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The San José Fire Department's (SJFD) core mission is to serve the community by protecting life, property, and the environment through prevention and response. SJFD is a high-volume, all-hazards fire department providing fire suppression and rescue services that protects approximately 200 square miles, Advanced Life Support and Basic Life Support services as well as specialized operations including Urban Search and Rescue, Aircraft Rescue Fire Fighting, and a Hazardous Material Unit with a Decontamination Unit. SJFD deploys resources from 34 fire stations, protecting areas within city limits and some unincorporated areas of Santa Clara County by contract. SJFD currently has 720 authorized sworn positions across nine ranks, offering many opportunities for career advancement.

Click here for information on the SJFD Department.

Click here for information on Benefits.

Click here for the California Equal Pay Act

To apply, please complete an application via the City of San José's website at: https://www.sanjoseca.gov/citycareers .

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose's website at www.sanjoseca.gov/citycareers .

This is the trainee level class in the Firefighter series, responsible for becoming proficient in the understanding of lifesaving and firefighting methods within the SJFD. Through a specific program comprised of general and specialized education, focused training including extensive hands-on experience, Firefighter Recruits will learn diverse tasks, policies, procedures and standards within the SJFD. Incumbents will learn techniques in emergency medical services, rescue work, firefighting and other emergency services. Duties may involve considerable physical exertion and potential risk to health and safety. Work is rigidly structured, highly supervised, and incumbents are continuously evaluated and receive feedback regularly. Firefighter Recruits must graduate from the Academy and be appointed to the class of Firefighter in order to retain employment in the job series.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

In addition to the salary, employees shall also receive an approximate one percent (1%) ongoing non-pensionable compensation pay.

• Competitive Salary
  • Firefighter Recruit: $45.05 hourly, $3,604.00 bi-weekly*

Upon successful completion of the Firefighter-Recruit Academy:

Upon successful completion of the academy, eligible employees may also receive the following additional premium pays:

• Paramedic Pay: 14% of top step Firefighter upon completion of Santa Clara County Paramedic Accreditation process (currently $733.69 bi-weekly)
• Oral Bilingual Pay: 2.5% of top step Firefighter (currently $131.02 bi-weekly)

Education & Training Pay (AA/AS - BS, Fire Science, Fire Technology, Fire Protection Technology): 1.5% of top step Firefighter (currently $78.61 bi-weekly)

Employees hired on or after January 1, 2017, must reside within 120* minutes travel time from the nearest City of San Jose fire station (non-traffic period as calculated by Google Maps or map program mutually agreed to by the parties).

*effective July 1, 2024, the travel time will change to residing within 180 minutes of the nearest
To be considered, the following minimum qualifications are required by the final filing date of August 2, 2024:

Firefighter Recruit applicants: Must be current on the Firefighter Candidate Testing Center (FCTC) Statewide Eligibility List (SEL) by the final filing date of 08/02/2024. For more information on how to be placed on the FCTC SEL, visit https://www.fctconline.org/find-a-job/fctc-statewide-list/ . A passing score on the FCTC Written Test must be dated between 08/1/2023 and 08/2/2024.

To view upcoming Cal-JAC CPAT and FCTC Written Test dates, click here ( https://www.fctconline.org/candidates/upcoming-test-schedule/ ).

Candidates experiencing financial hardship may qualify for financial aid to pay for their FCTC testing fees. ( https://www.fctconline.org/grants/ )

The Cambria Community Services District is accepting applications to create a qualifying employment list for the Fire Captain position. 

About the Position
Under the general direction of the Fire Chief, the Fire Captain is the working supervisor of the department. The Fire Captain is responsible for performing and supervising company activities, including emergency response and safety, command and control, supervision, management, delegation and prioritization, documentation and communication, station apparatus and equipment maintenance, training, fire prevention, vegetation management and other life safety inspections, public education, public awareness, and other related work, tasks, and assignments as required.

To review the full position description, please click the links below.
Fire Captain Paramedic Position Description
Fire Captain EMT-1 Position Description

Minimum Requirements

• High School Graduate or equivalent
• United States citizen or legal right to remain in the United States 
• San Luis Obispo County paramedic certificate/accreditation is preferred
• Current Health Care Provider CPR or equivalent
• Hazardous Materials First Responder Operational certified
• Valid California driver's license with either non-commercial Firefighter Endorsement or Class B commercial license, with driving and operating experience. (Applicants who do not possess the required DMV license or CPR certification may be admitted to the testing process but must possess the required license or certification prior to being appointed.)
• Must have begun the State Fire Officer’s Certification track
• Three years of firefighting experience with supervisory experience 

Some minimum requirements may be waived upon substantial demonstration and documentation of substitute fulfillment.

