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San Mateo County Libraries is seeking candidates for the position of Librarian I/II - Access Services - Bilingual Language Skills Preferred!

San Mateo County Libraries is an award-winning public library system in the Bay Area. We are committed to fostering deep connections in our communities through our eclectic programming, diverse collection, and welcoming customer service. We are looking for enthusiastic, flexible librarians who are committed to innovation, service, and teamwork. We respect and value equity, inclusion, and diversity. Bilingual skills are always a plus.

The eligible list generated by this recruitment may be used to fill current and future vacancies throughout San Mateo County Libraries. There are currently multiple vacancies to be filled. Because of the diversity of the communities we serve, bilingual language skills (Mandarin, Cantonese, or Spanish) are strongly preferred.

The ideal candidate will have the ability to:

• Provide informed advocacy for the development and maintenance of a world-class collection that reflects and anticipates community needs in traditional, emerging, and yet to be determined formats.
• Offer a strong intellectual freedom perspective and a commitment to building collections and displays that reflect all points of view in a community.
• Contribute expertise, experience, and subject matter knowledge in public library access, acquisitions, and collection development innovations.
• Plan, schedule, coordinate, promote, and carry out creative and fresh outreach and programming, including school visits, special events, classes/workshops, story times, public speaking, etc.
• Use data to visualize, plan, analyze and deliver, assess, provide training on, and improve innovative library services that support our system priorities and have with measurable results.
• Possess enthusiasm for and commitment to researching and improving processes and procedures.
• Implement projects and analyze them critically to assess their effectiveness.
• Inspire kids and families from every background, strengthening our communities as a whole.
• Model exemplary and engaging customer care in all interactions--including in person, at programs, at outreach events, and helping with library card or circulation issues.
• Manage multiple projects simultaneously in a deadline-driven environment and contribute to system-wide projects, task forces and committees.
• Establish and strengthen cooperative working relationships with our SMCL community.
• Skillfully use and troubleshoot emerging technology as a tool to enhance effectiveness, innovation, and efficiency.
• Collaborate and team up with others to share strengths across the organization.
• Possess a growth mindset and be courageous in trying new strategies, taking risks, and continuously learning.
• Assist in the recruitment, training, coaching, and management of volunteers.
• Communicate effectively and inclusively, with cultural sensitivity and be approachable in verbal, written, and non-verbal communications.
• Help navigate difficult situations with compassion, patience, and good humor.

The ideal candidate will also have the following knowledge, skills, and abilities:

• Understand library purposes, organization, techniques, and procedures.
• Establish principles of accessibility and freedom of information for community libraries.
• General knowledge of trends of various formats and languages (digital/nondigital) that resonate with our community.
• Establish and maintain cooperative relations with staff, the public and community groups.
• Conducting individual user needs assessments and basic data analysis.

SALARY:

Librarian I: $37.28 - $46.62 Hourly

Librarian II: $40.67 - $50.81 Hourly

SAN MATEO COUNTY LIBRARIES

San Mateo County Libraries is a Joint Powers Authority comprised of the cities of Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, Pacifica, Portola Valley, San Carlos, Woodside, and the unincorporated areas of San Mateo County including North Fair Oaks.

San Mateo County Libraries are an invaluable community resource, an amazing family, a springboard for opportunities, and our staff are what makes it so special. We're champions of learning, sharing, and exploration -- of open minds, new ideas, and bright futures. It's our mission and our passion to strengthen our community by creating an inclusive sense of place and an environment for learning. We seek enthusiastic team players, creative risk takers, and flexible individuals who proactively search for new opportunities to make public library services relevant to all members of the community.

For more information about San Mateo County Libraries, please visit www.smcl.org.

Qualifications

Education: Master of Library Science or recognized equivalent degree, from an American Library Association accredited college or university is required.

Experience: Any combination of experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify for a Librarian II is two years librarian experience.

