Location
Description
This is a CONTINUOUS RECRUIMENT
MONTHLY SALARY:
Police Records Specialist I - $5,127.47 to $6,113.58
Police Records Specialist II - $5,636.44 to $6,716.00
Plus a comprehensive benefits package
Why Join our Department?
The Police Records Specialist is a vital position in the San Mateo Police Department and we are seeking a candidate to join our diverse and outstanding group of men and women who are dedicated to providing exceptional public service. The Police Department is committed to improving the quality of life and solving problems while protecting our community through professionalism, integrity and excellence. We strive to be the model police agency that others will emulate and a leader in the County and in our profession, adopting creative and innovative strategies to prevent crime and support those most in need. We will continue to do this through cutting-edge technology, creative solutions to problems, by respecting individual rights, conducting fair and non-biased policing, and good, old-fashioned police work.
What You’ll Do
- Receive on-the-job training, learn, and perform work in the following police records functions:
- Meet and assist the public at the Police Department reception counter and provide information according to City policy and Government Code requirements.
- Answer non-emergency heavy volume, incoming telephone calls.
- Operate machines and technology including but not limited to a computer, facsimile, copier/scanner/printer, calculator, desk-top computer, and a telecommunication terminal accessing County, State and National law enforcement automated information systems.
- Type, process, scan, and file a wide variety of police reports, warrants, subpoenas, citations, registrant files and court ordered record sealings utilizing various types of technology.
- Verify computer entries, process validations and assist with state and federal audits.
- Maintain logs for state and federal computer entries and updates.
- Retrieve and review daily crime reports for accuracy prior to submission to the District Attorney.
- Operate and organize a Department Records Management System to retrieve information such as searches for names, incidents, reports, and calls for service.
- Disseminate records information to department staff, outside law enforcement agencies, the public and other employees according to established laws and guidelines.
- Keep current on continuous changes and additions in report release requirements.
- Handle citizen complaints at the reception counter and on the telephone.
- Assist in training new and other assigned personnel.
- Perform record checks for authorized agencies in strict accordance with the law.
- Process vehicle release forms and collect fees.
- Process mail and order supplies.
- Purge department and citywide files as required.
- Assist in developing procedures.
- Perform other duties as assigned.
If assigned to the Property Unit, duties may include but not limited to:
- Receive and maintain the chain of custody and integrity of, and safely store evidence, found property, and property held for safekeeping.
- Advise staff on proper packaging and submission procedures.
- Conduct inventories and audits of property and evidence.
- Release property to the public or the legally authorized persons in accordance with disposition forms, court orders, or stipulations.
- Check out items needed for court, investigations, and forensic testing; share evidence needed for investigation or review; transport items to and from laboratory and maintain strict records of chain of custody.
- Testify in court to verify chain of custody records of evidence.
- Make arrangements for auction of unclaimed property.
Ideal Candidate
Who You Are
- You are able to perform general clerical work including maintenance of police records.
- You are able to learn basic methods, rules and policies of a municipal law enforcement agency.
- You are able to adhere strictly to the City’s Organizational Principles and Policies as defined in City and Division manuals.
- You are able to learn to perform records searches quickly and accurately using modern office computers.
- You are able to understand and carry out oral and written directions.
- You are able to receive and respond to questions from the public, outside agencies and other City departments.
- You are able to work effectively to provide quality service to the public, City staff and other agencies in a manner that is responsive, timely and courteous.
- You are able to work cooperatively towards the success of team goals in a positive and respectful manner.
- You are able to exhibit a professional image and communicate in a clear and informative manner both verbally and in writing.
- You are able to use a personal computer and a variety of software applications and type at a speed necessary for adequate job performance.
- You are able to work various shifts as assigned.
- You are able to manage time efficiently to accomplish work assignments; work effectively on multiple tasks.
- You are able to maintain detailed logs and records.
- You are able to establish and maintain effective working relationships with those contacted in the course of work.
- You are able to communicate clearly and concisely, both orally and in writing.
- You have knowledge of English usage, spelling, grammar, and punctuation.
- You have knowledge of modern office procedures, methods and computer equipment.
- You have knowledge of business letter writing and basic report preparation.
- You have knowledge of principles and practices of customer service.
- You have knowledge of principles and procedures of record keeping.
What You Bring
Police Records Specialist I:
- Equivalent to completion of the twelfth grade supplemented by specialized clerical courses.
Police Records Specialist II (In addition to the Police Records Specialist I qualifications):
- One year of clerical experience in a police department setting comparable to that of a Police Records Specialist I with the City of San Mateo.
Bonus Points (highly desirable)
- One year of general clerical experience
- Previous experience as a Police Records Specialist
- Experience with Sunridge RIMS
- Experience with CLETS
Benefits
What We Offer
- Comprehensive benefits package including generous paid leave and health benefits
- CalPERS retirement – 2% @ 55 for classic members; 2% @ 62 for new members. Classic employees contribute 7.94% to CalPERS and New members contribute 6.75% to CalPERS with participation in the Social Security Program
- Programs: Deferred Compensation plan with City match up to 0.5% of base salary, City will contribute 0.5% of base salary to the deferred compensation plan, and 1% city contribution to a Retirement Health Savings Account
- Free Fitness classes through City of San Mateo Parks and Recreation, Employee Assistance Program and Credit Union Membership
- Bilingual Differential: $195 monthly (if applicable)
- This classification is represented by the San Mateo City Employees' Association
Special Instructions
Examination and Selection Process
This is a continuous recruitment. Based upon a review of the applications, and responses to the supplemental questionnaires, applicants meeting the minimum qualifications will be placed on the employment list. The employment list is updated continuously as applicants become eligible. Current and future vacancies may be filled from this list. Your eligibility will remain in effect for one year from the date that you are notified. Once placed on the employment list and when a position needs to be filled, the San Mateo Police Department representative will contact candidates selected to move onto the next step in the hiring process.
If a conditional employment offer is made, candidates must take a polygraph examination, a psychological examination, a medical examination, a drug screen, background investigation, fingerprinting process, interview with Police Technical Services Administrator, and will end with the Chief of Police or their designee’s interview.
ADA Special Requirement: Essential duties require the following physical abilities and work environment:
Ability to work in a standard office environment with some ability to lift and climb; ability to work various shifts.
Note: The City of San Mateo reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process.
Fine Print
Prior to hire, candidates will be required to successfully complete a pre-employment process, including a driving record review, reference check, and a Department of Justice (DOJ) fingerprint check. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification from the recruitment process.
Candidates with a disability who may require special assistance in any phase of the application or testing process should contact Lourdes Coles, Sr. Human Resources Analyst at lcoles@cityofsanmateo.org or (650) 522-7264. Do not upload any documents related to your request for accommodation in CalOpps.
The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual preference, marital status or national origin. It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits, and all other privileges, terms and conditions of employment. The City of San Mateo is an Equal Opportunity Employer (EOE).