Desirable Licenses, Certificates & Qualifications 

• College graduate or holds a college degree, preferably in fire science or other comparable coursework
• Fire Officer certified
• Hazardous Materials Technician or Specialist
• Rope rescue, Rescue Systems 1 & 2, Water Rescue
• Any other EMS, Fire, Hazardous Materials, Rescue, Wildfire, or other appropriate certificates
• Computer literacy and type 25 words per minute 

Benefits

• $86,683 to $105,364 annually
• Non-exempt employees assigned to a 56-hour (average) workweek schedule will receive pay for overtime as defined in the Fair Labor Standards Act (FLSA). All overtime shall be paid at a rate of one and one-half (1 ½) times the regular hourly rate of pay.
• All covered employees hired on or after December 28, 2012, who are not defined as “new members” under the Public Employees Pension Reform Act (“PEPRA”) will be covered by the 3% @ 55 retirement formula and the 36 highest consecutive months’ final compensation provision.  All covered employees hired on or after January 1, 2013, and who are defined as “new members” under PEPRA will be covered by the 2.7% at 57 retirement formula and the 36 highest consecutive months’ final compensation provision. 
• Regular employees, after completion of their probationary period, shall be eligible for the Health Care Reimbursement Program. Eligible employees receive a credit of $1300 each January 1.
• For all regular employees working full time, the District will pay 85% of the premiums currently in effect for employee and dependent coverage for the lowest cost plan available to District employees offered through the PERS system.
• For all regular employees working full-time, the District will pay 85% of the premiums for employee and dependent coverage for the lowest-cost dental plan.  In the event the employees elect a higher cost coverage, the employees shall pay the increased cost for that plan.
• A Group Life Insurance Plan will be provided with a $25,000 life insurance policy for each unit member, a $1,000 policy for each employee's spouse, and a $1,000 for each employee's dependent under the age of 21.  The CCSD will pay the full monthly premium for each unit member, spouse, and dependent children.
• Covered employees assigned to a 56-hour average workweek schedule shall accrue 4.31 hours of vacation leave biweekly (112 hrs/yr) from the date of hire to sixty (60) months of service.
• Each full-time employee, assigned to a 56-hour average workweek, shall accrue sick leave from the date of employment at the rate of 6.4 hours per 14-day payroll period (based on 120 hours per year times the conversion factor of 1.4).
• In lieu of time off on holidays, covered employees assigned to a 56-hour workweek shall accrue 5.92 hours of holiday leave per 14-day payroll period for a total of 154 hours per year (based on 110 hours per year times the conversion factor of 1.4). 
• The District shall provide covered employees with an annual boot or safety shoe allowance of $250, payable in July of each year.  

Application Process
Electronic submittals are strongly preferred and should be directed to administration@cambriacsd.org by the July 1, 2024 deadline, and include the following: completed application, cover letter, resume, and proof of minimum requirements. All applicants will be reviewed, and only those candidates determined to be most qualified for the position on the basis of experience, training, and education as submitted will move forward in the hiring process. The candidate who has completed all prior phases of the hiring process will be subject to a thorough background investigation.

HIGHLIGHTS 

1. Continual Learning: Excellent opportunity to leverage your talent and development skills and knowledge in a municipal work environment 

2. Diverse Set of Responsibilities: From conducting research to participating in program development, your work will be diverse, challenging, and rewarding. 

3. Impactful Work: Your contributions will directly support the well-being and engagement of our employees and ensure extraordinary service for the community we serve. 

DESCRIPTION 

The City of Thousand Oaks is in search of the next member of our growing HR team!  We have an exciting opportunity for an experienced and strategic Associate HR Analyst – Talent Development Specialist to support the Human Resources Department's talent development initiatives!  This position will develop and conduct professional development training curriculum, and programs to improve individual skills and organizational performance. 

