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The Mechanic Operator position consists of five levels of competency.  Individuals can either enter into the classification at the beginning level of the job or somewhere between the entry level and the top step depending on the qualifications brought with them.  It is the expectation of NCPA that all employees progress to the top level.  In order to progress to the top level an employee must complete all components in a competency level within the associated training matrix.  Employees who successfully complete a training level matrix and who received a rating of “meets requirements” or higher by their immediate supervisor will be promoted when qualified.  Upon completion/demonstration of competencies employees will be expected to perform work in all completed levels and other job-related duties as required. All employees have the right to challenge any component in the training matrix by proving proficiencies verbally and practically.

General Scope of the Job
Under general supervision of the Mechanical Maintenance Supervisor and at times under the general direction of the Mechanic Operator Lead Person; to maintain, repair, adjust, install, and test, powerplant steam field, water injection systems and equipment and maintain lease site grounds.  The measure of accuracy and reliability is the safe, effective and efficient performance of the Facilities.  This position is predominately mechanic based with operation support as outlined below.

Description of Duties and Responsibilities
Level III:
This level of the Mechanic Operator position requires the completion of all Level III training requirements. The employee must perform the duties as described below and as defined in lower levels while attaining Level IV skills and experience through academic and hands-on training. Level III knowledge and skills focus on journey level mechanical duties and responsibilities.
•    Inspects, tests, calibrates, installs, rebuilds, adjusts, repairs and aligns all mechanical equipment such as hydraulic control systems, turbines, generators, cooling tower, pumps, electric motors, valves, gear reducers, compressors, blowers heat exchangers, HVAC systems excluding refrigerant replacement, fire protection systems, diesel and gas engines, mufflers, separators, traps, rock catchers, tanks, pipeline and pipe supports.
•    Maintains facility structures. 
•    Performs basic inspections and repairs various rigging equipment, fixtures and cranes.
•    Assists the scaffolding qualified journeyman in maintaining, and repairing scaffolding. 
•    Inspects and maintains safety devices such as harnesses and rescue equipment.
•    Works with Safety Manager to maintain records of regulated equipment.
•    Keeps accurate records of equipment history, reports and work orders on computer for CMMS.  Works with CMMS personnel for accuracy and reliability.
•    Performs preventative maintenance and assessments on various plant equipment.
•    Writes Work/Operating Procedures within area of expertise.
•    Requisitions replacement parts and supplies to carry out assigned tasks.
•    Makes working drawings of components and changes made to Plant systems relative to area of expertise.
•    Installs, inspects, tests, repairs, rebuilds, and maintains equipment such as portable and fixed site pumps, valves, mufflers, separators, traps, rock catchers, turbines, generators, motors, gear reducers, compressors and hydraulic control systems, pipelines, tanks, pipeline supports, effluent piping components.
•    Maintains lease site grounds structures, culverts, roads, drains and ditches.
•    Examines and diagnoses malfunctions or defective equipment on pumps, motors, valves, separators, vents, air vacuum breakers and compressors; disassembles/reassembles, overhauls and adjusts defective equipment
•    Installs, fits and calibrates equipment replacement parts.  Observes equipment operation.  Adjusts equipment to operational specifications using specialized tools and precision measuring instruments.
•    Disassembles, removes, repairs, replaces, assembles and aligns pipes, pipeline components, and valves repairing or replacing broken and worn parts using various hand tools.
•    Observes and directs contractors while digging trenches, cleaning tanks and maintaining lease site grounds.
•    Under the direction and training of operations, assists with clearances on steam field and effluent pipeline equipment for maintenance purposes.
•    Will be trained to Rig and lift equipment to install, repair or replace equipment.
•    Instructs and trains workers in repair and maintenance procedures of steam field, power plant and effluent pipeline equipment.
•    Maintains inventory of tools and materials for the maintenance work at the steam field and effluent pipeline.
•    Maintains steam field equipment records on work completed on CMMS or equivalent maintenance program.
•    Assists other classifications when needed.
•    Performs other job-related duties as required.
•    Acquire OSHA certified training to meet business needs.
•    Trains and advises other workers in the maintenance and operation of steam field and effluent pipeline equipment.
•    Maintains and repairs Hydraulic Control Systems.

Level IV:
This level of the Mechanic Operator position requires the completion of all Level IV training requirements for operational duties and responsibilities.  The employee must perform the duties as described below and as defined in lower levels while attaining Level V skills and experience through academic and hands-on training.
•    Reviews, coordinates and reports work orders, work activities and equipment clearances with appropriate personnel.  
•    Checks equipment to be cleared in advance to guarantee its condition to others.  Informs Operator Technician Lead Person and Supervisors of the status of equipment and systems.  
•    Under direction of the Operator Technician Lead Person or a designee, operates various equipment and performs basic equipment clearances on low voltages (<600 volt) electrical breakers, steam line equipment and effluent equipment.  
•    Terminates and connects motor wiring to facilitate bearing repairs (less than 600 volts.).
•    Conducts online test of equipment before certifying its status and performance.

Machinist Duties and Responsibilities
•     Sets up and operates machine tools to repair or reproduce equipment parts and fittings working from blueprints or defective parts using precision tools and measuring instruments.
•    Fabricates special tools, rigging equipment and replacement parts to repair equipment.   
•    Fabricates, modifies, shapes and repairs equipment parts using a variety of metal working machines.
•    Chips, grinds, bores, and drills equipment parts.
•    Verifies conformance of finished work piece to specifications, using precision measuring instruments.
•    Calibrates, fits and assembles equipment parts according to drawings and specifications using machine tools, power tools, and measuring instruments.
•    Installs machined replacement parts; starts and observes equipment operation to detect malfunctions or out-of-tolerance performance, adjusts as necessary.
•    Maintains shop equipment and tools.
•    Maintains inventory of machining tools.

