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The position of Administrative Analyst is a fully qualified journey-level professional classification. Administrative Analyst is distinguished from Management Analyst in that the Management Analyst has a higher level of managerial, budgetary and program administration responsibility. The current vacancy is in the Information Technology Department; however, the eligibility list established from this recruitment may also be used to fill future Administrative Analyst vacancies in other Departments throughout the City.

This position is assigned in the Administration, Fiscal and Performance Management Division, reporting to the IT Admin, Fiscal and Performance Manager. The incumbent will perform professional analysis, administrative support, and conduct research including statistical analysis of the results.  They will be responsible to assist with budget development and management, track and oversee the purchasing process, and manage the department's equipment replacement schedules as well as miscellaneous other management duties as assigned.

The City of Sunnyvale offers:

• provides comprehensive medical, dental, and vision benefits;
• contributes 4% of the 7% employee contribution to CalPERS for classic members, and
• provides retiree medical benefits.

The City of Sunnyvale provides an excellent benefits package.  A complete application packet will consist of a City of Sunnyvale employment application and responses to the required supplemental questions.  The final filing date is June 3, 2024 at 5:00 pm or after receiving 100 qualified applicants, whichever is first.  For complete information regarding this opportunity, please go to Sunnyvale.ca.gov and click jobs.

Salary: $44.27 - $56.50 Hourly

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top 10 cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Airport Department is seeking an individual whose values align with the values of the City's employees.

Prior to the impact of COVID, the Norman Y. Mineta San José International Airport (SJC) served more than 15 million passengers annually with 450 peak daily departures and arrivals on 13 international and domestic carriers to 50+ nonstop destinations. SJC has been one of America's fastest-growing major airports over the past four-year period, based on percentage increase in passenger seat capacity. We are looking for team members who can work toward our Mission Statement to "Connect, Serve and Inspire" and our Vision Statement to "Transform how Silicon Valley Travels". For more information about SJC, visit http://www.flysanjose.com.San José Mineta International Airport (SJC) is currently seeking a Telecommunications Infrastructure Manager for its Airport Technology Services (ATS) section. The role involves managing the Airport's campus-wide, on-site data centers and all Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs), and Minimum Points of Entry (MPOEs). Additionally, the position encompasses management for infrastructure improvements, including capacity planning, design, and project management for networking, power, space, and HVAC in the IT physical environments as well as the inside/outside cable plant. As SJC continues to evolve and grow, attracting more passengers and airlines, the selected candidate will act as a subject matter expert and liaison to SJC divisions, airlines, and tenants for MAC (Moves, Adds, Changes) requests, requirement analysis, RFP/Q review, and new construction projects as required. This position requires strong understanding of and working experience with project management practices. This is a leadership role with planning, designing, directing, and coordinating a work plan as well as supervising the activities and final work product of, up to two other members of the ATS Infrastructure team.

Roles & Responsibilities:

• Lead the design, planning, and management of the campus-wide cable plant and IT physical infrastructure to support the Airport improvements, airlines, and tenants, addressing both current & future needs.
• Provide a comprehensive understanding of technology offerings, implementation constraints, and costing. Ability to propose technology recommendations and solutions by providing a solid and complete justification for each solution.
• Assess the voice and data needs of the Airport, develop Airport technical standards, determine where the cable infrastructure should be installed, and oversee the installation.
• Serve as Subject Matter Expert and liaison to Airport divisions, airlines, and tenants for requests, requirements, RFP/Qs, and new construction projects as required.
• Manage stakeholder engagement acting as Point of Contact (PoC) for project activities, conducting project reviews, identifying and escalating project issues, briefing on proposed technology, organizing and conducting vendor site visits, and fostering collaborative working relationships.
• Possess a strong understanding of, and working experience with, Project Management practices and tools.
• Ability to understand your audience, negotiate with stakeholders, and clearly understand the requirements and scope.
• Coordinate project schedules, including participation in meetings, documentation, and tracking action items to ensure successful completion.
• Oversee the preparation of proposals, business plans, proposal work statements and specifications, operating budgets, and financial terms/conditions of contract. Participate in the negotiation of contracts & contract changes, review Statements of Work (SOWs)/Work Orders to understand commitment and expectations.
• Data Center Management of the Airport's mission critical on-site Data Centers, Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs), and Minimum Points of Entry (MPOEs). Responsibilities include operational and capacity planning, physical security management, and setting policy on best practice use of the facility.

