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DESCRIPTION/RESPONSIBILITIES:

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Department of Public Works (DPW) is seeking an individual whose values align with the values of the City's employees.

The Public Works Department is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.The total salary range(s) for Engineer I/II classification(s) are:

Engineer I: $95,790.24 - $121,190.16

Engineer II: $108,588.48 - $137,482.80

This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

The Department of Public Works is currently seeking to fill multiple full-time Engineer I/II vacancies of different disciplines that may be assigned to work in the various divisions of the department including Transportation and Hydraulic Services (THS) or Development Services (DS).

Transportation and Hydraulic Services Division The Transportation and Hydraulics Services Division is responsible for the design, construction, and master plan of bridges, culverts, streets, sidewalks, storm and sanitary sewers, pump stations, streetlights, landscape and hardscape improvements, traffic signals, and supports construction and engineering, upgrade and revitalization of the San Jose-Santa Clara Regional Wastewater Facility. In addition, this division provides general engineering plan review for general projects and electrical engineering review for projects constructed by private developers.

Development Services Division

The Development Services Division provides development plan review and construction of City infrastructure in conjunction with the private development process, administers permits for work within City's streets, and provides utilities services.

Airport Capital Improvements Program

The Airport Division Capital Improvements team is responsible for the project management and delivery of capital projects related to San Jose Mineta International Airport.

City Facilities Architectural Services Division CFAS Division has the primary responsibility for the delivery of capital improvements projects on City properties and provides design and construction services for public buildings, landscape improvements, and capital maintenance projects, including recreational facilities, parks, trails, libraries, public safety facilities, and various cultural facilities.

Engineering Services Division

The Engineering Services Division is comprised of four sections: Construction Management Services, Structural Engineering and Code Inspection, Material Testing Laboratory, and Survey. This division provides technical support services to City Capital Improvement Programs and Projects, development/utility permit projects, and other citywide customers.

The ideal candidates will possess a high level of professionalism, excellent customer service skills, and supreme work ethic. The position requires excellent judgement, initiative, perseverance, integrity, organizational skills, flexibility, and written and verbal communication skills. Under the direction of an Associate Engineer, these candidates may perform the following key responsibilities:

Key Responsibilities (Dependent upon the position/discipline for which they may be selected.)

     * Develop, review, and interpret plans and specifications for conformance to established standards for major City projects

     * Prepare resource and/or cost estimates

     * Perform field investigation

     * Prepare and administer consultant agreements

     * Supervise, schedule, assign and direct activities for Inspectors and/or Engineering Technicians, Student Interns, and

     * Engineering Trainees

     * Review and make recommendations concerning proposed projects and resolve disputes between contractors, inspectors,

     * developers, utilities, and consultants

     * Work collaboratively in a group or team environment and communicate clearly and effectively

     * Prepare a variety of correspondences and reports

     * Utilize various computer programs to analyze data and produce presentations

     * Generate and maintain project information in the City's database system

     * Ability to perform CAD drafting using AutoCAD or MicroStation

     * Review storm pump station circuit and motor control diagrams

     * Review engineering to support pump station upgrades, force mains and miscellaneous structures

     * Review designs, improvement plans, estimates, specifications, and contract documents for capital improvements projects

     * Assists in CEQA and other permits process

     * Process invoices/pay letters, change orders and submittals

     * Perform complex calculations and data management tasks using MS Excel

     * Coordinate with contractors and/or other City departments to plan and develop City projects

     * Perform a range of work in the field of design, project management or construction project management

     * Assist in the revision of City of San José standard plans and specifications as needed

     * Interact, coordinate, and provide customer service to engineers, inspectors, consultants, contractors, local agencies, citizen

     * groups, general public, and other City Departments

     * Use EADOC construction management software for managing the documentation of capital improvement projects

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.Education:

Engineer I: A Bachelor's Degree from an accredited college or university in the required professional engineering designation or possession of an Engineering-In-Training (EIT) certificate.

Engineer II: A Bachelor's Degree from an accredited college or university in the required professional engineering designation or possession of an Engineering-In-Training (EIT) certificate AND one (1) year of increasingly responsible professional engineering experience reviewing and preparing plans, estimates, and specifications.

Acceptable Substitutions: Certificate of successful completion of the Engineer-In-Training examination issued by the California State Board of Registration for Civil and Professional Engineers, Land Surveyors, and Geologists may be substituted for the required education.

