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The City of Auburn is hiring a Dispatcher I/II in the Auburn Police Department.

This position is a crucial component of our 24/7 Dispatch Center, which provides essential safety services to the Auburn community. The incumbent will handle incoming crime reports and dispatch police, fire and medical personnel for both emergency and non-emergency situations. Dispatchers work a shift schedule of six 12-hour shifts and one eight-hour shift each pay period.

For more information about the services that the Auburn Police Department provides to the community, visit:

• www.auburn.ca.gov/168/Police

 

Dispatchers earn competitive compensation including salary and benefit wages, with opportunities for additional earnings through incentives:

• Dispatcher I Pay Range - $46,134 - $58,864
• Dispatcher II Pay Range - $53,684 - $68,515
• Holiday In Lieu - 5%
• Uniform Allowance - $615 annually
• Longevity pay - 5% at 10 years, 10% at 15 years
• Graveyard Shift - 5%
• Certificate Pay - 2.5% for Dispatcher POST Basic certificate
• Education Incentive - 2.5% for AA/AS degree, 5% for BA/BS degree

 

SELECTION PROCESS

Applicants will be screened in relation to the qualifications and duties of the position. Candidates deemed highly qualified will be invited to the interview process; meeting minimum qualifications does not guarantee an invitation to the process. The selection process may include a written exercise, skill test, oral board interview exam, Chief’s interview and/or other related components. The selected candidate will be required to complete a comprehensive, job-related background investigation, live scan check and preplacement medical examination.

 

POSITION SUMMARY

Under supervision (Dispatcher I) or general supervision (Dispatcher II) performs a variety of duties involved in receiving, evaluating, prioritizing, and relaying calls for emergency and non-emergency public safety assistance; dispatches appropriate units and coordinates response of emergency personnel; operates a variety of telecommunications equipment including radio, telephone, and computer aided dispatch systems; and performs a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities. Individuals in this class may also be assigned to perform records functions or parking enforcement duties.

 

DISTINGUISHING CHARACTERISTICS

Dispatcher I is the entry level class in the Dispatcher class series, which is typically used as a training class. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Dispatcher II level and initially exercise less independent discretion and judgment in matters related to work procedures and methods. While in training, work is usually supervised while in progress and fits an established structure or pattern. After initial training period, only occasional instruction or assistance is provided as new or unusual situations arise, with exceptions or changes in procedures explained in detail as they arise. Advancement to the “II” level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff.

Dispatcher II is the full journey level class in the Dispatcher class series performing the full range of dispatcher duties. Positions at this level are distinguished from the Dispatcher I level by independent performance of the range of duties, applying well developed program area knowledge, training new employees, and implementing new procedures. Positions at this level are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed and positions at the Dispatcher II level are normally filled by advancement from the Dispatcher I level.

 

REPRESENTATIVE DUTIES

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Receive, classify, and prioritize all incoming calls to the dispatch center including 911 calls and business line class received from citizens requesting service or information; operate a variety of public safety communications equipment including a 911 emergency telephone equipment, computer aided dispatch systems, and multi-channel radio system.
• Evaluate response necessary as dictated by a given request for service; determine nature, location, and priority of calls; operate computer aided dispatch system to create calls for service within response criteria guidelines; assign and dispatch appropriate emergency vehicles, equipment, and personnel in accordance with policies and procedures; transfer calls to other appropriate agency in accordance with established procedures; obtain and dispatch other support services as necessary.
• Maintain contact with all units on assignment through computer aided dispatch; maintain status and location of police field units; maintain computer records of traffic stops and other officer initiated activity.
• Retrieve information from local, state, and national computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles, restraining orders, criminal histories, parolees, and other related information; relay information to officers in the field.
• Operate computer terminals and teletype machine to enter, modify, and retrieve data such as stolen and recovered property, towed and stolen vehicles, missing and unidentified persons, citations, field interviews, driver license and vehicle registration information, and warrants on wanted persons; compose and transmit messages to other agencies.
• Perform a wide variety of specialized clerical duties involved in the preparation, maintenance, and release of materials related to law enforcement activities including to organize, process, maintain, update, and route a variety of departmental reports, records, and files; operate and maintain the departmental centralized record keeping systems; make inquiries; enter reports; update individual files; update codes.
• Perform a variety of general clerical duties in support of the department; compile, maintain, process, and prepare a variety of records and reports; type transcripts from taped interviews; maintain various files; prepare supplemental reports as directed.
• Operate and maintain Teleminder computer messaging system to notify residents of fire conditions; update phone numbers of residents in specified fire zones.
• Control the security of the police building; operate and monitor internal security system.
• As assigned, serve as dispatch and/or records Training Officer for new dispatchers, police officers, and police reserves; train new police officers, police reserves and new dispatchers on communication and records procedures.
• As assigned, process, evaluate, and distribute police reports and records ensuring that information is released in accordance with related laws and departmental policies.