Representative Physical and Job Demands
•    Regularly talks and listens to others to exchange and obtain information to direct the operation and maintenance of Geothermal Facility steam field and effluent equipment.
•    Regularly reaches, grasps, pushes and pulls various wrenches, hand tools, and other objects using manual dexterity and eye hand coordination to operate and maintain equipment.
•    Regularly climb ladders and walks on platforms near high temperature surfaces; works on slippery or uneven surfaces in precarious places.
•    Frequently walks, reaches, kneels and crouches using feet, legs, hands and manual strength to access and operate plant equipment.
•    Occasionally lifts and moves pumps motors and pipe weighing up to 50 pounds.
•    Routinely works near heated surfaces; works on slippery or uneven surfaces in precarious places to adjust or operate equipment.
•    Occasionally exposed to high voltage and other electrical hazards while working on equipment.
•    Routinely works in outside weather conditions and is exposed to chemicals, wet and humid conditions, extreme cold and heat while inspecting and maintaining equipment.  The noise level is frequently very loud.
•    Routinely listens to operating sounds of equipment to diagnosis equipment malfunctions.
•    Frequently operates forklifts cranes, air compressors, sandblasters and power tools to maintain and repair equipment.
•    Frequently operates Agency vehicles going to and from job locations.

Job Expectations
Acquisition and Use of Technical Knowledge
•    Possesses or acquires as needed the ability to detect, diagnose disassemble and repair steam and water equipment with a fundamental knowledge of; turbine equipment, and auxiliary systems and their capabilities; operation processes, mechanical and electrical theory and background to operate equipment; measuring devices and hand tools for maintenance work; general contamination and control practices and procedures; basic math, geothermal powerplant rules and regulations; clearance procedures, physics including pump mechanics; basic principles of thermodynamics and fluid flow.  Given this basic knowledge, understands own role within the plant and how that role requires the use of knowledge applied to practical, day to day, operations and maintenance demands.  Hold self-accountable to acquire knowledge that may be needed when a job situation changes, new tasks are introduced to the job, or when improved performance requires acquiring extended or specialized information.
•    Possesses or acquires as needed an extensive knowledge of safety, fire, and security rules and procedures.  Given the emphasis of safety at the plant, uses knowledge to improve plant conditions and the organization’s safety record.
•    Acquires knowledge of operations and maintenance procedures on a continuing basis to stay current as a significant contributor to plant solutions, safety performance, and operations and maintenance improvements.
•    Confers with Operator Technician Lead Person or Operations Supervisor to resolve system problems and offers a variety of workable solutions to complex problems and report status of systems and equipment.  
•    Identifies problems or trends with systems and equipment early to prevent operator or electrical errors. 
•    Passes knowledge on to other employees as a way to contribute to the performance of others, or get a job done.
•    Assesses own limitations with the fundamental knowledge needed to perform in the job.

Application of Technical and General Job Skills
Technical and job skills are indicated by demonstrating an ability to:
•    Efficiently and effectively operate, control, and maintain equipment, and be accountable for aspects of the job at the Geothermal Facility. 
•    Implement or use existing methods to control the waste of time, money and material resources, such as:
o    Acting to improve work procedures 
o    Conserving resources 
o    Expediting a job
o    Completing a work assignment efficiently
o    Completing long term work in an orderly fashion
•    Work with management to identify and learn from mistakes made and apply what is learned to future situations or plant conditions.
•    Establish and maintain effective work relationships with those contacted in the performance of required duties.
•    Review own action to determine the cause of poor working relationships so those relationships can be improved
•    May be required to work extended hours and on normal days off.
•    Operate Agency vehicles and equipment safely.

Training and Experience Requirements
Level III: Completion of the NCPA Level III training program or three years of equivalent journey-level mechanical experience.
Level IV: Completion of the NCPA Level IV training program or three years of equivalent journey-level mechanical experience and operations experience.

Driver’s License Requirement
Possession of an unrestricted Class C California operator’s license issued by the State of California, Department of Motor Vehicles.  Possession and maintenance of a good driving record as demonstrated by the absence of multiple or serious traffic violations or accidents within the last three (3) years.

Desired Qualifications 
•    Possession, or ability to obtain with training, a Class A California operator’s license issued by the State of California Department of motor Vehicles.
•    Ability to set up and operates machine tools to repair or reproduce equipment parts and fittings working from blueprints or defective parts using precision tools and measuring instruments.
•    Ability to Fabricate special tools, rigging equipment and replacement parts to repair equipment.   
•    Ability to Fabricate, modifies, shapes and repairs equipment parts using a variety of metal working machines.
•    Chips, grinds, bores, and drills equipment parts.
•    Verifies conformance of finished work piece to specifications, using precision measuring instruments.
•    Calibrates, fits and assembles equipment parts according to drawings and specifications using machine tools, power tools, and measuring instruments.
•    Installs machined replacement parts; starts and observes equipment operation to detect malfunctions or out-of-tolerance performance, adjusts as necessary.

EOE

The Application Programmer performs or assists in the design, documentation, coding, testing, and implementation of new application programs or enhancements to existing application programs consistent with the Software Development Life Cycle (SDLC) best practices and applicable computer programming standards and frameworks. The position is primarily responsible for the suite of Bid-to-Bill applications as well as other business applications in use by the Agency. The position will work with other developer staff and supervisor during probationary status to learn and develop proficiency in the use of the Agency's software development frameworks, processes, and documentation design standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
This position requires that the incumbent reports for work on time and maintains satisfactory attendance in accordance with Agency policy; Ensures work responsibilities are covered when absent; Arrives to meetings and appointments on time; Performs special assignments as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Level I: 
This classification is an entry-level position that is not expected to perform with the same level of independence of direction and judgment as higher levels. The level I works closely with other senior-level CTAs and is often given direction to complete tasks, install and troubleshoot hardware and software, perform system upgrades, evaluate and apply patches to systems, work closely with customers, and provide application support through help desk requests, and creates and maintains documentation.

