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Highlights of the position:

• Customer Service Excellence: Be the first point of contact for residents and businesses, providing outstanding service and support in a dynamic public service environment.
• Financial Impact: Play a vital role in the City’s finance operations by processing payments, managing accounts, and ensuring accuracy in all financial transactions.
• Professional Growth: Access opportunities for ongoing professional development and career advancement within the City Departments.
• Collaborative Environment: Work closely with various City departments to resolve issues, improve processes, and contribute to a positive and supportive workplace culture.

The City of Thousand Oaks is seeking a motivated and detail-oriented Accounting/Customer Service Representative to join our Public Services Division within the Finance Department. This role is essential in ensuring the delivery of exceptional customer service while maintaining accurate financial records and processing payments.

The Finance Department manages the City’s financial assets and operations and comprises five divisions:  Accounting, Administration, Facilities, Information Technology, and Public Services.

 While the current vacancy is specifically for the Public Services Division, the eligibility list created from this recruitment process may also be used to fill future openings in the Accounting Division. This offers candidates a unique opportunity to be considered for multiple roles within the City’s Finance Department, where they can contribute to various aspects of public service and financial operations.

Primary Responsibilities

• Utility Billing and Customer Interaction: Manage utility billing processes while working closely with field technicians and customers to ensure accurate and timely service.
• Diverse Financial Responsibilities: Handle various financial tasks, including business tax certificates, parking citations, transient occupancy tax collection, and false alarm administration.
• Centralized Payment Processing: Oversee and process payments from all City departments, ensuring efficient and accurate financial transactions.

• Interdepartmental Collaboration: Engage with multiple City departments and external partners to resolve issues, streamline processes, and maintain high service delivery standards.

The County of San Mateo’s Department of Emergency Management (DEM) is accepting applications from dedicated individuals for the position of Associate Management Analyst (Unclassified) - Grants and Fiscal Services.

DEM’s mission is to advance community resilience through a proactive and comprehensive approach to emergency management, involving the whole community in every phase of disaster preparedness, mitigation, response, and recovery. To learn more about DEM, please visit https://www.smcgov.org/ceo/department-emergency-management.

About This Position

The Associate Management Analyst (AMA) will assist in the oversight of DEM program budgets, ensuring financial efficiency and policy compliance, with responsibilities including revenue projections, cash flow analyses, cost containment, grant disbursement, and managing annual and mid-cycle budgets. This role includes preparing budget estimates, evaluating revenue and expenditure budgets, resolving cross-departmental fiscal issues, reviewing budget submittals for accuracy, and assisting with funding challenges.

Initially under close supervision, incumbents with basic professional administrative education and/or experience perform analytical and technical work within an assigned division/department. At this level, the impact of the decisions is moderate, and the work is typically one of interpreting, explaining, or gathering information.

Additionally, the AMA will plan and administer DEM programs, conduct analytical studies, prepare reports, and ensure compliance with regulatory requirements. The selected candidate will track and monitor the adopted budget and prepare periodic budget reviews for submission to County departments, administration, and boards and commissions, such as the Emergency Services Council (ESC).

This crucial position will also involve various tasks to support the County’s financial integrity and operational excellence, significantly contributing to the overall success of San Mateo County.

The ideal candidate will possess:

• Strong financial management skills, including budgeting, forecasting, and grant disbursement.
• Experience in developing and presenting operating and capital budgets, including preliminary estimates and salary projections.
• Proficiency in tracking and monitoring budgets, preparing periodic reviews, and ensuring adherence to timelines.
• The ability to resolve cross-departmental budget issues and propose procedural solutions.
• Analytical skills to conduct financial analyses and special research projects, evaluate alternatives, and make recommendations.
• Excellent written communication skills for preparing technical records, reports, and recommendations.
• Computer skills and knowledge of a variety of software programs.

Examples Of Duties

The DEM AMA’s responsibilities may include, but are not limited, to the following:

• Develops and manages program, annual, and mid-cycle budgets, including revenue projections, forecasting, multi-year cash flow analysis, cost containment, distribution, grant funds disbursement, and salary and benefits projections.
• Tracks and monitors the adopted budget and prepares periodic budget reviews for submission to County departments, administration, and boards and commissions, such as the Emergency Services Council (ESC).
• Formulates, prepares, and communicates budget completion schedules, calendars, and deadlines.
• Facilitates and coordinates the resolution of cross-departmental budgetary issues, including identifying and proposing procedural solutions.
• Balances expenditures and revenues and identifies funding gaps; assists departments in resolving funding issues; prepares status reports and manages budgetary control systems; recommends and processes budget amendments.
• Ensures compliance with Federal, State, County, and funding agency regulatory and reporting requirements and applicable laws, regulations, and professional practices.
• Attends meetings, conferences, workshops, and training sessions and reviews publications and related materials to become and remain current on principles, practices, and new developments in assigned work areas.
• Performs other duties as assigned.

