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This recruitment is open on a continuous basis and selections may be made at any time within the process. It is recommended to apply immediately. The review of applications received will occur at the end of each month.  

**To receive consideration for the screening process, candidates must meet the below minimum qualifications:

• Graduation from high school or possession of a GED; 

AND

 

• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or

OR

• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; 

OR

• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

The City
The City of Santa Clara is a "full service" city – one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.

The Department
The men and women of the Santa Clara Police Department take tremendous pride in providing the community with outstanding service through the "Santa Clara Way" of service.  In partnership with the citizens, the team provides law enforcement services with professional and dedicated staff. The team will always identify and resolve problems utilizing all available resources and perform services professionally and with a high level of integrity. To learn more visit our website.   

The Position 
As a Public Safety Dispatcher II, this non-sworn classification dispatches public safety, fire, and emergency medical services out into the community. The successful incumbent will be responsible for receiving incoming calls for police, fire, or medical assistance and dispatch necessary units. This classification is distinguished from the Public Safety Dispatcher I by a broader range of responsibility due to a higher level of experience and training.  

Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. 

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESDIES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. 

 

DISTINGUISHING CHARACTERISTICS

This is the journey-level classification in the non-sworn flexibility staffed Public Safety Dispatcher I/II series. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the class of Public Safety Dispatcher I in that the latter is the entry level class where incumbents are trained on full range of dispatch functions under immediate supervision. This class is distinguished from the Senior Public Safety Dispatcher in that the latter has full responsibility for supervising a shift of Public Safety Dispatchers I/II.

 

 

Typical Duties

 

Each position in this classification may not include all the duties listed below, nor do the examples cover all the duties that may be performed.

• Operates base radio console equipment, transmitting and receiving routine and emergency messages
• Receives emergency and routine requests for services from the public via 9-1-1, alternate emergency lines, and business lines
• Dispatches appropriate emergency vehicles, equipment and personnel in response to those requests, in accordance with established policies and procedures
• Coordinates emergency operations between various departmental personnel and equipment
• Operates data terminals for information pertaining to daily public safety operations, and general emergency services
• Maintains written logs, files, and computer information in the prescribed manner
• Updates computer files and performs other clerical functions and tasks as directed
• Performs other related duties as assigned

 

 

Minimum Qualifications

 

EDUCATION AND EXPERIENCE

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTIONS

• Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience.

DESIRABLE QUALIFICATIONS

• Classroom education involving fire science or law enforcement related studies.

LICENSES/CERTIFICATES

• Possession of a valid California POST Public Safety Dispatcher Basic Certificate and a valid Medical Priorities Dispatching System (MPDS) Certificate are required prior to the completion of the probationary period.

OTHER REQUIREMENTS

Must be able to perform all the essential functions of the job assignment. All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing.

PERMANENT CITY EMPLOYEES PREFERENCE POINTS
Current permanent employee candidates who receive a passing score on the examination will have an additional five (5) points added to his/her final score. 

Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. 
 

 

Knowledge, Skills, and Abilities

 

Knowledge of:

• General public safety radio and telephone communications systems
• Police and fire emergency procedures
• Primary roads, streets, highways, major buildings, and public facilities within the City's boundaries

Skill in:

• Reading and interpreting maps; and maintaining accurate records

Ability to:

• Read, write, spell, and speak in clear, concise English
• Learn correct telephone answering techniques, policies and procedures
• Operate computer-aided dispatch (CAD) system with sufficient speed and accuracy to document field activity and create calls for service within response criteria guidelines
• Analyze situations quickly and accurately, while taking effective action to assure public safety provider and citizen safety
• Follow verbal and written instructions
• Communicate clearly and distinctly using radio and telephone equipment
• Maintain composure and work accurately in emergency situations
• Work in a team-based environment and achieve common goals
• Establish and maintain tactful, courteous, and effective working relationships with those contacted during the course of work, including the general public
• Work in a confined area, wearing a headset which restricts physical movement about the work area
• Accurately enter information into the CAD system while simultaneously receiving information by phone or radio
• Retrieve data from CAD terminal or other keyboard device, maintain appropriate documentation of previous events, details, and conversations
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record
• Handle multiple priorities and organize workload
• Extract information or data from other computer systems
• View multiple video display terminals for extended periods of time in low variable light conditions
• Distinguish and interpret the meaning of colors on video display terminals
• Distinguish and comprehend simultaneous communications from several sources
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time
• Perform with a high standard of customer service, professional conduct, and civic responsibility
• Use emergency medical questioning techniques and provide medical instructions via telephone when required
• Type at a net rate of 35 wpm on a computer keyboard

