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Program Assistant - Receptionist

Salary Range: $17.64 - $29.22/hour, depending on experience.

DEFINITION

Perform a wide variety of general clerical and/or operational support duties at the Danville Community Center and Senior Center, such as serve as a receptionist, operate a telephone system and assist/direct callers and visitors according to established procedures.

• This is a part-time temporary, non-benefitted position.
• 10-20 hours per week; not-to-exceed 950 hours per calendar year.

SUPERVISION

General supervision is received from the Administrative Assistant with indirect supervision from the Program Supervisor. May exercise supervision of part-time personnel and volunteers as assigned.

ESSENTIAL JOB DUTIES

Essential duties are inclusive of, but not limited to the following:

• Deal directly with the public and internal staff.
• Provide information to the walk-in public.
• Register participants and support facility reservations using Active Net software. 
• Assist at the Danville Senior Center front desk as needed.
• Provide administrative support on special projects, as assigned.

• Assist in proofreading the Activity Guide and other marketing materials.

• Communicate with a variety of programming staff to resolve customer inquiries.

QUALIFICATIONS

Must be able to handle multiple tasks, have strong computer skills and excellent customer service skills. Must be able to work a flexible schedule throughout the year.

Knowledge of:

• Correct English usage, spelling, grammar and punctuation.
• Modern office methods, procedures and equipment, including office automation hardware and software.
• File management.
• Word processing (Microsoft Word) and data processing systems, including Microsoft Outlook.

Ability to:

• Have attention to detail and accuracy.
• Maintain a welcoming environment in busy office.
• Complete tasks in a timely fashion.

EXPERIENCE AND EDUCATION

Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Experience:

One (1) year of experience performing standard clerical and secretarial duties. Prior experience as a receptionist in a related field preferred.

Education:

The equivalent of the successful completion of the twelfth grade; some college experience preferred.

Come join our Orinda Facilities Team!

The City of Orinda is looking for responsible, courteous individuals who enjoy working in a hands-on environment, can work independently of supervision and have experience dealing tactfully and effectively with members of the public.  The successful applicant will work on a part time basis with a schedule which will include evening and weekend hours, depending upon programs, rentals and events.   

The Facility Attendant performs custodial duties related to the care and cleaning of assigned facilities, performs a wide variety of duties for events, classes and programs, including setting up and tearing down of tables, chairs, equipment and supplies and will perform minor maintenance and repairs as needed.   

The City of Orinda's mission is to provide excellent service in a fiscally responsible manner and to promote a safe, healthy and vibrant community.

EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES

Provide friendly and professional customer service by greeting Community Center visitors, serving as a main point of contact during activities and events primarily in evenings, weekends and special events.

Performs custodial duties at assigned facilities which include, but are not limited to cleaning, sweeping, vacuuming, mopping, waxing, stripping and polishing floors; cleaning furniture, woodwork, fixtures, equipment, supplies, doors, windows, walls, walkways, driveways, and facility grounds; disposing of trash.

Set up all necessary equipment and furniture such as tables, chairs, podiums, and A/V equipment for indoor and/or outdoor events.

Inspects facilities and equipment, reports issues in a timely manner to appropriate higher-level staff; performs minor facility maintenance.

Explain and follow City and department policies and procedures.

Provide information and feedback to Facility and Parks Supervisor.

Opens, closes, secures and alarms facilities in compliance with standard procedures.

Supervise and interact with rental guests, responding by assisting with any facility needs.

Assists in monitoring and maintaining equipment and supplies.

May perform clean up duties as needed, including but not limited to:  move and arrange furniture and equipment, restroom cleaning, sweeping and mopping, and garbage pick-up and removal.

Perform related duties and responsibilities as assigned.

JOB RELATED AND ESSENTIAL QUALIFICATIONS

Act with resourcefulness, courtesy and initiative with a minimum of direct supervision.

Understand and follow oral and written instructions.

Communicate clearly and concisely, both orally and in writing.

Pay attention to detail and use good judgement.

Learn, retain and use safety rules and regulations.

Communicate clearly, both orally and in writing, with good English grammar skills.

Principles of record keeping and reporting.

Operate a motor vehicle safely and in full compliance with Vehicle Code and other legal requirements.