Level II: 
This classification requires having all Level I duties and responsibilities with a minimum of two years of experience in software application development. Level II receives occasional direction and guidance from other senior-level CTAs; otherwise, uses developed experience and professional judgment to successfully complete projects in accordance with defined requirements and established timelines.

Responsibilities:
•    Within a specific hardware and operating system environment, work to define and design the operating features of new programs or enhancements
•    Produce appropriate conceptual-level application documentation for review and approval by the supervisor
•    Produce appropriate programming documentation for the review of the Supervisor, with sufficient detail on which to base programming activities
•    Develop computer programs in accordance with design documentation, closely following coding standards and conventions used within NCPA
•    Test applications using prescribed test methodology and tools
•    Develop an implementation plan, prepare production rollout for approval by the supervisor, and coordinate with the Ops team to execute the rollout
•    Maintain and enhance software applications
•    Conduct independent communications with user departments in a cooperative and professional manner
•    Provide emergency system support outside normal working hours as needed, on a rotational basis with other department employees
•    Travel to NCPA remote field sites to provide support to remote users as needed 
•    Assist in the evaluation of proposed new or modified computer system hardware and software

MINIMUM QUALIFICATIONS

Level I:
Education and/or Experience      
Bachelor's degree in Computer Science, Management Information Systems, Computer Engineering, or related field from an accredited four-year college or university and at least six months of related programming experience and training.

Level II:
Education and/or Experience      
Bachelor’s degree in Computer Science, Management Information Systems, Computer Engineering or related field from an accredited four-year college or university and at least two years of related programming experience and training. A minimum of two years in design and programming experience including some experience programming interactive programs. Experience must include exposure to systems analysis techniques.

KNOWLEDGE AND ABILITIES 
Knowledge:
Knowledge of VB.Net and/or C# as core programming language is essential; Integrated development environment (IDE) such as Microsoft Visual Studio; Source control management tools such as Team Foundation Server (TFS) and Git; JavaScript, HTML5, and Cascading Style Sheets (CSS) for developing web pages is highly desired; Oracle PL/SQL, SQL-Server T-SQL or similar SQL experience and understanding of relational database principles. Knowledge of software testing methodologies and tools, computer equipment and capabilities, data communications and local area networking, and client-server software is essential; Principles and programming techniques used to implement online interactive applications, technical report writing, systems analysis techniques, database management concepts, and management information system concepts; DevOps and related best practices; and knowledge of the Component-based Scalable Logical Architecture (CSLA) is an advantage.

Abilities:
Ability to write moderately complex programs and develop detailed program specifications; Demonstrate an understanding of MVC (Model-View-Controller; Stay up to date with related software development technologies through training, product research, and participating in conferences and user groups. Ability to work effectively with a broad, diverse cross-section of peers and various individual personalities; listen effectively, communicate with, and maintain a professional working relationship with co-workers; communicate clearly, efficiently, and professionally both over the phone and in person; Maintain strong organizational skills; and the ability to complete quality and timely work with minimal supervision.

SPECIAL REQUIREMENTS

Valid California Driver's License and insurance. 

This job has no supervisory responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit and view and operate a computer, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. Requires manual finger dexterity and eye-hand coordination to operate and adjust office equipment such as computers. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

The noise level in the work environment is usually quiet.

All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences and is free from discrimination.

Final Filing Date:  First review of applications will be on June 7, 2024. NCPA reserves the right to close this posting once a sufficient number of applications have been received.
 

Under the direction of the IS Operations & Support Assistant Manager, the Database Administrator architects, tests, implements, maintains, and documents Agency databases. The database administrator collaborates closely with IS development and Agency operations personnel to provide backend database solutions for custom applications, including real-time, scheduling, and settlement programs. The database administrator troubleshoots and provides solutions for database problems.

Level III
This classification supports and maintains the Agency’s database infrastructure and related applications. Administers all database objects, including but not limited to schemas, tables, clusters, indexes, and views. Performs database re-organizations as needed to improve performance. Performs impact analysis of changes to be made to database objects before implementing significant schema changes. Ensures security for all databases by creating roles and associated privileges. Controls and monitors user access to databases. This is a journey-level position and is given minimal direction in job duties and responsibilities.  

Level IV
Architects and designs the Agency’s database infrastructure and ensures the highest levels of availability. Leads database projects to establish new database architectures. Oversees upgrades and implementations of new databases or related software.   Position can perform all lower level requirements and works independently with very little direction May be called upon to provide reports or present to the Agency’s Information Technology Committee. May direct the work of lower classifications.     

ESSENTIAL DUTIES AND RESPONSIBILITIES
This position requires that the incumbent reports for work on time and maintains satisfactory attendance in accordance with Agency policy; Ensures work responsibilities are covered when absent; Arrives to meetings and appointments on time; Performs special assignments for the Assistant Manager, Information Services or others as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:
Design, create and maintain all Oracle databases required for development, testing, and production usage. 

Install, configure, upgrade, and troubleshoot Database server software for both stand-alone instances and Real Application Clusters (RAC). Includes patching both Oracle and Windows. 

Administer all database objects, including schemas, tables, clusters, indexes, views, sequences, constraints, packages, and procedures. This includes creating primary database storage structures (tablespaces) and primary objects (tables, views, indexes). Manage the sharing of resources between applications. 

