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The Finance Department is recruiting for the position of Accounting Technician (Electronic Payments Technician)

This recruitment will close on June 4, 2024 at 5:00 PM (PT) or when the first 150 applications are received, whichever comes first. Interested applicants are encouraged to apply immediately. A resume must be submitted with the completed online application.

Applications submitted without a resume may not be considered. Only online applications will be accepted.

The Position:
This is a journey level accounting technical class and has the ability to perform the full range of duties assigned, with only occasional instruction or assistance as unique situations arise. Employees at this level are fully aware of the operating procedures and policies within the work unit and receive general supervision from an assigned supervisor or manager. Positions in this class may exercise technical and functional supervision over assigned staff.

Ideal Candidate

• Possess knowledge and experience in the theories, principles and practices of financial accounting
• Exercise independent judgment in the course of daily responsibilities
• Demonstrate exceptional skill in written and oral communication
• Work effectively under deadlines
• Create and maintain detailed, accurate, and highly organized financial records
• Perform computational tasks and other technical functions with speed and accuracy
• Possess the ability to compile and reconcile financial data using Excel spreadsheets
• Establish and maintain effective working relationships with internal and external customers

Job Responsibilities: 

• Performs specialized technical and highly detailed work in the preparation, reviewing and processing of financial bank statements and other related documents.
• Assists in providing instruction to other department employees regarding specialized procedures and requirements.
• Administer the Citywide electronic payments program and assist with processing web payments.
• Preparing staff reports and other communication related adoption and implementation of new payment methods.
• Reviews various documents and reports related to area of assignment for accuracy, completeness and compliance with departmental policies, laws and other regulations.
• Prepare monthly spreadsheet of credit card/merchant services transactions and request journals to charge respective departments.
• Calculates and reconciles special assessments.
• Provides information to City employees and others that requires the use of judgment and the interpretation of policies, laws, rules and procedures related to area of assignment.
• Monitors, review and reconcile electronic banking systems (Bank of America, CashPro, Check 21) and internet payment processors/gateways across the City’s enterprise system platforms.
• Reviews and reconciles electronic payment activity with bank statements, the City’s financial management system and credit card transactions related to payments and disputes.
• Coordinates billing processes with other departments and acts as the department contact for credit card machine.
• Resolving technical challenges among the various system components (payment platform, gateway, bank, enterprise system vendors, City IT systems).
• Sets up and monitors accounting ledgers related to area of assignment.
• Reviews and corrects project accounting time sheets and error reports.
• Adjusts journal entries to properly record financial transactions.
• Ensures data integrity of ledger related reports.
• Maintains City investment and debt service portfolios including receipts and statements, broker confirmations, account analysis statements and interest payments.
• Builds and maintains positive working relationships with co-workers, other City employees and the public, using good principles of customer service.

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

Are you looking for a new challenge? Do you have exceptional customer service skills? Are you goal and detail oriented, organized, and adaptable? If so, we may have the perfect opportunity for you!

The Superior Court of California, County of Alameda is accepting applications for the position of Courtroom Clerk I. Under general supervision, the Courtroom Clerk I records and prepares minutes of all types of court proceedings; resolves workflow and other technical and procedural problems within the courtroom; enters and retrieves information from automated and manual record keeping systems; and performs other related duties as assigned.

This is the trainee and entry-level class in the Courtroom Clerk series. The Courtroom Clerk I receives formalized and on-the-job training in the techniques and procedures of courtroom work. Progression to Courtroom Clerk II requires demonstration of proficiency in functioning independently in a variety of courtroom settings and in performing the full range of duties expected of a Courtroom Clerk.

A new eligibility list will be established to fill Courtroom Clerk I vacancies at various court locations. Courtroom Clerks may be assigned or reassigned to various locations within the County and work between the hours of 8:00 a.m. to 5:30 p.m., as determined by the business needs of the Court.

Example of Duties
NOTE: The following are duties performed by employees in this classification; however, employees may perform other related duties at an equivalent level. Each individual in this classification does not necessarily perform all duties listed.