Principles and practices used in dealing with the public in an effective and courteous manner.

Prepare, maintain, update, and proofread records, logs, and reports.

Set up and use necessary equipment and cleaning supplies.

Deal tactfully and effectively with the members of the community.

Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Minimum Qualifications:

Education: Equivalent to a High School Diploma.

Experience:  Experience in custodial and facility operations is desirable.

License or Certificate: Possession of a valid California Driver’s License with a demonstrated history of safe driving.

Special Requirements:

Essential duties require the following physical skills and work environment:

Must be willing to work a scheduled variety of hours, which may include evenings, and/or weekends, as needed.

Sufficient personal mobility and physical reflexes to enable the employee to safely lift, move, climb, walk safely on even or uneven grounds, or maneuver in whatever way may be necessary to successfully perform the duties of their position; ability to travel to different sites and locations.

Ability to pass a comprehensive background check and pre-employment medical exam.  Additionally, individuals working in Parks & Recreation are required to be tested for TB.

The City of Orinda is an Equal Opportunity Employer and does not discriminate against race, color, religion, national origin, age, sex origin or disability.  In accordance with Federal law, the City of Orinda will only hire individuals who are legally authorized to work in the United States.  Candidates with a disability which may require special assistance in any phase of the application or testing process should submit a request for accommodation with the application.  Documentation of the need for accommodation must accompany the request.

An exciting opportunity is now open!

Housing Assistant

$28.19 - $37.77/Hourly DOQ

Opening Date: April 9, 2024

Closing Date: Open Until Filled.

Priority screening of applications: April 19, 2024

Interested candidates are encouraged to apply immediately for consideration.

The Santa Clara County Housing Authority (SCCHA) is the county’s largest provider of affordable housing, helping make rental housing safe and affordable for approximately 20,000 low-income households. 

How You Will Make an Impact:

The Santa Clara County Housing Authority (SCCHA) is seeking a Housing Assistant which is an entry level position in the Housing Programs series.  The incumbent will perform the full range of duties required to ensure that the Agency’s programs, activities, and services are effective and provide the highest level of customer satisfaction to the public.  The incumbent will provide support in the areas of general office duties such as reception, filing, scheduling, and data entry, as well as general program support in the areas of eligibility, lease up, client services, and owner services.

If you have experience in any of these program areas, APPLY now!

TO VIEW JOB ANNOUNCEMENT, CLICK ON THE 'JOB ANNOUNCEMENT' LINK ON THE BOTTOM RIGHT CORNER OF THIS PAGE.

SELECTION PROCESS

Interested applicants must complete a standard application form.  Applications and resumes may be submitted via our website at www.scchousingauthority.org.  For assistance: please contact the Human Resources Department at (408) 993-2934.

THE POSITION

The Parks and Recreation Department is looking for staff to assist with events at the Rocklin Events Center and other locations in the City. The Events Venue Specialist (Program Assistant) is a temporary position and incumbents work on an as-needed basis, not to exceed 28 hours per week and up to 999 hours per fiscal year. Temporary employment does not provide any guarantee of continued employment and the City of Rocklin may end the assignment at any time. Temporary employees are not eligible for any other benefits except where required by law and there is no guarantee of future permanent employment.

Duties may include, but are not limited to the following:

• Performs light janitorial duties (e.g., empty trash, clean restrooms, and restock supplies) before, during, and after events.
• Sets up audio visual equipment at venue site.
• Checks clients in and out of City venues.
• Takes prospective renters on tours of facilities and answers questions about pricing and equipment at each rental location.
• Ensures client needs are met.

THE  SCHEDULE 

A typical schedule looks like this:  

Evening and Night shifts Sunday through Thursday

Shifts vary from 7am - 1am Friday and Saturday

Night and weekend availability is required.

MINIMUM QUALIFICATIONS

• Must be 18 years of age

Six (6) months of volunteer or work experience in the area assigned is highly desirable

Licenses and Certifications

• Possession of, or ability to obtain and maintain, a valid California Class C Driver License and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. 