Additional Information: 
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a complete City Application and meet the below minimum qualifications:

• Graduation from high school or possession of a GED; and
• The equivalent of two (2) years of paid employment experience in public safety dispatching within the past five (5) years of which at least one (1) year included solo status; or
• Five (5) years of current paid employment with a public safety agency or private emergency medical services agency, with high level Computer Aided Dispatch (CAD), radio and/or telephone operation; or
• Successful completion of probationary period as a Public Safety Dispatcher I with the City of Santa Clara.

ACCEPTABLE SUBSTITUTION: Possession of a valid California POST Public Safety Dispatcher Basic certificate, which may be substituted for six (6) months of the solo status experience. Please upload a copy of your certificate. 

Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov.  This position is continuous: Applications will be reviewed at the end of each month for consideration to the position.  If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

Please click on the Job PDF to view the announcement.

The City of Campbell is now accepting applications through Governmentjobs.com!

To apply for this position, please view the job announcement here: https://www.governmentjobs.com/careers/campbellca/jobs/4116206/police-officer-lateral

To visit our new careers page and view any current and new positions, please visit: https://www.governmentjobs.com/careers/campbellca

LOOKING FOR EXPERIENCED POLICE OFFICER LATERALS!

**This recruitment is for Lateral Police Officer transfers only. Candidates seeking consideration for the entry-level Trainee Police Officer will need to apply to the Police Officer Trainee recruitment.** 

To avoid delays in processing your application, please read the information contained in this job posting in its entirety prior to submitting an application.

Salary: Up to $175,889.35* 
*The max salary reflects potential Advance POST Certificate (7.5%), Crisis Intervention Training (2%), Holiday in-lieu for City Observed Holidays (5.4%), and Specialty Assignments (5%).

Campbell Police Department invites applications for the Police Officer - Lateral position. Continue your career in law enforcement by joining the Campbell Police Department and make a difference in the Campbell community. We are looking for women and men from all backgrounds who would like to make an impact in the communities they service.  We offer competitive salary and benefits. Be the one to make a difference in a community that supports our core values of Service, Justice, and Fundamental Fairness. We offer endless opportunities and the chance to make a positive impact in your community.  We recognize that excellent customer service, community partnerships and responsiveness to our communities’ needs are the foundation of superior police service.

Join our team today and learn more: https://betheonecpd.com

The Police Officer - Lateral position is a sworn position in the Police Department. Enforces Federal, State and Municipal laws and ordinances; performs patrol duties in cars, on motorcycles or bicycles, and on foot as required; enforces State and local traffic laws to regulate traffic, and investigates accidents; answers calls for service and the protection of life and property; makes arrests as required and testifies in court; performs crime prevention duties and community relations activities; interfaces with all City departments to insure the utmost service to the citizens of Campbell; prepares reports; services and maintains departmental equipment; may relieve or assist Records or Communications personnel.

Typical Duties: 

• Enforces Federal, State and Municipal laws and ordinances;
• Performs patrol duties in cars, on motorcycles or bicycles, and on foot as required;
• Enforces State and local traffic laws to regulate traffic, and investigates accidents;
• Answers calls for service and the protection of life and property;
• Makes arrests as required and testifies in court;
• Performs crime prevention duties and community relations activities;
• Interfaces with all City departments to insure the utmost service to the citizens of Campbell;
• Prepares reports;
• Services and maintains departmental equipment; and
• May relieve or assist Records or Communications personnel.

Ability to: 

• Learn laws of arrest and pertinent local, State and Federal laws and reasonably interpret the technical concepts of law;
• Use and care for firearms;
• Remember names, faces, numbers, incidents, and places, and judge situations and persons accurately;
• Work on own initiative without exacting supervision;
• Operate special equipment such as motorcycles and bicycles;
• Communicate utilizing standard police radio broadcasting procedures;
• Follow oral and written instructions;
• Prepare complete and accurate reports;
• Establish and maintain effective public relations, and
• Work cooperatively with others.

MINIMUM REQUIREMENTS

Education/Experience: 

• Completion of 60 semester units or 90 quarter units from an accredited college or university. (college units must be completed at time of application)
• Completion of a POST approved basic academy. 