1. Accurately records official minutes of court proceedings in a timely manner; prepares minutes, commitments, orders, judgments, abstracts, rulings and notices; and records appearances of court appointed counsel, medical examiners and expert witnesses.
2. Oversees courtroom operations to ensure that appropriate personnel and parties are present and that the courtroom is ready for business; and calls the courtroom to order as needed.
3. Impanels jury; calls roll; records challenges and proceedings during jury selection; documents jury services; ensures that attorneys have paid jury and court reporter fees; announces charges and jury verdicts; polls jury; and takes charge of the jury in the absence of a bailiff or court attendant; swears witnesses; and administers oaths.
4. Receives, records, marks, secures and maintains control of evidence, including weapons, drugs, hazardous material and other valuable items during court proceedings.
5. Submits requests for interpreters and court reporters; and verifies their appearances and payment vouchers.
6. Provides notice of court action, including issuing notices, rulings, orders and judgments as directed by judicial officer; prepares written correspondence and provides other assistance to judicial officer as needed; assists attorneys, court staff and the public in person and/or by phone and email, including setting hearings as needed; and processes documents.
7. Distributes and posts court calendars; gathers and prepares all files and data pertinent to cases on calendar for presentation to court at proper time; maintains appropriate tickler files; sorts, copies, files and retrieves documents from case files; and images documents as needed when court is not in session.
8. Maintains and coordinates calendars; consults with attorneys, judge and others regarding calendar continuances for pretrial motions, hearings, trials and other calendar matters.
9. Participates in training to ensure competency in providing services in all case types; and assists in cross-training co-workers as needed.
10. Provides coverage for courtroom clerks in departments and locations other than primary assigned as needed.
11. Assists in the Clerk's Offices as needed when court is not in session.
12. Operates electronic equipment such as communication, recording and duplicating devices when required.
13. Performs other related duties as assigned.

Minimum Qualifications
Option I

The equivalent to two years of full-time experience as a Legal Processing Assistant with the Superior Court of California, County of Alameda.

or Option II

Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college coursework with 60 semester units or 90 quarter units from an accredited college or university.

And

The equivalent to two years of full-time increasingly responsible clerical experience in a banking, court, education, health care, law enforcement, legal, probation or social services environment.

Additional qualifying work experience as described above may substitute for the required education on a year-for-year basis. One year (2080 hours) of additional qualifying work experience will be considered equivalent to 30 semester units/45 quarter units.

Ability to record minutes of court proceedings; write legibly and speak understandably; listen carefully to note pertinent information for court records; administer oaths and affirmations; understand, explain and apply specific statutes, codes, laws, regulations and procedures; type at a speed of 35 net words per minute from a clear copy; remain calm in a highly demanding environment; organize, prioritize and coordinate multiple tasks; maintain flexibility; establish and maintain working relationships with the public, attorneys, staff and others; communicate in a tactful and professional manner; locate, identify and correct technical inaccuracies; enter data into a computer; work independently with minimal supervision; meet deadlines and complete tasks in a timely manner; calculated fees and fines; and maintain confidentiality.

This position includes a one-year probationary period. Employment is contingent upon successful completion of fingerprint check and the provision of appropriately identifying documents to certify eligibility to work in the United States.

Hiring Process
The hiring process will include the following components:

• An initial screening of all application materials received including a completed application and supplemental questionnaire. A resume does not substitute for completing the application. An incomplete or partial application or supplemental questionnaire will result in disqualification.
• Applicants meeting the Minimum Qualifications as stated in the job announcement will be invited to complete a Training and Experience (T&E) Questionnaire. The T&E Questionnaire will be reviewed to select the best-qualified candidates for the oral interview process.
• The best qualified candidates will be invited to participate in an oral interview. The oral interview may contain a situational and/or written exercise.

The Court reserves the right to change the components of the examination process and may limit the number of candidates invited to the oral interview process to include only the best-qualified candidates should there be a large applicant pool.
 
The application and supplemental questionnaire are used to evaluate the candidate's qualifications. If you are interested in the opportunity it is recommended that you submit your application and supplemental questionnaire as soon as possible since this recruitment may be closed at any time should the Court receive a sufficient number of qualified applicants. 

If you require accommodation in the examination process because of disability, please call (510) 891-6021 to discuss.

Job Posting End Date
June 18, 2024

DEFINITION

Perform a wide range of administrative and office support activities for the Recreation, Arts and Community Services Department, its Director and/or managers and supervisors to facilitate the efficient operation of the organization.  The incumbent should be organized, detail oriented, accurate and adept with various computer software.  Perform routine correspondence, field public inquiries, maintain departmental files consistent with the Town’s records retention policy; schedule appointments and meetings, procure supplies, assist with data entry and provide support related to the review, production, and distribution of staff reports.  

SUPERVISION RECEIVED AND EXERCISED

Receives direction from assigned management personnel. May exercise technical supervision over other clerical positions.

