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POLICE CALL TAKER & RECORDS SPECIALIST

$5,253 - $6,704 per month (DOE/DOQ)

Plus excellent benefits

APPLICATION DEADLINE:  Apply by Friday, November 18, 2022 for first consideration

THE CITY is focused on enhancing our community members’ quality of life through well-designed services and a positive workplace culture.  San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyle, and natural environment.  San Rafael (population 61,000) is a full-service city with a city council/city manager form of government with 12 departments, more than 400 employees, and an annual budget of $120 million.  The City’s vision is to be a vibrant economic and cultural center reflective of its diversity.  The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. 

San Rafael’s Organizational culture framework is an initiative called “Together San Rafael.”  City employees are our greatest asset, and we seek talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge.  We are a results-driven team focused on the needs of community members.  The Together San Rafael initiative is focused on modernizing City services and increasing the engagement of employees.  This initiative recognizes the interconnectedness of the customer and employee experience. 

THE POSITION:

The City of San Rafael Police Department is recruiting for a full-time, Police Call Taker & Records Specialist.  This position routinely takes all non-emergency calls for service both over the telephone and in person at the police department counter; provides information and assistance to the public both over the telephone and in person; processes, maintains, and disseminates all police reports and a wide variety of confidential police reports and a wide variety of confidential police department records.  This position is a journey level specialized police civilian classification and performs all duties required to effectively dispatch police services.

This position performs the following essential job duties:  (including but not limited to the following):

• Answers and evaluates all non-emergency calls for service and responds to each individual call with appropriate action and may be required to take some emergency calls for service.
• Enters information into the CAD system about calls for service including type, location, nature and description of the event; researches, interprets, and applies the appropriate law, code, or statute to all police records related issues.
• Evaluates and handles all in-person requests for service at the front counter of the police department and responds to each request with appropriate action, including advice, information, referrals, assistance with counter reports, and taking of supplemental reports.
• Provides callers and walk-in customers with assistance, information, or referral on situations that they determine not to be police-related; serves as a conduit of information from the police department to other public safety agencies and service providers.
• Operates a complex computerized records management system; processes and maintains a wide variety of police reports, documents, and records in both electronic and paper format; enters and retrieves information from other law enforcement data bases and resources.
• Maintains and ensures the integrity and security of all confidential police records and reports; provides for the appropriate release of information in accordance with all state laws governing confidentiality and the release of police records; researches, purges and seals records.
• Prepares mandated statistical and other reports for the State Department of Justice; prepares, codes, categorizes, tabulates, enters, and audits a variety of data, forms, and reports.
• Prepares both standardized and specialized letters, records, and reports; prepares releases for impounded and stored vehicles and criminal record clearances.  Collects fees, posts and balances monies.
• Orders and maintains office supplies; delivers reports to other agencies; may be asked to perform matron duties.
• Performs related duties as required.

To be eligible for this position, you must have knowledge of/ability to:

• Modern police methods and procedures.
• Statutory and case laws and ordinances related to evidence, property, and records.
• City and Department policies and procedures.
• State and Federal regulations regarding records retention, distribution, and destruction.
• Information technology, personal computers and related software applications.
• Communicate effectively both verbally and in writing.
• Interpret and explain laws, rules, regulations and technical procedure manuals.
• Establish and maintain cooperative relationships with the public and fellow employees.
• Maintain confidentiality regarding sensitive information.

Language/Mathematical/Reasoning Skills:

• Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak to customers and groups of employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

EDUCATION and/or EXPERIENCE:

• High school diploma or general education degree (GED)
• One (1) to three (3) years related experience and/or training, OR
• Equivalent combination of education and experience
• Valid driver’s license.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently exposed to video display and frequently works in inside environmental conditions.  The employee occasionally works in evenings or weekends.  The noise level in the work environment is usually quiet. 

APPLICATION AND SELECTION PROCESS:

City of San Rafael application is required.  Resumes do not substitute for the City application.  Candidates should detail related education and experience on the application.  The examination process may include the following:  application appraisal and oral board interview examination.  The passing point for the oral board examination final score will be 70%.  Note:  Prior to appointment, candidate must pass a pre-employment physical, background check, driving record, drug screen, and fingerprinting.   To file an application, go to:  www.calopps.org.  Select “Member Agencies”.  Select “San Rafael”.  Follow this link to submit your application:   https://www.calopps.org/san-rafael/job-20311225

Reasonable Accommodation:  The City of San Rafael will make reasonable accommodations in the exam process to accommodate disabled applicants.  If you have a disability for which you require an accommodation, please contact us at (415) 485-3474 before the test date.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.  Such accommodations must be requested by the applicant. 

The Mill Valley Police Department is hiring Lateral Police Officers, Academy Graduates, and/or Academy Attendees. Applicants MUST provide verification of enrollment in academy class if applying as 'Academy Attendee.'

SALARY | BENEFITS | BONUSES

Salary: $7,191.00 - $9,633.00 (DOE)/Monthly + Benefits + Hiring Bonuses

$20,000 Hiring Bonus

40-hour Vacation Bank

40-hour Sick Bank

Vacation accrual to match total years of service 

MOU scheduled raises July 2023 & July 2024

Deadline to apply: Open until filled - Applications reviewed on an ongoing basis

ABOUT THE DEPARTMENT

The Mill Valley Police Department is committed to providing exceptional public safety service, education and preparedness in partnership with our community. The Department strives to develop professional and well-trained employees dedicated to upholding the highest standards of law enforcement.

