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Park Services Officer Aide (Part-Time/Unbenefited)

$24.74 - $31.57 an hour 

Filing Deadline: June 23, 2024 (11:59 p.m.)
Interviews: July 2, 2024
 

Do you enjoy working outdoors and providing excellent customer service? Join our team as a Parks Services Officer Aide! This part-time role offers an opportunity to work in beautiful outdoor settings, assist park visitors, and support the maintenance and operations of our parks.

 As a Park Services Officer Aide, you will:  

• Drive to different park locations and assist in the daily operations and maintenance of park facilities and grounds. 
• Report unsafe conditions, incidents of vandalism, and other related conditions. 
• Provide exceptional customer service to park visitors, answering questions, providing information, and first aid to ill or injured visitors.
• Tactfully and effectively enforce park rules, issue warnings and citations.
• Participate in various park programs and events.
• Perform routine tasks such as litter collection, restroom cleaning, weeding, watering and trail maintenance.
• Learn and apply new skills related to park operations and maintenance.

The Ideal Candidate

The ideal candidate loves working outdoors in various weather conditions, possesses strong customer service skills and a friendly, approachable demeanor, is flexible and willing to learn new tasks and skills, and can work independently and as part of a team. Basic knowledge of park operations and maintenance is a plus but not required.

Work Schedule: This is a 20-24 hours per week position. The regular work schedule is Thursday and Friday; weekend work may be occasionally required. This position is limited to up to 1000 hours per year. However, employment might end sooner, depending on the needs of the hiring department. Extra-help positions are paid hourly and are not guaranteed permanent status at the end of the extra-help assignment. 

Essential Responsibilities
Essential responsibilities and duties may include, but are not limited to, the following:

• Actively engage with the public to provide excellent customer service, anticipate customer needs and deliver services in a timely and respectful manner.
• Patrols parks or trails and other public recreational area.
• Provide information and direct visitors to appropriate park areas.
• Develop and participate in interpretive programs.
• Report unsafe conditions, incidents of vandalism, and other related conditions.
• Interpret and apply oral or written material/instructions.
• Prepare reports and maintain records of activities; may make recommendations on relevant subjects such as modifications to equipment or facilities to reduce vandalism or improve safety.
• Tactfully and effectively enforce rules and regulations governing facilities. Issue warnings and code citations, directs traffic, enforce park rules as necessary.
• Assist ill or injured park visitors until proper medical aid arrives.
• Operate a motor vehicle or motorized maintenance equipment.
• Conduct light maintenance activities (e.g., repairing, making and installing signs, fences, etc.).
• Perform watering, weeding, pesticide applications, pruning, trash control and perform minor repairs and custodial maintenance.
• Operate light motorized equipment including, but not limited to, pick-up trucks, dump trucks, power mowers, sprayers and tractors. 
• May occasionally operate heavier and more complex equipment.
• Ensure compliance with park rules, codes and ordinances.
• Work weekends, holidays, or other irregular hours.
• May direct the work of other employees on an intermittent or project basis.
• May direct the work of volunteer service organizations on an intermittent or project basis.
• Performs related duties and responsibilities as required.

Required Education, Experience and Training
Any combination of training and experience that would provide the required knowledge, skills, and ability is qualifying.  
 

• Candidates selected for this position must have a valid California driver's license or equivalent and be at least 18 years old on the hire date.  
• Knowledge, Skills & Abilities: 
  • Policies, procedures, and safety regulations related to the assigned park location; safety hazards and equipment related to park and open space environments; and driving and operating automobiles and light trucks. 
  • Strong communication skills (verbal and written). 
  • Customer service principles. 
  • Municipal codes, policies, and regulations about using public parks and trails. 
  • Essential techniques, tools, and equipment used in park maintenance and management. Principles and practices of first aid and safety. 
  • Methods and materials used in park interpretive programs. 
  • Principles and practices of park management and general law enforcement.

The Department

The City of Fremont's Human Services Department is recognized nationally and internationally for its innovation and effective programs. The Department works to sustain the City’s social service infrastructure, which promotes a healthy and safe environment for all residents. The Department also directly offers services to residents throughout their life course from infants to elders. Services offered to families are designed to help them become or remain self-sufficient.

The Position

The City of Fremont’s Human Services Department is currently looking for temporary employees to work evening shifts, from 4:00 p.m. – 9:00 p.m. From December 1st through April 30th, 2024, the City of Fremont will operate the Winter Relief Program to provide a safe and welcoming  environment  for  individuals and families experiencing homelessness. Participants will  have  access  to  shelter  rooms  in  local hotels and an opportunity to access additional services. Shelter monitors  will  work  under  the direction of a Human Service Specialist II.

This position will require up to 20 hours of work per week.

Examples of Duties

• This position is responsible for maintaining the health and safety of homeless individuals and families who are living on the streets or in their cars and need emergency shelter from cold weather and rain.
• Welcome all new program participants and work compassionately with those who may have difficulty engaging with service providers.
• Effectively resolve conflicts among participants and de‐escalate potentially violent situations.
• Maintain a friendly, safe, and supportive environment by ensuring participant adherence to program rules, especially related to behaviors that may be unsafe.
• Respond appropriately to emergencies. As necessary, notify public safety personnel. Pick up meals and personal supplies and facilitate distribution to program participants. Maintain a collaborative working relationship with hotel staff.
• Maintain accurate records including a daily sign‐in sheet.
• Daily use of email to submit detailed reports regarding participant attendance, supply needs, on-site incidents including any 911 utilization and/or emergency responder activity, and information about clients who may need additional medical or behavioral follow-up.
• Monitor and document room condition to ensure rooms are maintained in a clean and orderly fashion.
• Other duties as assigned.

The City of Menlo Park is currently accepting applications for Child Care Teacher I/II.   

These positions are part-time (20 hours a week) and provide a flexible work schedule. We are looking for candidates that enjoy teaching & working with preschool and school aged children. The working hours are Monday through Friday.