RESPONSIBILITIES  

• Contribute to the design, development, implementation, evaluation and continuity of talent development programs and initiatives 

• Assess the best learning methods for a diverse range of learning needs, including in-person/virtual instructor-led trainings (ILTs) and e-learning videos 

• Collaborate with key stakeholders to evaluate and understand training needs, recommend, and develop solutions 

• Create engaging training materials, curriculum, workshops and presentations; deploy a combination of purchased and custom content (develop scripts, film and edit content)  

• Facilitate trainings and discussion sessions 

• Increase organization utilization and integration of the employee Learning Management System (Cornerstone) 

• Participate in the development and strategy for leadership transitions and work with departments to identify and develop employees for future leadership positions 

• Stay abreast of industry trends and best practices to ensure training initiatives are effective and engaging  

• Evaluate the impact of learning initiatives; gather feedback and make improvements; create reports and analytics 

• Perform system administrator tasks, including assigning and tracking trainings, updating data, and supporting users  

The Bay Area Air Quality Management District (District) is a regional government agency, committed to achieving clean air to protect the public's health and the environment. The District accomplishes this goal through regulation of industrial facilities and various outreach and incentive programs designed to encourage clean air choices. The District's jurisdiction encompasses all of seven counties - Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Napa, and portions of two others - southwestern Solano and southern Sonoma.  
 
At the Air District, we take pride in our commitment to fostering a workplace that values diversity and promotes cultural awareness. We prioritize employee engagement by providing a collaborative and inclusive environment that encourages active participation and open dialogue. Additionally, we believe in pay equity and strive to create an equitable compensation structure. With a strong emphasis on work-life balance, we understand the importance of supporting our employees' well-being both inside and outside the workplace. Join us in a dynamic and inclusive culture where your contributions are celebrated, and your growth is nurtured.
 
The District is recruiting for the position of Human Resources Technician I/II in the Human Resources Office. Please note that this is a temporary position expected to be 12 months in duration, not to exceed 06/30/2025.
  

DEFINITION
Under general supervision, provides technical and administrative support work in a variety of Human Resources functions, including benefits, onboarding/offboarding and other human resources programs.

 

Examples of Duties for this Position

• Assists in the administration of employee benefits and leaves, retirement and health insurance programs; informs and advises employees regarding these programs: contacts insurance carriers and third-party administrators involved with the District's programs to resolve problems and answer employee questions.
• Processes District personnel actions and benefits in District’s Human Resources Information Systems or other computer software programs.
• Conducts new employee orientations and offboarding and provides information regarding District programs and policies.
• Maintains and updates personnel files, procedures, forms and records.
• Prepares various special and periodic reports.
• Maintains a current knowledge of District policies and procedures and applicable laws and updates information as required.
• Assists in coordinating human resources projects and programs as needed, including recruitment and selection, classification and compensation, training and organizational development, and safety and wellness.
• Performs related work as assigned.     

 

Education and Experience:

A typical way to obtain the knowledge and skill is:

Human Resources Technician I: Equivalent to three years of general clerical support or office assistant experience.

Human Resources Technician II: In addition to the above, one year of experience in personnel support work. Completion of some college level coursework in public personnel administration is desirable.

San Mateo County Health Behavioral Health and Recovery Services (BHRS) Youth division has one vacancy for a Psychiatric Social Worker/Marriage & Family Therapist I/II - SPANISH SPEAKING REQUIRED to join their Child Welfare Mental Health (CWMH) team. Please view the online job brochure for more information: http://tinyurl.com/2s46b52m

Program Overview:

The Child Welfare Mental Health (CWMH) team serves children ages 6-17 years old and their families who have a voluntary or court-ordered open case with Children and Family Services (CFS). For all CFS referred youth, we administer the CANS, among other assessment tools. We interview the children, caregivers, and any relevant parties as part of this assessment process. Based on these assessments, we provide various therapeutic services (e.g., individual therapy, family therapy, dyadic therapy, psychiatric evaluations, etc.). We work in conjunction with pediatric nurses, doctors, and psychiatrists. When appropriate or upon CFS case closure, CWMH therapist transfers mental health services to other BHRS programs or to our network of community-based agencies/providers.

Position Description:

We are hiring a Bilingual Spanish-speaking clinician to provide assessments, brief crisis/stabilization, therapy, case management services, and treatment summaries to the court for children aged 6-17 years old. The ideal candidate will provide trauma-informed child abuse treatment and work closely with the foster care system.

