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PAL (Police Activities League) Program Attendants work in the formal Suisun City classification of Recreation Specialist I. Starting hourly rate will depend on qualifications. This position works on average 19 hours per week.

 

The Department: The Recreation, Parks and Marina Department is responsible for the operations and programs of the Suisun City Marina, the Senior Center and the Joseph A. Nelson Center, including preschool, after-school programs at various sites, recreation classes and sports leagues, community events and special event rentals.

 

The Position: PAL Program Attendants work with Suisun City’s PAL Program and with area teenagers ages 13-19 to implement educational and recreational activities: tutoring, sports, games, mini-excursions, competitions, contests, seminars, and special events, and provide general support to the program’s Recreation Supervisor. We’re looking for highly motivated people with a customer service orientation who genuinely enjoy helping others and who are flexible problem-solvers.

The City of Menlo Park is a great place to work! We are now accepting applications for Program Assistant – Recreation and Community Programs. 

Program Assistants support a wide variety of programs including recreation centers, gymnasium and sports, youth camps, administrative offices, and senior center programs. This is an exceptional job opportunity for enthusiastic and skilled applicants to join the City of Menlo Park team and work with an outstanding local government.

The City of Menlo Park currently has one (1) full-time Program Assistant position available immediately with assignment focused on recreation center and sports programs. This full-time position offers interesting and rewarding work experience, a competitive benefits package, and potential advancement opportunities for highly skilled applicants who are committed to continuous improvement and professional excellence. 

In addition to the current opportunity, this recruitment will be used to establish the eligibility list for Program Assistants. Interested candidates must apply now in order to be considered for placement in current and future positions in this classification. Additional full-time openings are anticipated to become available in the future to support additional programs including:

• Senior center programs
• Children and youth programs
• Community center operations
• Administrative office support

The Department

The Library and Community Services department is responsible for providing excellent customer service through recreational, educational, and cultural programs for children, adults and seniors. Our facilities include 221 acres of parkland distributed among 13 parks, two libraries, two community centers, two public pools, three childcare centers, two gymnasiums, and one gymnastics center. Included in the parks and recreation areas are tennis and pickleball courts, dog parks, softball diamonds, picnic areas, playgrounds, soccer fields, a skate park, shared use of a performing arts center and open space.  The City of Menlo Park is preparing to open a state-of-the-art new facility that will incorporate a community center, gymnasium, aquatics center, senior center, youth center, and branch library in 2024.

Sausalito Parks and Recreation is Seeking Vibrant Skilled Recreation Leaders

This recruitment is for Spring and Summer Events and Activities such as Bocce and  Volleyball Referee, Jazz and Blues Event Staff, Fourth of July Event Staff, and other fun classes, activities, and events

Pay: $16.00 - $17.00/ Hr

The City of Sausalito is recruiting for part-time temporary help for the spring and summer seasonal recreation activities and City-wide events.  The first of these is the Bocce League referee.

Bocce Referee
As a Sausalito Parks and Recreation Bocce Referee, you are responsible for set-up, management, and cleanup of scheduled Bocce matches. You are the enforcer of rules, an impartial judge, and an advocate for fun and fair play. The ideal candidate will maintain a positive attitude and provide a friendly environment when communicating with teams and keeping score. This position reports directly to the Recreation Supervisor.   The ideal candidate must meet all minimum requirements as listed below and be confident and capable of dealing with conflict and intense games. 

To be considered for this position, you must be available for the entirety of the season:

• March 5 - May 16 Tues-Thurs (approximately)
• Saturdays May 11th &18th 

Event Staff

As a Sausalito Parks and Recreation Event Staff member, you are responsible for actively participating in set-up, cleanup, and management of your assigned event.  You must arrive on time and remain until the event leader release you after the event.   Event staff may set up chairs, tables, stages, corridors, and barriers.  You may be asked to perform traffic control or direct drivers to parking.   The ideal candidate will have a can-do attitude, smile often, meet all of the minimum requirements below, remain calm under pressure and in the face of adversity, be cheerful, and love the diversity of people. 