Troubleshoot problems regarding the databases, servers, applications and development tools. Open technical support cases with support as needed and serve as primary support contact for NCPA. 

Perform capacity planning for all databases. Work closely with IS storage and system administration staff to plan and allocate database system storage. 

Experienced with creating, managing, and maintaining data warehouse technologies.

Perform ongoing monitoring and tuning of all database instances and Windows servers to optimize database performance and reliability. 

Plan and implement backup and recovery of Agency databases. Maintain remote standby databases using archive logs.

Implement and enforce security for all of the Databases through creating and maintaining users and roles, and assigning privileges. Control and monitor user access to the database. 

Perform database re-organizations as required to improve performance and ensure maximum uptime of the database. Modify the database structure from information given by application developers. Gather statistics, create indexes, create or expand tablespaces as needed. 

Perform SQL and PL/SQL tuning and performance monitoring. 

Set up and maintain documentation and standards for database practices and procedures. 

Provide technical support to application developers and database users. 

Perform impact analysis of changes to be made to database objects. Approve and implement/oversee significant schema changes and changes to database design. 

Provide support during non-standard hours (on an as-needed basis, on-call 24x7x365). 

Provide a strategic database direction for the organization.

MINIMUM QUALIFICATIONS

Level III:
Education and/or Experience
A bachelor’s degree from an accredited four-year college or university in Computer Science, Management Information Systems, Engineering, or a related field and five or more years of related experience and/or training, or an equivalent combination of education and experience.

Level IV: 
Education and/or Experience 
A bachelor’s degree from an accredited four-year college or university in Computer Science, Management Information Systems, Engineering, or a related field and eight or more years of related experience and/or training, or an equivalent combination of education and experience.

KNOWLEDGE AND ABILITIES 

Knowledge:
Knowledge of Oracle database; Oracle Recovery Manager (RMAN), Real Application Clusters (RAC); Oracle Automatic Storage Management (ASM), SQL, PL/SQL; Microsoft SQL Server; Windows; networking; virtual machines; batch/cmd scripting; PowerShell, SQL*Plus; Toad, GIT; physical database design; relational database theory; disaster recovery; back-up and recovery, relational database theory; Windows and Linux system administration; the Oracle optimizer and execution plans; troubleshooting and debugging, networking (TCP/IP), database security.

Abilities:
Ability to write complex programs and develop detailed program specifications; Ability to analyze data and situations, reason logically and creatively, identify problems, draw valid conclusions, and develop effective solutions; Ability to apply creative thinking in the design and development of methods of processing data with electronic computers; Ability to establish and maintain cooperative working relationships with those contacted in the course of the work; Ability to communicate effectively verbally and in writing, and prepare effective reports.

SPECIAL REQUIREMENTS

Valid California Driver's License and insurance as occasional travel may be required. 
While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand and walk. Occasionally, the employee may be required to perform simple grasping and fine manipulation, use telephone, write or use a keyboard to communicate, crouch, crawl, reach and lift equipment up to 40 lbs. 

Level III: This job has no supervisory responsibilities. 

Level IV: This job may have supervisory responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences and is free from discrimination.
 

The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources. 

The Aging and Family Services Division (AFS) of HSD specifically supports older residents and their caregivers to live active, healthy lives in the Tri-City community. With input from local, older adults (age 55 years+) as our guide, the AFS team provides a continuum of supportive services, from health promotion activities to home-based end of life care. AFS has a Senior InfoLine that is answered in 4 languages (Farsi, English, Spanish and Chinese) that is often an entry point.

DefinitionUnder administrative direction from the Human Services Director, plans, organizes and directs a Division of the Human Services Department which provides specialized family services; and serves as a member of the department's management team.

Class Characteristics
This professional management classification in the Human Services Department may be assigned as Youth and Family Services Administrator, Aging and Family Services Administrator or Family Resource Center Administrator. Incumbent follows general guidelines or professional and administrative standards in accomplishing assignments; it is characterized by the responsibility to develop and implement mental and physical health and other social services that support self-sufficiency, strengthen families, help children achieve their optimal development, and help older adults remain independent and engaged in the community for as long as possible. Supervision for the Family Resource Center Administrator is jointly provided by the Human Services Director and leadership team of the Family Resource Center. Review of work is occasional or on a problem basis with incumbents presenting alternative courses for policy decisions. Routine and unusual problems are handled within the context of general plans, broad policies, budgetary limitations and professional standards. Successful performance is measured by total results. This classification is distinguished from Human Services Director by the latter's responsibility to plan, organize and direct the work of the Human Services Department, and from Clinical Supervisor by the latter's responsibility to supervise counseling or social work staff, to monitor the implementation of professional standards, and to provide training and direction to professional staff and interns. Assigned duties and responsibilities of this position are performed primarily in an office environment, requiring the ability to read and understand complex written documents including laws, rules, and regulations; to use computers and computer software, and telephones; and to develop effective working relationships with individuals from a variety of ethnic and socio-economic backgrounds.