Records Assignment

• When assigned to Records, perform a variety of duties involved in police records operations including disseminating, maintaining confidentiality, evaluating, copying, and filing police records and reports; process and distribute arrest reports to the District Attorney, juvenile probation offices, and courts in a timely manner; ensure that information is released in accordance with related laws and Police Department policies.
• When assigned to Records, assist the general public and other agencies at the front counter; provide requested forms; issue parking permits and burn permits; collect fees including parking fees and fees for accident or crime reports; release reports as appropriate; make appointments for and process paperwork for sex and narcotic registrants; perform record checks; provide fingerprinting; accept subpoenas and restraining orders; release vehicles; update press board; respond to complaints and inquiries from the general public including to provide directions and variety of information on department policies and functions; refer inquires to appropriate agency or department.
• When assigned to Records, respond to telephone and fax requests from citizens, business, and other agencies; provide assistance and answer questions in response to requests; provide other agencies with criminal history information and reports; transfer calls for service to dispatch as necessary.
• When assigned to Records, respond to mail correspondence; respond to report requests received from insurance agencies and collect fees; respond to various citizen requests that may or may not require a fee; respond to other agency requests including the sealing of juvenile and adult records, subpoenas, and record checks; receive court dispositions of arrests and route to detectives or file with reports; receive evidence dispositions and route to evidence staff member.
• When assigned to Records, prepare, maintain, compile, and compute Uniform Crime Reporting and other statistics; check entries made by other staff for accuracy, make necessary corrections, and notify staff of proper procedure or error.
• When assigned to Records, serve as Agency Coordinator for the Department of Justice on matters pertaining to the use of CLETS, NCIC, and DOJ data bases; train departmental personnel on the policies and procedures of CLETS to ensure compliance with DOJ requirements.

Parking Enforcement Assignment

• When assigned to Parking Enforcement, patrol the City to enforce parking laws and regulations; issue parking citations; as necessary, tow and abate vehicles; testify in court as necessary; respond to calls of disabled motorists and assist in moving vehicle; provide the general public with directions and information regarding facilities and services; assist Downtown and Old Town merchants with parking problems including to attend meetings as liaison for the Department; assist Police Officers in providing traffic control including at accidents, road closures, and disabled motorists.
• Perform related duties as required.

 

QUALIFICATIONS

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• Operations, services, and activities of a public safety telecommunications and dispatch center.
• Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems and multi-channel radio systems.
• Law enforcement and emergency service procedures for responding to and handling reported incidents.
• Techniques of questioning for both emergency and non-emergency calls.
• Methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
• Functions of the Police Department and other City Departments.
• Geographic features and locations within the area served.
• English usage, spelling, grammar, and punctuation.
• Modern office procedures, methods, and computer equipment.
• Pertinent federal, state, and local laws, codes, and regulations.
• Methods and techniques of telephone etiquette.
• Methods and techniques of conflict resolution.
• Principles and procedures of record keeping.