Qualifications

Education and Experience :

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to qualify is:

• Education: Degree from an accredited four-year college or university with major coursework in business administration, fiscal, or a related field.
• Experience: At least one year of fiscal administrative experience is typically required at the Associate Management Analyst level.

Application/Examination

If you are interested in being considered for this position the following items must be submitted via e-mail:

• Cover letter with responses to Supplemental Questions (maximum of 2 pages)
• Resume

Supplemental Questions:

• Describe your experience in fiscal management, specifically in budget preparation, monitoring, and financial analysis. How has this experience equipped you for success in the Associate Management Analyst role?
• Provide an example of a complex fiscal analysis you've conducted. What methods did you use, and what were the key findings or recommendations?
• Describe a situation where unexpected financial challenges arose. How did you adapt your approach to address these challenges effectively?

Please include the words "DEM Associate Management Analyst" in the subject line of the email submission. Please submit the required materials electronically via email to:

Rick Reed, Emergency Management Coordinator

Email: rreed1@smcgov.org

NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered.

The Sheriff's Office is seeking highly-motivated and experienced candidates for the Budget Management Analyst. This position will allow you to enhance your budget and performance management skills while working on a wide range of challenging projects and initiatives for the Sheriff's Department.

Successful candidates will have experience in public administration and finance, be self-motivated, highly analytical strategic thinkers, and be detail-oriented with the ability to solve business problems and deliver insights that enable timely and effective operational decision-making.

The Sheriff’s Office Budget Unit in the Fiscal Services Bureau develops and monitors the $300 million budget and assists in developing, monitoring, and reporting on the Sheriff’s Office Performance Measures. Management Analysts perform a wide variety of highly complex analytical and administrative support activities and provide high-level support to Directors and Managers.

The ideal candidates for this position are:

• Knowledgeable of advanced principles and practices of public administration and program management.
• Able to analyze complex problems accurately, develop practical recommendations, and take appropriate action to resolve them.
• Politically astute strategic thinkers and planners.
• Able to analyze, organize, and condense a wide variety of moderate-to-complex budgetary issues and subject matter information into specific and detailed analytical reports.
• Highly skilled in the effective use of automated systems, in particular Excel, to perform analyses and prepare reports.
• Able to communicate concisely and effectively, both verbally and in writing to convey financial information to a diverse audience in reports, worksheets, and instructions.
• Able to build strong effective relations and partnerships by using a collaborative style in reaching solutions to problems and accomplishing goals.
• Able to assist in developing, tracking, and reporting Performance Measures.
• Quick learners who work well independently and as part of a team.
• Able to work in a fast-paced, deadline-driven environment.
• Open-minded, creative, and comfortable with change.

Additionally, the ideal candidate will possess any combination of the following education and experience:

• A bachelor's degree from an accredited college or university in political science, public administration/policy, business, economics, or a related field, plus three years of analyst experience; or
• A master's degree from an accredited college or university in political science, public administration/policy, business, economics, or a related field, plus one year of analyst experience; or
• Five years of analyst experience in a public agency or nonprofit setting.

There is currently one full-time position in the Fiscal Services Bureau. Depending on qualifications, the vacancy may be filled at the Associate Management Analyst or Management Analyst level.

Qualifications

Education and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to graduation from an accredited four-year college or university with major coursework in business administration, public administration, or a related field. At least one year of professional administrative experience is typically required at the Associate Management Analyst level and at least 3 years for the Management Analyst level.

Licenses and Certifications:

• Depending upon assignment, possession of a valid California Driver's License.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT TIMELINE:

Final Filing Date: Thursday, September 12, 2024, by 11:59 PM PST

Application Screening: Week of September 16, 2024

Panel Interviews: Week of September 30, 2024

Please click the Job PDF button below to view the full job announcement brochure.

Please click the Job PDF button below to view the full job announcement.

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience.  Must be 15 years of age or older to apply for this position. 

DEFINITION: Under general supervision, instructs classes in swimming, enforces all rules and regulations pertaining to the safety and well-being of visitors and patrons. Perform related work as required.