 

Essential Functions

All Assignments:

• Leads the work of a Division charged with the responsibility to develop and implement programs to support families and individuals of all ages.
• Assesses program needs and existing/projected capabilities and develops resources to meet their needs.
• Establishes policies, priorities and standards of practice for service team programs, including training, project monitoring, evaluation and cost effectiveness.
• Develops procedures for collaborative/service integration projects.
• Conducts/participates in multi-agency case consultations and staff orientation and training.
• Supervises multi disciplinary staff such as Clinical Supervisor, Counselor, and Administrative Assistant.
• Provides technical assistance to increase capacity of the community to problem solve, and assists in organizing services to meet the community's needs.
• Develops and integrates new programs into agency administrative structure and service delivery system.
• Interprets policies and procedures for staff.
• Ensures compliance with laws, regulations and professional standards.
• Prepares or directs the preparation of a variety of narrative and statistical reports.
• Evaluates and recommends staffing levels.
• Plans, organizes, assigns, reviews, and evaluates the work of assigned staff.
• Prepares and submits funding proposals.
• Writes grants, planning documents and program effectiveness reports, and ensures that the grant requirements are understood and met by appropriate staff.
• Prepares and justifies budget requests, and ensures Division operates within budget.
• Analyzes and interprets proposed and enacted legislation and regulations.
• Recommends and implements new/revised policies, programs and procedures.
• Represents the program/department to the community, other agencies and service providers, the City Council and other appropriate legislative bodies.
• Develops and implements a service marketing program.
• Participates in service team program planning and policy formulations.
• Assists in establishment of goals and evaluating Division services.
• Provides staff support for relevant Advisory Boards, Commissions, or Committees.
• Works in close collaboration with other management staff to ensure that clinical issues are performed within a team orientation.
• Works collaboratively with non-profit organizations in the Community including County and State level regional bodies and taskforces.

Aging & Family Services Assignment:

• Plans, organizes, and manages social work and counseling services.
• Designs and directs implementation of programs such as Pathways to Positive Aging to meet program and community needs.
• Serves as an advocate on behalf of families of all kinds such as families with dependent older adults and grandparents raising grandchildren.
• Establishes and maintains a continuum of programs and services for older adults:
o Services for Well Elderly including: Oversees operations at the Multi-Service Senior Center(s); develops and implements operational policies and procedures; identifies program needs and develops and oversees implementation of a variety of programs and services targeted to the needs of older adults; reviews existing programs for immediacy and applicability, directing revision as appropriate; coordinates programs with other agencies; provides effective problem assessment and client complaint response.
o Services for Frail Elderly including: Develops and implements operational policies and procedures for service coordination among the Friendly Visitor, Companion for Life, Senior Peer Counseling, Para transit, and other City programs; monitors and evaluates program performance; reviews existing programs for immediacy and applicability, directing revision as appropriate; coordinates programs with other agencies; provides effective problem assessment and client complaint response.

Marginal Functions

• Other duties as assigned.

The Department

The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources.  The Aging and Family Services Division (AFS) of HSD specifically supports older residents and their caregivers to live active, healthy lives in the Tri-City community.

The Position

As a member of the HSD assigned to the AFS, the Senior Program Coordinator will organize, coordinate, and implement community wellness programs for older adults. The Community Programs include health promotion activities such as health screenings, wellness classes, and educational activities. The position works within a team that includes volunteers, health promoters, nurses, social workers and mental health workers. The position facilitates community awareness and partnerships, with individuals and agencies, to promote an age-friendly environment.

Examples of Job Duties

• Serve as a member of a departmental team providing programs and services designed to improve the quality of life of City residents.
• Administer one or more program areas.
• Assume direct responsibility for program design and implementation.
• Oversee day-to-day program operations.
• Coordinate programs with individuals and community service providers.
• Maintain program documentation.
• Perform outreach/public speaking activities to promote programs in the community.
• Perform other duties as necessary.

The Department

The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships, engaging with and building the capacity of the community to do its own problem-solving, and leveraging financial and volunteer resources. The Department’s nationally and internationally recognized programs support thousands of residents throughout their life course, from infants to elders. The department offers a working environment which is friendly, supportive, collegial, and where staff of many disciplines come together to problem solve, compassionately assist those in need, and share successes.

The Aging and Family Services Division (AFS) of HSD specifically supports older residents and their caregivers to live active, healthy lives in the Tri-City community. With input from local, older adults (age 55 years+) as our guide, the AFS team strives to provide and AFS staff work together to provide a continuum of supportive services that range from health promotion activities to home-based end of life care. AFS has a Senior InfoLine (phone and email) that is answered in 4 language (Farsi, English, Spanish and Chinese) that is often an entry point. As an older adult or their caregiver’s situation changes, they seamlessly have access to a continuum of programs that include counseling and emotional support; care coordination and resource assistance; specialized family caregiver support and education. Many of these supportive services are provided in the resident’s home. We also provide regular expert clinical consultation, supervision, opportunities for self-reflection, and team building, fostering a culture of empathy, inclusivity, humility, and respect.

The Position

Under the supervision of the Age Well Center Managers, the Chef/Food Services Manager position manages meal programs for the City of Fremont’s Age Well Centers. Chef responsibilities across both Age Well Center locations include the performance of menu planning, purchasing of foodstuffs, preparing quantity meals, supervising and assisting kitchen employees and volunteers and maintaining clean and orderly kitchens.

The incumbent will be responsible for properly cooked, economical, and wholesome, well balanced meals in City operated Age Well Centers. This position is not limited to being responsible for the assignment of work, supervision and evaluation of paid and volunteer food service workers. The review and approval of proposed menus, food purchases, control and monitoring of expenditure rates; and institution of disciplinary actions are functions reserved for the Program Coordinator or Age Well Center Managers.