Application/Examination

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Monday, July 1, 2024, 11:59 PM PST

Application Screening: Week of July 1-5, 2024

Panel Interviews: July 18 and/or 19, 2024

San Mateo County Libraries is seeking candidates for the position of Librarian I/II - Youth and Family Outreach and Partnership - Bilingual Language Skills Preferred!

San Mateo County Libraries is an award-winning public library in the Bay Area. We are committed to fostering deep connections in our communities through our eclectic programming, diverse collection, and welcoming customer service. We are looking for an enthusiastic, flexible librarian who is committed to community engagement, innovation, service, and teamwork. We respect and value equity, inclusion, and diversity.

This position is in the Youth & Family Services Division supporting early learning programs, family engagement, and outreach in the community. The role is based out of the Library Administration Office and spends more than 50% of the time out in the community, covering locations including Pescadero, Brisbane, East Palo Alto, and Millbrae. Spanish skills are strongly preferred.

The eligible list generated by this recruitment may be used to fill current and future vacancies throughout San Mateo County Libraries. Because of the diversity of the communities we serve, bilingual language skills (Mandarin, Cantonese, or Spanish) are strongly preferred.

The ideal candidate will have the ability to:

• Effectively work with a diverse group of stakeholders to improve learning outcomes for families and children throughout the County--to include educators, nonprofits, administrators, family coalitions, parent groups, and more.
• Provide significant support to our Inspiring Summers program including working with families, interns, and school partners.
• Apply expertise and experience in early literacy best practices and innovations, science of reading approaches, and authentic, culturally relevant family engagement methods to benefit our communities.
• Support our preschool partnership initiatives across San Mateo County including outreach, supply management, cultivating partnerships, and collaborating with other library staff.
• Advance San Mateo County Libraries other evidence based high priority initiatives for youth and families in historically underserved communities.
• Plan, schedule, coordinate, promote, and carry out creative and fresh outreach and programming, including school visits, special events, classes/workshops, story times, public speaking, etc.
• Use data to visualize, plan and deliver, assess, provide training on, and improve innovative library services that support our system priorities and have measurable results.
• Inspire kids and families from all backgrounds, strengthening our communities as a whole.
• Model exemplary and engaging customer care in all interactions--including in person, at programs, and at outreach events.
• Manage multiple projects simultaneously in a deadline-driven environment and contribute to system-wide projects, task forces and committees.
• Establish and strengthen cooperative working relationships with community members, various community services providers, and library staff.
• Skillfully use and troubleshoot emerging technology as a tool to enhance effectiveness, innovation, and efficiency.
• Collaborate and team up with others to share strengths across the organization.
• Have some understanding of theories of infant, child, and adolescent, and adult learning, literacy and brain development, and their implications for public library service.
• Possess a growth mindset and be courageous in trying new strategies, taking risks, and continuously learning.
• Communicate effectively and inclusively, with cultural sensitivity and be approachable in verbal, written, and non-verbal communications.
• Help navigate difficult situations with compassion, patience, and good humor.

SALARY:

Librarian I: $37.28 - $46.62 Hourly

Librarian II: $40.67 - $50.81 Hourly

SAN MATEO COUNTY LIBRARIES

San Mateo County Libraries is a Joint Powers Authority comprised of the cities of Atherton, Belmont, Brisbane, East Palo Alto, Foster City, Half Moon Bay, Millbrae, Pacifica, Portola Valley, San Carlos, Woodside, and the unincorporated areas of San Mateo County including North Fair Oaks.

San Mateo County Libraries are an invaluable community resource, an amazing family, a springboard for opportunities, and our staff are what makes it so special. We're champions of learning, sharing, and exploration -- of open minds, new ideas, and bright futures. It's our mission and our passion to strengthen our community by creating an inclusive sense of place and an environment for learning. We seek enthusiastic team players, creative risk takers, and flexible individuals who proactively search for new opportunities to make public library services relevant to all members of the community.

For more information about San Mateo County Libraries, please visit www.smcl.org.