Possession of: 

• Valid California Driver's License
• POST Academy Graduation Certificate
• First Aid Card & CPR Certificate 

Additional Requirements:

• Must be a U.S. citizen or a permanent resident alien who is eligible for, and who has applied for, citizenship at least one year prior to application for employment. Application for citizenship shall not have been denied.
• Pre-employment: ability to pass drug and alcohol test; candidates must not have been convicted by any state or by the federal government of a crime, the punishment for which could have been imprisonment in a federal penitentiary or a state prison.
• Physical capacity to meet standards established by the City of Campbell
• Weight in proportion to height.
• 20/20 corrected vision in both eyes.  20/30 uncorrected vision (both eyes) for those wearing glasses or hard contact lenses.  Uncorrected vision requirements may be waived for persons wearing soft contact lenses upon verification of vision stability.
• If military veteran, discharges other than honorable will be evaluated on an individual basis.
• Satisfactory results on appropriate written, medical, background and psychiatric examinations.

Probationary Period: Upon date of hire and 18 months following the date of swearing in as a Police Officer

BACKGROUND INVESTIGATION AND POLYGRAPH TEST
An intensive background investigation will be conducted on each final candidate in accordance with the Peace Officer Standards and Training Commission Peace Officer Background Investigations Guidelines. Candidates will also be required to successfully pass a polygraph test administered by a licensed polygrapher, a psychological exam given by a City-selected psychologist and a medical exam by a City physician (to include a stress test EKG and general physical examination). The results of the psychological exam are valid for one year. Suitability for employment will also be based on the following POST job dimensions: problem-solving ability, learning ability, observation skills, willingness to confront problems, interest in people, interpersonal sensitivity, desire for self-improvement, dependability, integrity, credibility as a witness in a court of law, communication skills, judgment under pressure and physical ability.

The City of Campbell is now accepting applications through Governmentjobs.com!

To apply for this position, please view the job announcement here: https://www.governmentjobs.com/careers/campbellca/jobs/4116158/public-safety-dispatcher

To visit our new careers page and view any current and new positions, please visit: https://www.governmentjobs.com/careers/campbellca

-------------------

The City of Campbell's Police Department is seeking qualified candidates for Public Safety Dispatcher!

Under general supervision, to receive and transmit routine and emergency telephone, radio and computer messages; to keep a variety of police records; and to do related work as required.

Typical Duties may include, but are not limited to the following:

• Answers all telephone calls promptly and courteously;
• Makes rapid and accurate determination of the nature of each call and the degree, severity, and location of any emergency;
• Refers non-emergency callers to the appropriate agency or other resource;
• Questions emergency callers to elicit complete and accurate information necessary for emergency response and enters information in the computer-aided dispatch system;
• Gather information using multiple audio and visual resources;
• Selects emergency response units in exact accordance with established user agency policies and procedures;
• Promptly and properly alerts response units in exact accordance with user agency policies and procedures;
• Maintains current status on all field units;
• Closely monitors any situation presenting a potential danger to the life or safety of field personnel and takes immediate action to dispatch assistance as required;
• Maintains radio contact with field units and enforces proper channel control, discipline, and courtesy;
• Maintains records and logs reflecting the outcome and details of emergency incidents;
• Participates in training and evaluation activities to establish and maintain a high level of proficiency;
• Accesses automated law enforcement systems, inputs data and information, and makes accurate entries into automated record files in accordance with applicable laws, statutes and Department of Justice requirements; and 
• Builds and maintains positive working relationships with coworkers, other City employees, and the public using principles of good customer service.

Knowledge of:

• Standard communications principles and methods for public service dispatch activities;
• Standard office procedures and methods, including filing and the operation of common office equipment;
• Correct English usage, spelling, punctuation and grammar.

Ability to:

• Communicate clearly and concisely with persons under extreme emotional stress;
• Operate a computer aided-dispatch system;
• Establish and maintain effective working relationships with those contacted in their course of work including the general public;
• Type into a computer terminal at a net rate of 40 words per minute;
• Quickly learn the policies, procedures and performance standards pertaining to the work; hear accurately and distinctly;
• Speak clearly and precisely; write legibly; work in a team-based environment and achieve common goals;
• Work in a confined area, wearing a headset which restricts physical movement about the work area;
• Work in a highly structured environment where all communications are recorded or documented and reviewed as public record;
• View multiple video display terminals for extended periods of time in low variable light conditions;
• Distinguish and interpret the meaning of colors on video display terminals;
• Distinguish and comprehend simultaneous communications from several sources;
• Work continuously or uninterrupted as required, standing or sitting for extended periods of time;
• Perform a high standard of customer service, professional conduct and civic responsibility.

