San Mateo Medical Center is seeking an experienced Surgery Scheduling Specialist for a Full-Time, Extra-help position for the Surgery Department. The Surgery Scheduling Specialist provides technical, complex and specialized administrative support to surgeons and patients scheduled for surgery, which includes interaction with operating room staff and patients; handles multiple competing priorities; interacts with diverse customer groups; handles multiple patient-related tasks such as tracking patient financials to ensure information is correctly entered; and moves patients from the clinic to the operating room, including all pre-operative processes necessary for the patients prior to surgery, pre-op process sheets and clinic schedules, data entry of items into the operative database, financial reconciliation, and post-op order sets, and may have some responsibilities for ordering supplies or equipment.
 
The ideal candidate for this position will possess excellent communications skills, including the ability to communicate complex medical terminology to a variety of people with varying levels of medical knowledge. In addition, they would possess skills in conflict resolution, and problem solving. The ideal candidate will have the ability to work with challenging patients, and patients who may have a language or communication barrier. This position will require attention to detail, and therefore the ideal candidate will possess strong organizational skills and the ability to multi-task.
 
NOTE: The ability to speak, read and write in fluent English and Spanish is preferred for this position.
 
 Duties for this position may include, but are not limited to, the following:

• Tracking patient financials to be sure they are correctly entered.
• Scheduling patients in the procedure clinic.  
• Updating the pre-op process sheet and clinic schedule in the computer.
• Entering data into the operative database.
• Interfacing between the Operating Room and Surgeon.
• Ability to schedule patients using the OR manager program.

NOTE: This Job Announcement was edited on May 16, 2023 regarding the definition of the extra help assignment. This is an extra-help, at-will assignment, paid on an hourly basis. Extra-help hours are dependent on the business needs of the department and therefore work hours may vary from week to week. Extra help employees shall not exceed 1,040 hours of work per fiscal year. Some extra help positions are eligible for benefits under the Affordable Care Act. Extra help employees are not guaranteed permanent status at the end of the assignment.

 

Qualifications

Knowledge of:

• Medical terminology as related to patient services support work.
• Policies and procedures related to patient services office support and hospital or clinic business office activities.
• Office administrative practices and procedures, including filing and the operation of standard office equipment.
• Basic business data processing principles and the use of word processing or computing equipment.
• Proper form for typed materials.
• Business arithmetic, including percentages and decimals.
• Correct English usage, including spelling, grammar and punctuation.
• Record keeping principles and procedures.

Skill/Ability to:

• Perform technical, specialized, complex or difficult patient services office support work.
• Organize, prioritize and coordinate work activities.
• Read, interpret and apply rules, policies and procedures.
• Organize, research and maintain patient and general office files.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Compose routine correspondence from brief instructions.
• Make arithmetic calculations with speed and accuracy.
• Use initiative and sound independent judgment within established guidelines.
• Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment.

Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

One year of journey level office support experience in a patient services setting. 

 

Application/Examination

If you are interested in being considered for this extra-help position, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter with responses to Supplemental Questions (maximum of 2 pages) 
• Resume

Please include the words "Surgery Scheduling Specialist - Spanish-Speaking Preferred - Extra-Help (Open)" in the subject line of email submission.  Please submit the required materials electronically via email to:
 

 Vicky Magana, Clinical Services Manager I - Nursing

vdunn@smcgov.org

 

Supplemental Questions:    

1. Describe the training, education, and experience that have prepared you for the position of Surgery Scheduling Specialist. Include your experience working with specialty clinics, surgeons and operating rooms. 

2. Describe your experience working with a diverse patient population and explaining medical/surgical procedures to people with varying degrees of familiarity with the medical field. Describe the challenges and the methods you used to be successful. Be specific.

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
 

Apply immediately. This recruitment is open on a continuous basis and selections may be made at any time within the process.

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. 