Qualifications

Education: Master of Library Science or recognized equivalent degree, from an American Library Association accredited college or university is required.

Experience: Any combination of experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify for a Librarian II is two years librarian experience.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Monday, July 1, 2024, 11:59 PM PST

Application Screening: Week of July 1-5, 2024

Panel Interviews: July 16 and/or 17, 2024

The City of Berkeley invites you to apply for the position of Traffic Maintenance Worker I in the Public Works Department! In this role you will have the opportunity receive on-the-job training in traffic maintenance. You'll learn to paint and install traffic control markings on pavement as well as design, fabricate, install, repair and maintain traffic warning signs, parking signs and other signs.

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills and abilities for this position is: 
Equivalent to graduation from twelfth grade and six months of work experience as a laborer in construction or maintenance work.

OTHER REQUIREMENTS:

• Must possess a valid California driver's license and have a satisfactory driving record.
• Must possess sufficient strength and stamina to lift and carry objects weighing up to 60 pounds and to perform sustained physical labor.
• Must be willing to work out of doors in all weather conditions and to work with exposure to heavy traffic.
• Must be willing to work overtime and off-hours shifts in emergency situations. 
• Possession of a Level I IMSA Sign and Pavement Markings Certificate within 6 months of hire. 

Highlights of the position:

• Join a dynamic Library Services Department that delivers extraordinary service
• Opportunities to engage with the community and affect positive changes
• Work in a collaborative and professional environment

The Thousand Oaks Library is in search of a Library Assistant who will be a key player in the Technical Services of the Access Services Division. This role offers a unique opportunity to perform a diverse range of library-related clerical duties, from ordering and invoicing to cataloging and processing. We're looking for a candidate who can work independently, apply their technical knowledge, and contribute to the library's best practices in the para-professionals realm. If you're a collaborative and enthusiastic individual, this could be the perfect role for you.

Primary Responsibilities:

• Instruct, coordinate, and schedule Library Pages or volunteers on library procedures; assist with scheduling and overseeing activities. 
• Participates in overseeing the day-to-day operations and services of Technical Services from acquisitions, receiving, and invoicing to cataloging and processing. 
  • Acquisitions: place orders with vendors, ensure orders are received physically and in Sierra, the Library Services Platform; resolve damaged items issues; manage canceled titles; find alternate vendors to fulfill the order. Liaise between vendors and staff to meet the needs of the library. 
  • Perform bookkeeping tasks to ensure invoices accurately reflect goods received; post weekly to update the Fund Report in the integrated library system. 
  • Perform copy cataloging of physical materials, including books, DVDs, or Spoken Word, following existing procedures based on industry-established cataloging standards to update bibliographic records. 
• Ability to interpret general library policies and procedures and apply knowledge using sound judgment 
  • Establish, maintain, and update accurate records and files  
• Technical knowledge 
  • Learn and effectively utilize various computer applications, including but not limited to MS Office365, and Sierra, the Library Services Platform
• Ability to lift, drag, and push/pull files, paper, books, and documents weighing in excess of 25 pounds

TO VIEW JOB ANNOUNCEMENT, CLICK JOB PDF OR JOB ANNOUNCEMENT URL BELOW.

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees.

Prior to the impact of COVID, the San José Mineta International Airport ( SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.flysanjose.com .

The City of San José - San José Mineta International Airport is currently recruiting for Senior Airport Operations Specialist for the Airport Operations Division. This position performs work under the immediate supervision of an Airport Operations Supervisor and the Manager-on-Duty to support the variety of airport operations duties related to compliance, enforcement and customer service essential to the 24-hour operation of a medium-hub international airport. These activities support the four sections of Airport Operations (Airside, Terminal Management / Customer Service, Landside, and Security). This position will rotate responsibilities between the various sections referenced above to gain a comprehensive knowledge base and insight of the functionality of the Airport.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system. To apply, applicants must complete an application via the City of San Jose's website at www.sanjoseca.gov/citycareers .