EXAMPLES OF DUTIES:

The following duties are essential to the success of this position:

• Lead all levels of swimming to all age groups.
• Provide corrective feedback and proper stroke technique.
• Maintain structure and discipline within a group setting, while encouraging and promoting student participation in a positive manner.
• Maintain certain class records and reports as required.
• Deal tactfully and courteously with the public.
• Establish and maintain effective working relationships with other city employees, other agencies, and the general public.
• Respond professionally to emergencies, provide care as indicated under the scope of training.
• Actively attend and participate in required staff training and in-service drills.
• Ability to communicate clearly both orally and in writing.
• The ability to speak English clearly and understandably.
• Perform related duties as required.

TRAINING & EXPERIENCE: Must possess current ARC Water Safety Instruction certification. WSI certification is preferred but no required. CPR certification within 6 months of hire. ABA training is a desired skill. 

PHYSICAL REQUIREMENTS: Must be able to lift 50 lbs. and react quickly to emergencies.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must be comfortable calling 911 in an emergency and providing care according to the level of training.

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience. Must be 15 years of age or older to apply for this position. 

DEFINITION: Under general supervision, performs lifeguard duties, enforces all rules and regulations pertaining to the safety and well-being of visitors and patrons. Perform related work as required, may include light cleaning and janitorial.

EXAMPLES OF DUTIES:

• Active scanning and patron surveillance, practice preventive Lifeguarding.
• Enforce all rules and regulations.
• Recognize and respond professionally to emergencies, provide care as indicated under the scope of training, including activating EAP. 
• Assume assigned duties connected with care and maintenance of the facility.
• Maintain certain pool records and reports as required.
• Provide basic maintenance, equipment care and chemical pool testing.
• Deal tactfully and courteously with the public.
• Establish and maintain effective working relationships with other city employees, other agencies, and the general public.
• Actively attend and participate in required staff training and in-service drills.
• Ability to communicate clearly both orally and in writing.
• The ability to speak English clearly and understandably.
• Perform related duties as required.

TRAINING & EXPERIENCE: current Lifeguard Certification and CPR for the Professional Rescuer and Lifeguard First Aid is required.

PHYSICAL REQUIREMENTS: Must be able to lift 50 lbs. and react quickly to emergencies.

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must be comfortable calling 911 in an emergency and providing care according to the level of training.

DEFINITION: Under general supervision, assists instructor in swim classes, enforces all rules and regulations pertaining to the safety and well-being of visitors and patrons. Perform related work as required. NOTE: This program provides on the job training to prepare a swim aide to become a Swim Instructor. This entry-level aquatics position is designed to give valuable training and orientation to the American Red Cross Learn-to-Swim Program, and the Mill Valley Aquatics Program for Individuals who desire to work in aquatics but don’t have required experience. Minimum age required to apply, 14 years old. 

EXAMPLES OF DUTIES:

• Assist Swim Instructor to provide all levels of swimming to all age groups.
• Follow the Instructors’ guidelines and directions working with the group or an individual as needed.
• Maintain certain class records and reports as required.
• Prepare instructional equipment, and clean up after classes.
• Provide basic locker room checks and regular restroom and facility light cleaning. 
• Deal tactfully and courteously with the public.
• Establish and maintain effective working relationships with other city employees, other agencies, and the general public.
• Respond to emergencies based upon facility emergency plan guidelines, which may include rendering CPR (Cardio Pulmonary Resuscitation)/using an AED.
• Ability to communicate clearly both orally and in writing.
• The ability to speak English clearly and understandably.
• Perform related duties as required.

TRAINING & EXPERIENCE: No experience required. CPR certification strongly desired. 

PRE-EMPLOYMENT CONDITIONS: Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.

An exciting opportunity is now open!

Accountant I

Hourly Range: $38.87 - $52.09

Bi-weekly: $3,109.60 - $4,167.20

Opening Date: August 22, 2024

Closing Date: September 13, 2024

The Accountant I role is an entry-level position focused on technical and professional accounting tasks. This includes hands-on experience in areas such as general ledger account analysis, reviewing financial statements and reports for accuracy and compliance with government accounting regulations, and supporting full-cycle payroll and accounts payable processing. Proficiency with ERP accounting systems is essential, while hands-on experience with payroll systems (e.g., ADP) and knowledge of payroll/benefits regulations is desirable. The incumbent will gain exposure to various functions within the Finance department, including general ledger reconciliation, payroll processing and reporting, accounts payable, and financial statement reviews. Ensuring compliance with governmental accounting standards, payroll rules, and agency policies is a key responsibility.

