Location
Description
Position:
The role of the Resilience Coordinator position will be to support the Mission of the Office of Emergency Management, which is “To provide leadership of the City of San José’s emergency management responsibilities through planning and coordination of programs, functions, and supporting activities to prepare for, respond to, and recover from all emergencies and disasters.” The position will assist in coordinating multi-hazard planning efforts in the City of San José, including reviewing documents with an intentional lens of Access and Functional Needs (AFN) and racial equity considerations in emergency. This position requires high levels of analysis, document development, understanding of the State of California’s Standardized Emergency Management System principles and integration with response plans. This is the fully experienced level in the unclassified Executive Analyst series and requires an individual to work under the general direction of an assigned executive in the Office of Emergency Management with full professional independence.
· Assist in the coordination of programs to integrate existing emergency preparedness and comprehensive operational plans and procedures with internal city offices and departments, other government agencies, community-based organizations, volunteers, public service agencies, private and nonprofit sector resource agencies to ensure that established programs and plans comply with state and federal guidelines.
· Plan and coordinate emergency management operational activities, drills, and events with all levels of government, school districts, public utilities, community-based organizations, volunteers, public service agencies, private and nonprofit sector resource agencies with disaster response administration.
· Research, evaluate, and assist in the development and maintenance of comprehensive emergency plans in accordance with federal and state emergency management guides.
· During major disasters and emergencies, performs emergency management tasks requiring action from all levels of government, school districts, public utilities, community-based organizations, volunteers, public service agencies, private and nonprofit sector resources agencies.
· Administers, coordinates, and presents Disaster Service Worker training for employees and emergency management training for Emergency Operations Center (EOC) Staff.
· Monitors state and federal disaster preparedness information and requirement updates, and may advise management of issues
· Assists with preparing correspondence, procedures, transmittals, project and grant applications and program reports associated with emergency management activities
· Performs other emergency management duties as assigned
· This position responds to activations of the EOC.
Typical Duties and Results
• Participates in the organization, administration, operations, and functions of the Office of Emergency Management
• Assists in coordinating Office of Emergency Management programs with other city departments
• Conducts research on emergency planning best practice activities of other like organizations
• Assists in developing reports related to how to implement state and federal guidance on emergency planning
• Assists in presentations and trainings on community preparedness, city preparedness activities, outreach and technical skills to operate in conjunction with the Emergency Operation Center
• Supports office systems for emergency response workflow; revises emergency forms; manages records related to emergencies and disasters; proposes resolutions to challenges as they relate to emergency activities, documentation and recovery
• Performs emergency preparedness tasks that requires attention to detail and integration with plans, procedures and training tools
• Maintains administrative records, supplies, inventory control and tests of disaster equipment related to community preparedness
• Provides public education training
• Responds to activations of the Emergency Operations Center
• Act as the Office of Emergency Management Duty Officer on a periodic basis
• Performs other emergency management activities as needed
Distinguishing Characteristics
This position requires an energetic, well focused, and detailed oriented applicant. Under general supervision, the applicant would be responsible for analytic work of moderate difficulty in areas such as plans and procedure development; review and analysis of existing plans and newly proposed plans; generalized analysis of continuity between plans; organization and methods analysis; or personnel analysis. Performs additional work as required.
The position also requires a high level of professionalism, excellent customer service skills, and a strong work ethic. The position requires excellent judgment, initiative, integrity, analytical and organizational skills.
Ideal Candidate
Minimum Qualifications
Education and Experience: Bachelor's Degree from an accredited college or university and four (4) years of professional level analytic and/or administrative experience. A Master's Degree in public administration, business administration or related field is preferred, and can be substituted for one year of the required experience.
Required Licensing (such as driver’s license, certifications, etc.) Possession of a valid California Driver’s license may be required for some assignments.
When assigned to the Office of Emergency Management:
• Possession of FEMA Professional Development Series (PDS) Certificate is preferred upon hire, otherwise must be completed within one (1) year of employment.
• Possession of FEMA Advanced Professional Series (APS) Certificate is preferred upon hire, otherwise must be completed within two (2) years of employment.
• State of California EOC Position Credential within approximately two (2) years of employment. Must be maintained continually as a condition of employment.