Licenses: Possession of a valid State of California driver's license may be required.

Certifications: Possession of a Certificate of Registration in the required engineering discipline is desirable.The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Charmaine Guerrero at charmaine.guerrero@sanjoseca.gov .

DESCRIPTION/RESPONSIBILITIES:

Are you ready to join a team that is "Building Community Through Fun?" Are you ready to make a difference?

The City of San José's Department of Parks, Recreation and Neighborhood Services (PRNS) is looking for people who want to make San José a better place to live. Our mission is to connect people through parks, recreation, and neighborhood services for an active San José. ActivateSJ, PRNS' latest strategic work plan, is committed to establishing healthy communities that inspire belonging by following the guiding principles of stewardship, nature, equity & access, identity, and public life.

The Department creates and activates thriving places where people live, work, play, and learn, which include 48 community centers, 10 regional parks, 203 neighborhood parks, Happy Hollow Park & Zoo, 290 playgrounds and almost 63 miles of trails, programs and services that touch the lives of individuals and families in our community. We take a fun approach to public service, and value the public's trust. Our team is collaborative, supportive, and innovative. We are a fast-paced organization that takes decisive action after thoughtful planning.

For more information, please visit activatesj.org About Happy Hollow Park & Zoo (HHPZ): This is a 16-acre amusement park and Association of Zoo's & Aquariums (AZA) accredited zoo located in San José, California. HHPZ is open year-round catering to families with children. It operates seven amusement park rides, showcases various endangered species, and operates one of the oldest classical puppet theaters in California, as well as offering many other playgrounds and attractions emphasizing play and imagination in a natural conservation setting.

The department of Parks, Creation and Neighborhood Services is currently seeking to fill two Part Time Security Officers positions for Happy Hollow Park and Zoo.

The hourly range for Security Officer part time classification is $28.77-$34.98. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

Under the direction of the HHPZ Parks, Recreation, and Facilities Supervisor, the part time Security Officer performs security work of moderate difficulty in maintaining a safe environment for the use of public buildings/facilities utilized by San José and Bay Area Residents. This is a highly visible City-wide facility and program with a focus on ensuring safety, security, and customer service for the guests, partners, and staff of Happy Hollow Park & Zoo. This would include patrols, incident reporting, emergency services coordination and customer service. This position works Sunday-Thursday, occasional special events, and some holidays.

Duties include, but are not limited to:

     * Walk HHPZ - inside park, outside fence line, parking lots - East Lot, K1, K2 & K4

     * Report, track and follow up on any break ins, graffiti, litter, guest issues or urgent issues to proper channels

     * Compile issues data, damages amounts and complaints

     * Coordinate Guard daily plan and schedules

     * Communicate with Guard Vendors, walk facility with new guards from vendor

     * Assist clearing the park

     * Coordinate and/or conducts Safety trainings

     * Assist with emergency planning and procedure research

     * Patrols property, watching for signs of prowlers, vandalism, damage to property or needed repairs; reports necessary repairs or suspicious circumstances which cannot be taken care of personally.

     * Checks to see that building security is maintained and that building is secured.

     * Handles disturbance problems, enforces safety regulations, provides information on security measures, enforcement activities and emergency procedures.

     * May assist in recovery of materials, loss prevention, investigation of illegal acts committed.

     * May request emergency police, fire, or ambulance services if needed, report & follow up

     * Prepares a variety of reports regarding security services, procedures, and actions.

     * 311 & 991 reports

     * Attends Happy Hollow Park & Zoo team meetings and trainings

Selection Process:

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Jaine Davies at jaine.davies@sanjoseca.gov .

The City of Saratoga is currently recruiting to fill a full-time Accounting Technician position within the Administrative Services Department. The incumbent will report to the Finance Manager.

The Accounting Technician, under general supervision, performs journey-level technical and administrative account support duties associated with preparing, maintaining, and processing accounts receivable and accounts payable records and transactions. The incumbent’s duties include reconciling accounts and ledgers, preparing financial reports, batch runs and wire transfers, tracking and maintaining manual and computerized accounting and financial records, establishing and updating vendor records, and performing related duties as assigned. The incumbent will be assigned to the Accounts Payable and Program Procurement Support responsibilities.