Examples of Duties

• Plan menus with consideration for the dietary needs of older adults, wholesomeness, quantity of food to be prepared and budgetary constraints.
• Estimate food requirements and requisitions for food and supplies.
• Prepare, cook, and serve a wide variety of foodstuffs for quantity food service.
• May cut/carve and cook meats; bake breads, cakes and pastries; peel and prepare vegetables; and make salads.
• Place food in serving containers and serves food.
• Maintain proper temperature, rotation and storage of food.
• Direct and assist in cleaning kitchens and kitchen equipment after each meal.
• Estimate food requirements and requisitions for food and supplies.
• Direct and assist in the cleaning of the kitchen and kitchen equipment after each meal.
• Oversee that the kitchen and equipment are kept clean, sanitary and in proper working condition. Schedule regular maintenance of kitchen equipment as needed. Maintain standards of safety and sanitation in kitchen area.
• Recruit, train, supervise, instruct, and direct employees and volunteers assigned to working in the kitchens.
• Develop and support additional meal programs, including, but not limited to fundraisers, catering events and cooking demonstrations and special events.
• Keep records and prepare reports as required. Inclusive of any certification requirements and/or medical clearances required of subordinate employees and volunteers.
• Oversee community garden program, including crop rotation, seasonal planting, and maintenance assignment.
• Coordinate with office staff, marketing and sales strategies to increase visibility and participation for meal programs.
• Ensure kitchen compliance with health regulations and participate in health inspections.
• Other duties as assigned.

The position is responsible for the performance of both the day-to-day power settlements among NCPA members, Western, California, and Federal electricity markets, local balancing authority area operators (CAISO, BANC, EIM), as well as settlement activities associated with NCPA Power Management’s Service Customers. Other responsibilities include tracking and meter data management validation duties, GHG (Greenhouse Gas) monitoring and analysis, analysis and testing associated with new CAISO market initiatives, and comprehensive analytic or technical studies, as required, including proceedings before state and federal regulatory agencies and public officials. This is a full journey-level position capable of performing all the duties and responsibilities of the Settlements Analyst I. Performs the full range of duties as assigned, receiving only occasional instruction, training, or assistance as new or unusual situations arise. Additionally, incumbents perform a variety of assigned complex technical and professional work in the areas of power accounts settlements, budgeting, systems development, and audit. Incumbents also provide technical analysis and assistance to staff, Members, contractual participants, and others, as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES
This position requires that the incumbent report for work on time and maintain satisfactory attendance in accordance with Agency policy; Ensures work responsibilities are covered when absent; Arrives to meetings and appointments on time; Performs special assignments as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsibilities:
Provides technical advice, functional instruction, and guidance to less experienced Power Settlement staff as needed. Trains new Power Settlements Analysts and cross trains as roles evolve. Recommends personnel actions. Prepares and presents training/tutorials on All Resources Bill, Pre-Bill process, Power Settlement processes overall, and various other topics, as needed, in person or via webinars (s) to NCPA Members and Project Participant staff.

Serves as subject matter expert, working with Information Services, on Power Settlements application requirements, such as All Resources Bill enhancements, and testing system enhancements in development.

Implements and operates complicated power settlements systems. Prepares complex analytical reports and supporting documentation.

Provides analysis, integration, and implementation of new energy market initiatives and/or customers/Scheduling Coordination accounts (e.g., ISO, Western Energy Imbalance Market (“EIM”), renewable generating resources, Community Choice Energy/Aggregators (“CCE”).

Monitors settlements associated with Renewable Energy Credits and acts as or provides support to NCPA’s Qualified Reporting Entity representative; registers credits on the Western Renewable Energy Generation Information System (“WREGIS”) or its successor.

Monitors settlements functions of Western capacity and energy allocations, market purchases and sales, Pool transmission activity, and other transactions as they occur; Prepares or reviews power settlement transactions for proper budget classification.

Conducts special studies requiring complex, voluminous, and detailed analysis of power costs and revenues. Recommends operational changes that provide better value to Members and Participants.

Coordinates and participates in the development, analysis, and monitoring of the Agency's power supply budgets. Acts as power settlements representative to other department managers and supervisors in regard to cost summary and budgetary reports.

Assists with the implementation of systems, policies, and procedures and special projects requiring highly technical study and analyses. Recommends changes or modifications to methods or systems as applicable.

Assists with formal budget and other presentations to upper management and the governing body.
Performs special assignments for the Power Settlements Supervisor or others as assigned, including preparation of testimony and exhibits for presentation before state and national regulatory proceedings.

MINIMUM QUALIFICATIONS

Education and/or Experience
Bachelor's degree (B. A.) from a four-year college or university with an emphasis on quantitative analysis, plus four (4) years of prior experience as a Power Settlements Analyst I or an equivalent combination of education and experience.

KNOWLEDGE AND ABILITIES 
Knowledge:
Knowledge of California Independent System Operator settlements procedures for tariff services and Metered Subsystem services; NCPA settlements procedures for scheduling coordinator services and the ten-member power pool; California Energy Imbalance Markets; NCPA’s Western (WAPA) contracts
California’s Green House Gas rules; CARB renewable energy credits; Knowledge of NCPA settlements procedures for scheduling coordinator services and the ten-member power pool.

Abilities:
Ability to retrieve detailed records and summary-level data from NCPA’s Oracle database systems through the use of Structured Query Language (“SQL”) statements in proprietary software (e.g., SAS, Toad, SQL Developer, Oracle Database Connection [“ODBC”]) and process through proprietary or open-source software programming applications (e.g., SAS, Visual Basic for Applications [“VBA”], R, Python, Excel workbooks); Ability to read, analyze, and interpret CAISO tariff, NCPA operating agreements, and contracts, standard industry power purchase agreements, technical procedures, and governmental regulations; Ability to write reports, business correspondence, and procedure manuals; Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public; and the Ability to analyze and interpret settlement formulas expressed in summation notation.

SPECIAL REQUIREMENTS

Valid California Driver's License and insurance. 

This job has no supervisory responsibilities.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl, and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences and is free from discrimination.
 

The Department

The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships, engaging with and building the capacity of the community to do its own problem-solving, and leveraging financial and volunteer resources. The department’s nationally and internationally recognized programs support residents throughout their life course, from infants to elders. The department offers a hybrid working environment which is friendly, supportive, collegial and, where staff of many disciplines come together to problem solve, compassionately assist those in need, learn together and share successes.