ESSENTIAL JOB DUTIES

Essential duties may include, but are not limited to the following:

• Perform general clerical duties related to assigned functional area, including formatting, copying, collating, compiling, binding and distributing simple and complex reports
• Type, format and edit letters, memoranda, staff reports, marketing materials, and public notifications and other documents.
• Compile and maintain complex, extensive paper, and electronic records and files; act as a resource for other employees on the material in files and records maintained or processed
• Assist with simple analysis as needed such as entering data and creating simple charts in Excel spreadsheets or entering data in the enterprise-wide financial software
• Order and maintain office supply inventories and ensure office equipment in working order
• Determine and manage priorities for multiple tasks to meet assigned deadlines
• Open, sort and distribute incoming correspondence or mail
• Schedule and coordinate meetings as required
• Work cooperatively with other departments, outside agencies, and the public
• Assist in the compilation and mailing of public notifications
• Provide administrative support in the review and editing of marketing materials
• Maintain professional appearance of departmental common areas and lock department area in the evening as directed
• Understand the organization and operations of assigned department and Town as necessary to carry out responsibilities
• Understand and apply operating rules and procedures of department and Town
• Performs duties within OSHA standards
• Other duties as assigned

QUALIFICATIONS

Knowledge of:           

• Intermediate knowledge of Adobe Acrobat and MS Office including Outlook, Word, Excel, PowerPoint, and Access
• Working knowledge of enterprise-wide financial software preferred
• Bookkeeping principles and procedures; business mathematics
• Strong command of English language; spelling, grammar, and punctuation
• Type accurately at 45 words per minute

Ability to:      

• Communicate clearly and effectively in both oral and written form
• Understand and follow a variety of oral and written instructions with minimal supervision
• Apply operating rules and procedures of assigned department
• Establish and maintain effective work relationships with colleagues
• Maintain financial records and general filing systems
• Understand and perform routine accounting procedures
• Be proficient with and able to assimilate upgrades to a variety of computer software programs; operate standard office equipment and machines.
• Manage multiple tasks, meet deadlines and work under time constraints
• Consistently perform accurate, detailed work

EXPERIENCE AND EDUCATION

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

Four years (4) of experience performing duties comparable to those of an Office Assistant, including one year of standard bookkeeping duties.

OR

Two years (2) of experience performing standard clerical duties, including usage of Microsoft Office Suite.

Education:     

The equivalent of the successful completion of twelfth grade; college degree preferred.

DEFINITION

Develop, organize, and implement delivery of recreation and social services to the citizens of Danville in accordance with program objectives set forth by the Recreation, Arts and Community Services Department. Perform professional duties in Community Centers, Village Theatre and Art Gallery, and/or Teen Centers, as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives direction from a Program Supervisor.  Exercises supervision over Program Assistants and other program personnel, as assigned.

ESSENTIAL JOB DUTIES

Essential duties may include, but are not limited to the following:

• Plan, implement and evaluate programs, events and services.
• Assist in recruiting, training, supervising and evaluating part-time personnel and volunteers.
• Conduct and attend a variety of training seminars, staff meetings, and community meetings.
• Recruit and orient contractual instructors and develop and monitor contractual service agreements.
• Prepare memos, correspondence, reports and public information in a variety of forms.
• Represent the Recreation, Arts and Community Services Department and Town to citizens, advisory bodies and community organizations and serve in a liaison role, as assigned.
• Conduct outreach activities and interpret Town policies to the public.
• Maintain accurate records and compile program information and other data.
• Assist in monitoring facilities and equipment.
• Prepare and monitor program operating and revenue budgets; monitor expenditures and payroll in accordance with established procedures.
• Assume additional responsibilities in the absence of the Program Supervisor, as needed. 

Specific to Youth/Teen Services:

Program Coordinator will be responsible for implementing a variety of recreational, social and educational programs and services for youth, ages preschool through high school.  Work closely with the Town's Police Services Department, School District, community and human services agencies.  Motivate and facilitate various youth groups.

Specific to Sports & Fitness and Facility Management

Responsible for the development and implementation of sports programming, including aquatics, and organizing a variety of recreational sports leagues for youth and adults.  Work closely with the school district.  Supervises seasonal Aquatics program to include staff training and in-services. Requires a basic understanding of sports terminology, concepts, and rules. Responsible for sports & fitness fee classes offered in the Danville Activity Guide.  Support facility management through facility rentals.