Highly Desirable Qualifications:

• Possess a BICSI RCDD (Registered Communications Distribution Designer) certification.
• Be an Outside/Inside Plant specialist. Airport experience preferred.
• Ability to determine the scope, cost, and time for existing and new OSP/ISP projects that are moderate to complex in a matrix environment.
• Outside/Inside plant construction and project management experience and inventory management experience.
• Familiarity with data center industry standards, building codes, and safety standards.
• Demonstrates in-depth knowledge of fiber optic engineering principles with OSP job-related functional areas to include general best practices, procedures, and industry standards.
• 5 years or more experiences working in mission critical environments (e.g., airports, utilities, telecommunications carriers, etc.) requiring coordination across multi-disciplines for delivering a common goal.
• 5+ years mission critical Data Center operations experience.
• 5+ years' Telecom industry experience.
• 5+ years' experience with Outside Plant cabling (OSP) & Inside Plant cabling (ISP), structured cabling systems.
• Experience coordinating with GIS teams to ensure as-builts are reflected in existing mapping tools.
• Experience working with GIS teams to document all fiber paths, terminations, and splices for all cabling projects.

Salary Information:
The actual salary shall be determined by the final candidate's qualifications and experience. The below salary ranges include an approximate five percent (5%) ongoing non-pensionable pay.

Salary range for this classification is: $130,515.84 - $159,017.04 annually

Overview:
Do you have Six (6) years' experience supporting Cyber Security network environments?  Are you ready for you next career opportunity? Consider a career in the water industry!
 
Provide complex and advanced technical assistance in support of managing and implementing Valley Water’s cyber security systems on the Enterprise network and SCADA/ Industrial Control System/ Operational Technology network. Monitor cyber security logs, respond to cyber security incidents, plan design, and implement a variety of complex cyber security systems assists with determining hardware and software systems requirements and specifications; performs a variety of complex technical tasks relative to assigned area of responsibility.
 
Serves as the technical lead on the design and implementation of Valley Water’s most complex and highly integrated Cyber Security systems involving new, unfamiliar, or emerging technologies; to perform the most complex professional level duties in the development, installation, coding, integration, documentation, testing, and maintenance of Cyber Security controls and systems; and to perform a variety of tasks relative to assigned areas of responsibility.

Key Responsibilities include, but are not limited to:
Cyber Security: monitor and maintain security on infrastructure systems including IT security applications and appliances. Example: Microsoft security patching, updating appliance firmware, maintaining Cyber Security definitions, monitoring Anti-Spam solution, monitoring Cyber Security appliances, and recommending modifications to existing Cyber Security hardware, software, and overall security stance. Manages and monitors vulnerability scanning tools and makes recommendations to remediate identified Cyber Security vulnerabilities. Manages Cyber Security audits and makes recommendations to remediate identified threats.
IT infrastructure: ensuring the network perimeter is protected, investigates security breaches and threats and recommends changes to address security issues; manages processes for operating system hardening, and intrusion detection; manages security configurations for server, database, and application systems; conducts electronic discovery searches, manages reporting on security enterprise tools; manages security software server/client updates, supports the Unit Manager in maintaining the Cyber Security program and policies.
IT/OT/ICS operational technology: Monitor network and security appliances for security breaches, updating firmware, maintaining security patches keeping security policies up to date, and maintaining documentation.
 
Ideal Candidate's Background Includes:
Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Six (6) years of increasingly responsible for cyber security scripting and analysis experience in cyber security.
• Risk Management experience.
• Ability to collaborate and communicate effectively with stakeholders.
• Experience researching, planning and implementation of cyber security technologies.
• Experience Monitoring cyber security logs and alerts.
• Experience responding to cyber security incidents on the SCADA/ Industrial Control System/ Operational Technology network.
• Experience working in enterprise environments. 

 Ideal Skills and Abilities:

• Install, maintain, operate, and troubleshoot complex computer systems hardware and software problems, including Firewalls, IPS, Next Generation Endpoint protection, reverse proxies, SIEM and Anti-Spam solutions.
• Develop and maintain Cyber Security policies.
• Breech response and mitigation.
• Assist in user training on computer systems hardware and software.
• Use diagnostic equipment to troubleshoot and diagnose network and communication systems hardware and software problems.
• Interpret and analyze complex user information systems requirements and develop solutions.
• Provide technical support for the implementation and maintenance of various software applications.
• Analyze and assess the technological needs of Valley Water departments.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Utilizing Cyber Security Systems in a SCADA/ Industrial Control System/ Operational Technology network without impacting operations.