The finance team fosters a culture of collaboration and innovation, emphasizing open communication and creative problem-solving. We value positivity, flexibility, and a proactive approach to overcoming challenges.

The ideal candidate is detail-oriented, eager to learn, and a team player who thrives in a dynamic environment. The role requires someone capable of quickly mastering new processes and financial systems while effectively managing multiple tasks. A solid grasp of accounting principles and hands-on experience in general ledger functions are required, with prior experience in payroll and accounts payable considered a plus.

What our team is looking for:

Any equivalent combination of education and/or experience likely to provide the required core competencies may be considered. A typical combination that is qualifying may include: 

• An associate degree with major coursework in accounting, finance, or business, or a closely related field; and
• Two (2) years of responsible accounting experience.
• Bachelor's degree preferred.

The Department of Housing (DOH) is in Belmont, California, and the Housing Authority of the County of San Mateo (HACSM) is a division within DOH. HACSM is federally funded through the U.S. Department of Housing and Urban Development (HUD) and with an annual budget of over $150 million, administers various Tenant-Based Voucher, Project- Based Voucher, and Permanent Supportive Housing (PSH) programs.  HACSM provides rental assistance to over 5,500 households, including people who are homeless, disabled, foster youth, and veterans. HACSM has been a participant in HUD’s Moving To Work (MTW) demonstration program since 2000.

HACSM is a component unit of the County of San Mateo but a separate entity that utilizes different case management and financial reporting systems from the County. HACSM has separate payroll and benefits from the County of San Mateo.  HACSM employees are not County employees.

THE POSITION

Reporting directly to the Executive Director of the Housing Authority, the Rental Programs Manager will plan, direct, manage, and implement all rental assistance programs, including Housing Choice Vouchers, Project-Based Vouchers, Moving To Work, Family Unification, Mainstream, Emergency Housing Vouchers, HUD-VASH and Permanent Supportive Housing programs; coordinate agency resources to produce effective and efficient operations; provide leadership and coordination to community groups, public and private agencies, advisory boards in planning and implementing new programs; recommend, develop,

implement and evaluate goals and objectives related to programs; coordinate preparation and submission of the MTW Annual Plan and Report.

IDEAL CANDIDATE

The ideal candidate will have the skills and experience to successfully:

• Provide clear, consistent, and dynamic leadership in planning, organizing, directing, coordinating, and reviewing the activities of the HACSM rental programs.
• Think strategically and develop departmental strategies that balance vision with realism.
• Interpret, explain, and direct the enforcement of all applicable regulations and policies.
• Research appropriate housing regulations and formulate policies and procedures.
• Prepare, administer, and monitor program funds and utilization to ensure program and service objectives meet program goals within budget limits.
• Maintain effective working relationships with a variety of regulatory, public, and private organizations.
• Design, prepare, and monitor standard operating procedures, work plans, and schedules to ensure compliance with applicable standards.
• Supervise, train, and evaluate assigned personnel.
• Review and respond to program audits from HUD or other federal agencies and HACSM independent audits.
• Provide oversight and direction for the preparation of the MTW Annual Plan, MTW Annual Report, Annual Progress Reports for PSH grants, and grant applications and renewals.
• Represent HACSM to elected officials and outside agencies; explain and interpret HACSM programs, policies, and activities; negotiate and resolve significant and controversial issues.

EXAMPLE OF DUTIES

Duties may include, but are not limited to, the following:

• Interpret, explain, and direct the enforcement of all applicable rental program regulations and policies.
• Research appropriate housing regulations and formulate policies and procedures.
• Design, prepare, and monitor standard operating procedures, work plans, and schedules to ensure compliance with applicable standards.
• Monitor program operations to ensure the efficiency and effectiveness of service delivery methods and procedures.
• Maintain effective working relationships with a variety of regulatory, public, and private organizations.
• Prepare, administer, and monitor special program funds and their utilization to ensure program and service objectives meet program goals and within budget restrictions.
• Supervise, train, and evaluate a group of team supervisors and other assigned personnel.
• Coordinate the work of distinct teams to meet agency goals.
• Evaluate and promote racial equity in HACSM’s internal operations and through the benefits of its outward-facing programs.
• Review and respond to program audits from HUD and other federal agencies and for the HACSM independent annual audits.
• Provide oversight and direction for the preparation of reporting, including MTW Annual Plan, MTW Annual Report, Annual Progress Reports for PSH grants, and grant applications and renewals.
• Participate in the development of agency goals and direct and coordinate the implementation of goals, objectives, policies, procedures, and work standards.
• Analyze factors affecting program performance and work to develop organizational strategies to address changing conditions.
• Represent HACSM in discussions with elected officials and outside agencies and explain and interpret HACSM programs, policies, and activities.
• Negotiate and resolve significant and controversial issues.
• Respond to difficult and sensitive public inquiries and assist with resolutions and alternative recommendations.