QUALIFICATIONS

Knowledge of:

• Principles and practices of recreation programming.
• Human development as it relates to planning recreation and leisure programs and activities for the public.
• Leadership, group dynamics, and facilitation concepts and techniques.
• Safety practices as related to the assigned program/activity area.

Ability to:

• Develop, implement and evaluate innovative programs effectively.
• Supervise and motivate participants, part-time personnel and volunteers.
• Communicate effectively with Town officials, the public, and the media.
• Demonstrate effective oral and written communication skills.
• Monitor program budget.
• Work flexible hours, including nights and/or weekends, as needed.

EXPERIENCE AND EDUCATION

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Experience:

Two (2) years full-time or four (4) years part-time related professional experience in public recreation or any equivalent combination of education or experience. Background in municipal parks and recreation is preferred.  Supervision of part-time and/or volunteer personnel is desirable.

Education:

A Bachelor's degree in recreation administration, public administration, or closely related field.

LICENSE(S) AND CERTIFICATION(S)

Possession of a valid California State Driver's License, or license in another state with the ability to obtain a California license within 30 days of hire. First Aid and CPR certification is required but may be obtained during probationary period.

 

The City of Hayward is currently accepting applications for the position of Police Mental Health Professional. 

Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com. 

Application submitted through CalOpps.org will not be considered.

Salary: $125,985.60 - $153,129.60 Annually

Full-Time Employment

Job Number:

H443-2024-05

DEADLINE TO APPLY: Friday May 31, 2024, by 5:00 p.m.  

 

THE POSITION:
 
To administer and manage the mental health programs and services of the Hayward Police Department. Under general direction, plans, provides, and implements mental health services and programs within the Hayward Police Department.
 
Under the direction of the Police Chief, the Police Mental Health Professional has primary responsibility for programs intended to support the emotional well-being of Police Department employees and their families, administering programs of counseling and therapy for police-related mental health issues and implementing department mental health policies and services.
 
The Police Mental Health Professional work is specifically concerned with the detection and non-medical treatment of police-related stress, emotional and mental health issues associated with law enforcement work; with crisis intervention and negotiation; organizational diagnosis and development specific to police issues and problems.

You are: 

THE IDEAL CANDIDATE:

The ideal candidate should have a strong understanding of police culture and be able to adapt to the needs of officers, their families, and the community. Awareness and respect for Police culture and how it impacts perceptions and individual responses. The ability to empathize and understand Police related psychological, behavioral, social, and life-style related topics. The ideal candidate will have resilience and patience to cope with challenging and emotionally demanding situations, and strategies for managing stress effectively. This position offers one of the most rewarding careers in psychology.  Possession of a law degree is highly desirable.  

 

Essential Duties

Essential Duties

What you will do: 

Duties may include but are not limited to the following:
 
Provide direct care to departmental personnel base by conducting clinical assessments, evaluations, and diagnosis and providing therapeutic interventions.
 
Prepare comprehensive psychological and other documentation, diagnostic and interview findings, clinic evaluations, and recommendations for treatment. Maintains clinical notes including subjective, objective, assessment, and case planning observations and findings in compliance with HIPAA and all applicable legal and ethical standards for best practice in clinical mental health service provision.  
 
Perform critical incident interventions for departmental personnel involved in traumatic incidents.  

Provide oversight and direction over counseling and treatment programs in agreement and conjunction with departmental policies and procedures; provides on-site and follow-up counseling sessions.
 
Participate in professional staff conferences concerning mental health assessment and treatment.

Research topics and presents comprehensive training programs, workshops, and lectures on a variety of topics to department staff.
 
Provide consultation and presents training; implements programs for the early detection and management of mental health conditions.  

CORE COMPETENCIES  

Knowledge of:   
 

• Principles, current practices, and techniques of psychology, psychotherapeutic treatment   The principles, methods, techniques, materials, and devices used in clinical psychology.
• Principles of behavioral health intervention
• Methods and techniques of conducting mental health interviews.
• Methods and techniques of group and individual psychotherapy.
• Diagnostic and Statistical Manual (DSM) and differential diagnosis 
• Mental health test procedures and standard test forms and devices used in measuring psychological characteristics, and research methods.
• Statistics as applied to tests and measurements.
• Best practices of clinical documentation, HIPAA regulations and all other applicable legal and ethical standards.
• Principals, techniques and current practices of supervision and clinical consultation

Ability to:  
 

• Apply, interpret, and explain clinical concepts and principles.
• Diagnose mental and emotional problems and formulate and conduct programs of counseling and therapy to effect improved adjustments.
• Establish rapport with employees to evaluate their behavior and counsel them to follow mental health treatment.
• Report findings clearly and concisely.
• Conduct mental health research.
• Prepare educational material for use in developing training programs relating to the mental health components of supervision and management.
• Work cooperatively and effectively with sworn and professional staff.