The minimum requirements for the position are:

• Reliable transportation to and from games or events
• Ability and commitment to arrive on time and remain until duties are completed and you are released
• Confidence and capability to manage conflict with grace and calm
• Commitment to long hours, days, evenings, or on weekends depending on the assigned event schedule
• Must be 14 years of age or older with a work permit if under 16. 
• Able to work independently
• Excellent people skills
• Strong ability to follow directions.
• Ability to lift and carry 25lbs

To be considered for this exciting opportunity, candidates should apply through CalOpps.org. Please go to the Member Agencies tab and select the City of Sausalito. Complete an online application and the required supplemental questionnaire. All materials must be included to be considered as a candidate.

Applications will be reviewed for completeness.  Applicants must answer the supplemental questions.  All applicants who will work with children must undergo a LiveSan review and TB test prior to employment.   

Applications that meet the minimum qualifications will be placed on the eligible list and forwarded to the hiring manager for consideration.   Applicants reaching the eligible list will be notified of their status.   Once on the eligible list, you may or may not receive a call to interview.   Interviews will depend on the number of positions available and the answers to the supplemental questions.

Temporary positions receive no benefits except as required by law.  Employees in this position will be eligible after 30 days of employment for California paid sick leave. 

The City of Sausalito is an Equal Opportunity Employer committed to providing alternate pathways to entry for positions and promoting diversity and inclusion in our workforce.

 

THE PARKS AND RECREATION DEPARTMENT:  The Parks and Recreation Director heads up a staff that includes three full-time Supervisors, three Landscapers, two custodians, a full-time Administrative Aide, and a number of part-time Recreation Leaders and volunteers.  A dedicated and energetic Parks and Recreation Commission assists the staff in successfully planning and carrying out a number of year-round special events and programs, in coordinating a varied offering of classes and sports activities, and in spearheading improvement and beautification projects for City parks and public facilities.

 

THE COMMUNITY:  Sausalito is a beautiful, San Francisco Bayfront city of 7,400 residents within 2.2 square miles that serves a visitor population that may be several times the size of the year round population.  The blend of historical buildings, wooded hillsides, sweeping Bay, and San Francisco views nestled against the Golden Gate National Recreation Area combine to make Sausalito a community of unparalleled charm and natural beauty. 

ABOUT THE POSITION

The City of Redwood City’s Parks, Recreation and Community Services Department is looking for Camp Leaders, Assistant Camp Directors & Camp Directors who are interested in working 25-40 hours per week during the summer.  You'll enjoy planning, organizing and conducting basic recreation activities in a variety of settings selected by the Parks, Recreation and Community Services Department.   

For questions about the position or schedule, please contact Adilah Haqq-Smith via email at asmith@redwoodcity.org

JOIN OUR TEAM

• Serve as a mentor for youth in the local community by leading recreation activities that positively impact their lives on a daily basis
• Exercise your creative talents by organizing activities for youth to engage in
• Participate in activities that help generate a positive environment for youth  to grow, learn and exceed socially
• Develop professionally and enhance your leadership skills

 

Please click on the PDF link below to review the complete job announcement. 

This recruitment is opened  and will continue to receive applications until all the jobs are filled on a continuous basis. Applications will be reviewed by the Parks, Recreation and Community Services Department on a continuous basis periodically, and selections can be made at any time during the recruitment process. We strongly encourage interested candidates to apply as soon as possible. 

City of Pacifica

Invites you to apply for the position of:

Recreation Coordinator

$5,747- $6,843 Monthly

The City of Pacifica is seeking an individual to join as Recreation Coordinator for Aquatics Program. This is a fulltime, fully benefitted position with the Recreation Division of the Parks, Beaches, & Recreation Department. Details follow below! 

This recruitment closes on Friday, June 7, 2024 at 12:00 PM PST or upon receipt of the first 75 qualified applicants.  

 

The Position

Under direct supervision of the Recreation Supervisor, the recreation coordinator assists in the development, supervision and evaluation of a wide range of recreation programs for various age groups; organizes and conducts special events; oversees volunteers and part-time staff; has responsibility for assigned portions of the Recreation Supervisor program responsibilities; and does other related work as assigned.

