Location
Description
$2500 Sign-on Bonus!
Hybrid Teleworking Schedule Available!
THE POSITION
Tri-City is recruiting to fill the position of Quality Assurance Specialist II within our Best Practices Department. The Quality Assurance Specialist II is responsible for facilitating the Agency's Electronic Health Record (EHR) training and carry out duties to maintain Tri-City's Quality Assurance Program in accordance with specified county, state, and federal laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA). This position will report to the Quality Assurance Supervisor.
This position will perform the following essential duties, including, but not limited to:
- Assists with maintaining the Authority’s quality assurance program in accordance with federal, state, and local laws and regulations, Authority rules, guidelines and values; develops systems and standards for compliance evaluation; implements training, monitoring, and processes to ensure that Authority activities are in compliance with specified laws; recommends ways to integrate the quality assurance message into all aspects of the Authority’s business and human relations.
- Assists in determining the type and frequency of training needs; collaborates with the Quality Assurance Supervisor in the design and delivery of training; develops job specific training manuals to be used during staff training for each health center implementation and ongoing support.
- Coordinates with the Quality Assurance Supervisor in the implementation of policies and procedures concerning best practices and compliance issues.
- Reviews charts in the Electronic Health Records (EHR) system to monitor clinical staff records and to ensure compliance; trains staff and interns on documentation standards, new processes and on the chart review process.
- Assists with the facilitation of all internal and external quality assurance audits; assists program staff in preparing for audits; assists with collaborating on the implementation of any corrective action as a result of the audit.
- Participates in any needed training, meeting, committee, and compliance groups on monthly or quarterly basis; facilitates quality assurance meetings, workshops, and committees in order to enhance documentation quality.
- Perform other duties as assigned.
Ideal Candidate
Education and Experience:
Education:
- Quality Assurance Specialist II: Equivalent to a bachelor’s degree with major coursework in behavioral health, social work or a related field.
Experience:
- Quality Assurance Specialist II: Four (4) years of increasingly responsible experience working in quality assurance in a behavioral health or social services setting.
Benefits
FULL-TIME EMPLOYEE BENEFITS:
NEW! Sign-on Bonuses: $2500 for eligible positions.
Merit Salary Increases: Annually based on performance, budget availability and supervisor approval.
CalPERS Pension: 2% @ 55 for Classic Members and 2% @ 62 for PEPRA Members; employee contributes 7% for Classic and 7.75% for PEPRA. No Social Security.
Vacation: 80 hours per year, increasing with years of service with a maximum of 240 hours; cash out option available.
Sick Leave: Full-Time employees = 88 hours per year with no cap.
Holidays: 11 paid holidays per calendar year plus an additional 16 hours of Floating Holidays.
NEW! Longevity Pay: $2500 at 5 years of service; $5000 at 10-35 milestone years of service.
REVISED! Flexible Work Schedule: 9/80, 4/10 and/or intermittent teleworking, where applicable and approved by supervisor. **
Health Insurance: Medical (Kaiser HMO), dental (MetLife PPO) and vision coverage (EyeMed) of which 80% is paid by Tri-City Mental Health Authority (TCMHA).
Life Insurance: Paid at one times annual salary, paid by Tri-City MHA with additional optional coverage available.
Deferred Compensation (457b): Available to interested employees; no employer match.
Additional Optional Benefits: EAP, FSA, STD/LTD & ADD, Bilingual Incentive Pay, On Call Pay, Employee Referral Fee Program, Loan Forgiveness, Credit Union available through CU of So Cal, paid time off for Continuing Medical Education (CME) and more.
**Availability of flexible schedule and days of regular day off is dependent upon the needs of the Department and approval from Management.
Special Instructions
REQUEST FOR ACCOMMODATION: Tri-City Mental Health Authority will make reasonable accommodations in the recruitment process to accommodate disabled applicants. If you are invited to participate in an examination or interview and have a disability for which you require an accommodation, please contact the Human Resources Department at hr-team@tricitymhs.org.
Tri-City Human Resources Department may contact candidates via email or phone. Please pay attention to both forms of communication as information regarding application status may be made by email or phone.
Tri-City does not cover the cost of relocation fees.
HEALTHCARE WORKER MANDATED VACCINATIONS
As a public behavioral health care agency, Tri-City is committed to ensuring the safety and well-being of our staff and clients. As part of our commitment to maintaining a healthy workplace environment, we have established the following requirements and guidelines:
- Proof of Vaccination: All new hires are required to provide proof of vaccination against COVID-19 upon employment. Alternatively, you may seek an exemption under our Mandatory COVID-19 Vaccination policy.
- Booster Doses: Eligible new hires must also receive booster doses of the COVID-19 vaccine.
- Mask Requirement: Employees may remove their masks in the workplace if they meet the following conditions:
- Receipt of the 2023-2024 COVID-19 vaccine, available from Pfizer, Moderna, or Novavax.
- Receipt of an annual influenza vaccine.
- Submission of proof of both the updated COVID-19 2023-2024 vaccine formula and the annual influenza vaccine to Human Resources.
Please be aware that individuals with an approved exemption must continue to wear masks while at work, as per our COVID-19 policy.