Ability to:

• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Effectively communicate and elicit information from upset and irate callers.
• Make independent decisions that affect the safety of public safety personnel, citizens, and property, such as those involved in determining the urgency of requests received and the appropriate action to take.
• Dispatch police units quickly and effectively.
• Think quickly, calmly, and clearly in emergency situations. 
• Perform multiple tasks simultaneously.
• Operate a variety of telecommunications receiving and transmitting equipment including radio transmitting communication equipment, teletype equipment, and computer equipment.
• Operate specialized public safety computer systems and applications including the Criminal Justice Information System (CJIS), the National Crime Information Center (NCIC) computer systems, and local CAD/RMS system.
• Read and interpret maps and other navigational resources and give directions.
• Type and enter data accurately at a speed necessary for successful job performance.
• Work under pressure, exercise good judgment, and make sound decisions in emergency situations.
• Understand and follow oral and written instructions.
• Interpret, apply, and explain applicable federal, state and local policies, procedures, laws, codes and regulations including police records retention and dissemination policies and procedures.
• Maintain composure, alertness and concentration while working for extended periods of time.
• Compile, maintain, process, and prepare a variety of records and reports.
• Deal tactfully and courteously with the public reporting emergencies and seeking information or filing a report.
• Listen and comprehend radio transmissions and telephone calls.
• Clearly project voice over radio and telephone. 
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Office and emergency services dispatch center setting with extensive public contact; incumbents are required to work evening, night, weekend and holiday shifts; incumbents may be called back or held over to maintain staffing levels. When assigned to parking enforcement, field environment; travel from site to site; incumbents may be exposed to noise, dust, inclement weather conditions, and potentially hostile environments; extensive public contact.

Physical: Primary functions require sufficient physical ability to work in an office and emergency dispatch center setting; stand or sit for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; push, pull, lift, and/or carry light to moderate weights; operate office equipment including use of computer keyboard; requires a sense of touch, finger dexterity, and gripping with hands and fingers; ability to speak and hear to exchange information. When assigned to parking enforcement, walk for prolonged periods of time; operate assigned equipment and vehicle.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing: Hear in the normal audio range with or without correction.

The City of San José is a place where we use civic technology to help our community thrive.

As the 13th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $6 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley.

Information Technology's (IT) mission: Enrich the quality of life in San José through innovation, collaboration, and engagement. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.
We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America!
You can visit the Information Technology Department website to learn more about us.
NOTE - The first review of applications will be on Monday, August 12, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, August 9, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 26, 2024.
The City of San José is recruiting for an Enterprise Business Automation and Development Services Manager in the Information Technology Department. As a technical manager, this position will oversee technology at an enterprise level and ensure that technology initiatives across all departments are aligned with the overall business strategies, improving efficiency and coherence in technology implementation. This position will manage the scalability of IT infrastructure to support business growth and integration across various departments, avoiding siloed implementations.

In addition, the Enterprise Business Automation and Development Services Manager would enforce consistent security protocols and compliance measures, reducing risks to the city. The ideal candidate must demonstrate the ability to optimize the allocation of technology resources to avoid redundancy and maximize the rate of investment for better resource management, cost savings, and more strategic investments in technology. This position is also responsible to identify and implement emerging technologies that provide strategic advantages.

The technology portfolio includes but not limited to:

• Permitting and Compliance (Granicus AMANDA)
• Public Portal (https://sjpermits.org/permits/online-permits.html)
• Business Intelligence (Crystal Reports, Yellowfin Analytics and Reports, and Power BI)
• Electronic Plan Review
• Geographic Information System Mapping (GIS) Viewer
• Digital Inspections
• Resource Planning & Scheduling (custom inspection scheduling and assignment)
• Document Scanning & Conversion (e.g., Panagon Capture, QuickStroke, and custom scanning and indexing application, etc.)
• Collaboration Tools (Microsoft Office 365)
• Enterprise Content Management (Microsoft SharePoint)
• Workflow automation, digital forms, and electronic signature platform (SimpliGov)
• IT Service Management, IT Operations Management, and/or IT Asset Management (e.g., ServiceNow)
• Customer Relationship Management (CRM) (e.g., Salesforce)

Key duties include but are not limited to:

• Strategic Planning and Implementation: Develop and implement the technology strategy in alignment with the organization's business objectives; Oversee the integration of new technologies and ensure they enhance operational efficiency and competitiveness; Plan and manage technology projects, from conception through execution and evaluation.
• Team Leadership and Management: Lead and manage multiple teams, including Business Automation and Development Services Development/Enhancement teams, including hiring, training, and evaluating staff; Foster a collaborative and innovative work environment; Provide guidance and support to team members, helping them develop their skills and advance their careers.
• System and Network Management: Ensure the reliability, security, and performance of the Business Automation and Development Services systems, including networks, servers, and software applications; Oversee the maintenance and upgrade of existing systems and the implementation of new systems; Ensure systems are scalable and can grow with the organization's needs.
• Budgeting and Resource Allocation: Manage the Business Automation and Development Services budgets, ensuring cost-effective use of resources; Allocate resources for projects and initiatives, balancing immediate needs with long-term goals; Negotiate contracts with vendors and service providers to secure the best terms.
• Cybersecurity and Risk Management: Enforce IT security policies and protocols to protect the organization's data and systems; Monitor for potential security threats and respond to incidents; Conduct regular security audits and risk assessments.
• Vendor and Stakeholder Management: Manage relationships with external vendors and service providers; Ensure that third-party services meet organizational standards and deliver value; Communicate and collaborate with stakeholders across the organization to understand their technology needs and priorities.
• Innovation and Continuous Improvement: Stay current with emerging technologies and industry trends; Identify opportunities for innovation and process improvement; Lead initiatives to adopt new technologies that can improve efficiency, productivity, and competitiveness.
• Compliance and Governance: Ensure that the organization's technology operations comply with relevant regulations and standards; Implement and maintain governance frameworks for IT management; Prepare and submit reports to senior management and regulatory bodies as required.
• Disaster Recovery and Business Continuity: Develop and maintain disaster recovery plans and business continuity strategies; Ensure that backup systems and procedures are in place and tested regularly; Coordinate response efforts during IT emergencies and system outages.
• Performance Monitoring and Reporting: Monitor the performance of IT systems and services, ensuring they meet organizational requirements; Develop and track key performance indicators (KPIs) for IT operations; Report on IT performance, issues, and achievements to senior management.
• Accessible Software: Ensure developed software is accessible to all users, including those with disabilities.

Please note that the Enterprise Business Automation and Development Services Manager (Enterprise Technology Manager) position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change.

Salary Information:The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Technology Manager (ETM) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

• Salary Range (including the 5% NPWI): $163,275.84 - $199,814.16

The ETM classification is represented by the City Association of Management Personnel (CAMP) bargaining unit.

The City of Berkeley invites you to apply for the position of Supervising Transportation Engineer in the Transportation Division of the Public Works Department! In this role, you will serve as the City's technical expert in the traffic engineering field. You'll oversee administrative, technical, planning, and design work while ensuring contract compliance with specifications and engineering standards.

Current projects and opportunities in the Transportation Division include the MLK Jr Way Vision Zero Quick Build, Southside Complete Streets Project, and other projects associated with the City's safety, accessibility, and sustainability goals.

 

MINIMUM QUALIFICATIONS

A typical way of gaining the knowledge, skills, and abilities for this position is equivalent to graduation from a four-year college or university with major coursework in civil or traffic engineering and five years of increasingly responsible professional traffic engineering experience, three years of which were at a level equivalent to the Associate Transportation Engineer class.

Other requirements include:

• Possession of a valid California Registration as a professional Traffic Engineer or professional Civil Engineer. California Registration as a professional Traffic Engineer is preferred.
• Must be able to travel to various locations within and outside the City of Berkeley to meet the program needs and to fulfill the job responsibilities. When driving on City business, maintenance of a valid California driver's license and satisfactory driving record is required.

 

APPLICATION PROCESS

Applicants must submit a completed application and responses to the supplemental questionnaire. Please note that resumes are not a substitute for a completed application.

Applications are available in alternative formats (audio-format, braille, large print, electronic text, etc.) upon request to ada@berkeleyca.gov. Please allow 10 days for production of the material in an alternative format.