 

ESSENTIAL FUNCTION REQUIREMENTS

The Recreation Coordinator must have the ability to:

• Possess excellent written and oral communication skills in order to generate reports, maintain records, and provide written employee evaluations.
• Work independently and within teams.
• Work some evenings and weekends.
• Familiarity with Microsoft Office 365 with ability to keep accurate records, maintain program budgets, complete city paperwork, and communicate with a variety of agencies, vendors, community groups, and members of the public.
• Maintain facilities and equipment used in its programs.
• Travel to different sites and locations.

 

EXAMPLES OF DUTIES

• Organizes, and directs the work of subordinates in developing and implementing broad and diversified recreation programs service to meet community needs;
• Maintains appropriate budgetary controls; responsible for a variety of programs; plans and implements training and supervision of part-time staff; handles the promotion of programs including but not limited to communication with local publications, online media, the City's web site, and social media platforms;
• Responsible for a variety of youth and adult programs including special events;
• Assists with programming, coordination, and scheduling the Community Center and youth activities;
• Work alone, as well as work well with others.

 

SPECIAL DUTIES

Recreation coordinator positions will be assigned to one or more of the following areas: administration; community sports, aquatics; special events; the Community Center, elementary aged recreation; teens; class registrations and the department activity guide; community rentals and facilities; administration.

 

OTHER WORK REQUIREMENTS

• Physical Skills: Ability to sit, stand, walk, run, kneel, crouch, stoop, squat, twist, climb; lift and carry 50 pounds; use standard office equipment, including a computer; vision to read printed materials; and hearing and speech to communicate in person and over the telephone.
   
• Work Environment: Work in an indoor and outdoor environment; exposure to noise and confining workspaces.
   
• Ability To: Travel to different sites and locations; drive safely to different sites and locations; maintain a safe driving record; maintain a neat and clean appearance. Some positions must be able to work flexible hours, including evenings and weekends.

 

EXPERIENCE AND TRAINING GUIDELINES:

Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities would be qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

• Possession of a BA/BS degree in recreation or related field and one year of professional recreation work experience.
• Basic computer skills needed for reports & recordkeeping. 
• Proficiency in Microsoft Word a must and Excel skills desired. 
• Proficiency in recreation (scheduling and class registration) software such as Activenet highly desired. 

REQUIRED LICENSES AND CERTIFICATES

• Must possess and maintain a valid California Driver’s License
• Ability to obtain American Red Cross First Aid certificate and CPR Adult, Child and Infant CPR within six-months of employment
• Title 22 Certification
• American Red Cross First Aid Lifeguard Certification (including First Aid and CPR) within twelve-months of employment

HIGHLY DESIRED CERTIFICATIONS:

• American Red Cross Water Safety Certification

The City of Redwood City invites you to apply for the position of Program Leader II (After School Program Staff). 

ABOUT THE POSITION

In working with the Youth and Teen Unit individuals will have the opportunity to be a part of a team of dedicated Program leaders who are passionate about the community and inspiring youth to reach their full potential.   The City of Redwood City is providing after school program opportunities for youth at the Sandpiper Community Center in Redwood City. The City is looking for highly motivated program leaders to assist with academic support, and planning, organizing a variety enrichment activities. This position will report directly to the Recreation and Community Services Program Coordinator and will work approximately 20-28 hours per week, Monday - Friday during the school year (August 2023 to June 2024 depending on site assignment).   Typical duties may include, but are not limited to the following:

• Provide academic/homework support to encourage them to do their best.
• Plan, organize and conduct recreation enrichment activities for youth.
• Encourage students to engage in a variety of health and enrichment activities and community services projects.
• Be a positive role model to participants, insuring that participants are physically and emotionally safe.
• Assist in preparing activity calendars, lessons plans that create a vibrant and welcoming atmosphere for participants to excel.
• Supervise participants, insuring that proper safety precautions are observed in assigned activities.
• Maintain and care for equipment; prepare activity calendars, bulletin boards, lesson plans and/or coaching strategies as appropriate to help promote and plan activities effectively.
• Assist in organizing, promoting, directing and staffing; report to supervisors orally and in writing.