Salary Range for Senior Airport Operations Specialist I is: $78,536.64 - $95,506.32

Salary Range for Senior Airport Operations Specialist II is: $80,895.36 - $98,542.08

Salary Range for Senior Airport Operations Specialist III is: $89,150.88 - $108,588.48

Typical duties and responsibilities include the following:

Airside Operations:

• Respond to emergencies, distressed or disabled aircraft, hazardous materials spills, wildlife or other airfield accidents or incidents

• May perform airfield inspections and other operations duties in support of airside.

• Coordinates cleanup efforts, prepares detailed informational and operational reports related to safety/security incidents, injuries and accidents.

• Use vehicle to patrol the airfield to inspect and observe aircraft, tenants, perimeter fences, gates to ensure compliance with applicable regulations and act to correct deficiencies.

Terminal Management / Customer Service:

• Coordinate common use resources (gates, remote parking, ticket counters, bag belts) to maintain safe, efficient day to day operations.

• Assist in documenting and resolving disruptions to operations such as bag jams, passenger queue control and irregular airline operations.

• Regular inspections of the terminal facility to ensure a clean, reputable terminal facility is available to the traveling public.

• Conducting customer service surveys to drive improvements for the overall passenger experience.

Landside Services:

• Uses data entry and personal interaction to process permits, reports, and work orders to ensure regulatory compliance and exceptional customer service.

• Observes, records, and enforces activities conducted on the Landside (terminal curbs, roadways, traffic control, public & employee parking facilities, and Ground Transportation areas).

• Responds to emergencies, vehicle accidents, or other Landside incidents to maintain a safe and efficient operation. Includes on-site inspection of the area, and performing or coordinating activities as required.

Security Compliance:

• Perform surveillance, inspection and investigations for enforcement of the Airport Security Program, investigates security breaches and violations.

• Use of a vehicle to patrol the airport to inspect tenants, perimeter fences, employees, and contractors to ensure compliance with applicable regulations and take action to correct deficiencies.

• Enforces proper procedures for Airport's Access Control System to prevent unauthorized and/or unescorted access to the Air Operations Area (AOA)

Airport Operations Center:

• Monitors the Airport's CCTV, Access Control, Fire Monitoring System, Building Management and Baggage Handling Systems. Coordinates appropriate responses.

• Monitors and utilizes all Airport and public safety radio frequencies.

• Performs passenger paging and other customer service functions throughout the facilities.

• Coordinates internal Airport/Tenant communications via radio, telephone etc.

In addition, the Senior Airport Operations Specialist will be required to multi-task and utilize various computer programs within each section of Airport Operations including Access Control System, Resource and Gate Management systems, Internet Protocol Television (IPTV). The Senior Airport Operations Specialists will also be expected to manage multiple phone lines and radio channels to coordinate airport activities within the AOC and perform a variety of general clerical duties such as: filing, preparation of records, forms, and other pertinent documents.

Other duties the Senior Airport Operations Specialist may be assigned include but are not limited to; compiles data, prepares reports, completes necessary and required forms and oversees recordkeeping to provide top-notch customer service to business stakeholders and the traveling public. Successful candidates must demonstrate excellent communication skills and the ability to handle confidential and sensitive information. As well as poses the ability to enforce and correct deficiencies regarding compliance with rules and regulations under the following agencies: California Public Utilities Commission (CPUC), Federal Aviation Administration (FAA), Transportation Security Administration (TSA), City of San Jose, and the San José Mineta International Airport.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

HIGHLIGHTS 

1. Continual Learning: Excellent opportunity to leverage your talent and development skills and knowledge in a municipal work environment 

2. Diverse Set of Responsibilities: From conducting research to participating in program development, your work will be diverse, challenging, and rewarding. 

3. Impactful Work: Your contributions will directly support the well-being and engagement of our employees and ensure extraordinary service for the community we serve. 