ACCOUNT CLERK I/II   - (Bilingual-Spanish preferred. Not required.) Closes 08/09/2024 or 100 applicants. Whichever occurs first.   

RESUME NOT ACCEPTED IN LIEU OF APPLICATION 

 

POSITION SUMMARY

Under supervision (Account Clerk I) or general supervision (Account Clerk II), performs a wide variety of responsible clerical and technical accounting work involved in performing financial record keeping and reporting duties in support of assigned accounting system, function, or program area including in the areas of utility billing, accounts receivable, accounts payable, payroll, business licenses, and revenue collection and cash management; provides information and assistance to the general public and City departments; maintains file and records; and performs a variety of clerical tasks relative to assigned area of responsibility.

This is a broad classification with individual positions assigned to specific functional areas; duties and assignments may overlap depending on the operational needs of the department and staffing levels.

DISTINGUISHING CHARACTERISTICS

Account Clerk I - This is the entry-level class in the Account Clerk series performing the more routine and less complex clerical accounting support and customer service assignments while learning City policies and procedures. Positions at this level are not expected to function with the same amount of program knowledge or skill level as positions allocated to the Account Clerk II level and exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. This classification is flexibly staffed with Account Clerk II. Advancement to the “II” level is based on demonstrated proficiency in performing the assigned functions and is at the discretion of higher level supervisory or management staff.

Account Clerk II - This is the full journey level class within the Account Clerk series. Employees within this class are distinguished from the Account Clerk I by the performance of the full range of clerical accounting support duties as assigned including performing the full scope of clerical financial record keeping transactions, customer service functions, and related support duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. Positions in this class series are flexibly staffed and are generally filled by advancement from the “I” level, or when filled from the outside, require prior experience. Advancement to the “II” level is based on management judgment and/or certification or testing that validates the performance of the full range of job duties. This classification is distinguished from the Senior Account Clerk in that the latter is responsible for the more complex and difficult technical duties within the area of assignment and may provide lead direction to other Account Clerk positions.

EXAMPLE OF ESSENTIAL DUTIES – For a complete job description, visit www.ci.ceres.ca.us.

1.       Perform a variety of responsible clerical accounting and financial office support duties in support of assigned accounting system, function, or program area including in the areas of utility billing, accounts receivable, accounts payable, payroll, business licenses, and revenue collection and cash management.

2.       Prepare, maintain, and/or verify a variety of accounting, financial, and statistical records, ledgers, logs, and files; gather, assemble, tabulate, enter, check, verify, balance, adjust, record, and file financial data; codes data according to prescribed accounting procedures; reviews information to ensure accurate reporting; resolve discrepancies; establish and maintain various files and records.

3.       Perform data entry; post receipts and other information to various city accounts and funds.

4.       Assist in the preparation of financial, accounting, and statistical statements, analyses, documents, and reports; assist other accounting staff and departmental management in the preparation of reports; gather and organize data.

5.       Prepare daily City deposits and post appropriate journal entries.

6.       Prepare and submit all warrants and warrant list for review and approval.

7.       Perform a full range of customer service duties related to area of assignment; provide information to the public and City staff requiring the use of judgment and the interpretation of policies, rules, and procedures.

The City of San José is a place where we use civic technology to help our community thrive.

As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley.

Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose.
We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America!

You can visit the Information Technology Department website to learn more about us.
NOTE - The first review of applications will be on Wednesday, August 7, 2024. Please submit your application by 11:59 p.m. (PST) on Tuesday, August 6, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of August 12, 2024
The Information Technology Department is recruiting for a Business Analyst within the City Products-Projects-Portfolio Office (C3PO).

The Business Analyst will play a crucial role in analyzing and documenting business processes, identifying needs, and providing data-driven recommendations to improve the organization's efficiency and productivity.

The position will also lead and perform usability and accessibility work on digital service delivery analysis and/or improvement. This position will play a key role in ensuring new services are developed to bridge access, language, and ease of use barriers experienced disproportionately by underserved portions of our community.

If you are passionate about building amazing civic products, leading cross-functional teams in building features, re-engineering business processes, and having exceptional customer empathy, this position may be a superb fit for you!