Ideal Knowledge:

• Principles and practices of computer science and information systems.
• Principles and practices of enterprise and cloud Cyber Security
• Knowledge of securing critical infrastructure for Supervisory Control and Data Acquisition (SCADA) / Industrial Control System/ Operational Technology environments.
• Operational characteristics of computer hardware and software; and/or audio-visual systems.
• Principles and practices of computer, network systems hardware, and software troubleshooting.
• Operational characteristics of various computer hardware, software applications, and computer operating systems.
• Operational characteristics of computer and network operating systems.
• Operational characteristics of local and wide area networks.
• Principles, practices, and responsibilities involved in leading the work of assigned staff.
• Best practices for office procedures, methods, and equipment.
• Common desktop applications and software as well as specialized software related to the work.

Ideal Training and Education:

• Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field.

Substitution:

• Directly related experience may be substituted for the college requirement on the basis of one and one-half years of experience for one year of education to a maximum of four years.

Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you’ll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more.

The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today!

The City of Sunnyvale provides an excellent benefits package, please refer to the city website for current details on employee benefits. A complete application packet will consist of a City of Sunnyvale employment application and responses to the required supplemental questions. The position opens April 24, 2024, and final filing date is May 20, 2024, at 5:00 pm. For complete information regarding this opportunity, please visit: Sunnyvale.ca.gov 

Salary: $61.09 - $77.97 Hourly

TEMPORARY POTTERY INSTRUCTOR

 (Recreation Instructor 2 - Job Code 9523)

Hours: 3 to 9 hours/week. Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30).  

Recreation Services Division is seeking self-motivated, energetic, responsible individuals interested in employment as a pottery instructor for adults. Under general supervision of the Recreation Services Coordinator, pottery instructors are responsible for teaching pottery techniques through lecture and demonstrations.  Classes are run year-round and meet once a week for 3 hours. Class sessions are six weeks long and include a week break for cleaning and restocking after two consecutive class sessions (every 12 weeks).

• Teach pottery/ceramic classes by leading and demonstrating techniques associated with the subject matter
• Maintain a safe, friendly and inclusive class environment for all participants
• Adjust class as appropriate and as needed to meet the various skill levels of participants
• Develop curriculum for each class meeting
• Knowledge of glazing and firing techniques
• Develop projects to keep class interesting for both regular and repeat participants
• Maintain documentation as required
• Report to work in a timely manner and appropriately prepared

WORKING CONDITIONS
Position requires regular sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.  

The minimum qualifications for education and experience can be met in the following way:
 
EDUCATION AND EXPERIENCE

• Graduation from high school or tested equivalent; AND
• A minimum of 2 years as a professional potter or ceramicist; AND
• A minimum of 1 year of experience teaching *additional years of professional studio work may be substituted for teaching experience. 

Knowledge of:
Pottery and ceramic techniques including centering, wheel throwing, slab rolling, wedging, hand-building, low- and high-firing and glazing is required. Experience with alternative firing techniques is desirable, but not required.
ABILITY TO

• Work autonomously and as part of a team
• Develop new and interesting class curriculum
• Work with students of all levels and skill sets simultaneously

DESIRABLE QUALIFICATIONS

• A degree(s) in pottery/ceramics 
• Practicing ceramicist/potter with exhibition and studio experience
• Experience with alternative firing techniques

APPLICATION PROCESS
If you are interested in this opportunity, please visit the City of Sunnyvale website at Sunnyvale Jobs and submit a completed application and responses to the supplemental questions to the Department of Human Resources.

Recreation Project/Grant Assistant 1

After School, Camp, Contracted Classes, Pre-School and Teen Programs 

(Job Code: 9323)

 Hours: Casual non-benefited employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1-June 30). Seasonal non-benefited employees are limited to working no more than six (6) consecutive months and no more than 900 hours in a fiscal year (July 1-June 30).
 
THE POSITION
The City of Sunnyvale is seeking a self-motivated, energetic, responsible individual interested in assisting with the administration and supervision of After School, Camp, Contracted Classes, Pre-School and Teen Programs.  The Project/Grant Assistant 1 aids in the planning, administration and implementation of all programs hosted through the Recreation Services Division, Youth and Teen Unit.