 

Camp Manager

 

 

The City of San Bruno invites you to join our team! Do you like working in a fast-paced environment? Are you a people person? Do you want to serve your community? If you said yes to any and all of these, then we want you to be a part of our Community Services Department. As summer is fast approaching, we are seeking highly motivated individual to help manage our summer camps and sport programming. This position can potentially transition into working at our new Recreation and Aquatics Center (The RAC); which will be opening this year.

 

What we offer:

• Flexible work schedules
• Competitive wages
• Position for all levels of experience
• A FUN work environment

Position Details:

Under general supervision, this position is assigned to perform a variety of duties to support the users of various indoor and outdoor City facilities and programs. The Recreation Specialist will oversee programs and rental activities. This includes opening and closing buildings, managing swimming pool patrons and activities, monitoring facility use including facility and guest safety during rentals, setting up tables and chairs for rentals, City programs and events, performing light janitorial and custodial duties, ensuring compliance of established rules and procedures for the use of facilities, and performing other duties as required. 

 

Examples of Duties for these positions may include:

• Overseeing operation of swimming pools or “dry” activities and rentals
• Staff lead for issues related to programs and customers
• Opening and/or closing facility
• Monitoring facility for safety, cleanliness and appropriate use
• Checking daily facility schedule and/or rental setup diagrams
• Set up and break down the facility for rentals and events

• Cleaning, sanitizing, and organizing assigned program area
• Greeting patrons and answering phone calls
• Providing patrons with information regarding programs, rentals, facility directions, schedules, site rules, policies and regulations.
• Maintain professional, courteous behavior toward co-workers, members of the public, and all other contacts in the course of work.
• Directing patron questions to the appropriate department when necessary
• Use computer for data entry, roster printing, processing registrations, memberships, rental reservation and POS system
• Providing first aid care in the event of incident and writing incident report
• Assist with miscellaneous office tasks, i.e. retrieving and distributing mail, receiving shipments, delivering items to program sites
• Set-up and operate audio, video, or other technology focused equipment for programs, uses, and events.
• Assist with activities including but not limited to sports, wellness, programs, classes and special events

• Promptly reporting facility or customer issues to supervisor
• Assist in the inventory of facility supplies and equipment.
• Performing related duties as assigned

 

Working Conditions:

Work is assigned at both indoor and outdoor facilities, and may include exposure to unsanitary conditions, odors, cleaning chemicals, and some noise. The successful candidate must be able to work variable hours, including mornings, late evenings, holidays, and weekends.

 

Physical Demands

Light to moderate lifting (up to 50 pounds); pushing; pulling; crawling; climbing; and prolonged periods of standing. Lifting above the shoulders, working off a ladder, manual dexterity, and good vision and hearing are also required.

 

Typical Qualifications

Ideal candidates enjoy working with the public and possess elevated customer services skills. In addition, the candidate possesses the following competencies: 

 

• Effectively manages one’s time and resources to ensure that work is completed efficiently.  
• Places a high priority on the customer’s perspective when making decisions and taking action and implements excellent customer service

• Takes prompt action to accomplish work goals; takes action to achieve results beyond what is required; is proactive. 
• Accomplishes tasks by considering all areas involved, no matter how detailed. 
• Shows concern for all aspects of the job; accurately checks processes and tasks. 
• Maintains effectiveness when experiencing major changes in work responsibilities or environment. 
• Clearly and succinctly conveys information to individuals, groups, and supervisor.
• Maintains a clean and organized work environment
• Proactively checks facility schedules at beginning of shift
• Promptly responds to supervisor communications regarding schedule and facility issues

 

Supplemental Position Information:

Part-time temporary employees serve in an at-will capacity and understand that service with the City may be dismissed at any time. This position does not provide any benefits, apart from paid sick leave. In accordance with the Healthy Workplaces, Healthy Families Act of 2014, all temporary, part-time, and seasonal employees, who on or after July 1, 2015, work in California for 30 or more days within a year from the commencement of employment are entitled to paid sick leave for prescribed purposes.  Employees will accrue one hour of paid sick leave for every 30 hours worked and are entitled to use accrued sick days beginning on the 90th day of employment. Employees may use up to 40 hours (or 5 days) of accrued sick leave in each year of employment.