Hours of Work: Public Safety Dispatchers typically work 12 hours shifts, with 4 work days one week and 3 work days the following week.  Shifts available area a day and night shift, or variation, that can rotate every six months.  Dispatchers may have to work weekends, holidays and overtime. 

Special Conditions: Incumbents must have the ability to work, as assigned, on schedules that may include Saturdays, Sundays, holidays, and non-traditional work hours; and a willingness to work overtime as required.

Other Requirements: Must be able to perform all the essential functions of the job assignment.  All candidates will be required to pass a City background investigation, which will include fingerprinting and may include polygraph and/or psychological testing.

MINIMUM QUALIFICATIONS
Education & Experience:

• Graduation from an accredited high school (GED may be substituted for a high school diploma); plus
• One year of successful full-time responsible experience performing work where the essential functions of the job involved public contact, computer usage or heavy telephone traffic.

REQUIRED DOCUMENTS FOR APPLICATION:
Applicants must submit proof of successful completion of the following: 

• Typing Certificate certifying a minimum of 40 wpm dated within one year of the application date; AND
• Criticall Dispatcher test with a passing score dated within one year of the application date; OR
• P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above.  

Online typing certificates will be accepted.  If you do not have a typing certificate and would like to take the test in person, please schedule an appointment at a vocational school or a staffing agency. Express Employment in San Jose offers typing certification tests. To schedule, please call (408) 378-2700.

The P.O.S.T Entry-level Dispatcher Test and the Criticall Dispatcher will be held at the South Bay Regional Public Safety Training at Coyote Valley. Applicants are responsible for calling each location to check dates and make an appointment.  Please make arrangements to sign up for one of these tests in advance.

LATERAL APPLICANTS:
Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.

Join our team of dedicated public safety individuals who all believe in 

serving our community with compassion and civility!

 

Police Officers play a dynamic role in law enforcement, combining crime prevention and public service. This position involves engaging in diverse assignments such as traffic enforcement, community-oriented policing, and specialized roles like Investigative Services, SWAT, and K-9 Officer positions. Entry-level applicants will undergo training at a POST-approved academy and transition into a field training program upon graduation, ensuring a comprehensive and impactful start to their law enforcement career.

 

The Police Officer position may be filled by a lateral transfer from a Police agency with patrol or investigative experience. Lateral applicants will enter into the field training program immediately upon appointment.

 

About the Los Altos Police Department:

The Los Altos Police Department is a progressive organization consisting of 32 sworn officers and 15 non- sworn personnel dedicated to providing a high level of service to the community. The department is committed to the concept of community-oriented policing and continually strives for excellence, taking pride in themselves, the community they serve and their dedication to making a positive contribution to the field of law enforcement.

Learn more about our Los Altos Police Department

 

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Patrols the City in a radio car and on foot
2. Answers calls for protection of life and private property and the enforcement of City, County, and State laws
3. Participates in criminal investigations
4. Interviews victims, complainants and witnesses
5. Conducts physical arrests of criminal suspects

EXPERIENCE AND EDUCATION:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

EXPERIENCE:

• Patrol and/or investigative experience with a law enforcement agency is required 
  • Patrol and/or investigative experience with a California law enforcement agency is highly desirable
• Must be at least 21 years of age
• Must be a U.S. citizen or permanent resident alien who is eligible and has applied for citizenship
• Must be able to successfully complete a 1.5 mile run in 14 minutes or fewer
• Knowledge of law enforcement terminology and Police Officer procedures is desirable

EDUCATION:

• Possession of a high school diploma or G.E.D. equivalent is required
• An Associate Degree or completion of sixty (60) semester units of college level courses is highly desirable 

LICENSES & CERTIFICATIONS:

• Must possess a valid California driver’s license with a satisfactory driving record
• Must possess a POST Basic Certificate
  • This certificate is awarded to currently full-time peace officers of a POST-participating agency who have satisfactorily completed the prerequisite Basic Course requirement and the employing agency’s probationary period

RECRUITMENT PROCESS:
The recruitment will remain open until the position is filled. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a Live Scan background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.  

