Location
Description
Join our team!
We are seeking self-motivated and community-oriented individuals interested in learning a new career to join our fast-paced Police department as 9-1-1 Dispatcher Trainees. Our Dispatchers provide an essential and impactful service to our community and find reward in helping those in need.
**Paid training provided!**
We provide the training and tools necessary for you to learn to respond to emergency and non-emergency calls including dispatching police officers to calls for services and operate a variety of communication equipment such as radios, telephones, and computer systems.
Working shifts for this position consist of a 10-hour days/4 days a week (varied) work schedule including nights, weekends, and holidays. Schedules rotate every four months and may change to 12-hour days/3 days a week when needed.
Trainee's earn $51,485.00/year ($24.75/hour) plus excellent benefits!
**Opportunity for Growth Built-in!**
Upon successful completion of Police Dispatcher Trainee, promotion to Police Dispatcher and salary increase to $58,190.00/year ($27.97/hour), with raises up to $74,253/year ($35.69/hour), plus additional night shift pay, and amazing benefits!
Minimum Qualifications:
Education: Equivalent to the completion of the twelfth grade. Additional specialized training in communications or a related field is desirable.
Experience: Some emergency or non-emergency dispatch experience is desirable.
License/Certificates: Possession of, or ability to obtain, a Terminal Operator Certificate within one year of employment.
Special Requirements: Must be 21 years of age as of the date of hire; a United States citizen or meet citizenship requirements; and be of good moral character with no felony convictions.
Recruitment Process:
- Computerized test - Pass or Fail.*
- Oral Interview.
- A thorough background investigation, which includes a medical, psychological, polygraph, and drug/alcohol screening.
*Computerized Testing Process
- Testing is conducted by National Testing Network (NTN). NTN will provide the City with your test results so that we may invite you to the next steps in the Recruitment Process.
- To register and schedule a test, go to www.nationaltestingnetwork.com, select ‘Find Jobs’, then select Emergency Communications Jobs, and sign up for the Simi Valley Police Department.
When you visit the www.nationaltestingnetwork.com website, complete the NTN registration process and schedule your test and review detailed information about the testing process and Frequently Asked Questions. Testing can be done virtually or in-person at a facility.
A fee is required to take the written exam. Candidates with demonstrated financial hardship may submit a request to have the fee waived prior to test registration. See Candidate FAQ #26 at https://www.nationaltestingnetwork.com/publicsafetyjobs/faqs.cfm for more information.
Ideal Candidate
Our ideal candidate will demonstrate a passion and dedication to gaining the knowledge, skills, and proficiencies required in the functions of a Police Communications Center. We find these skills are the most helpful to succeed in this position:
- A strong desire to help others and the ability to remain calm with those in need.
- Ability to deal effectively with different personalities while remaining in control of their own emotions.
- Strong listening and effective interviewing skills.
- Ability to multi-task and work with minimum supervision.
- Posses a proficient level of computer literacy and ability to operate office equipment.
- Ability to work in a team environment, but also think, react, and make decisions independently.
- Ability to communicate in a clear and concise manner in person, on the telephone, and over radio.
Benefits
We are proud to offer a comprehensive and competitive benefits package in which medical is fully paid for most plans (including family coverage) as specified in the current employee group contract, a full calendar of employee appreciation events and activities, and many additional benefits including:
- Retirement/Pension:
- 2% @ 55 CalPERS formula for Classic members (includes Individuals who were active members of a reciprocal public retirement system within the last six months, or were previously employed with the City of Simi Valley and enrolled in CalPERS prior to January 1, 2013), 4th Level Survivor Benefit, and single-highest year final compensation.
- 2% @ 62 CalPERS formula for New members, 4th Level Survivor Benefit, and three-year average highest final compensation.
- 457(b) plan with a Roth option; City contribution of $20 per paycheck and match up to $50 per paycheck.
- The City does not participate in the Social Security system; therefore, there is no FICA deduction from wages except for Medicare hospital insurance protection.
- Health Insurance: Coverage available as early as 1st of the month following start date. A variety of PPO and HMO plans are available through the CalPERS Health Program. The City contributes $157 per month and up to $2,262.44 per month in “Simiflex Dollars,” towards the cost of medical. “Simiflex Dollars” can be used to offset the cost of medical, dental, and/or vision insurance, or other optional benefits. Medical and dependent care flexible spending accounts are also available.
- Prescription Drug Plan: Major retail options and mail order program.
- Paid Dental Insurance: After the City contribution of up to $90.02 per month, Dental insurance from Delta Dental costs the employee $0 per month for family coverage depending on plan chosen.
- Vision Insurance: After the City contribution of $21.00 per month, Vision insurance from VSP costs the employee $1.46 per month for family coverage.
- Employee Assistance Program (EAP): Confidential counseling and referral service to help employees and their household members resolve personal problems, provided by Aetna.
- Optional Insurance from AFLAC: Available plans include accident, cancer, hospital and critical care.
- Paid Leave:
- 208 hours (26, 8-hour days) per year of paid time off (one bank of time that combines vacation and sick leave) which has the option to be cashed out. Accruals increase at 5 years and 10 years of service.
- 11 paid holidays per year and one floating holiday per year.
- Employee & Dependent Life Insurance Plans provided at City expense.
- Tuition Reimbursement: Up to $1,600 per year.
- Alternative Work Schedules: Many positions offer a 9/80 schedule with alternative Monday or Friday off.
This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.
Special Instructions
All offers of employment are contingent on successfully passing a background investigation and may also include a pre-employment physical and/or drug screen.
This recruitment is continuous with application review occurring on a regular basis. Apply today online at www.Calopps.org.
Resumes are not accepted in lieu of the City’s Application form. Employment applications and supplemental questionnaires must be complete, contain a minimum of ten years of experience (appropriately), and list gaps in employment.
Selection Process: Candidates who possess the best combination of qualifications will be invited to interview; an interview is not guaranteed.
Applicants seeking Veteran’s Preference must submit form DD214.
Reasonable Accommodation: In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.
AN EQUAL OPPORTUNITY EMPLOYER ENCOURAGING WORKFORCE DIVERSITY