Minimum Qualifications

Minimum Qualifications

You have:  

Any combination of experience and education equivalent to that which would likely provide the required knowledge, skills and abilities would be qualifying. A typical way to obtain the knowledge, skills and abilities would be:

Experience: One year of post-doctoral experience in the practice of counseling and/or clinical psychology.

Education: A Doctorate degree from an accredited or approved college or university in psychology, educational psychology, or related field

LICENSE: Possession of a license to practice as a Psychologist from the California Board of Psychology  - OR – a   license to practice as a Psychologist as issued by any other state in the United States of America, provided that the licensee applies for and receives a licensure from the California Board of Psychology within six months of appointment to the position – OR – a license to practice as a Psychoanalyst or Research Psychoanalyst issued by the Medical Board of California- AND - a valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Supplemental Information

BENEFITS AND REWARDS:

Depending on employee group, some of these benefits may include:

• Alternative Work Schedule and/or Telecommuting 
• Vacation - 80 hours minimum
• 14 Paid Holidays
• Generous employer contribution for Health, Dental and Vision coverage
• CalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.
• Life and Disability Insurance and Paid Leave
• Flexible Spending Accounts
• Tuition Reimbursement
• Health and Wellness Reimbursement
• Professional Development Reimbursement
• 457 Deferred Compensation Plan (employee paid)

SELECTION PROCEDURE

Apply - Candidates must submit a completed City of Hayward job application and responses to the Supplemental Questionnaire which fully describes the nature of their professional experience and qualifications by Friday, 11:59PM on Friday, May 31, 2024. 



 

Application Review - 

A. Minimum qualifications
B.  Completion of the supplemental questionnaire

The rating of the supplemental questions may determine application status and/or rank on the eligible list.   Applications submitted without all required materials will not be considered. 
 

Based on the information provided, employment applications will be reviewed for minimum qualifications.  Those best qualified may be invited to the next phase of the process, which may include an oral, practical, written examination and/or supplemental questionnaires reviewed by subject matter experts.
 
The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above.  Actual hire depends on success in the departmental selection process.

SPECIAL REQUIREMENTS

Must pass a background investigation/sanction screening to the satisfaction of the Hayward Police Department prior to a permanent job offer.

May be required to complete a credentialing review prior to permanent job offer.
Essential duties require the mental and/or physical ability to: work in a standard office environment and use standard office equipment and current software; to grasp, perform repetitive hand movements and fine coordination to prepare documents and data using a computer keyboard and mouse/trackball; sit for prolonged periods of time; walk, stand, crouch, reach, twist, turn, kneel, bend, squat, stoop and safely lift and move equipment and materials weighing up to 35 pounds; converse by telephone, by email, in person, and to small or large groups and be clearly understood; read and comprehend legal, technical and complex documents; interact with the public and all different levels of City staff in an effective and professional manner; and safely drive to various locations throughout the City and County to travel to fulfill assigned duties. Essential functions must be performed with or without reasonable accommodation.

 Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting.

 
 Applicants will be notified electronically via Government Jobs as to their status in the selection process.  It is the responsibility of the applicant to ensure they can receive email notice from NEOGOV/Government Jobs and the City of Hayward.

APPLICATIONS

Candidates are encouraged to apply online at www.hayward-ca.gov under the Current Vacancies tab or at www.GovernmentJobs.com.  Paper applications can be obtained by visiting the Human Resources Department at Hayward City Hall located at 777 B Street, Hayward, CA  94541.  Office hours are Monday through Friday, 8 a.m. to 5 p.m. 

Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system.  Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at (855) 524-5627.
  

The City of Hayward is an Equal Opportunity Employer

DEFINITION:

Under the general direction from Union City’s Cybersecurity Manager and/or Director of Information Technology Services, the Cybersecurity Intern will fulfill a variety of valuable functions. These include identifying and tracking Cybersecurity issues and incidents, gathering relevant data for troubleshooting and problem solving, interacting with Union City staff, working with cybersecurity applications and tools, monitoring systems for security events and alarms, preparing assessment and reports, and other duties as assigned.