 

How to Apply

Interested applicants must apply on Governmentjobs.com/careers/sanbruno. This is a continuous recruitment with various cut-off dates. You are encouraged to apply as soon as possible. These positions will remain open until filled. The City of San Bruno utilizes a merit-based selection system that is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position.

 

Reasonable Accommodations

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local laws in its employment actions, decisions, policies and practices. The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov

 

 

Marina Attendants work in the formal Suisun City classification of Recreation Specialist I. Starting hourly rate will depend on qualifications. This position works on average 19 hours per week.

 

The Department: The Recreation, Parks and Marina Department is responsible for the operations and programs of the Suisun City Marina, the Senior Center, and the Joseph A. Nelson Center, including preschool, after-school programs at various sites, recreation classes and sports leagues, community events and special event rentals.

 

The Position: Marina Attendants provide assistance and information to marina customers, in person and by telephone; perform marina related inspections and boat checks including seaworthiness boat checks and improvement verifications; perform boat measurement and appearance inspections; monitor dock conditions, check seawall and other dock infrastructure, and clear debris from Suisun City waters; perform impound and auction related activities; interpret, apply and explain policies, regulations, codes and procedures relating to slips, moorings and dock structures; assign space for visiting vessels, calculate and collect fees; maintain inventory and operate marina equipment. We’re looking for highly motivated people with a customer service orientation who genuinely enjoy helping others and who are flexible problem-solvers.

 

Lifeguard I/II

 

The City of San Bruno invites you to join our team! Do you like working in a fast-paced environment? Are you a people person? Do you want to serve your community? If you said yes to any and all of these, then we want you to be a part of the brand-new Recreation and Aquatics Center staff which will be opening in Early 2024. The brand-new facility features a full Gymnasium, indoor and outdoor swimming pools, a weight room, group exercise room and multiple rooms for City classes and rentals.

What we offer:

• PAID TRAINING FOR REQUIRED CERTIFICATIONS
• Flexible work schedules
• Competitive wages
• Position for all levels of experience
• A FUN work environment

Position Details

Under close supervision, maintain constant watch over a public swimming pool facility to enforce regulations and prevent accident, assist swimmers in distress and provide emergency and routine first aid. Create a safe and positive atmosphere for all participants and perform basic facility maintenance duties.

Examples of Duties

• Actively scan the pool, deck and locker rooms for safety and potential hazards and address the situation properly to remedy it
• Recognize and respond to emergencies in accordance with the facility emergency action plan
• Know and enforce all facility rules, policies, and procedures while providing a safe and enjoyable environment for all patrons
• Perform daily inspections or equipment and facility; correct and/or report any and all unsafe conditions to supervisor
• Teach swim lessons and aquatic classes to a variety of skill and age levels; evaluate participants according to program outlines and goals
• Perform other duties as assigned

Working Conditions

Work is at the Aquatics Center at San Bruno Park and is performed both indoors and out, with exposure to heat, sun, water, noise, dust, pollens and chemicals/cleaning agents used in an aquatics complex. There is potential for slip hazards when working near water and exposure to blood borne pathogens when rendering first aid. Working hours will include evenings, weekends, and holidays.

What Happens Next?

 

• Candidate Review: Continuous 
• Interviews:  Ongoing
• Pre-Employment Process: 2- 4 week process on average
• Conditional Offers: Ongoing
• Start dates:  Flexible

 

Physical Demands

Position requires the ability sit or stand for long periods of time; climb, balance, stoop, kneel, crouch, reach, walk frequently, lift and/or move objects up to 50 pounds; occasionally lift and/or move objects up to 100 pounds; perform simple and power grasping, pushing, pulling, and fine manipulation; verbal and hearing skills to effectively communicate with children and other staff; visual acuity is also required for observation.

 

Typical Qualifications

• Must be at least 15 years old

• Lifeguard Instructor certification not required, but a plus and will be compensated at a higher base pay.