Key duties may include but are not limited to:

• Leading user research on digital products by:
  • Identifying user and organizational needs through interviews, conversations, workshops/focus groups, and analytics research.
  • Building strong professional relationships with stakeholders to understand what is best for the users.
• Designing user interface prototypes and journey mapping to improve resident and staff outcomes with digital services.
• Training and coaching City staff and creating documentation on standards for user-centered design approaches.
• Engaging internal and external customers to conduct usability testing to build meaningful products, services, and processes.
• Sustaining and improving customer satisfaction through quality customer support, continual system/user interface configuration improvement, and analysis and/or resolution of product issues.
• Performing omnichannel audits and/or assessments that provide actionable recommendations to improve accessibility and usability.
• Gather and analyze data from various sources to understand business needs and objectives.
• Work closely with stakeholders to define, document, and prioritize business requirements.
• Conduct a thorough analysis of current business processes, systems, and workflows.
• Identify opportunities for improvement and propose solutions to address business challenges.
• Develop detailed reports, diagrams, and presentations to communicate findings and recommendations to stakeholders.
• Collaborate with cross-functional teams to implement solutions and ensure alignment with business goals.
• Assist in the testing and validating of new systems, processes, or software tools.

This position is currently funded through June 30, 2025, with the potential to extend based on resource availability.

Please note that the Business Analyst position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change.

Salary Information:The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

• Salary Range (including the 5% NPWI): $113,327.76 - $138,072.48

The Senior Analyst's bargaining unit is the City Association of Management Personnel (CAMP) .

The City of Sunnyvale is recruiting for the position of Administrative Aide. This position opens on Monday, July 15, 2024 and the final filing date is Monday, August 12, 2024 at 5:00 p.m. or after receiving 75 qualified applicants, whichever is first. The City of Sunnyvale is accepting applications for Administrative Aide.

 

Currently there are two vacancies in the Departments of Library and Recreation Services and Information Technology. Library and Recreation Services Department has one Regular Full-Time employment opportunity which is represented by the Sunnyvale Employees Association (SEA). Information Technology Department has one Regular Full-Time Confidential employment opportunity. This vacancy has been designated as confidential and not represented by a bargaining unit. There is a 3.5% confidential premium for the Regular Full-Time Confidential employment opportunity.

 

The eligibility list established from this recruitment may also be used to fill future Administrative Aide vacancies in other Departments throughout the City.
 

Benefits:

• Retiree medical benefit
• California Public Employees' Retirement System (CalPERS) Pension 
• Paid Holidays
• Paid Time Off (PTO) accruals
• Generous medical contribution towards medical, dental, and vision
• Potential hybrid schedule after probationary period
• Onsite gym (City Hall)

 

The City of Sunnyvale provides an excellent benefits package. A complete application consists of a City application, responses to the required supplemental questionnaire

For complete information regarding this current opportunity, please visit: Sunnyvale.ca.gov and click on CITY JOBS.

 

Salary $43.84 - $55.95 Hourly

Please click on the link below to review the job description and apply.  
 

     

The City of Newark is seeking dedicated professionals to be Public Safety Dispatchers and be members of a team providing excellent service to our community. The idea of contributing to the outcomes of emergency situations should be a challenge that applicants are willing to embrace.  Newark Police Department patrol shifts are based upon a team policing model.  Dispatchers are an integral piece of that team and work the same schedule as officers with three 12.5 hour shifts per week, with one extra 10 hour shift each month working in either the communications center or attending training.  If you are interested in future development and growth opportunities within the Newark Police Department, we encourage you to participate in the Public Safety Dispatcher recruitment process.  

EXPERIENCE AND TRAINING

Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Education:

• Possession of a high school diploma or equivalent.

Experience:

• Two (2) years of clerical, administrative, or dispatching experience.
• Experience in emergency dispatching, law enforcement or emergency-related services is desirable.

License and Certificate:

• Possession of California Peace Officer Standards and Training (POST) Public Safety Dispatching Certificate is required within the probationary period and throughout employment.
• This classification requires the ability to travel independently within and outside of City limits.