EXAMPLES OF DUTIES (illustrative only):

• Monitor cybersecurity tools to identify security events.
• Help analyze cybersecurity alarms and incidents.
• Assist with email security operations.
• Assist with vulnerability management activities.
• Draft and review cybersecurity policy documents.
• Help with cybersecurity Awareness and Training activities.
• Assist with compliance reporting.
• Create and update Excel spreadsheets for analysis.
• Manage Microsoft OneNote and SharePoint folders and content.

Please click on the link below to review the job posting and apply.  

POLICE ASSISTANT

Salary Range: $19.85 to $30.87/hour; temporary part-time, non-benefitted position, DOE

DEFINITION

The Police Assistant is a civilian, non-sworn, uniformed position that is responsible for a variety of customer service-based interactions with the community. Duties include non-hazardous enforcement of municipal parking laws and regulations as well as clerical front counter tasks related to phone and walk-in contacts at the police department.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Administrative Assistant. Projects are assigned, and the person usually works with very little supervision. 

ESSENTIAL JOB FUNCTIONS/DUTIES

• Handle confidential administrative duties at the front desk.
• Answer/forward all incoming phone calls.
• The ability to multi task phones with walk-in traffic
• Perform a variety of research & staff work; prepare reports.
• Maintain records using computers.
• Maintain filing system.
• Coordinate Parking Permits for business employees.
• Receive and respond to complaints and reports of routine parking incidents from the public.
• Respond to public complaint of abandoned vehicles; document and schedule tows for abandoned vehicles; and ensures proper disposition of illegally parked vehicles; patrols city streets and issues citations on vehicles parked in an unlawful manner.
• Assist in organizing and coordinating department events and community outreach programs.
• Manage office supplies and equipment inventory, placing orders as needed.
• Operate computer equipment and two-way radio as related to employment.
• Mark vehicles to detect abuse of timed areas.
• As required testifies in court.
• Perform related duties as assigned.
• Perform duties within OSHA standards.

QUALIFICATIONS

Knowledge: 

• Microsoft Office: Excel, Word, and PowerPoint.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Principles and practices of records management.

Ability to:     

• Effectively communicate verbally and through written correspondence.
• Compose correspondence independently from brief instructions.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend /implement appropriate course of action.
• Perform technical, detailed, and responsible office support work.
• Techniques for providing a high level of customer service to the public and Town staff, in person and over the phone.

EXPERIENCE AND EDUCATION

Experience: 

Prefer one year in a non-sworn capacity with a municipal police agency involving clerical work and public contact.

Education:   

High school graduation or equivalent.

Licenses:      

California Driver's License, C.L.E.T.S. certification upon hire.

Join us as a Community Service Officer (CSO) in the Berkeley Police Department! In this role, you will have the opportunity to perform a wide range of duties, both in office support and in the field, to support various police functions. Assignments may include field services, jail facilities, property control, community services, crime scene, or traffic control.

Community Service Officers are essential non-sworn members of BPD. By maintaining positive working relationships with City staff and the public, CSOs help build trust in our community. With their ability to work with people of all backgrounds and stay calm under pressure, CSOs provide invaluable contributions to the Department in their everyday work.

The eligible list resulting from this recruitment will be used to fill Temporary and Career positions. The first administrative review of applications will be on May 27, 2024, for the June 15, 2024 test date. Learn more about the physical ability test here: youtube.com/watch?v=WaTE9D4rajU

 

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills, and abilities for this position is:
Equivalent to graduation from high school and three (3) years of progressively responsible work experience, such as in-person, telephone, and written contacts indicating effective communication and customer service skills.

Previous volunteer or paid experience in law enforcement, emergency medical services, military service, probation, counseling or similar work requiring extensive public contact is highly desirable.

Other requirements include:

• Must successfully complete a psychiatric evaluation and a Police Department background investigation and medical evaluation.
• Must possess a valid California driver's license and have a satisfactory driving record.
• Must be willing to work evening, graveyard, weekend, and holiday shifts for the 24 hour/day operational schedule.
• Must be able to obtain required Police Officer Standards and Training (POST) certification such as the Community Service Officer Academy, Jail Correction Course, which are conducted or recognized by the Berkeley Police Department, and accept and apply the principles learned in training.
• Must be physically able to perform the work including lifting heavy objects and controlling violent individuals, and possess the knowledge, skills and abilities for the successful completion of duties assigned to the position.