Search Jobs

The Finance Department is seeking a Senior Analyst within the Utility Billing section of the Revenue Management Division. The Senior Analyst reports to the Program Manager and is responsible for ensuring accurate and timely utility billing for nearly $400 million annually in services (garbage, sewer, and water).  

Responsibilities for the position may include, but are not limited to:

• Serve as subject matter expert of the utility billing system (Customer Information System), and all related processes (from bill calculation through bill print/mailing;
• Ensure billing procedures conform with City’s Municipal Code, state regulations, and industry best practices;
• Ensure methods and procedures of tasks performed by the utility billing staff are documented in a concise and easy to understand format;
• Supervise utility billing staff by providing management guidance with emphasis on efficiency, adherence to City policy and providing excellent customer service;
• Provide thoughtful recommendations for continuous process improvements; 
• Mentor, provide guidance, recommend training of individual staff members and promote a positive work environment;
• Resolve and de-escalate all utility customer billing issues;  
• Reconcile revenue and accounts receivable by utility fund;
•  Oversee collections and lien processes for delinquent utility accounts;
• Communicate across all levels of management, including verbal and written memorandums and reports to implement the Revenue Management workplan.
   

This recruitment may be used to fill multiple Senior Analyst positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Senior Analyst Salary Range: $90,729.60-110,552.00. The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Senior Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. 

Position and Duties:

The Senior Executive Analyst (SEA) position will work out of the City Manager’s Office of Emergency Management (OEM) located at 855 N. San Pedro Street, San Jose.   

This SEA position responsibilities include, but are not limited to:

·     Prepares and monitors the OEM budget; prepares revenue estimates and forecasts; establishes fees and charges; prepares and monitors operating budgets, grants, contracts, and other financial transactions.

·     Develops fiscal reporting systems that are reflective of complex operational costs and provides accurate and timely management information for use in the management and administration of the annual OEM budget.

·     Produces and presents cost reports and key performance metrics on a monthly or more frequent basis as needed.

·     Negotiates and develop contracts, grants and special funds to meet specific City or department needs; prepares bids and specifications; monitors timely fulfillment of deliverables by contractor/consultant, reviews compliance of contractor/consultant work progress and accuracy of consultant/contractor billing submitted for work completed.

·     Recommends and writes procedures, oversees the implementation of program policies and procedures, provides training on program requirements and best practices and conducts continuous process evaluation and improvements

·     Supervises professional and support staff, prioritizes and assigns work, conducts performance appraisals, ensures staff meets performance targets, and participates in training and development opportunities.

·     Supports the planning, leadership, and development of a focused effort within the OEM, that could include interdepartmental contact, engagement of contract services, drafting a plan and procedures, training City staff on how to carry out the plan, or other actions necessary to complete the policy, tasks, training and exercises, and efforts to execute the plan.

·     Will be assigned Duty Officer role and responsibilities in support of OEM protocols. 

·     Will be assigned a role in the emergency operations center (EOC) in support of responses to emergencies and disasters.

·     Will be expected to engage in emergency management activities and pursue emergency management training and certifications.

·     Other projects/activities, as assigned.

This recruitment may be used to fill multiple positions in this classification. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Core Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

·     Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

·     Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

·     Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

·     Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach.

·     Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

·     Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

·     Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

·     Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.

The actual salary shall be determined by the final candidate’s qualifications and experience.  In addition to the starting salary, employees in the Senior Accountant classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

Salary Range:
$90,729.60 - $110,552.00 Annually
 

The Community Energy Department is seeking to fill one (1) Senior Accountant position in the Budget and Financial Management Division. This position reports to the Division Manager and will work closely with the City’s Finance Department and the City Manager’s Budget Office. Under general supervision, the Senior Accountant will be responsible for developing and maintaining fiscal operations for the department, as well as day-to-day management of the fiscal team. Other responsibilities include monitoring the needs of the accounting function in the department and providing recommendations to ensure the department’s accounting expertise remains in line with financial reporting demands and regulatory requirements. Typical duties of this position may include, but are not limited to: 

• Managing the accounting and financial reporting requirements of San Jose Clean Energy (SJCE);
• Assuring compliance with a variety of regulations and fiscal procedures related to the flow of SJCE funds;
• Preparing periodic financial statements, including SJCE’s annual financial statements, notes to the financial statements and auditor lead sheets;
• In coordination with the City’s internal and external auditors, developing Agreed Upon Procedures for the SJCE program and respond to annual audits of those procedures;
• Working closely with the City’s Finance Department, maintain compliance with the requirements of the City’s General Ledger and ensuring that financial statements/reports are compliant with professional accounting standards and applicable rules and regulations; 
• Implementing any new Generally Accounting Standards Board (GASB) pronouncements related to Clean Energy;
• Overseeing bank reconciliations and ensuring program transactions are properly documented and accounted for;
• Supporting year-end financial audits on behalf of SJCE, including demonstrating compliance with financial policies, procedures and other relevant information to internal and external auditors; 
• Assisting in the preparation of a variety of departmental and City financial reports, including the City’s Comprehensive Annual Financial Report as well as other applicable regulatory reports. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment

 
Competencies:

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures, policies, and federal and state rules and regulations. 

• Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. 

• Computer Skills – Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel. 

• Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. 

• Analytical Thinking – Approaches a problem or situation by using a logical, systematic, sequential approach. 

• Fiscal Management – Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. 

• Planning – Acts to align own unit’s goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives. 

• Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. 

• Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment allowing others to learn from mistakes; provides motivational support and direction.

THE POSITION / JOB DUTIES

The Police Public Service Assistant (PSA) III is assigned to the Police Department’s Animal Services Unit and provides daily support with the customer service and animal shelter operations. Examples of job duties include:

· Assist with animal behavioral assessments.

· Assist potential adopters through the adoption process by completing forms and accurately entering adoption information into the database.

· Process animal intakes while explaining the process to the customer and assisting with paperwork and entering data.

· Process cash handling activities with regards to adoptions, intakes, outcomes, and pet licensing.

· Assist with caring for the animals by providing food, water, basic grooming, and enrichment activities to minimize shelter environment stress.

· Preparing and administering vaccinations to animals entering the facility.

· Assist with behavior assessments for the placement of animals.

· Data entry and clerical support.

· Perform related duties as assigned.

QUALIFICATIONS

Experience: Professional experience working with animals is preferred.

Special Requirements:  Must be 18 years of age.  The selected candidate must be willing to work a variety of shifts, including days, afternoons, weekends, and holidays.  Ability to lift and carry up to 40 pounds.

COMPENSATION

Hourly Rate: $16.67 - $20.26. Placement within the range will be made depending upon the qualifications and experience of the selected candidate.  This is a part-time/long-term temporary assignment and may work up to 20 hours per week.

HOW TO APPLY

To be considered for this opportunity, submit a completed application, resume, and completed the supplemental questionnaire online.  

RECRUITMENT AND SELECTION PROCESS

This recruitment will remain open until filled.  Interested candidates are encouraged to apply as soon as possible.  Highly competitive candidates may be invited to participate in an individual and/or panel interviews, background investigation, and other related components.

TO VIEW THE JOB ANNOUNCEMENT, CLICK 'JOB URL OR JOB PDF' BELOW