Human Services billing sections supports multiple programs that provide community services to residents. The billing staff work with a variety of HSD staff, including clinicians and administrators, as well as program vendors and state and county agencies.

The Position

The City of Fremont, Human Services Department - Billing Unit is looking looking for candidates who are eager and interested to learn and grow their finance and billing skills and be part of a dynamic customer service oriented team. Under direct supervision of the Management Analyst II, the Human Services Billing Unit Accounting Specialist I will work as part of a billing team and also across the various department divisions. This position is responsible for assisting in the billing process of our Medi-Cal programs through the use of our new electronic health record system and other county, state and

funder based billing systems. Our department provides an array of counseling and case management services to children, youth, seniors and families across the Tri-City area. The Billing Unit is tasked with ensuring that our services are billed to the appropriate sources. The Billing Unit is committed to providing an engaging and supportive work environment, where staff are cross trained, have opportunities to work independently, and learn specialized skills.

Advancement to level II requires gaining the knowledge, skills, and experience that meet the qualifications and demonstrating the ability to consistently perform the work of the level II classification.

Examples of Job Duties

• Perform financial, accounting or statistical office support duties including producing invoices and billing of services, accounts payable, accounts receivable and purchasing functions.
• Reconcile service billing to actual service provision. Billing can be done electronically or manually.
• Provide a variety of financial, accounting and auditing office support duties in the preparation, maintenance and processing of accounting and financial records.
• Issue receipts and balance accounts on a regular basis.
• Record or post information, data or figures.
• Maintain a variety of manual and automated records.
• Receive reports and other requests for payment with purchase order or contract documents.
• Reconcile and prepare payment requests for service and non-purchase order expenditures.
• Receive and process bids, quotes, requisitions, purchase orders, agreements, contracts, and other documents.
• Research and assemble information from a variety of sources for the completion of forms or the preparation of reports, invoices and/or cost reports.
• Review and reconcile reports, computer output and related data.
• Provide information to the public or to City staff that may require the use of judgment and interpretations of City policies and ordinances, rules or procedures.
• Make mathematical calculations.
• Provide information to vendors regarding invoices and purchase orders.
• Operate standard and specialized office equipment including computer equipment.
• Enter and retrieve data from an on-line or personal computer system and uses such technology to produce reports, tables and graphs.
• Prepare client statistical reports from database used for Clinical and Family Support Service programs.
• Attend County Medi-Cal Administrative Activities (CMAA) and Targeted Case Management (TCM)provider meetings and trainings.
• Perform a variety of general administrative office support duties such as typing, proofreading, filing, and answering the telephone.
• Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
• Enter or transfer data to multiple data systems used by the County and State where deadlines may be prescribed.
• Prepare data reports which will assist department administrators to track contract compliance requirements.
• Other duties as assigned.

The Department

The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships, engaging with and building the capacity of the community to do its own problem-solving, and leveraging financial and volunteer resources. The Department’s nationally and internationally recognized programs support thousands of residents throughout their life course, from infants to elders. The department offers a hybrid working environment which is friendly, supportive, collegial and, where staff of many disciplines come together to problem solve, compassionately assist those in need, learn together and share successes.

General Description

As a Mental Health Counselor in the Human Services Department, incumbents will provide a full range of culturally responsive intake assessments, individual, family and group counseling, and crisis intervention services to enhance the mental health of those in need.

The Counselor is part of a larger Human Services team that includes psychologists, nurses, social work case managers, a family partner (peer support specialist), substance use disorder intervention specialists, and interns. Counselors receive continuous clinical training, consultation and professional development opportunities and receive supervision from a Clinical Supervisor.

The current vacancies are for 2 full-time benefitted positions in the Aging and Family Services (AFS) Division, working primarily with Asian American and Pacific Islander (AAPI) older adults.

Examples of Duties

• Conduct intake assessment which includes, psycho-social functioning, family and peer relationships, cultural/language needs and family strengths; develop care plans that respond to the individual’s or families’ values and strengths.
• Establish clinical diagnoses and identify list of problems and needs.
• Provide individual, family and group counseling to enhance clients’ mental and emotional health, social functioning and independent living skills, using a variety of therapeutic and counseling techniques.
• Provide therapy and supportive services to individuals /children and families from varying cultural backgrounds.
• Coordinate care plan.
• Link clients to available social services, educational and medical resources as appropriate.
• Comply with City, state, county, funders and agency’s policies and procedures, legal and ethical standards, quality assurance goals and audit requirements.
• Prepare correspondence and reports on treatment histories, progress and other matters related to the client’s treatment.
• Write and maintain clinical records following City and Funders’ guidelines. Attend quality chart review, case consultation meetings.
• Meet and maintain billing goals on a monthly basis.
• Attend required agency meetings and professional training.
• Attend community meetings, participate in task forces and committees as assigned.
• Conduct classes and give presentations to community organizations as assigned.
• Conduct services where client is most comfortable and are most appropriate including office-based sessions, field based, hospital, telehealth, school and home-based sessions.
• May provide clinical supervision to entry level interns or trainees, training and assistance to other staff or volunteers.
• Utilize departmental electronic health record and billing system MyEvolv.
• May be required to work other than business office hours.

The Department

The Human Services Department works to support a vibrant community through the creation and maintenance of services that empower individuals, strengthen families, encourage self-sufficiency, enhances neighborhoods and fosters a high quality of life. The Department values its people, creativity, quality service, integrity, open communication, collaboration, building community partnerships, mutual respect and diversity. Our staff finds their work challenging, yet rewarding, and most importantly they enjoy the chance to make a difference through public service.