IDEAL CANDIDATE

Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills, ability to multi-task, and a can-do attitude; communicates effectively and proactively, both verbally and in writing; enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Requires work, which may be strenuous and hazardous; includes working rotating shifts, as well as weekends and holidays.

EQUAL OPPORTUNITY EMPLOYER

The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

City of Los Altos
Invites you to apply for the position of:

Communications Officer

$107,060.49 - $130,132.69 Annually

EXCITING OPPORTUNITY! The Police Communications Center is a fast-paced environment serving first responders and the community during emergency and non-emergency events. Communications Officers interact daily with the public and law enforcement personnel through phone calls, 9-1-1 events, in person and over the police radio system. We are looking for highly skilled professionals who can multi-task and react calmly during emergency situations, while making quick decisions and determining the nature and severity of service calls. If you are looking to make a difference in the City of Los Altos while working in the Communications Center, this position is for you!

ABOUT THE POSITION

Under general supervision, the Communications Officer, as a member of the Police Department, transmits and receives information over the police and public works radio system; dispatches routine and emergency calls for service; types, records, and files information; handles emergency and non-emergency telephone calls utilizing complex technical aids, such as computer aided dispatch systems (CAD), and performs related work as assigned.

Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Receives emergency and non-emergency telephone calls from the public for police, fire, or other emergency services; determines the nature of the call and the resources necessary to respond.
• Monitors police radio communications; maintains contact with police units to track officer status and respond to need for additional resources; monitors various radio channels to keep abreast of county-wide police activities affecting the City and assist other county agencies with mutual aid.
• Prioritizes requests for police and other public safety services; determines availability and location of patrol units; transmits information and dispatches police personnel and equipment in response to calls; routes calls for fire and emergency medical assistance to the Santa Clara County Fire Department.
• Assists police personnel in the field by quickly and accurately researching and relaying criminal history information and other requested data.
• Receives and coordinates requests for emergency Public Works assistance outside of the City’s normal business hours (pertaining to full municipal services in Los Altos, and sewer maintenance requests in Los Altos Hills and the surrounding unincorporated areas).

Click here to view the full job description and duties.

IDEAL CANDIDATE

Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills; ability to multi-task in stressful situations. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small-town atmosphere with an engaged public, including merchants, property owners and residents.

MINIMUM QUALIFICATIONS

KNOWLEDGE OF: Standard office methods, procedures, software and equipment; Geography of the local area; General public safety communications practices; Principles of customer service.

SKILL AND ABILITY TO: Multi-task and prioritize; Efficiently use radio and other communications equipment; Communicate effectively, both orally and in writing; Analyze situations quickly and accurately; Maintain composure and work effectively under pressure; Understand and follow oral and written direction; Demonstrate initiative and exercise good judgment in the performance of duties; Establish, maintain, and promote positive working relationships with employees, other agencies, and the public.

EXPERIENCE, EDUCATION, & CERTIFICATES:

Any combination of the listed experience and education requirements may lead to a qualifying application. A typical way to obtain the knowledge and abilities would be:

Experience:

• A minimum of one year of public safety radio dispatching and/or basic clerical experience is required

Education:

• Possession of a High School Diploma or G.E.D. equivalent is required.
• Proof of successful completion of either the Criticall Dispatcher test with a passing score or the P.O.S.T. Entry-level Dispatcher Test with a T-score of 50 or above. (Lateral applicants that are currently employed as a Public Safety Dispatcher (non-probationary) do not need to submit proof of test scores, however a California POST Dispatcher Academy Certificate is required.)
• Completion of college-level coursework is highly desirable

Certificates:

• Possession of a typing certificate with a minimum of 50 wpm dated within one year of the application date must be included as an attachment.
• Possession of Basic P.O.S.T. Dispatch Certificate is highly desirable and may be substituted for work experience.

This position will require the ability to work rotating shifts on an on-going basis, including irregular hours on short notice. This position will also be assigned a uniform to wear during work hours.

EQUAL OPPORTUNITY EMPLOYER

The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

• Upon successful completion of the Public Safety Officer Academy Attendee/Graduate requirements, incumbents promote to Public Safety Officer I ($117,913 - $136,499).
• Upon successful completion of all phases of training, members of the Public Safety Officer I classification promote to Public Safety Officer II ($124,775 - $155,457 annually).
• This position has an excellent benefit package, including 2.7% at 57 retirement plan.