• Must pass a Livescan background check if over the age of 18

• Must test negative for Tuberculosis within the past 2 years

• Must submit a valid student work permit if still in high school

• Must be patient and courteous with all members of the public

• Be dependable and punctual

• Ability to sit, stand and walk for long periods of time.

• Ability to withstand exposure to the elements outdoors and in enclosed spaces

Supplemental Position Information:

Part-time temporary employees serve in an at-will capacity and understand that service with the City may be dismissed at any time. This position does not provide any benefits, apart from paid sick leave. In accordance with the Healthy Workplaces, Healthy Families Act of 2014, all temporary, part-time, and seasonal employees, who on or after July 1, 2015, work in California for 30 or more days within a year from the commencement of employment are entitled to paid sick leave for prescribed purposes.  Employees will accrue one hour of paid sick leave for every 30 hours worked and are entitled to use accrued sick days beginning on the 90th day of employment. Employees may use up to 24 hours (or 3 days) of accrued sick leave in each year of employment.

How to Apply

Interested applicants must apply on Governmentjobs.com/careers/sanbruno. This is a continuous recruitment. You are encouraged to apply as soon as possible to be considered first for first choice placement. This position will remain open until filled. The City of San Bruno utilizes a merit-based selection system that is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position.

Reasonable Accommodations

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local laws in its employment actions, decisions, policies and practices. 

The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov

 

 

Section Director - Technology Services Section (TSS)
Salary:  $216,415.89 - $269,086.06 Annually
Remote Employment:  Flexible/Hybrid

THIS JOB POSTING WILL REMAIN OPEN UNTIL A QUALIFIED POOL OF APPLICANTS IS ESTABLISHED

FIRST REVIEW OF APPLICATIONS WILL OCCUR ON FRIDAY, AUGUST 25, 2023
IF YOU ARE INTERESTED, PLEASE APPLY IMMEDIATELY
A resume and cover letter are not required with your application, but highly encouraged 

Be ready to rethink your assumptions about the public sector.  Dedicated and motivated colleagues? Beautiful, high amenity building for on-site work and collaboration?  Flexible schedules and hybrid work options?  Yes, yes, and yes!

The Metropolitan Transportation Commission (MTC) is the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area.  MTC is the federally designated Metropolitan Planning Organization (MPO) and the state designated Regional Transportation Planning Agency (RTPA) for the nine-county San Francisco Bay Area.  MTC provides services to the Association of Bay Area Governments (ABAG).  For more information about MTC, visit www.mtc.ca.gov.       

MTC’s Technology Services Section (TSS) is a mature IT organization serving approximately 400 customers. The diverse and inclusive section employs a team of dedicated professionals that exhibit outstanding emotional intelligence and outstanding customer service traits. The team provides support to building technology in the 500,000 square foot Bay Area Metro Center. TSS also operates a shared services organization that serves two additional government agencies for a total of approximately 1,000 customers. The agency utilizes modern technologies while operating under the goal of continuous improvement.

MTC is seeking an agile and adaptive executive technology leader to take its IT program to the next level. The ideal candidate will be comfortable with ambiguity and able to execute with limited information and evolving prototypes. In addition, the candidate will be capable of expertly maintaining a culture rooted in diversity and inclusivity; and possess the ability to apply an equity lens both internally to the IT operation as well as externally to the services provided. 
 
The Director of the Technology Services Section will be a key member of the business operations team, reporting to the Chief Operating Officer.  This individual will be responsible for formulating and executing the agency's overall technology vision, ensuring the alignment of IT initiatives with MTC’s objectives. This individual's leadership will be instrumental in identifying and providing outstanding customer support, implementing cutting-edge technologies, fostering a robust IT infrastructure, and empowering teams to deliver exceptional results.

All employees at MTC are classified as Disaster Service Workers.   