 

9180-Manager VI, Technology Portfolio Manager, Finance and IT Division - SF Municipal Transportation Agency

Recruitment: RTF0148849-01103409

Published: July 22, 2024

Accepting applications until: August 19, 2024

Contact:

Melissa Lee - Melissa.Lee@sfmta.com

 

Department: Municipal Transportation Agency
Job class: 9180-Manager VI, Municipal Transportation Agency
Starting salary range: $174,252.00 - $222,430.00 (Range A)
Role type: Permanent Exempt What does this mean?
Hours: Full-time

 

About:

This job announcement has been amended to include the desirable qualifications of the position.

APPOINTMENT TYPE: Permanent Exempt - Full Time - This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening: July 19, 2024

Deadline to Apply: 11:59pm Pacific Time on August 19, 2024

Recruitment ID: PEX-9180-148850

Salary: $174,252 - $222,430 (Range A)

⚠️IMPORTANT⚠️: Your application MUST include responses to the supplemental questionnaire found here: https://forms.office.com/r/wZSF3j9A1L

Applicants must complete the supplemental questionnaire and the online application by the filing deadline. A cover letter and resume must be attached to the online application. The application, resume, and cover letter will not be reviewed without a completed supplemental questionnaire and vice versa.

 

Division:                        Finance and Information Technology

Section/Unit:                Technology Solutions and Integration

Work Location:            1 South Van Ness, 3rd Floor, San Francisco, CA

Work Hours:                 Monday – Friday, 8AM-5PM

 

Role description

Company Description:

Technology is at the core of the San Francisco Municipal Transportation Agency’s (SFMTA’s) mission and future. It is an exciting time to work at the SFMTA as we develop new tools, rethink systems, and modernize transportation. This is an opportunity to work with stakeholders and business units across the SFMTA. Through these channels, the Technology Services Unit is helping bring modern transportation services and infrastructure to our customers. Your work will impact the lives of all San Francisco residents and many more visitors and commuters that use our transportation services and infrastructure.

Position Description:

Under the direction of Chief Technology Officer, the Technology Portfolio Manager will manage the System Integration for Intelligent Transportation Systems unit and oversee a portfolio of $30M capital projects in the Comm/IT Capital Improvement Program. The Technology Portfolio Manager is responsible for maintaining fiscal, schedule and technical control of the project and maintaining strong working relationships with clients and technicians throughout the project. The Technology Portfolio Manager will be responsible for data solution operations through an in-depth understanding of hardware and software solutions and coordination of project managers and field technicians. This role will contribute to the strategic design process to identify more integration opportunities and is accountable for staff performance in managing the workload and quality control of the portfolio of projects.

Examples of Important and Essential Duties

• Provides governance & oversight of projects and programs to ensure project goals or objectives are accomplished within approved time frame, scope and budget.
• Responsible for the planning and on boarding of projects and programs.
• Maintains and communicates overall portfolio financials.
• Responsible for maximizing resource allocation based on resource availability and prioritized projects.
• Provides leadership and motivation to project team members throughout the project life cycle and confer with project staff to outline work plan.
• Acts as a coach to junior project managers, executives and others who need assistance and advice regarding project management practices.
• Establishes work plan and staffing for project activities, iterations or phases and arranges for recruitment or assignment of project personnel.
• Reviews and analyzes project proposals or plans to determine time frame, funding limitations, procedures for accomplishing projects, staffing requirements and allotment of available departmental resources to various project phases.
• Reviews/approves work plan of external service provider or consultancy contracted to execute project.
• Implements project communication plan.
• Conducts risk assessment and mitigation.
• Monitors project activities, ensuring the currency, quality and integrity of the information, while providing consistency in content and "look and feel" across the enterprise.
• Ensures that project goals are accomplished and in line with business objectives.
• Assigns duties, responsibilities and scope of authority to project personnel.
• Directs and coordinates activities of project personnel to ensure project progresses on schedule and within budget.
• Reviews status reports prepared by project personnel and modifies schedules or plans as required.
• Establishes standards and procedures for project reporting and documentation.
• Continuously benchmarks project management performance to identify improvements and achieve higher capability maturity in Project Portfolio Management (PPM).
• Performs related duties as assigned.

