Location
Description
Highlights of the position:
- Join a dynamic Library Department that delivers extraordinary service
- Opportunities to engage with the community and affect positive changes
- Work in a collaborative and professional environment
The City of Thousand Oaks is recruiting for a Library Assistant in the Circulation Division. The Library Assistant will perform a wide range of duties in support of the operations, services, and programs of the Thousand Oaks Library and Newbury Park Library.
Primary Responsibilities:
- Perform circulation activities such as checking in/out materials, registering patrons, resolving minor collection issues, provide basic reference services, and customer service (in person, over the telephone, and online via e-mail or text).
- Coordinate work schedules for Library Pages; track hours and approve timesheets. Supervise and train Library Pages as needed.
- Set up and take down meeting room equipment in support of library events; train new staff on set up and take down procedures.
- Assist with general operation of technology and media equipment; respond to and troubleshoot equipment support requests.
- Assist with documentation for performance reviews and performance issues.
- Assist with additional projects or tasks as needed.
Ideal Candidate
The ideal candidate should possess:
- Excellent communication (written, verbal) and interpersonal skills; ability to work effectively with other employees and a diverse customer base.
- Ability to successfully resolve difficult situations involving patrons and other members of the public.
- Ability to multi-task in a busy environment and quickly adapt to changing priorities.
- Excellent attention to detail and organizational skills.
- Proficiency with Microsoft Office Suite.
- Demonstrated ability to learn and use new software quickly.
- Experience with library system software such as Sierra or Polaris.
- Equivalent to a high school diploma, supplemented by specialized or college level course work in library science or related field.
- 2+ years of responsible clerical and routine technical experience in a library comparable to a Library Aide classification.
- A valid class C California’s driver’s license.
Core Competencies:
- Results Oriented
- Customer-Focused
- Accountable
- Problem Solver and Decision Maker
- Planner and Organizer
- Interpersonally Effective
- Technically Knowledgeable
The position requires working night and weekend shifts at both the Thousand Oaks and the Newbury Park Libraries.
Benefits
The City of Thousand Oaks offers excellent benefits including:
Medical, Dental, Vision, Pension Retirement, 401(a), Retirement Health Savings Plan, Tuition Reimbursement, and more. Click here for more information.
Special Instructions
FILING DEADLINE: Recruitment may close at any time. Open until a sufficient number of qualified applicants has been received.
First review of candidates: Tuesday, August 6, 2024
SUPPLEMENTAL QUESTIONNAIRE: Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicant's qualifications for the position.
Additional information about the City is available on our website at www.toaks.org.
REASONABLE ACCOMMODATION: The City of Thousand Oaks makes reasonable accommodation for individuals with disabilities to participate in the selection process. If you wish to request an accommodation in order to participate in the selection process, you must inform the Human Resources Department in writing no later than the final filing date. Applicants requesting an accommodation should document the request including the type and extent of accommodations requested to participate in the selection process and/or perform the duties of the job for which applied.
VETERAN'S PREFERENCE: In order to qualify for Veteran’s Preference a Form DD214, or other acceptable proof of service, must be submitted by the deadline date/time noted in the job announcement. Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list, providing he/she meets the criteria for an eligible veteran.
The provisions of this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.