The Technician will have knowledge of and proficiency in: Terminology and practices of financial and account document processing and record-keeping, including accounts receivable, accounts payable, utility billing, and business licensing; Methods and techniques or preparing and maintaining records of financial transactions; Methods and techniques of researching and resolving accounting transactional discrepancies; Business arithmetic and basic accounting and financial management knowledge; Record-keeping principles and procedures; Applicable federal, state, and local laws, codes, and ordinances relevant to the area(s) of responsibility; and related areas necessary to perform the essential functions of the position.

City offices operate on a 9/80 schedule. This position is located at City Hall, 13777 Fruitvale Avenue; operational hours are 7:30 am-5:00 pm.

View the complete job description here.

ASSISTANT FLEET TECHNICIAN | Part-Time
Fleet Division – Administrative Services Department
$25.52 to $31.26 per hour
Monday- Friday from 8:00am to 1:00pm

The City of Gilroy is an equal opportunity employer and supports workforce diversity, equity, inclusion, and belonging. Join our team!

ABOUT THE POSITION
The City of Gilroy is seeking a dedicated part-time Assistant Fleet Technician to join our esteemed Fleet Division within the Administrative Services Department. As a member of our team, you will play a vital role in ensuring the high-quality repair and maintenance of all city-owned vehicles, heavy trucks, and equipment.
Under the guidance of our Senior Equipment Mechanic and Facilities & Fleet Superintendent, the Assistant Fleet Technician position offers an exciting opportunity for entry-level candidates to gain hands-on experience in fleet maintenance. You will perform basic maintenance tasks and provide support to our skilled mechanics, learning the diverse operations involved in working with public safety vehicles, emergency lighting and sirens, sub-electrical panels, computer hardware, and other specialized equipment.
Join us at the City of Gilroy and kickstart your career in mechanics as an Assistant Fleet Technician. Take the first step towards a rewarding career by applying now.

ABOUT THE DEPARMENT
The Fleet Division at the City of Gilroy is dedicated to delivering high-quality repair and maintenance services for all city-owned vehicles, heavy trucks, and equipment. Our mission is to ensure the safe and efficient operation of these essential assets, contributing to the seamless delivery of municipal services to our community. Our team of skilled mechanics and technicians strives to uphold the highest standards of maintenance practices. We provide reliable support to our city departments, including public safety agencies, and facilitating the smooth functioning of daily operations.

The position of Administrative Analyst is a fully qualified journey-level professional classification. Administrative Analyst is distinguished from Management Analyst in that the Management Analyst has a higher level of managerial, budgetary and program administration responsibility. The current vacancy is in the Information Technology Department; however, the eligibility list established from this recruitment may also be used to fill future Administrative Analyst vacancies in other Departments throughout the City.

This position is assigned in the Administration, Fiscal and Performance Management Division, reporting to the IT Admin, Fiscal and Performance Manager. The incumbent will perform professional analysis, administrative support, and conduct research including statistical analysis of the results.  They will be responsible to assist with budget development and management, track and oversee the purchasing process, and manage the department's equipment replacement schedules as well as miscellaneous other management duties as assigned.

The City of Sunnyvale offers:

• provides comprehensive medical, dental, and vision benefits;
• contributes 4% of the 7% employee contribution to CalPERS for classic members, and
• provides retiree medical benefits.

The City of Sunnyvale provides an excellent benefits package.  A complete application packet will consist of a City of Sunnyvale employment application and responses to the required supplemental questions.  The final filing date is June 3, 2024 at 5:00 pm or after receiving 100 qualified applicants, whichever is first.  For complete information regarding this opportunity, please go to Sunnyvale.ca.gov and click jobs.

Salary: $44.27 - $56.50 Hourly

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees.

Prior to the impact of COVID, the Norman Y. Mineta San José International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.flysanjose.com.San José Mineta International Airport (SJC) is currently seeking a Telecommunications Infrastructure Manager for its Airport Technology Services (ATS) section. The role involves managing the Airport's campus-wide, on-site data centers and all Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs), and Minimum Points of Entry (MPOEs). Additionally, the position encompasses management for infrastructure improvements, including capacity planning, design, and project management for networking, power, space, and HVAC in the IT physical environments as well as the inside/outside cable plant. As SJC continues to evolve and grow, attracting more passengers and airlines, the selected candidate will act as a subject matter expert and liaison to SJC divisions, airlines, and tenants for MAC (Moves, Adds, Changes) requests, requirement analysis, RFP/Q review, and new construction projects as required. This position requires strong understanding of and working experience with project management practices. This is a leadership role with planning, designing, directing, and coordinating a work plan as well as supervising the activities and final work product of, up to two other members of the ATS Infrastructure team.