Essential Job Functions

(May include, but are not limited to, the following):

• Assist Recreation Services Coordinators in planning, organizing, and implementing a variety of programs for Pre-School, Camp, Teen, After School and special events;
• Train and supervise part-time staff, as well as assist with staff recruitment and development;
• Assist in overseeing the day-to-day operations of program such as preparing activity/staff schedules and calendars, collect registration information, tabulate participant evaluations, purchasing supplies, maintaining inventory, cover open shifts, record keeping, program quality assurance or giving staff direction;
• Interact with parents, caregivers, volunteers, school district and City staff;
• Provide excellent customer service;
• Prepare public correspondence and promotional materials;
• Ensure the safety and well-being of program participants;
• Perform other duties as assigned. 

WORKING CONDITIONS
Position requires regular sitting, standing, walking, reaching, kneeling, bending, squatting and stooping in the performance of activities. The position also requires grasping, repetitive hand movement and fine coordination. Additionally, the position requires near and far vision in reading reports and work-related documents and using a computer. Acute hearing is required when providing personal customer service. The need to lift, drag and push, pull objects weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.

Minimum Qualifications

The minimum qualifications for education and experience can be met in the following way:

• 18 years old minimum age
• Two years or summer seasons of experience in recreation programs
• Two years or summer seasons of supervision of staff or volunteers 
• Must have availability to work during program hours
  • Morning shifts (8am – 12 pm)
  • After School shifts (12 – 6 pm)
  • Evening shifts (6 – 10 pm)
  • Weekend shifts

Licenses/ Certificates:

Possession at time of hire and continued maintenance of a valid California Class C driver's license and a safe driving record.

If you are interested in this opportunity, please visit the City of Sunnyvale's website and submit a completed application and responses to the supplemental questions to the Department of Human Resources.

THERAPEUTIC RECREATION INSTRUCTOR

(Recreation Instructor 1) 

 
Note: Temporary non-benefited casual employees are limited to working no more than twenty-five (25) hours per week and no more than 900 hours in a fiscal year (July 1 – June 30). 
 
The City of Sunnyvale is seeking a qualified, self-motivated, energetic individual interested in working for the Department of Library and Recreation Services. The Therapeutic Recreation Instructor will plan, implement and evaluate recreation programs for individuals with disabilities.

Essential Job Functions

As a Therapeutic Recreation Instructor, you will:

• Plan, implement and evaluate recreation programs for individuals with disabilities.
• Adapt activities to meet the needs of program participants; create a positive and safe environment; establish positive rapport with parents, participants and volunteers.
• Guide and direct volunteers.
• Maintain supplies and equipment.
• Attend staff meetings and trainings.

WORKING CONDITIONS 
Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation.

Minimum Qualifications

• The minimum age is 18 years old
• Work or volunteer experience with individuals with disabilities is desirable.

Licenses/Certificates: 
 Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternative transportation as approved by the appointing authority.

Application and Selection Process

APPLICATION PROCESS
If you are interested in this opportunity, please visit the City of Sunnyvale's website and submit a City of Sunnyvale employment application and complete responses to the supplemental questions to be considered for a position.

This position is open until filled. The first review of applications is January 29, 2024.

*Effective July 2024, this position will receive a 2.5% base salary increase.

THE POSITION

The City of Rocklin is looking for a seasoned IT professional with a passion for leading teams, driving innovation, and transforming City services through technology. The IT Manager will play a pivotal role in shaping and executing the City's strategies and ensuring alignment with the City's mission and objectives. This position will oversee and mentor a team of skilled IT professionals, fostering a collaborative and high-performing culture, but also actively participating in the day-to-day operational tasks and responsibilities of the team.

The IT Manager will be responsible for the following upcoming projects:

• Developing a strategic plan for the IT division to foster transparency, increase operational efficiency, improve staff satisfaction, and to bolster trust.
• Replacing the outdated document management and retention system.
• Investing in technology that supports economic development efforts.

An example of duties are:

• Manages, directs, and organizes projects, activities, and resources for the IT Division, including but not limited to networks, servers, workstations, hardware and software utilized throughout the City, IoT, mobile and telephony infrastructure, security systems, data transmission, telecommunication systems, Geographic Information Systems and full IT support for all areas in public safety.
• Assists the Director of Administrative Services or the Deputy Director of Administrative Services in developing and implementing goals, objectives, policies, and work standards for the City of Rocklin departments and procedures for IT governance, security, and administration.
• Participates in the development and administration of the division budget.
• Plans, organizes, supervises, and evaluates the activities of professional, technical and administrative staff; develops and manages the IT division staff including hiring, education, and training; reviews and evaluates job performance and effectively recommends personnel actions.