 

How to qualify

Minimum Qualifications:

1. Possession of a bachelor's degree from an accredited college or university; AND
2. Six (6) years of professional-level experience overseeing enterprise-level technology projects. Professional-level experience in the functional area consists of interpreting laws and regulations, and/or exercising independent judgment in the application of defined principles, practices, and regulations; AND
3. Three (3) years of experience must include supervising professional-level staff that interpret laws and regulations, and/or exercise independent judgment in the application of defined principles, practices, and regulations.

Substitution:

Additional qualifying experience may be substituted for the required education in Minimum Qualifications on a year-for-year basis. One year (2000 hours) of qualifying experience will be considered equivalent to thirty (30) semester units/forty-five (45) quarter units.

Possession of an advanced degree from an accredited college or university may substitute for one year of the required non-supervisory experience listed above. This substitution may not be applied to the required three (3) years of supervisory experience.

Notes:

1. Applicants must meet the minimum qualifications by the final filing date unless otherwise noted.

2. One (1) year full-time experience is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time experience.

 

Desirable Qualifications:

The stated desirable qualifications may be used to identify candidates advancing to the interview process and/or to identify job finalist(s) at the end of the selection process when referred for hiring.

• Distinctive blend of business, technology, systems engineering, financial and communication skills, as this is a highly visible position with substantial impact
• Experience implementing the Federal Highway Administration (FHWA) Systems Engineering Guidebook for Intelligent Transportation Systems (ITS) or experience implementing other systems engineering methodologies.
• Knowledge of project management methodology and experience or familiarity with major defined project management approaches (for example, waterfall, PMI, Prince II or agile) knowledge of project planning, scheduling and control tools with demonstrated experience.
• Clear and concise communication skills; expertise in setting and managing customer expectations.
• Effective influencing and negotiating skills in an environment where this role may not directly control resources.
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
• Ability to support a tactical resource plan by mapping future demand to forecast project completions in the project portfolio.
• Experience managing contracts over $10 million and multiple vendors on multi-year projects.

What else should I know?

Verification:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. More information can be found at: https://sfdhr.org/information-about-hiring-process#verification. Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Selection Process:

Applications will be screened for relevant qualifying experience.  Additional screening mechanisms may be used to determine candidates' qualifications.  Only those applicants who most closely meet the needs of the Agency will be invited to move forward in the selection process.

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

This recruitment may be utilized to fill similar positions in this classification at SFMTA.

For questions or inquiries, please contact the analyst, Melissa Lee at melissa.lee@sfmta.com.

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

This position performs a variety of para-professional, responsible eligibility determination, case management duties, and performs related duties as assigned in the Adult Unit and Adult Drop In Center. The HHSA Case Manager II is distinguished from the HHSA Case Manager I by the performance of the full range of duties as assigned, responsible for direct client contact in the provision of case management including complex cases. The position is located in the Behavioral Health Division at the Glenn County Health and Human Services Agency is scheduled for forty (40) hours per week.

WHAT YOU’LL DO

• Interview and provides rehabilitation services to clients; develops and implements treatment plans; provides follow-up and assists clients with the resolution of problems.
• Provides information to potential clients, clients, and parents/guardians, if applicable, regarding program requirements and benefits.
• Maintains close, collaborative, and cooperative relationships with community agencies, social workers, local law enforcement, and other public agencies carrying out treatment and educational plans; provides information to other County departments and agencies.
• Assists in coordinating client placement in residential treatment facilities and periodically visits clients to assess progress. Provides referrals to other agencies as appropriate. 
• Performs home visits, school visits, court, or jail visits as appropriate; attends meetings with other departments, government agencies, and local agencies in matters regarding health and human services issues.
• Attends training, workshops, and continuing education classes, as required or appropriate.
• Makes determinations of crisis situations, authorizes 72-holds for hospitalizations.
• Remains on-call evenings and weekends for crisis and emergency situations.