DESCRIPTION 

The City of Thousand Oaks is in search of the next member of our growing HR team!  We have an exciting opportunity for an experienced and strategic Associate HR Analyst – Talent Development Specialist to support the Human Resources Department's talent development initiatives!  This position will develop and conduct professional development training curriculum, and programs to improve individual skills and organizational performance. 

RESPONSIBILITIES  

• Contribute to the design, development, implementation, evaluation and continuity of talent development programs and initiatives 

• Assess the best learning methods for a diverse range of learning needs, including in-person/virtual instructor-led trainings (ILTs) and e-learning videos 

• Collaborate with key stakeholders to evaluate and understand training needs, recommend, and develop solutions 

• Create engaging training materials, curriculum, workshops and presentations; deploy a combination of purchased and custom content (develop scripts, film and edit content)  

• Facilitate trainings and discussion sessions 

• Increase organization utilization and integration of the employee Learning Management System (Cornerstone) 

• Participate in the development and strategy for leadership transitions and work with departments to identify and develop employees for future leadership positions 

• Stay abreast of industry trends and best practices to ensure training initiatives are effective and engaging  

• Evaluate the impact of learning initiatives; gather feedback and make improvements; create reports and analytics 

• Perform system administrator tasks, including assigning and tracking trainings, updating data, and supporting users  

SAN MATEO PUBLIC LIBRARY

EMPLOYMENT OPPORTUNITY

Immediate Opening for

Per Diem Librarian I

THE POSITION: The San Mateo Public Library has an opening for 2 per diem Librarian I positions with regular schedules (schedules listed below). This recruitment will also be used to fill on call per diem Librarian openings. On call per diem librarians in this role do not have a regular schedule but pick up shifts on an as-needed basis to fill coverage gaps on the Library’s service desks at the Main Library (adult and children’s desks) and branches.

The library is looking for someone who embodies the City of San Mateo’s shared values of respect, creativity, inclusivity, transparency, and integrity to perform a wide variety of library work.

Responsibilities include serving at the Library’s information desks at the Main Library and branches; researching and responding to difficult or technical reference questions; advising and assisting Library patrons; demonstrating the use of on-line library catalogs, databases and other user aids; performing bibliographic searches using online and/or print resources; and performing other tasks as assigned such as assisting with programming and collection management.

SALARY:             $36.90 per hour (Step 1). This position is considered part time and offers limited benefits after working a specified number of hours.

HOURS:              Below are the schedules for the Per Diem Librarian I position. These schedules may be changed in the future to meet the operational needs of the Library. A Sunday shift (1:00-5:00 pm) is required each two-month period.

SCHEDULE #1

Monday: 4:00 - 8:00 PM, Main Library

Tuesday: 11:00 - 2:00 PM, Main Library

Friday: 12:00 - 4:00 PM, Main Library

Saturday: 10:00 - 2:00 PM, Main Library

SCHEDULE #2

Tuesday: 2:00 - 6:00 PM, Main Library

Wednesday: 10:00 - 12:00 PM, Main Library

Thursday:  11:00 - 2:00 PM, Main Library

Saturday:  1:00 - 5:00 PM, Main Library

QUALIFICATIONS: Possession of a Master of Library Science degree from an American Library Association accredited college or university is required; previous public library experience desirable but not required.  Successful Live Scan fingerprint background check. 

KNOWLEDGE OF: Modern professional principles and practices of library science; modern procedures, methods, techniques, and sources used in a library work; standard library technology, library automation, computers, software and library procedures; excellent customer service techniques and practices; resources and practices applicable to area of assignment. 

ABILITY TO: Operate computerized cataloging and bibliographic databases; assist library patrons in response to reference and related library questions; implement and enforce Library and City policies and procedures; work well with the public; establish and maintain cooperative relations with those contacted in the course of work; communicate clearly and concisely, both orally and in writing; work shifts as assigned.