MINIMUM QUALIFICATIONS

Possession of a bachelor’s degree from an accredited four-year college or university with major coursework in Computer Science, Information Technology, Management Information Services or a closely related field;

AND

Eight (8) years of increasingly responsible infrastructure and enterprise applications management experience in an IT environment consisting of multiple platforms, large-scale applications with multiple operating systems which included a minimum three (3) years of supervisory experience.

Licenses and Certifications

• Possession of, or ability to obtain and maintain, a valid California Class C Driver License and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• Microsoft Certified System Engineer (MCSE), VMware Certified Professional (VCP), or Project Management Professional (PMP) certifications are highly desirable.

This position receives a 2.5% pay differential in recognition of confidential status. 

THE POSITION

This position is focused on coordinating and monitoring information technology operational systems for the City including analyzing, diagnosing, maintaining, and troubleshooting assigned system areas such as applications, operating systems, and database systems. This position has a wide breadth of responsibility and is the backbone for ensuring the City’s technology systems always stay up and running. An example of duties are:

• Performs configuration, modification, testing and implementation of vendor software; develops, coordinates and implements plans to test business and functional processes during system development and quality assurance testing.
• Assists with the installation of new and existing software; ensures training of staff in the use of new and existing software.
• Conducts systems analysis; develops business and technical requirements; designs functional and technical specifications; writes source code; tests applications.
• Assists with the planning and coordination of migrations from legacy systems and the implementation of ongoing maintenance of new computer systems.
• Performs technical and functional troubleshooting and on-call support; installs and tests upgrades and system patches; tracks problems and requests for system enhancements and upgrades and resolve problems as they occur.
• Installs, configures, and maintains SQL server, including capacity planning, installation and configuration of SQL management tool and client uses.
• Provides support for specific department applications; tests programs and applications from user’s perspective.
• Coordinates, develops, and performs data export and import routines between applications.
• Acts as a technical resource for staff; identifies and suggests alternatives and recommends process changes through information systems; assists in identifying potential and required changes to business processes and/or procedures.
• Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to a bachelor’s degree with major coursework in MIS, business, management, or a closely related field;

AND

Four (4) years of progressively responsible professional experience in computer technology.

Technical certifications are highly desirable.

Licenses and Certifications

A valid California Class C driver license or higher with a satisfactory driving record is required at the time of appointment. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.

The Information Technology Department’s Development Services Solutions team is seeking qualified candidates to fill the Information System Analyst positions to support the development and maintenance for several Off-The-Shelf (OTS) and custom systems and applications that support operations of the Planning, Building, Code Enforcement department and the Development Services process at the City of San Jose. The primary role of this position is to act as technical lead in supporting and managing diverse departmental business systems that include web and client servers’ application, database, Permitting and Compliance, public web portal, Business Intelligence, GIS, Inspection scheduling/Dispatch, Digital Inspection and performing all duties necessary for maintaining, supporting and optimize systems.  This position must ensure business processes for users are documented and that systems meet customer expectations.  This position is responsible for ongoing user training, report creation, systems administrations, system support, maintenance, and programming efforts and must maintain excellent customer relations.

The ideal candidate must be able to work in a dynamic environment and can effectively perform operational tasks in addition to implement projects.  This is a professional level in the IT professional management IT series and will be expected to act in a supervisory role over Sr. System Application Programmers and System Application Programmers.

Typical duties include but are not limited to: 

• Administering business and data systems that support regulatory processes through to field staff, preferably including Building, Planning, and Code Enforcement (PBCE) business processes inside a large municipality.
• Writing application code in Active Server Page (ASP), ASP.Net, Visual Basic, PL/SQL, Java, and/or JavaScript.
• Leading effort to resolve outages, troubleshooting, escalations, and communications for all support issues within portfolio.
• Acting as technical expert providing direction, guidance, delegation, and project management within project team while adhering to City standards and protocols for cybersecurity, project management, and infrastructure management.
• Ensuring software coding and systems administration best practices to maximize uptime/availability and customer satisfaction.
• Develop and document comprehensive plans for systems development and implementation.
• Providing supervision to staff and guidance to vendors for ongoing and emergency support, system monitoring, and alerting services for legacy and new systems.
• Works cooperatively with users to modify existing processes as needed to accommodate new business needs.
• Communicating to users on maintenance and support issues, both planned and unplanned.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

• Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.   Knowledge of JAVA, JavaScript, Oracle PL/SQL, Active Server Page (ASP), Crystal Report, and Web Application Development.
• Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.
• Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problems(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Project Management – Ensures support for projects and implements agency goals and strategic objectives.
• Supervision – Establishes realistic priorities within available resources; provides motivational support; empowers others.
• Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.