Under immediate supervision of a Public Safety Lieutenant or Captain, either currently attends the California POST Basic Academy and is learning to perform a wide range of public safety work involving the protection of life and property including law enforcement, crime prevention, fire suppression, rescue, and basic life support activities; or has graduated from the California POST Basic Academy within the last 12 months; and performs related work as required.

DISTINGUISHING CHARACTERISTICS 

The position of Public Safety Officer Academy Attendee/Graduate is the training level classification for general police and fire work for those incumbents not affiliated with an agency and currently enrolled in a police academy. Incumbents are not sworn personnel and are generally in this classification until successful completion of the police academy. Assignment to this classification is temporary. If incumbents do not successfully complete a police academy, they will be terminated.  Incumbents hired after the graduation from the California POST Basic Academy are not sworn personnel and are generally in this classification until they are promoted to Public Safety Officer I.

Public Safety Officer Academy Attendee/Graduate is distinguished from the higher-level Public Safety Officer I in that the latter is a sworn position where incumbents continue training for both police and fire duties. Incumbents must successfully complete the police academy prior to being promoted to the classification of Public Safety Officer I.

POSITION SUMMARY:
Under general supervision, the Police Officer performs a variety of law enforcement, crime prevention, and public service duties; controls traffic flow, enforces State and local traffic regulations; and performs additional related tasks as assigned. This position will serve the public in traffic enforcement, patrol operations, and community-oriented policing assignments. Specialty assignments include Investigative Services, Auto Theft, School Resource Officer, Motorcycle Officer, SWAT, Hostage Negotiations, Tactical Response, and K-9 Officer positions. 

The Police Officer position may be filled by an entry-level applicant. Entry Level applicants will be sent to a POST-approved academy upon appointment and enter into the field training program immediately upon graduation from a POST-approved academy.  

 MINIMUM QUALIFICATIONS:

• KNOWLEDGE OF:
  The City of Los Altos geographical area, demographic make-up, government structure, and current challenges faced by the community. The candidate should have an understanding of the local community’s expectations with regard to public safety services and current challenges facing the city. The candidate should understand modern police methods and procedures, as well as community oriented policing and problem solving, and have an overall understanding of current events and issues surrounding the law enforcement profession as a whole.
   
• SKILL & ABILITY TO:
  Observe and accurately remember names, faces, numbers, incidents and places; learn and interpret laws, regulations, policies and procedures; carry out oral and written directions; analyze situations and make quick decisions requiring sound judgment; communicate situations; operate a variety of specialized police department equipment including computerized telecommunications and dispatch equipment; become proficient in self-defense techniques and in the care and use of firearms; maintain level of knowledge and physical condition required for satisfactory job performance; establish and maintain accurate records; prepare concise, comprehensive reports; communicate effectively; act with resourcefulness, courtesy and initiative; exercise independent judgment; and establish and maintain effective working relationships with employees and the general public.
   
• EXPERIENCE & EDUCATION:
  • Must be at least 21 years of age 
  • Must be a U.S. citizen or permanent resident alien who is eligible and has applied for citizenship 
  • Possession of a high school diploma or G.E.D. equivalent is required 
  • An Associate Degree or completion of sixty (60) semester units of college level courses is highly desirable 
  • Must possess a valid California driver’s license with a satisfactory driving record 
  • Must provide verification of the following test results (Verification must be provided on agency letterhead where test was administered, must include test results, and tests must have been completed within 1 year of application date):  
    • Must have completed the California POST Entry-Level Law Enforcement Test Battery (PELLETB)
      • Must have successfully completed the California POST physical agility test (known as the Work Sample Test Battery (WSTB)
    • Must be able to successfully complete a 1.5 mile run in 14 minutes or fewer
       

THE IDEAL CANDIDATE POSSESSES THE FOLLOWING CHARACTERISTICS:
Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills, ability to multi-task, and a can-do attitude; communicates effectively and proactively, both verbally and in writing; enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents. 

PHYSICAL REQUIREMENTS / GENERAL WORKING CONDITIONS:
Requires work, which may be strenuous and hazardous; includes working rotating shifts, as well as weekends and holidays.
 
COMPENSATION & BENEFITS:
The salary range for this position ranges from $109,308.45 up to $132,865.10 annually. Placement within the range will be DOE. This is a full-time, non-exempt position represented by the Los Altos Peace Officer’s Association.

