San Jose

Community Programs Administrator (20532342)

202300519
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Library
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South Bay
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Full-Time
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8/12/2024 at 11:59pm
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$113,327.76-$138,072.48 Annually
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None

Location

200 East Santa Clara Street, San Jose, 95113-1905

Description

The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has 24 branch libraries across San José, in addition to the Dr. Martin Luther King, Jr. Library, which is the city's main library jointly operated through a unique partnership with San José State University. SJPL serves a diverse community of roughly one-million residents and currently has over 700,000 library members. It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year.

SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at the core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Access digital equity initiative, which has become the number one provider of free public access to Wi-Fi connectivity, tech device lending, and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne, City Librarian, who was nationally recognized in 2017 as Library Journal's "Librarian of the Year."

SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL's work and learn more about its impact, visit www.sjpl.org The San Jose Public Library is currently seeking to fill one (1) full-time Community Programs Administrator (CPA) vacancy in the Education and Learning Pathways Division.

The salary range for Community Programs Administrator is: $113,327.76 - $138,072.48 Annually.

This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

This Community Programs Administrator (CPA) will be part of the Education and Learning Pathways Division of the Library Department and will be housed at the Seven Trees Branch Library.

This position will provide oversight of the Seven Trees Branch Library as well as coordinate with other City departments to provide wrap around services in the Santee neighborhood, a Children and Youth Services Master Plan (CYSMP) demonstration site. This position will function across the department to support early education, adult literacy, ESL, Citizenship, and other library services for families in the Seven Trees/Santee neighborhood. The CPA will analyze available data and work with City departments to identify service priorities, partnerships, and opportunities related to support for educational and employment attainment of community members in the Santee neighborhood.

This position will:

  • Develop strategies to monitor and evaluate programs and services in alignment with adopted quality standards and ensure that all programs at Seven Trees are executed against those standards.
  • Identify gaps in service and programs and develop a strategic plan to address issues.

The ideal candidate will:

  • Have current knowledge of the CYSMP, collaboration models, data collection, and analysis methodology as well as the ability to lead development of enhanced service models.
  • Be a self-starter who takes initiative yet seek approvals and keep leadership informed as appropriate


Please note that applications are currently not accepted through CalOpps or any other third-party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.Education: Bachelor's degree from an accredited college or university with a major in public administration, social work, sociology, psychology or a related field.

Experience: Four years (4) of increasingly responsible professional experience related to the particular program assignment.

Required Licensing (such as driver's license, certifications, etc.):
Possession of a valid California driver's license may be required for some assignments.

Form 700:
This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.

Job Expertise - Demonstrates knowledge of and experience with applicable adult and family literacy principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. It is desirable to possess experience with outreach and community engagement.

Change Management - Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness. Helps others to successfully manage organizational change. Develops, plans, and follows through on change initiatives.

Collaboration - Develops networks and builds alliances; participates in cross-functional activities to achieve organizational objectives.

Communication Skills - communicates and listens effectively and responds in a timely, effective, positive, and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form.

Project Management - Ensures support for projects and implements agency goals and strategic objectives.

Problem Solving - Approaches a situation or problem by defining the problem or issue, determines the significance of problems, collections data, distinguishing between relevant and irrelevant data. Makes inferences about the meaning of the data and uses logic and intuition to arrive at decisions or solutions that achieve the desired outcome.

Teamwork & Interpersonal Skills - Demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with unit staff, co-workers, and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Lisa Harding at lisa.harding@sanjoseca.gov

You will be prompted to answer the following job-specific questions during the online application process:

1. What is the highest level of education you have completed?

  • High School Diploma or the equivalent (GED)
  • College (1 to 29 semester units/ 1 to 44 quarter units)
  • College (30 to 59 semester units/ 45 to 89 quarter units)
  • College (60 to 89 semester units/ 90 to 134 quarter units)
  • College (90 to 119 semester units/ 135 to 179 quarter units)
  • College (120 or more semester units/ 180 or more quarter units)
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctoral Degree
  • Other
  • None of the above

2. If you have a bachelor's degree or higher from an accredited college or university with a major in public administration, social work, sociology, psychology, or a related field, please state the field of study and the issuing accredited college or university. If not applicable, please list N/A.

3. How many years of increasingly responsible professional experience related to the particular program assignment.do you possess? Note: One (1) year of full-time work is equal to 2,080 hours.

  • Less than four (4) years
  • Four (4) years or more

4. This position may require a State of California Driver's License. Please select the applicable option that best describes your driver's license, or your ability to possess a valid driver's license.

  • State of CA, Class A Driver's License
  • State of CA, Class B Driver's License
  • State of CA, Class C Driver's License
  • I do not possess a State of California Driver's License but, I can obtain one.
  • I do not possess a State of California Driver's License and I cannot obtain one.

5. Please indicate if you have experience with the following. Select all that apply.

  • Program management and implementation
  • Evaluating programs and services
  • Establishing performance measures
  • None of the above

6. If you selected any of the experience options above, please describe your experience in detail.

7. Describe your experience working on a complex project for which you had primary or significant responsibility. Specify how you dealt with the complexity of the project, coordinated amongst key stakeholders, maintained schedule, and achieved the desired results.

8. Describe your experience(s) relating to leading and managing in a changing environment. Please include examples of your management style in your description.

YOU MUST ANSWER ALL JOB-SPECIFIC QUESTIONS TO BE CONSIDERED FOR THIS POSITION. Submission of a resume is optional. However, submission of a resume in lieu of completing the education and work experience sections on the application and failing to answer all the questions will constitute an incomplete application and it will be withheld from further consideration.

The application deadline is 11:55 PM on Monday, August 12, 2024. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  

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Recruitment Contact

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