Our clinicians carry an outpatient caseload and services are community-based. We can conduct therapy at our BHRS therapy offices, but mostly conduct therapy off-site (e.g., at the child’s school, homes, etc) based on what is convenient for the child/family. So, having a car to travel within San Mateo County is necessary to the work. It is important to note that for work-related travel, the candidate can choose to use county cars or if they decide to drive their vehicle, they can also get mileage reimbursement.

We serve residents of San Mateo County who are often of racial/ethnic minorities and low-income status. Our team consists of master’s level clinicians (licensed and unlicensed). Therapists have weekly individual supervision and a weekly clinical staff meeting where cases are discussed. There are ongoing training opportunities to learn skills in a wide variety of modalities (e.g., Motivational Interviewing, Trauma-Focused CBT, DBT, NMT, etc.). The work that this team does is critical for the health and well-being of many children and youth in San Mateo County. Although the work often comes with the challenges connected to trauma, it also provides a rich and rewarding experience.

Benefits & Perks

Exciting news! Candidates have the opportunity to receive a sign-on bonus of up to $15,000. The sign-on bonus will be in 3 phases and will be prorated for part-time positions. Restrictions Apply. Please see link for details. https://jobs.smcgov.org/hiring-incentives/

The County offers an excellent benefits package that is available to spouses, domestic partners, and other dependents. Visit https://www.smcgov.org/hr/employee-benefits to learn more about our employee benefits.

Why work for San Mateo County BHRS?

· Competitive pay

· Excellent health, dental, and vision coverage

· Focus on employee wellness

· Loan forgiveness program

· Training opportunities

· Tuition reimbursement

· Work laptop and cell phone

· Pension/retirement

· AFSCME union representation

· & much more!

How to Apply

To apply for this exciting career opportunity, the following materials must be electronically submitted online at https://jobs.smcgov.org:

· Employment Application Form

· Responses to the supplemental questions

For any recruitment related questions please contact Ramla Javed at rjaved@smcgov.org.

Are you a Human Resources professional with great communication skills who would like to work in a collaborative environment? The Human Resources Department is seeking qualified candidates for the position of Risk Management Program Manager.

The Risk Management Program Manager (Program Manager), reporting to the Deputy Director of Human Resources/ Risk Manager, will oversee the following three programs:

• Americans with Disabilities Act (ADA) Title I workplace accommodations program for employees and job candidates with disabilities.
• Leaves of Absence program for managing and monitoring the administration of claims for leave of absence.
• Workers' Compensation Program.

The Program Manager will direct the work of the staff in these units and support the team in the fulfillment of their duties in these program areas including their communication with employees, managers, insurance carriers, medical personnel, lawyers, and vendors. This position also receives a 5% management differential (already reflected in the salary) as the Program Manager assists the Deputy Director of Human Resources/ Risk Manager with a wide variety of work related to insurance for the County.

The ideal candidate to work in this fast-paced division must be a superior problem solver, listener, and communicator who is persuasive, calm, and tactful with others in stressful situations. The ideal candidate will also have the demonstrated ability to direct the work of others and manage a cohesive team of high-performing professionals.

In addition, the ideal candidate will have:

• Exceptional interpersonal skills, excellent verbal and written communication skills, and experience communicating with diverse personalities and clients.
• Well-developed organizational skills to establish reasonable courses of action and accomplish immediate and long-term goals.
• A strong ability to analyze and solve problems.
• A demonstrated ability to prepare clear, concise reports.
• A willingness to show initiative and promote and welcome innovative ideas and be a champion of change.
• An appreciation for alternate approaches to solutions.
• A keen ability to establish partnerships easily and effectively with others and establish trust quickly.

Examples Of Duties

Duties of the position include, but are not limited to, the following:

• Plan, direct, monitor, and evaluate the effectiveness of the ADA Title I, Leave of Absence, and Workers' Compensation functions and programs, including needs assessment, program design and planning, implementation, evaluation, and regulatory enforcement.
• Write and review policies, procedures, and methods relative to ADA Title I, Leave of Absence, and Workers' Compensation and formulate, recommend, and/or implement actions for program improvement.
• Meet with department managers and staff on human resource issues regarding ADA Title I, Leave of Absence, Workers' Compensation, and insurance related matters.
• Advise managers and employees on County procedures, benefits, and existing policies.
• Interpret and explain provisions of applicable laws, rules, policies, and agreements to County management, employees, employee organizations, and the public.
• Assist with interviewing, selecting, and hiring staff.
• Train, supervise, and evaluate program staff.
• Assist in the selection and management of vendors, consultants, and service providers; oversee compliance of consultants and vendors with contract provisions.
• Assist with selecting and managing insurance brokers, carriers, third-party administrators, and other necessary Risk Management service providers.
• Participate in the establishment of strategic short-term and long-range program plans.
• Prepare detailed and professional reports and other written communications, including policies and procedures, Board of Supervisor memos, executive summaries, and statistical data.
• Prepare and deliver trainings.
• Meet and/or negotiate with representatives of employee organizations, as appropriate.
• Collaborate with information systems staff to identify and evaluate assigned program's system/database needs and implement new systems or changes as necessary.
• Respond to inquiries and complaints that arise.
• Perform other related tasks as necessary.

Qualifications

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying.

• A typical way to qualify is three years of progressively responsible professional-level experience in the field of Human Resources within a public-sector environment, specifically regarding ADA in general and Title I specifically, Leave of Absence, Workers' Compensation, and insurance policies.
• Experience should also include at least one year performing supervisory duties.

Knowledge of:

• Principles and practices of public administration, and program management, including planning, implementation, and evaluation.
• Principles, theories, and practices of human resource management relative to the Americans with Disabilities Act, FMLA, Workers' Compensation, Long-Term Disability, etc.
• Public-sector insurance practices and policies.
• Personnel management principles and techniques, including interviewing, selection, training, supervision, evaluation, motivation, discipline, and staff development.
• Information systems applications relative to the administration of leave requests.
• County policies and procedures and pertinent State, Federal, and local laws relating to human resource management.
• Research and analysis methods and principles.
• Techniques for conducting effective public presentations.
• Industry trends relative to ADA Title I Accommodations, Leave of Absence, and Workers' Compensation and public-sector insurance.

Skill/Ability to:

• Plan, organize, direct, manage, and evaluate program effectiveness.
• Supervise, train, and evaluate employees; set workload priorities under pressure of deadlines.
• Prepare complex and detailed written reports, program policies, procedures, and contracts.
• Gather and analyze data and make effective recommendations to address moderate to complex human resources problems.
• Comprehend written material; interpret, apply, and explain County policies, and relevant State, Federal, and local policies, procedures, laws, and regulations.
• Comprehend insurance policies.
• Establish and maintain effective working relations with a diverse group of individuals contacted during work.
• Effectively utilize automated information systems.
• Communicate well to a diverse audience, both orally and in writing; write clear, concise, and professional reports, memos, and other correspondence.
• Analyze and calculate numerical data.
• Maintain a participatory management style while promoting differing viewpoints and persuasively working towards a consensus among individuals.
• Organize and prioritize work, manage deliverables within schedule, and communicate delays as necessary.
• Takes reasonable risks and proactively seek innovative solutions or changes within established guidelines.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the “Apply” button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the Supplemental Questionnaire must be submitted in addition to the standard County employment application form. A resume will not be accepted as a substitute for the required application materials. Online applications must be received by the Human Resources Department before midnight on the final filing date.

Tentative Recruitment Schedule

Application Deadline: June 12, 2024

Application Screening: June 17-18, 2024

Panel Interview: July 1-2, 2024

Central County Fire Department (CCFD) serves the Cities of Burlingame and Millbrae and the Town of Hillsborough. The Department serves a population of 66,045 from six fire stations across a service area of approximately 15 square miles. CCFD is supported by 91 FTEs and a FY2023-24 operating budget of $33.14 million. 

CCFD seeks a hands-on human resources professional with a solid foundation in public sector personnel management. This knowledgeable individual will have a well-rounded background and understanding of the various human resources disciplines, with particular strength in labor relations. As the sole service provider in Human Resources, they will enjoy multi-tasking and working on a variety of projects and priorities in a supportive and collaborative organization.

The HR Manager will oversee recruitment and selection, labor and employee relations, employee training and development, performance management, classification and compensation, benefits, leave management, and Workers’ Compensation administration.

Salary range $144,630 - $175,799; salary supplemented by highly competitive benefits. Placement within the range will be dependent on qualifications and experience. Closes 11:59 pm on Sunday, June 16, 2024. 