QUALIFICATIONS

Education and Experience:

Any combination of education and experience that would likely provide the required knowledge, skills,  and abilities is qualifying. A typical way to qualify is:

• A minimum of five years of increasingly responsible experience in one or more types of assisted housing programs, including three years at an administrative management level, and a bachelor’s degree in business administration, public administration, or related field.

Knowledge of:

• Federal regulations and other pertinent laws governing rental assistance programs.
• Principles and practices of business/public administration, including program planning, implementation, and evaluation.
• Operational characteristics, services, and activities of rental assistance programs.
• Organization and management practices as applied to the analysis and evaluation of programs,policies, and operational needs.
• Affordable housing development and finance.
• Principles and practices of program budget preparation and administration.
• Principles of supervision, training, motivation, and performance evaluation.
• Experience promoting racial equity in the workplace and in public-facing programs.
• Modern office practices, methods, and computer equipment and applications related to the work.

Skill / Ability to:

• Identify and analyze complex issues and problems and make difficult decisions in a timely manner.
• Plan, direct, coordinate, implement, and evaluate programs and services.
• Integrate a variety of activities and services to achieve program goals, objectives, and priorities.
• Self-direct and motivate to achieve professional excellence.
• Build mutual trust and inspire staff to meet individual and team potential.
• Negotiate agreements between individuals and groups with different goals and opinions.
• Maintain cooperative working relationships with other agencies and community partners.
• Mesh the policy recommendations of a Board of Commissioners with the requirements of federal rental assistance programs.
• Enlist and mobilize community support for programs.
• Speak effectively to diverse audiences, including client, professional, civic, and citizen groups.
• Write effectively, including preparing complex and detailed written reports, grant applications, and program policies and procedures.
• Utilize a variety of computer programs to support program operations, evaluate effectiveness, and test proposed scenarios.

SALARY & BENEFITS

• The annual salary range is $147,997 - $185,010

HACSM offers an excellent benefits package that is available to spouses, domestic partners, and other dependents.

Retirement

All permanent HACSM employees are covered under two defined contribution plans:

• A mandatory participation 403(b) plan which receives contributions from both the employer and employees. For Management employees in the 403(b) plan, the employer contributes 14 percent of salary per pay period. This amount represents the total payment due to the plan on behalf of the employees.
• A 457 Deferred Compensation plan in which employees participate on a voluntary basis. Employee contributions are governed by the 457 Plan description.

Paid Leave

• Employees accrue four vacation hours per biweekly pay period during the first five years of continuous service. The accrual rate increases every five years of continued service. 
• 12 paid holidays/year.
• Five (5) hours of administrative leave each pay period. No more than 260 hours of such administrative leave may be accumulated at any one time. On an annual basis, management employees have the opportunity to convert 50 percent of their current administrative leave balance for a cash payment.

Health and Wellness

• Employee contributions for health, dental and vision insurance is 12 percent of Kaiser premium.
• $75,000 Life Insurance for employees.
• Long Term Disability Insurance

HOW TO APPLY

To apply for this exciting career opportunity, the following materials must be electronically submitted online at https://jobs.smcgov.org.

• Resume
• A cover letter that includes a description of your experience in the following areas: 

• The professional experience and skills that prepare you to succeed in this role.
• Describe your greatest success that demonstrates your executive leadership skills. Explain what you did and the impact on the organization.

The selection process will consist of an application screening based on the candidates’ experience and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview.

RECRUITMENT SCHEDULE

• Recruitment Opens:  August 20, 2024
• Recruitment Closes:  September 16, 2024
• Resume Screening:  September 18-19, 2024
• Panel Interviews:  September 30 – October 1, 2024

For questions about this position or the selection process please contact Chet Overstreet at 650-363-4385coverstreet@smcgov.org.

At the County of Mateo and in the Housing Authority, we take pride in the way our employees bring together their diverse backgrounds, experiences, and perspectives to serve our community’s needs. 

We are proud to be Equal Employment Opportunity Employers.

Apply Online at http://jobs.smcgov.org