San Mateo Medical Center is seeking well-qualified candidates for the position of Occupational Therapist II.  
Currently, there is one full-time, limited-term vacancy and two Extra-Help, part-time, vacancies. These positions will plan and provide occupational therapy services for acutely ill or rehabilitative patients in an outpatient and/or inpatient setting.
Occupational Therapist II is the experienced journey level class in this series. Incumbents in this class perform the full range of general therapy treatments with a greater degree of independence and proficiency, additionally applying more specialized and advanced therapy treatments. Some individuals may also assist in providing technical advice and training to less experienced staff.
The ideal candidate has graduated from an accredited occupational therapy curriculum and is licensed as an Occupational Therapist by the California Board of Occupational Therapy and registered with the National Board for Certification in Occupational Therapy. They will also possess a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association. Additionally, the incumbent will have experience in working with adults, skilled nursing, and acute care.  Fluency in Spanish is preferred, but not required. Ability to work weekends and/or holiday coverage when necessary is strongly preferred.
About Us
SMMC inpatient and outpatient rehabilitation department has a talented team of 35 physical, occupational and speech therapists. We take pride in excelling within San Mateo County's public hospital and clinics, taking care of the most diverse patient populations. We treat a multitude of conditions, including neurologic and orthopedic injuries, as well as post-operative surgical conditions, where our outcomes exceed targets. Further, we foster educational and improvement opportunities, which provide best-practice care and evidence-based skills. Join our team! We are looking for a new team member who enjoys working with a large multidisciplinary team, has a growth mindset, advocates for resources, and shares in our team's celebrations and accomplishments. Our colleagues have shared that San Mateo County's commitment to work-life balance is one of the best in the industry. Come share your talents on our engaged and dynamic therapy team!  

Examples Of Duties

Duties may include, but are not limited to, the following:

• Under medical direction, plan and perform occupational therapy for a variety of patients.
• Collaborate with a multi-disciplinary team to provide comprehensive treatment to patients.
• Provide therapeutic activities to promote independence in daily living activities.
• Plan, organize and participate in occupational therapy activities.
• Design and fabricate splints.
• Instruct patients in the use of therapeutic tools and equipment.
• Provide ongoing assessment and documentation of the patient's response to treatment in accordance with hospital standards.
• Participate in discharge planning and refer parents to community services.
• Determine need for department and patient-related supplies and equipment.
• Maintain cleanliness and organization of treatment areas.
• May participate as clinical preceptor in a university affiliated occupational therapy student program.
• Perform related duties as assigned.

Qualifications

Licensure/Certification:

• Eligibility for or registration as an Occupational Therapist by the National Board for Certification in Occupational Therapy. Failure to obtain this licensure within twelve months of employment may result in termination.
• Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:

Occupational Therapist II: One year of supervised experience in occupational therapy.

Knowledge of:

• Principles and methods of occupational therapy, as applicable to all types of cases found in a general hospital providing acute care or in a rehabilitative center.
• Physical and psychological problems of physically disabled, aged, gero-psychiatric and chronically ill patients.
• Principles of splint design and fabrication.
• Use and care of therapeutic tools and equipment commonly used in occupational therapy.
• Professional ethics and the fundamental laws of practice for occupational therapy.

Skill/Ability to:

• Administer and document occupational therapy treatments.
• Assess patient needs, analyze situations accurately and implement an effective plan of action.
• Adapt equipment to patient needs.
• Integrate occupational therapy services with other medical and institutional programs.
• Develop new programs in response to patient/department need.
• Explain and teach occupational therapy activities to patients, health care professionals and other interested persons.
• Exercise tact and good judgment in dealing with patients, staff and the public.
• Prepare reports and keep records of case histories.
• Communicate effectively, both verbally and in writing.
• Act as a consultant/trainer for education and other staff.
• Provide suitable transportation between work sites.
• Lift or assist with lifting patients and equipment.

Application/Examination

If you are interested in being considered for these extra-help or limited term positions, the following materials must be electronically submitted in a Word or PDF format.

• Cover letter
• Resumé
• Supplemental Questions

Supplemental Questions

1) Eligibility for or registration as an Occupational Therapist by the National Board for Certification in Occupational Therapy. Failure to obtain this licensure within twelve months of employment may result in termination. Do you possess this qualification or will be able to obtain this licensure within twelve months of employment?

2) Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment. Do you possess this qualification or will be able to obtain this certification within six months of appointment? 

3)Would you like to be considered for the Extra-Help vacancy or the Limited-Term vacancy?