The Team

The Mobile Evaluation Team (MET) is a co-responder team comprised of officers from the Fremont Police Department, Crisis Intervention Clinicians from the City of Fremont Human Services Department, and Social Workers from Washington Hospital Healthcare System. MET is a predominantly field-based team that provides comprehensive and compassionate services to Fremont’s most vulnerable populations, including community members experiencing homelessness and/ or mental illness. MET provides crisis intervention and de-escalation, guidance and encouragement, and connects community members needing assistance with local mental health and homeless service providers. MET works to support community members, engaged in services, to pursue healthy outcomes. MET provides resources to homeless encampment areas, sometimes in conjunction with City abatement activities.

The team coordinates their efforts and interfaces with other service agencies working with the same population(s). Collaboration is key to the success of the MET program.

The Positions

There are currently two positions available within the Human Services Department, working as members of the City’s Mobile Evaluation Team (MET).

The two positions will be cross-trained and will work collaboratively with each other to provide complementary services to the community as each position will have a different primary focus. Both positions will be supervised by the FRC Clinical Supervisor who , with the MET Sergeant, will structure training and team building opportunities for both Crisis Intervention Specialists. Both Crisis Intervention Specialists are expected to become familiar in the utilization of HMIS (Homeless Management Information System) with the ability to update data, and with Alameda County’s Coordinated Entry System (CES) and Community Health Record (CHR). Both Clinicians will also be trained to utilize and record pertinent data in the Human Service Department’s Electronic Data Base: My Evolv.

Position 1: Crisis Intervention Specialist (Mental Health Response)

This position will receive assignments and field supervision from the MET Sergeant in the Police Department, with many calls for service coming directly through the Police Dispatch System. Most of the work will be conducted in the field. This position will be working and riding in tandem, with the Police Department’s compliment of MET officers, on calls which may require intervention and assessment for 5150 status. The Crisis intervention Specialist responding to Mental Health Crisis calls will be responsible for facilitating client connections to and assisting with appropriate placements for those needing stabilization services. This position will coordinate with ACCESS, outpatient and residential programs. Follow-up with clients and family members will also be conducted to provide on-going support and resources, as needed. This may also respond to calls related to homelessness complaints or, prior to abatement activities. The incumbent in this position must be comfortable working within the police command structure and the unique law enforcement culture where trust and follow-through are essential elements of the job.

Position 2: Crisis Intervention Specialist (Homelessness Response/Outreach)

This position will primarily focus on working with the homeless population and is expected to carry a small caseload of homeless clients (for up to 90 days) who are pursuing housing stability services or until client is transferred to a more long-term case manager or housing navigator. This position will work with clients who may also need a variety of medical, mental health, SUD, educational and other social services.

Assignments will be coordinated by the FRC Clinical Supervisor who will be working closely with both the Homeless Services Manager in the City Manager’s office, the FRC Clinical Supervisor focusing on Housing Navigation and Sustainability Services and the MET Sergeant in the Police Department. If there is no crisis situation, the two Crisis Intervention Specialists, or a Crisis Intervention Specialist and a Social Worker, may be deployed through Human Services to provide client outreach and follow-up services. Additionally, both Crisis Intervention Specialist(s) may also be asked to accompany a Code Enforcement Officer, or Environmental Services Specialist or member of the Fire Department to provide information and resources to homeless residents.

Examples of Duties

• Accompany or assist clients in accessing needed services and advocates on their behalf.
• Work to maintain an updated resource list outlining services and programs to support client population.
• Develop and maintain strong working relationships with staff in the Police and Human Services Department, other City Departments, hospitals, health care professionals, family service providers, the Family Resource Center, homeless/housing service providers and the community at large.
• Maintain program documentation and outcome measures
• Prepare written and statistical reports
• Complete Crisis Intervention Training (CIT) Attends regular and ongoing coordination meetings with other MET team members
• Prepare correspondence and reports on client histories, treatment progress and other matters related to case treatment.
• Enter data into client data base system (MyEvolv).

In addition to the listed examples of duties, the specific assignments have the following responsibilities:

Crisis Intervention Specialist (Homelessness Response/Outreach)

• Provide harm reduction education and supply distribution to encampments and unsheltered individuals
• Coordinate outreach and follow up to locations identified by City staff, Council and community members.
• Develop safety plans.
• Establish a health home, including arranging required transportation to and from services.
• Conduct housing problem solving and housing assessment, as part of Alameda County’s Coordinated Entry System assessments at locations where client is comfortable, and which are easily accessible.
• Assist with housing applications and documentation procurement, as needed to obtain housing.
• Utilize Alameda County’s Homeless Management Information System (HMIS) to enter, retrieve and update data.
• On an as needed basis, this position may also be asked to fulfill the role of the Crisis Intervention Specialist, assigned to the Police Department, focused on Mental Health interventions and will be trained and expected to follow appropriate police safety protocols when riding with a Police Officer.

Crisis Intervention Specialist (Mental Health Response)

• In response to crisis calls through the Police Department, the Crisis Intervention Specialist will normally be deployed with a police officer and will be trained on and follow appropriate police protocols.
• Conduct wellness checks.
• Develop safety plans.
• Provide medication support.
• Where there is no crisis situation, two Crisis Intervention Specialists, or a Crisis Intervention Specialist and a Social Worker, may be deployed through Human Services to provide client outreach and follow-up services. Additionally, a Crisis Intervention Specialist may also be asked to accompany a Code Enforcement Officer, or Environmental Services Specialist or member of the Fire Department to provide information and resources to homeless residents.
• Receive client referrals or duty assignments through Police Dispatch or the MET Sergeant.