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Per Diem Dispatchers will provide public safety dispatching at Levi's Stadium and/or Santa Clara Police/Fire Communications.

 

As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants. 

 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW.  IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS.  ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

 

 

Typical Duties

 

Duties may include, but are not limited, to the following:

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment, and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

Minimum Education Requirements: 

Graduation from high school or possession of a GED

 

Minimum Experience Requirements: 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

 

License/Certifications: 

Possession of a current P.O.S.T. Basic Dispatch certificate is required.

 

Other Requirements:  

• Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours.
• Must be able to perform all the essential functions of the job assignment.  All candidates will be required to pass a City background investigation, which will include fingerprinting and/or psychological testing.

 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

 

Skill In: 

• Reading and interpreting maps; and maintaining accurate records

 

Ability to: 

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

 

 

Additional Information: 

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a 1) Possession of a current P.O.S.T. Basic Dispatch certificate. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov. Applications will be reviewed on a bi-weekly basis for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

 

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov. 

 

SUPERVISION RECEIVED:

Works under the general supervision of a Senior Public Safety Dispatcher or Watch Commander and the overall direction of the Communications Operations Manager.

 

The City of Campbell is now accepting applications through Governmentjobs.com.

To apply for this position, please view the job announcement here: https://www.governmentjobs.com/careers/campbellca/jobs/4074672-0/city-of-campbell-volunteer-program

To visit our new careers page and view any current and new positions, please visit: https://www.governmentjobs.com/careers/campbellca

Are you interested in volunteering with the City of Campbell? 
Help Yourself! Help Your Community! 

The City of Campbell considers volunteers our greatest natural resource. The mission of the Volunteer Services Program is to enhance city programs and services by matching the varied talents of concerned individuals and groups of all ages, interests, and skills with a wide variety of interesting and challenging municipal projects.

Experience the satisfaction of community service. Volunteering doesn't necessarily demand special training or education. The only requirement is a degree of care, concern, and commitment.

The City of Sunnyvale is recruiting for a Plan Checker II, to review construction plans for code compliance. This position works closely with the public to issue permits/plans that protect life and property. The ideal candidate will possess technical expertise in the building codes, have strong organizational and administrative skills, and be solutions driven with strong customer service skills.

The Building Safety team works as one solution-driven, cohesive team, and encourages leadership from the ground up. Are you the next Plan Checker to join the team?

For the Plan Checker II position, the City of Sunnyvale offers:

• Comprehensive medical, dental, and vision benefits
• Classic CalPERS members have 4% of the employee contributions paid by the City, leaving 3% for the employee to contribute
• Retiree medical benefits available

The City of Sunnyvale provides an excellent benefits package.  A complete application packet will consist of a City of Sunnyvale employment application and responses to the required supplemental questions. Applications will be accepted on a continuous basis and the next review date is 8:00am on Monday, October 17, 2022. The recruitment may close at any time without notice so interested applicants are encouraged to apply early. For complete information regarding this opportunity, please visit: Sunnyvale.ca.gov.

Salary: $50.07 - $63.90 Hourly

The Community:

The City of Lincoln is a rapidly growing community with a population of 46,000+. It is located northeast of Sacramento, just minutes from I-80 and the Sierra Nevada foothills. The small-town atmosphere features affordable housing, nearby lakes, three local golf courses, and nearby hunting.

THE POSITION:
The purpose of this program is to augment full-time staffing in the City of Lincoln Firefighting program, but mostly the intent is to provide opportunity to develop the skills and abilities necessary for a candidate to gain employment in the fire services industry. The non-sworn Reserve Firefighter will gain the valuable work experience needed to obtain the California State Firefighter I certification. The City of Lincoln will benefit from producing well trained reservists who assist the department with the gained skills, knowledge and abilities. The Reserve Firefighter will receive on-going training.