SKILLS AND ABILITIES
The ideal candidate will have the following knowledge, skills, and abilities:    

Customer Service and Technical Knowledge

• Expert understanding of customer service, exemplary service delivery, and customer satisfaction. 
• In-depth understanding of information technology (IT) infrastructure, systems, and applications. 
• Proficiency in IT domains, such as networking, cybersecurity, cloud computing, database management, and software development. 
• Knowledge of emerging and innovative technologies and their potential impact on the organization. 

Leadership and Management Skills

• Ability to lead and manage IT teams effectively, providing direction, guidance, and support. 
• Strong strategic planning and decision-making skills to align IT initiatives with business objectives. 
• Expert grasp of emotional intelligence, feedback, and organizational development concepts, skills and execution methods. 

Business Acumen

• Ability to understand MTC and its specific challenges and opportunities. 
• Ability to identify and leverage technology to improve business processes and improve efficiency and effectiveness. 
• kills in analyzing business requirements and translating them into IT solutions that meet organizational needs. 

Communication and Interpersonal Skills

• Excellent communication skills to convey complex technical concepts to non-technical stakeholders. 
• Strong negotiation and relationship-building abilities to work collaboratively with various departments and external vendors. 

Change Management and Innovation

• Experience in leading organizational change efforts and driving technology-driven innovation. 
• Ability to adapt to rapidly evolving technology landscapes and anticipate future IT needs. 

Cybersecurity and Risk Management

• Knowledge of risk-based cybersecurity best practices and a proactive approach to protecting the organization's data and systems from threats. 
• Understanding of IT risk management principles and compliance requirements.  

Vendor and Contract Management

• Experience in evaluating and selecting technology vendors and managing vendor relationships. 
• Expertise in large-scale software implementation and execution including, but not limited to, ERP, CRM, and board-level systems. 
• Skills in negotiating contracts and service level agreements to ensure optimal value and performance.

MINIMUM QUALIFICATIONS
Education:  Completion of a Master's degree from an accredited college or university in an appropriate discipline. Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with their application.  Alternatively, a Bachelor's degree or equivalent combination of education and experience is acceptable.

Experience: Minimum of six (6) years of increasingly responsible experience effectively leading and managing a division or department doing related work. Experience should include a minimum of four (4) years senior management experience in agency administration, operations, management or similar position. Managing administrative support services; budget development, analysis and management; business or public administration; presenting to boards, commissions and/or committees, responding to public inquiries and requests, reporting to executive management.

Preferred Experience:  At least 5-7 years in IT Management

License/Certificate:  Possession of a valid California Class C driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority.   

ESSENTIAL DUTIES AND RESPONSIBILITIES
Specific assignments and responsibilities include, but are not limited to, the following: 

Technology Strategy and Leadership: Develop and communicate a clear technology strategy that supports MTC’s long-term vision, ensuring IT initiatives are closely aligned with agency goals.
 
Customer Focus: Drive exceptional customer service with a strong focus on delivering outstanding support and assistance to the agency and partners in the Bay Area Metro Center, ensuring prompt issue resolution, effective communication, and a customer-centric approach to exceed expectations and delight customers.
 
Digital Transformation: Drive digital transformation efforts across the organization by identifying opportunities for technological innovation, process optimization, and automation.
 
IT Infrastructure and Operations: Oversee the design, implementation, and maintenance of a reliable, scalable, and secure IT infrastructure that supports business operations efficiently.
 
Information Security and Risk Management: Develop and implement robust security measures to protect the company's data, intellectual property, and systems. Ensure compliance with industry standards and regulations.
 
Team Management and Development: Lead and mentor the IT team, fostering a culture of inclusion, collaboration, learning, and innovation. Encourage professional growth and development for team members.
 
Vendor Management: Collaborate with external vendors and technology partners to assess, select, and manage third-party solutions that align with the company's needs and standards.
 
Budgeting and Resource Allocation: Develop and manage the TSS budget, ensuring cost-effective allocation of resources and investments in line with business priorities.
 
Business Continuity and Disaster Recovery: Develop and maintain robust business continuity and disaster recovery plans to ensure uninterrupted IT operations during unexpected events.
 
Stakeholder Engagement: Build strong relationships with internal stakeholders, including section directors and executives, to understand their technology needs and ensure IT solutions effectively address them.