, and outside agencies.
• Interpret Federal, State and City regulations; coordinate their application to City operations.

The Senior Management Analyst in the Police Department receives general direction from a Sergeant or higher level department personnel and may exercise technical and functional supervision over office, technical and professional personnel.

For a complete list of duties, reference our job specifications at https://www.cityofsanmateo.org/DocumentCenter/Home/Index/86c

THE POSITIONS

The City of Livermore is currently accepting applications to fill one (1) Mechanic vacancy and one (1) Senior Mechanic vacancy in the Fleet Services Section of the Maintenance Division.

Mechanics at all levels perform maintenance and repair services on heavy/light City vehicles/equipment, such as fire trucks, automobiles, construction equipment, street sweepers, lawn mowers, stationary generators; and perform other duties as assigned.

The Mechanic is a journey level classification in the Mechanic series. The Mechanic performs a range of skilled tasks requiring journey level mechanical ability and aptitude. Work assignments are performed according to established rules and procedures.

The Senior Mechanic is an advanced journey and lead level position classification in the Mechanic series and may be distinguished from those in the Mechanic class by the broader range of responsibilities and leading a crew. Senior Mechanics provide lead direction and training to section staff.

Apply at livermoreca.gov/jobs by 5 pm on July 1st, 2024!