Please include the words "Occupational Therapist II - Extra Help / Limited- Term " in the subject line of the email submission. Please submit the required materials electronically via email to:

Heather Rudolph, Clinical Services Manager - Rehabilitation 

hrudolph@smcgov.org

Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Apply immediately. Resumés will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

 

San Mateo Medical Center and its clinics are currently seeking well-qualified candidates for Physical Therapist II to provide outpatient and/or inpatient services at San Mateo Medical Center - Main Campus in San Mateo, CA. Currently, there is a Limited-Term, Full-Time vacancy and an Extra-Help, part-time vacancy. 

These positions would provide outpatient and/or inpatient services physical therapy evaluations and treatments for a variety of orthopedic and neurologic conditions.

Physical Therapists manage patients with a wide range of diagnoses, chronic and acute, and are part of a dynamic treatment team. In addition, Physical Therapists identify patient challenges and develop goals and a care plan with reasonable outcomes for the individual's life/work settings. Daily opportunities are created in this assignment through the variety of illnesses/injuries seen in our patient population.

Physical Therapists work at SMMC as part of a County rehabilitation program, which provides evaluation, education and treatment. The therapeutic program at SMMC is oriented toward inpatients and outpatients with acute and chronic problems while providing therapy to inpatients with a need for long or short-term rehabilitation.

The ideal candidate will possess a minimum of one year of work experience providing care in an outpatient setting with an interest in covering inpatient when the census justifies. Ability to work weekends and/or holiday coverage when necessary is also strongly preferred. New or recent graduates with independent outpatient physical therapy work experience or internships are encouraged to apply. 

About Us

SMMC inpatient and outpatient rehabilitation department has a talented team of 35 physical, occupational and speech therapists. We take pride in excelling within San Mateo County's public hospital and clinics, taking care of the most diverse patient populations. We treat a multitude of conditions, including neurologic and orthopedic injuries, as well as post-operative surgical conditions, where our outcomes exceed targets. Further, we foster educational and improvement opportunities, which provide best-practice care and evidence-based skills. Join our team! We are looking for a new team member who enjoys working with a large multidisciplinary team, has a growth mindset, advocates for resources, and shares in our team's celebrations and accomplishments. Our colleagues have shared that San Mateo County's commitment to work-life balance is one of the best in the industry. Come share your talents on our engaged and dynamic therapy team! 

Examples Of Duties

Duties may include, but are not limited to, the following:

• Under medical direction, plan and perform physical therapy for a variety of patients.
• Collaborate with a multi-disciplinary team to provide comprehensive treatment to patients.
• Participate in discharge planning and refer patients to community services.
• Provide therapeutic activities to promote independence in daily living activities.
• Provide therapeutic exercises and instruct patients or caregivers in home exercise programs.
• Plan, organize and participate in physical therapy activities.
• Instruct patients in the use of therapeutic tools and equipment.
• Provide ongoing assessment and documentation of the patient's response to treatment in accordance with hospital and Medicare standards.
• Determine need for department and patient-related supplies and equipment.
• Maintain cleanliness and organization of treatment areas.
• Perform related duties as assigned.

Qualifications

Licensure/Certification:

• Eligibility for or registration as a Physical Therapist by the State Board of Medical Examiners. Failure to obtain this licensure within twelve months of employment may result in termination.
• Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment.

Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
Physical Therapist II: One year of supervised experience in physical therapy. 

Application/Examination

If you are interested in being considered for this extra-help or limited-term position, the following materials must be electronically submitted in a Word or PDF format:

• Resume
• Cover letter
• Supplemental Questions

Supplemental Questions

1) Eligibility for or registration as a Physical Therapist by the State Board of Medical Examiners is required. Failure to obtain this licensure within twelve months of employment may result in termination. Do you possess this qualification or will be able to obtain this licensure within twelve months of employment?

2) Possession of a Certificate of completion for a course in Basic Life Support as approved by the American Red Cross or American Heart Association; or must be obtained within six months of appointment. Do you possess this qualification or will be able to obtain this certification within six months of appointment? 

3) Would you like to be considered for the Extra-Help vacancy or the Limited-Term vacancy?
Please include the words "Physical Therapist II - Extra Help / Limited Term" in the subject line of email submission.  Please submit the required materials electronically via email to:

Heather Rudolph, Clinical Services Manager - Rehabilitation 

hrudolph@smcgov.org

Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview.
Apply immediately. Application materials will be accepted until position is filled. This posting is open on a continuous basis and selection may be made at any time within the process.