• IAEM Certified Emergency Manager within approximately six (6) years of employment. Must be maintained continually as a condition of employment.
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.
Desired Qualifications
• Experience in emergency management.
• Experience with working both independently and interdependently to ensure work is completed in an accurate and timely fashion
• Experience with working with diverse groups, including volunteers
• Ability to communicate effectively in written and oral form
• Experience with managing a Learning Management System
• Experience with content creation, graphic design, and utilization of creative platforms for presentations/trainings
• Experience with Project Management
• Experience with writing and presenting memorandums and reports in a clear and instructive manner.
• Cultural competency.
• Learning and understanding of key social issues such as racial equity, immigration reform, equity and inclusion, social determinants of health, social vulnerabilities, implicit bias, etc.
• Available to respond during emergencies and be on call
• Create impact through community service
• Work well with others, even when under pressure and scrutiny
The successful candidate will possess a high level of professionalism, excellent customer service skills, and a strong work ethic. The position requires excellent judgment, initiative, integrity, and analytical and organizational skills.
Core Competencies
The ideal candidate will possess the following competencies, as demonstrated from past and current employment history.
· Job Expertise: demonstrates knowledge of and experience with applicable profession/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations
· Analytical Thinking: approaches a problem or situation by using a logical systematic, sequential approach
· Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills’ displays openness to other people’s ideas and thoughts.
· Creativity: Addresses objectives and problems while questioning traditional assumptions/solutions in order to generate creative ideas and new ways of doing business; exhibits creativity and innovation when contributing to organizational and individual objectives; seeks out opportunities to improve, streamline, reinvent work processes.
· Customer Service: demonstrates the ability to anticipate customers’ needs and deliver services effectively and efficiently using professional demeanor
· Initiative: exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing educational opportunities that promote job performance.
· Team Work & Interpersonal Skills: develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
· Computer Skills: experience with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the job specific questions. You must fill out the online application available on the City of San José website. As part of this process, you will be required to submit a cover letter & resume and answer five (5) supplemental questions. Please limit your response to no more than 4 pages.
You must answer all job specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. References to a resume will be deemed incomplete and your application withheld from further consideration.
If you have questions about the duties of the position, the selection or hiring processes, please contact Jessica Lowry by email at jessica.lowry@sanjoseca.gov.
The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Senior Executive Analyst classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.
Those candidates with experience and training that best match the position will move forward to the next phase of the selection process, which will include interview(s) and reference checks.
Job Specific Questions: (limit 4 pages total)
1. Please indicate how you meet the minimum qualifications for this position.
☐ Bachelor’s Degree from an accredited college or university and four (4) years of professional level analytic and/or administrative experience.
☐ Master’s Degree from an accredited college or university and three (3) years of professional level analytic and/or administrative experience.
☐ None of the above.
2. Do you have any certifications in Emergency Management? If yes, please provide the certifications you have.
3. Describe a time when you were confronted with a challenge, how you assessed the level of risk involved with the challenge, a plan of action to address the challenge, and how you communicated your plan of action to your supervisor and peers.
4. Please describe an emergency plan or other policy that you have developed and the process you took in implementation.
5. Please describe your experience working with elected officials or executives. If you do not have any direct experience working with elected officials or executives, please describe any comparable experience.
To apply, please complete an application via the City of San José’s website at www.sanjoseca.gov/citycareers. This position will remain open until filled. The first application review will be on Monday, July 24, 2023 at 8:00 am PT.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.
Per the City’s COVID19 Mandatory Vaccination Policy, the City requires all employees starting on or after February 11, 2022 to provide proof of vaccination as a condition of employment absent a documented medical and/or religious exemption. Proof of vaccination means that employees are required to be “up-to-date” with regards to the COVID-19 vaccine. Consistent with the Santa Clara County Public Health Order issued on December 28, 2021, "up-to-date" means that employees are required to be vaccinated with the entire recommended initial series of a COVID-19 vaccine (two doses of the Pfizer, Moderna or Novavax COVID-19 vaccine or a single dose of the Johnson & Johnson COVID-19 vaccine).
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San José will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application.