A Responsible individual is needed to maintain and enforce proper city procedures and policies in our parks, parking lots and ball fields.   Park monitors will perform park inspections and enforce park policies, supervise patrons, renters and daily facility management. Park monitors and parking lot attendants must stand firm on policies, control diverse situations and always possess a friendly disposition and professional demeanor.  Park monitors and parking lot attendants must also have the ability to communicate and respond to customer service concerns, handle all weather conditions and be reliable with a strong work ethic and personal integrity. Park monitors and parking lot attendants will be required to wear a city uniform while on duty.

Please click on the Job PDF to view the job announcement.

For more information and to apply, please visit: 

https://www.governmentjobs.com/careers/cupertino

Water Safety Instructor

The City of San Bruno invites you to join our team! Do you like working in a fast-paced environment? Are you a people person? Do you want to serve your community? If you said yes to any and all of these, then we want you to be a part of the brand-new Recreation and Aquatics Center staff which will be opening in 2024. The brand-new facility features a full Gymnasium, indoor and outdoor swimming pools, a weight room, group exercise room and multiple rooms for City classes and rentals.

What we offer:

• Flexible work schedules
• Competitive wages
• A FUN work environment
• Opportunities to move up

Position Details:

Under general supervision of Recreation Services Supervisor, the Water Safety Instructor provides direction to Swim Instructor/Lifeguard staff at an assigned facility and ensures that the City of San Bruno guidelines, safety policies and procedures are being followed. The Water Safety Instructor ensures a safe and clean environment for customers, implements preventative Lifeguarding procedures, while monitoring programs. In emergencies, they must determine proper action and direct staff.  This position may be responsible for opening and closing buildings, managing swimming pool patrons and activities, monitoring facility use including facility and guest safety during rentals, setting up tables and chairs for rentals, City programs and events, performing light janitorial and custodial duties, ensuring compliance of established rules and procedures for the use of facilities, and performing other duties as required.

Examples of Duties for these positions may include:

• Staff lead for issues related to programs and customers
• Overseeing operation of swimming pools or “dry” activities and rentals
• Opening and/or closing facility
• Monitoring facility for safety, cleanliness and appropriate use
• Checking daily facility schedule and/or rental setup diagrams
• Set up and break down the facility for rentals and events

• Cleaning, sanitizing, and organizing assigned program area
• Greeting patrons and answering phone calls
• Providing patrons with information regarding programs, rentals, facility directions, schedules, site rules, policies and regulations.
• Maintain professional, courteous behavior toward co-workers, members of the public, and all other contacts in the course of work.
• Directing patron questions to the appropriate department when necessary
• Use computer for data entry, roster printing, processing registrations, memberships, rental reservation and POS system
• Providing first aid care in the event of incident and writing incident report
• Assist with miscellaneous office tasks, i.e. retrieving and distributing mail, receiving shipments, delivering items to program sites
• Set-up and operate audio, video, or other technology focused equipment for programs, uses, and events.
• Assist with activities including but not limited to sports, wellness, programs, classes and special events

• Promptly reporting facility or customer issues to supervisor
• Assist in the inventory of facility supplies and equipment.
• Performing related duties as assigned

Water Safety Instructor Duties and qualifications:

• Manages and supervises assigned operations to achieve goals within available resources
• Provides leadership and direction in the development of short and long term plans
• Supervises classes and co-sponsored programs
• Actively scan the pool, deck and locker rooms for safety and potential hazards and address the situation properly to remedy it
• Recognize and respond to emergencies in accordance with the facility emergency action plan
• Know and enforce all facility rules, policies, and procedures while providing a safe and enjoyable environment for all patrons
• Perform daily inspections or equipment and facility; correct and/or report any and all unsafe conditions to supervisor
• Teach swim lessons and aquatic classes to a variety of skill and age levels; evaluate participants according to program outlines and goals
• Lifeguard Instructor certification required
• Must test negative for Tuberculosis within the past 2 years
•  Must be patient and courteous with all members of the public
• Be dependable and punctual
• Ability to sit, stand and walk for long periods of time
• Ability to withstand exposure to the elements outdoors and in enclosed spaces
• Perform other duties as assigned

Working Conditions:

Work is assigned at both indoor and outdoor facilities, and may include exposure to unsanitary conditions, odors, cleaning chemicals, and some noise. The successful candidate must be able to work variable hours, including mornings, late evenings, holidays, and weekends.