 PART TIME RECREATION SPECIALIST I/II

This position will primarily be assigned to front desk reception and facility assistance for the Recreation Center.

Applicants must be able to work up to 20 hours a week including evenings and weekends.

There are multiple vacancies open for this position.

 

DEFINITION 

Under general supervision, coordinates a segment or segments of recreation programs; provides lead direction, work coordination, and training to lower level staff; may be provided more complex functions related to recreation programs; and performs related duties as required.

 

DISTINGUISHING CHARACTERISTICS

Recreation Specialist is distinguished from the Recreation Leader series in that Recreation Specialists provide lead direction to lower-level staff and may be assigned more complex functions related to recreation programs.

 

SUPERVISION EXERCISED AND RECEIVED

Receives general supervision from supervisory or management staff in the Recreation Department. 

 

DUTIES AND RESPONSIBILITIES

The duties listed below are illustrative only and are not meant to be a full and exhaustive listing of all of the duties and responsibilities of the position.

• Plans, promotes, develops, and oversees a portion of assigned recreation program(s); participates in planning and leading activities; promotes assigned program(s) through a variety of mediums; may schedule, train, and guidance to part-time staff;
• Provides a variety of administrative support to assigned program(s); maintains inventory of equipment, supplies, and related items; maintains accurate records related to participation, attendance, behavior, progress, and related statistics;
• Participates in marketing Recreation Department programs and activities; use social media to promote programs and activities; creates and/or distributes promotional material; coordinates marketing materials for distribution; posts information about programs, activities, and events to the City website;
• Provides support for and participates in a variety of City events, such as staff luncheons, senior luncheons, Brown Bag program, Youth in Government program, Youth Advisory Committee events, and other City functions; may be assigned responsibility for transportation of participants, equipment, and/or delivery of goods; may be assigned to decorate, setup, or run portions of events;
• Serves as a liaison for special events; receives and manages special event applications from the public; provides information to Director for staff reports to City Council; coordinates necessary interdepartmental tasks as needed for events;  distributes applications and tasks to required individuals; acts as point person for the City;
• Provides effective customer service both in-person and on the phone; interacts with community members; conducts registrations; attends tabling events; may assist with front-office coverage;
• Attends meetings, workshops, and other related duties as required; and
• Performs related duties as assigned.

 

JOB-RELATED QUALIFICATIONS

Knowledge of: Principals, techniques, and practices involved in the delivery of recreation services; recreation program development, organization, and planning; techniques in promoting recreation programs; safety standards and practices; basic principles of lead direction; common recreation activities and sports; department rules and regulations; first aid and CPR.

 

Ability to: Work with Microsoft Office programs; exercise independent judgment in performing job responsibilities; direct volunteer and paid staff using positive communication skills; organize and/or direct groups and individuals participating in pre-school age, youth, adult, and/or senior recreation programs and special events; think and act quickly in emergencies; work to maintain and help create an action-oriented atmosphere with both the public and staff; understand and carry out written and oral directions. establish and maintain cooperative relationships with subordinates, peers, and supervisors; practice basic recreation skills in a variety of areas.

 

EDUCATION AND TRAINING GUIDELINES

Any combination of experience and training that would likely provide the required knowledge and abilities. A typical way would be:

 

Education: Equivalent to graduation from an accredited college or university with an Associate’s degree in recreation, gerontology, therapeutics, or a related field.   

 

Experience: Two (2) years of full-time equivalent experience in the recreation, transportation, education, or a related field. 

 

Licenses: Must possess and maintain a valid Class “C” California Driver’s License with a satisfactory driving record.  Possession of and ability to maintain a valid first aid certificate. Possession of and ability to maintain a valid CPR certificate. 

 

SPECIAL REQUIREMENTS

Vision adequate to read and supervise program participants; ability to bend, stoop, or crouch, and have enough physical stamina to lift and carry up to 30 pounds; mobility to move tables and chairs for room setup and to assist in the mobility of a variety of clients. Speak clearly and understandably.