ADA Special Requirement:  Essential duties require the following physical abilities and work environment: ability to work in a standard library environment; ability to sit, stand, walk, kneel, crouch, squat, stoop, reach, twist, lift 40 pounds and push/pull 200 pounds.

CLOSE DATE:  FRIDAY, JUNE 28TH, 2024, 5:00 p.m. or upon receipt of the first 50 applications, whichever occurs first.

HOW TO APPLY: Submit an online application and resumé at www.calopps.org.

For more information, contact: Rita Morin, Supervising Librarian at  rmorin@cityofsanmateo.org

San Mateo Public Main Library

55 West Third Avenue

San Mateo, CA  94402

An Equal Opportunity Employer: www.smplibrary.org

Applications are being accepted for the part-time, hourly position of Librarian I/II with the City of South San Francisco.  

APPLICATION DEADLINE:  OPEN UNTIL FILLED. IF INTERESTED, PLEASE APPLY IMMEDIATELY, AS RECRUITMENT MAY CLOSE AT ANY TIME.

LIBRARIAN I HOURLY RATE: $37.21 - $45.22 per hour 
LIBRARIAN II HOURLY RATE: $40.93 - $49.76 per hour 

WORK HOURS:  The Library is open seven days per week, some evenings until 8:00 p.m. Hours vary and may include evening and weekend shifts.

The City of South San Francisco is a General Law city with a population of 66,185 residents that grows to 110,000 during business hours. South San Francisco is strategically located on the west shore of the San Francisco Bay, in northern San Mateo County, 10 miles south of San Francisco. This City is also located along the Bay Area's main transportation routes, including 101, 280, Caltrain, BART, San Francisco Bay Ferry, and the San Francisco International Airport.
 

The City of South San Francisco is a full-service city with 12 City Departments including Police; Fire; Parks and Recreation; Public Works; Economic and Community Development; City Attorney; Library; Finance; Information Technology; Human Resources; City Clerk; and Office of the City Manager.  The City has a Council-City Manager form of government with more than 460 full-time regular employees.
 

The City of South San Francisco proudly remains The Industrial City, a reflection of its steel mill and ship building past.  In recent years, the City has been redefined to reflect the innovative, entrepreneurial and industrious spirit, which has made South San Francisco the Biotech Capital of the World.
 

South San Francisco’s biotechnology cluster is the largest in the world, with roughly 45,000 life science workers, 200 biotech companies, and over 12 million square feet of office/R&D facilities – with an additional 9 million square feet of new R&D facilities in the development pipeline. 
 

South San Francisco enjoys a high quality of life with an extensive public parks system, active library and learning programming and a dynamic, engaged community making South San Francisco a great place to live, learn, work and play. 
 

The Librarian I/II position available is an hourly, non-benefited, assignment which operates out of the Library|Parks & Recreation Center and may also include shifts at the Grand Avenue Branch Library.

The Human Services Department (HSD) delivers and supports services by forging long-term community partnerships; engaging with and building the capacity of the community to do its own problem- solving; and leveraging financial and volunteer resources. 

The Aging and Family Services Division (AFS) of HSD specifically supports older residents and their caregivers to live active, healthy lives in the Tri-City community. With input from local, older adults (age 55 years+) as our guide, the AFS team provides a continuum of supportive services, from health promotion activities to home-based end of life care. AFS has a Senior InfoLine that is answered in 4 languages (Farsi, English, Spanish and Chinese) that is often an entry point.

DefinitionUnder administrative direction from the Human Services Director, plans, organizes and directs a Division of the Human Services Department which provides specialized family services; and serves as a member of the department's management team.