Roles & Responsibilities:

• Lead the design, planning, and management of the campus-wide cable plant and IT physical infrastructure to support the Airport improvements, airlines, and tenants, addressing both current & future needs.
• Provide a comprehensive understanding of technology offerings, implementation constraints, and costing. Ability to propose technology recommendations and solutions by providing a solid and complete justification for each solution.
• Assess the voice and data needs of the Airport, develop Airport technical standards, determine where the cable infrastructure should be installed, and oversee the installation.
• Serve as Subject Matter Expert and liaison to Airport divisions, airlines, and tenants for requests, requirements, RFP/Qs, and new construction projects as required.
• Manage stakeholder engagement acting as Point of Contact (PoC) for project activities, conducting project reviews, identifying and escalating project issues, briefing on proposed technology, organizing and conducting vendor site visits, and fostering collaborative working relationships.
• Possess a strong understanding of, and working experience with, Project Management practices and tools.
• Ability to understand your audience, negotiate with stakeholders, and clearly understand the requirements and scope.
• Coordinate project schedules, including participation in meetings, documentation, and tracking action items to ensure successful completion.
• Oversee the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Participate in the negotiation of contracts & contract changes, review Statements of Work (SOWs)/Work Orders to understand commitment and expectations.
• Data Center Management of the Airport's mission critical on-site Data Centers, Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs), and Minimum Points of Entry (MPOEs). Responsibilities include operational and capacity planning, physical security management, and setting policy on best practice use of the facility.

Highly Desirable Qualifications:

• Possess a BICSI RCDD (Registered Communications Distribution Designer) certification.
• Be an Outside/Inside Plant specialist. Airport experience preferred.
• Ability to determine the scope, cost, and time for existing and new OSP/ISP projects that are moderate to complex in a matrix environment.
• Outside/Inside plant construction and project management experience and inventory management experience.
• Familiarity with data center industry standards, building codes, and safety standards.
• Demonstrates in-depth knowledge of fiber optic engineering principles with OSP job-related functional areas to include general best practices, procedures, and industry standards.
• 5 years or more experiences working in mission critical environments (e.g., airports, utilities, telecommunications carriers, etc.) requiring coordination across multi-disciplines for delivering a common goal.
• 5+ years mission critical Data Center operations experience.
• 5+ years' Telecom industry experience.
• 5+ years' experience with Outside Plant cabling (OSP) & Inside Plant cabling (ISP), structured cabling systems.
• Experience coordinating with GIS teams to ensure as-builts are reflected in existing mapping tools.
• Experience working with GIS teams to document all fiber paths, terminations, and splices for all cabling projects.

Salary Information:
The actual salary shall be determined by the final candidate's qualifications and experience. The below salary ranges include an approximate five percent (5%) ongoing non-pensionable pay.

Salary range for this classification is: $130,515.84 - $159,017.04 annually

The City of Sunnyvale is seeking to fill the position of Public Safety Dispatcher with an energetic and highly motivated individual who possesses excellent customer service, technical and interpersonal skills.

 
Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required.

The minimum qualifications required for this position are - Graduation from high school or tested equivalent; and Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems; or successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale.

The City of Sunnyvale provides an excellent benefits package. A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute (online typing certificates will not be accepted). The next application review date is March 15, 2024.

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on JOBS.

Salary $51.52 - $62.62 Hourly

Please click on the Job PDF to view the announcement.

This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month.  

**To receive consideration for the screening process, candidates must meet the below minimum qualifications:

• Graduation from high school or possession of a GED; 

AND

 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or

OR

• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; 

OR

• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

The City
The City of Santa Clara is a "full service" city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.

The Department
The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

The Position 
As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training.  

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

DISTINGUISHING CHARACTERISTICS

This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II.

 

 

Typical Duties

 

Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed.

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations, and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTIONS

• Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience.

DESIRABLE QUALIFICATIONS

• Classroom education involving fire science or law enforcement related studies.

LICENSES/CERTIFICATES

• Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period.

OTHER REQUIREMENTS

Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing.

PERMANENT CITY EMPLOYEES PREFERENCE POINTS
Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 
 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

Skill in:

• Reading and interpreting maps; and maintaining accurate records

Ability to:

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

Additional Information: 
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications:

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  This position is continuous: Applications will be reviewed at the end of each month for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.