• To apply, visit https://www.tbcrecruiting.com/Recruitments/Details/1707
  • Please be ready to provide a cover letter, resume, and list of six references

The Fremont Police Department - Animal Services Division is recruiting for the position of Veterinarian.

First Review of Applications 
The first review of applications is May 27, 2024 at 5:00 PM (PT). Interested applicants are encouraged to apply immediately. A resume must be submitted with the completed online application. Applications submitted without a resume may not be considered. Only online applications will be accepted.

Job Responsibilities:

• Performs high volume, high quality spay/neuter surgeries of shelter animals and owned animals including dogs, cats, and rabbits
• Determines the need for diagnostic procedures and medical treatments
• Provides high quality shelter medicine by performing physical exams, treatments, and surgical procedures on shelter animals
• Monitors and evaluates the shelter population for behavioral conditions
• Administers injections to humanely euthanize animals in accordance with California State Law and Department guidelines and policies

Desirable Qualifications:

• Experience in the following areas:
  • High volume spay/neuter
  • High volume herd health
  • Shelter medicine
  • Emergency triage
  • Community cats spay/neuter

The Fremont Police Department - Animal Services Division is recruiting for the position of Veterinary Technician. 

First Review of Applications 
The first review of applications is June 5, 2024 at 5:00 PM (PT). Interested applicants are encouraged to apply immediately. A resume must be submitted with the completed online application. Applications submitted without a resume may not be considered. Only online applications will be accepted.
 

Job Responsibilities:
The Veterinary Technician will perform  basic physical examination of animals on intake; understand infectious disease; communicate effectively with colleagues and the public; perform functions required for pre- and post-surgical care including inducing anesthesia; maintain all necessary controlled substance drug logs and patient records.

Example of Job Duties

• Provide intake examinations and interviews.
• Assess, record and maintain health and temperament information on all animals.
• Conduct pre-adoption health evaluations for dogs, cats, and other species.
• Vaccinate animals, provide treatment, and administer medications as prescribed by a veterinarian.
• Assist veterinarians with high volume spay/neuter surgeries and other medical procedures.
• Administer injections including, but not limited to, anesthetics, pain medications, and vaccinations.
• Intubate animals, place intravenous catheters, perform venipuncture and administer fluids as needed.
• Monitor vital signs of sedated and anesthetized patients in pre-operative, operative, and post-operative phases.
• Ensure anesthetic machines, pulse oximeters, scales, and other equipment are functional and report equipment that is not working properly.
• Work with coworkers to clean and disinfect animal areas, equipment, instruments and facility while utilizing appropriate personal protective equipment.
• Maintain inventory of all pharmaceuticals, medical equipment, and supplies.
• Maintain accurate and thorough records of all surgeries, drugs administered, and other information according to all mandated federal, state, local, and professional standards, and procedures.
• Provide technical and functional lead supervision and training to animal services staff and volunteers.
• Conduct humane euthanasia of domestic animals and wildlife.
• Communicate with all clients in a non-judgmental, effective and professional manner.
• Communicate basic veterinary medical concepts to clients, including, but not limited to vaccine protocols and anesthetic risks.
• Explain information provided by the veterinarian about an animal’s condition to clients.
• Collaborate and foster good communication with colleagues.
• Support any field staff as assigned.

THE POSITION

Tri-City is currently hiring to fill one full-time vacancy for the position of Peer Support Specialist I/II (PSS) within the Adult Outpatient (AOP) Department. The PSS position provides peer to peer support services in the office and/or in the field including, but not limited to outreach, support, encouragement, guidance, advocacy, and referrals to external resources and services for clients and their families; builds rapport with clients and their families through sharing stories of lived experience and recovery.

This position is responsible for a variety of ongoing responsibilities including, but not limited to:

• Encourages and supports clients to fully engage in services; provides outreach and assists clients in addressing and overcoming barriers to treatment.

• Provides resources and referrals to address basic needs and other barriers to wellness and recovery including food, housing, clothing, transportation, and other financial resources.

• Assists clients with setting, implementing, and tracking wellness and recovery goals; develops individual Wellness and Recovery Action Plans (WRAP); models and shares effective coping strategies.

• Assists clients and families to understand behavioral health problems and steps to recovery.

• Provides support and guidance in navigating systems and obtaining additional support services; attends meetings and therapy sessions with clients (as needed); assists with completing applications and forms; and ensures client concerns are address and processes understood.