Class Characteristics
This professional management classification in the Human Services Department may be assigned as Youth and Family Services Administrator, Aging and Family Services Administrator or Family Resource Center Administrator. Incumbent follows general guidelines or professional and administrative standards in accomplishing assignments; it is characterized by the responsibility to develop and implement mental and physical health and other social services that support self-sufficiency, strengthen families, help children achieve their optimal development, and help older adults remain independent and engaged in the community for as long as possible. Supervision for the Family Resource Center Administrator is jointly provided by the Human Services Director and leadership team of the Family Resource Center. Review of work is occasional or on a problem basis with incumbents presenting alternative courses for policy decisions. Routine and unusual problems are handled within the context of general plans, broad policies, budgetary limitations and professional standards. Successful performance is measured by total results. This classification is distinguished from Human Services Director by the latter's responsibility to plan, organize and direct the work of the Human Services Department, and from Clinical Supervisor by the latter's responsibility to supervise counseling or social work staff, to monitor the implementation of professional standards, and to provide training and direction to professional staff and interns. Assigned duties and responsibilities of this position are performed primarily in an office environment, requiring the ability to read and understand complex written documents including laws, rules, and regulations; to use computers and computer software, and telephones; and to develop effective working relationships with individuals from a variety of ethnic and socio-economic backgrounds.

 

Essential Functions

All Assignments:

• Leads the work of a Division charged with the responsibility to develop and implement programs to support families and individuals of all ages.
• Assesses program needs and existing/projected capabilities and develops resources to meet their needs.
• Establishes policies, priorities and standards of practice for service team programs, including training, project monitoring, evaluation and cost effectiveness.
• Develops procedures for collaborative/service integration projects.
• Conducts/participates in multi-agency case consultations and staff orientation and training.
• Supervises multi disciplinary staff such as Clinical Supervisor, Counselor, and Administrative Assistant.
• Provides technical assistance to increase capacity of the community to problem solve, and assists in organizing services to meet the community's needs.
• Develops and integrates new programs into agency administrative structure and service delivery system.
• Interprets policies and procedures for staff.
• Ensures compliance with laws, regulations and professional standards.
• Prepares or directs the preparation of a variety of narrative and statistical reports.
• Evaluates and recommends staffing levels.
• Plans, organizes, assigns, reviews, and evaluates the work of assigned staff.
• Prepares and submits funding proposals.
• Writes grants, planning documents and program effectiveness reports, and ensures that the grant requirements are understood and met by appropriate staff.
• Prepares and justifies budget requests, and ensures Division operates within budget.
• Analyzes and interprets proposed and enacted legislation and regulations.
• Recommends and implements new/revised policies, programs and procedures.
• Represents the program/department to the community, other agencies and service providers, the City Council and other appropriate legislative bodies.
• Develops and implements a service marketing program.
• Participates in service team program planning and policy formulations.
• Assists in establishment of goals and evaluating Division services.
• Provides staff support for relevant Advisory Boards, Commissions, or Committees.
• Works in close collaboration with other management staff to ensure that clinical issues are performed within a team orientation.
• Works collaboratively with non-profit organizations in the Community including County and State level regional bodies and taskforces.

Aging & Family Services Assignment:

• Plans, organizes, and manages social work and counseling services.
• Designs and directs implementation of programs such as Pathways to Positive Aging to meet program and community needs.
• Serves as an advocate on behalf of families of all kinds such as families with dependent older adults and grandparents raising grandchildren.
• Establishes and maintains a continuum of programs and services for older adults:
o Services for Well Elderly including: Oversees operations at the Multi-Service Senior Center(s); develops and implements operational policies and procedures; identifies program needs and develops and oversees implementation of a variety of programs and services targeted to the needs of older adults; reviews existing programs for immediacy and applicability, directing revision as appropriate; coordinates programs with other agencies; provides effective problem assessment and client complaint response.
o Services for Frail Elderly including: Develops and implements operational policies and procedures for service coordination among the Friendly Visitor, Companion for Life, Senior Peer Counseling, Para transit, and other City programs; monitors and evaluates program performance; reviews existing programs for immediacy and applicability, directing revision as appropriate; coordinates programs with other agencies; provides effective problem assessment and client complaint response.

Marginal Functions

• Other duties as assigned.