The benefits package offered by the City includes: 

• Retirement: 
  • CalPERS retirement plan for Classic I members is 3% @ 50 with employee paying a contribution of 9%
  • CalPERS retirement plan for Classic II members is 3% @ 55 with employee paying a contribution of 9%
  • For new CalPERS members, retirement benefits are pursuant to the California Public Employee’s Retirement Reform Act of 2013 (PEPRA), employees hired on or after January 1, 2013 will have a retirement formula of 2.7% @ 57 with employee paying a contribution of 13%
• Health Plans: Choice of HMO or PPO plans through CalPERS Health with most family plans covered at 100%.
• Dental/Vision: City also offers a dental and vision reimbursement plan.
• City-paid life insurance of $50,000; additional life insurance purchase option
• Quality of Life Wellness Benefit $1,300 Annually
• Flexible Spending Plan: Dependent care and health care reimbursement plan available 
• Deferred Compensation: Voluntary participation in either Nationwide or ICMA-RC 
• Holidays: 13 annual holidays, plus 2 float days OR holiday compensation
• Vacation: Starting at 10 days annually 
• Sick Leave: Allowance of 12 days annually
• Employment Assistance Program
    

APPLICATION PROCEDURE:
A complete City application, Cover Letter, and Resume must be received. The recruitment will remain open until filled.
 
SELECTION PROCESS:
The applicants most closely matching the City's desired qualifications and organizational needs will be invited to participate in the oral board interview process. Following the initial oral board interview, a following departmental interview may be scheduled. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a polygraph examination, pre-employment physical and mental health evaluation. 

EQUAL OPPORTUNITY EMPLOYER:
The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER:
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Calling all recent Police Academy graduates! Join our team as an officer and contribute to the City of Los Altos Police Department's commitment to excellence.  Apply now to be a part of our dynamic and dedicated department. 

 

Police Officers play a dynamic role in law enforcement, combining crime prevention and public service. This position involves engaging in diverse assignments such as traffic enforcement, community-oriented policing, and specialized roles like Investigative Services, SWAT, and K-9 Officer positions. Entry-level applicants will undergo training at a POST-approved academy and transition into a field training program upon graduation, ensuring a comprehensive and impactful start to their law enforcement career.

 

Academy Graduate applicants will enter into the field training program immediately upon appointment.

 

About the Los Altos Police Department:

The Los Altos Police Department is a progressive organization consisting of 32 sworn officers and 15 non- sworn personnel dedicated to providing a high level of service to the community. The department is committed to the concept of community-oriented policing and continually strives for excellence, taking pride in themselves, the community they serve and their dedication to making a positive contribution to the field of law enforcement.

 

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

1. Patrols the City in a radio car and on foot
2. Answers calls for protection of life and private property and the enforcement of City, County, and State laws
3. Participates in criminal investigations
4. Interviews victims, complainants and witnesses
5. Conducts physical arrests of criminal suspects

EXPERIENCE AND EDUCATION:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

EXPERIENCE:

• Must be at least 21 years of age
• Must be a U.S. citizen or permanent resident alien who is eligible and has applied for citizenship
• Must be able to successfully complete a 1.5 mile run in 14 minutes or fewer

EDUCATION:

• Possession of a high school diploma or G.E.D. equivalent is required
• An Associate Degree or completion of sixty (60) semester units of college level courses is highly desirable 

LICENSES & CERTIFICATIONS:

• Must possess a valid California driver’s license with a satisfactory driving record
• Must possess certificate of completion or diploma from a POST-approved Police Academy
• Must provide verification of the following test results: (Verification must be provided on agency letterhead where test was administered, must include test results, and tests must have been completed within 1 year of application date):
  1. Must have successfully completed the California POST Entry-Level Law Enforcement Test Battery (PELLETB) with a T-score of 50 or higher
  2. Must have successfully completed the California POST physical agility test (known as the Work Sample Test Battery (WSTB)) with a score of 320 or higher

RECRUITMENT PROCESS:
The recruitment will remain open until the position is filled. Prior to hire, candidates will be required to successfully complete a pre-employment process, including a Live Scan background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.   

IDEAL CANDIDATE

Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills, ability to multi-task, and a can-do attitude; communicates effectively and proactively, both verbally and in writing; enjoys working in a small town atmosphere with an engaged public, including merchants, property owners and residents.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Requires work, which may be strenuous and hazardous; includes working rotating shifts, as well as weekends and holidays.

EQUAL OPPORTUNITY EMPLOYER

The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person’s race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.