What Happens Next?

• Candidate Review: Ongoing (continuous)
• Interviews: First Round: Early April 2024
• Pre-Employment Process: April – May 2024
• Conditional Offers: April – May 2024
• Start dates and Training: Summer of 2024 (approximation)

Physical Demands

Light to moderate lifting (up to 50 pounds); pushing; pulling; crawling; climbing; and prolonged periods of standing. Lifting above the shoulders, working off a ladder, manual dexterity, and good vision and hearing are also required.

Typical Qualifications

Ideal candidates enjoy working with the public and possess elevated customer services skills. In addition, the candidate possesses the following competencies: 

• Effectively manages one’s time and resources to ensure that work is completed efficiently.  
• Places a high priority on the customer’s perspective when making decisions and taking action and implements excellent customer service

• Takes prompt action to accomplish work goals; takes action to achieve results beyond what is required; is proactive. 
• Accomplishes tasks by considering all areas involved, no matter how detailed. 
• Shows concern for all aspects of the job; accurately checks processes and tasks. 
• Maintains effectiveness when experiencing major changes in work responsibilities or environment. 
• Clearly and succinctly conveys information to individuals, groups, and supervisor.
• Maintains a clean and organized work environment
• Proactively checks facility schedules at beginning of shift
• Promptly responds to supervisor communications regarding schedule and facility issues

Supplemental Position Information:

Part-time temporary employees serve in an at-will capacity and understand that service with the City may be dismissed at any time. This position does not provide any benefits, apart from paid sick leave. In accordance with the Healthy Workplaces, Healthy Families Act of 2014, all temporary, part-time, and seasonal employees, who on or after July 1, 2015, work in California for 30 or more days within a year from the commencement of employment are entitled to paid sick leave for prescribed purposes.  Employees will accrue one hour of paid sick leave for every 30 hours worked and are entitled to use accrued sick days beginning on the 90th day of employment. Employees may use up to 40 hours (or 5 days) of accrued sick leave in each year of employment.

How to Apply

Interested applicants must apply on Governmentjobs.com/careers/sanbruno. This is a continuous recruitment with various cut-off dates. You are encouraged to apply as soon as possible to be considered first for first choice placement. These positions will remain open until filled. The City of San Bruno utilizes a merit-based selection system that is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position.

Reasonable Accommodations

The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local laws in its employment actions, decisions, policies and practices. The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing hr@sanbruno.ca.gov

POSITION

Under general supervision, provides highly responsible administrative support to the City Clerk to assist with the day-to-day operations of the City Clerk’s Office. This is a part-time, non-benefited position. Work schedule is flexible up to 30 hours per week.

ESSENTIAL FUNCTIONS

The duties listed below are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.

• Provides administrative support to the City Clerk and acts as staff liaison in screening visitors, answering callers, handling complaints, and directing electronic communications to appropriate parties.
• Prepares and coordinates the publication, posting, and distribution of legal notices for public meetings and hearings; ensures that legal requirements are met for publication and posting of agendas and minutes.
• Provides assistance to the public and City staff by helping to identify records and information relevant to public records requests; ensures timely response to all requests and justifies any nondisclosure and/or ensures deletion of any portions that are exempt from the mandate of the Public Records Act.
• Receives and processes claims against the City, subpoenas, and summons; facilitates accurate and timely processing of legal documents such as agreements, contracts, deeds, resolutions, and ordinances.
• Administers records management program, including maintenance, protection, retention, and disposition of records in accordance with appropriate legal and operational requirements; provides direction to staff regarding records management practices.
• Maintains the electronic documents management system of all meeting minutes, ordinances, resolutions, contracts and agreements, County recorded documents, and other vital City records.
• Assists the City Clerk in Fair Political Practices Commission filings such as Statements of Economic Interest for City Council members, commissioners, and designated employees.
• Types a variety of materials, including those of a sensitive or confidential nature; performs a variety of administrative support tasks such as photocopying information, and maintaining records and files; assists with the sorting of incoming mail and various administrative support on an as-needed basis.
• Operates and answers the City phone line.