The Mill Valley Police Department's mission is to provide a safe and secure community for our residents and visitors; protect life and property; enforce the law in transparent and equitable manners; and develop strong partnerships through community outreach, education, and collaboration.

ABOUT THE POSITION

Under general supervision, a Police Officer is responsible to perform law enforcement and crime prevention work; to control traffic flow and enforce State and local traffic regulations; to perform investigative work; to participate in and provide support and assistance to special department crime prevention and enforcement programs. This is the entry level classification in the professional police series requiring sworn peace officer status.

ABOUT THE COMMUNITY

Mill Valley, the third largest city in Marin County, is located 6 miles north of San Francisco at the foot of Mount Tamalpais. The population is 14,500 with another 16,000 within its sphere of influence. The city is primarily residential with an active commercial element supporting local needs. The cost of housing is high and is a factor applicants should consider.

The mountain and panoramic views of San Francisco create an awe-inspiring backdrop for thousands of hikers and mountain bikers who visit Mill Valley each year. They enjoy miles of fire roads and hiking trails both within the City limits and on adjacent Water District lands. Tourists visit the historic downtown on weekends and holidays, enjoying the numerous small specialty shops and fine restaurants, which comprise the majority of the downtown business.

Examples of Essential Duties (include but are not limited to):

•  Patrol the City in radio-equipped car or on foot.
•  Answer calls for the protection of life and property, and the enforcement of city, county, and state laws.
• Conduct both preliminary and follow-up investigations of disturbances, prowlers, burglaries, thefts, hold-ups, vehicle accidents, death, and other criminal incidents.
• Patrol the City and respond to calls related to traffic incidents and any other required emergencies.
• Observe, monitor, and control routine and unusual traffic conditions.
• Assist and advise motorists and enforce traffic safety laws.
• Make arrests as necessary.
• Interview victims, complainants, and witnesses.
• Interrogate suspects; gather and preserve evidence.
   

Application Instructions

1. Please thoroughly complete your application through CalOpps AND upload a thoughtful Cover Letter and Resume.
2. If you are currently attending academy, please upload verification of your attendance with your application.

Please be sure to fill out all applicable fields in CalOpps - do not simply say "see resume."

*Please note that the Job Description is currently under review, the job definition and duties contained in this announcement are representative of the job and are in substantial conformance to what the finalized description will include.

Junior Civil Engineer/ Assistant Civil Engineer/ Associate Civil Engineer/ Senior Civil Engineer

DIVISION: District Division DEPARTMENT: Engineering

OPENING DATE: 10/12/22

CLOSING DATE: Continuous

SELECTION PROCESS: The District will invite ONLY those candidates whose qualifications MOST CLOSELY MATCH the position requirements to continue in the selection process. The District is a drug free workplace. Applicants under consideration will be required to undergo and pass drug testing prior to District employment. The following document(s) must be submitted at time of application: 1. GGBHTD Online Employment Application; 2) Resume (Attach as PDF copy to your online application); and 3. Engineer-in-Training Certificate or Registration (P.E. license) as a Civil Engineer in the state of California (Attach as PDF copy to your online application) The Selection Process for this Position may include: Oral Panel Interview; Department interview for final candidates; Medical Examination (post offer of employment); Drug Testing (post offer of employment); and Background, Employment and Security Investigation. OPENING(S): To establish an Eligibility List.

POSITION SUMMARY: The Engineering Department has a Professional Development Program for its Civil Engineer classification which allows consideration and appointment of eligible candidates at the appropriate position level. The classification has the following position levels: 1) Junior Civil Engineer; 2) Assistant Civil Engineer; 3) Associate Civil Engineer; and 4) Senior Civil Engineer.

Junior Civil Engineer: $102,606.40 - $125,985.60

Assistant Civil Engineer: $113,963.20 - $139,942.40

Associate Civil Engineer: $127,337.60 - $154,772.80

Senior Civil Engineer: $146,286.40 - $177,798.40

The following is the job description of the Senior Civil Engineer. To know more about other Civil Engineer minimum qualifications and job descriptions click on the link below:

Junior Civil Engineer https://www.goldengate.org/assets/1/6/junior-civil-engr-jobdescription_08221.pdf

Assistant Civil Engineer https://www.goldengate.org/assets/1/6/asst-civil-engr-jobdescription_08224.pdf

Associate Civil Engineer https://www.goldengate.org/assets/1/6/associate-civil-engr-jobdescription_08223.pdf

Under general direction, performs responsible professional level engineering and administrative work in connection with a wide variety of engineering projects. May lead professional and paraprofessional engineering personnel engaged in the planning, design, and construction phases of engineering projects. Assist Directing Civil Engineer in training and providing guidance to Junior through Associate Engineer classifications and Inspector classifications. Responsibilities include: developing, coordinating and executing engineering methods and policies affecting a wide range of engineering activities; regular contact with professional engineering consultants, governmental agencies, involved communities and contractors in connection with complex and difficult engineering matters; overall oversight and review of detailed and complex engineering calculations, plans, specifications and technical papers; and performs related duties as required.

ESSENTIAL RESPONSIBILITIES: Prepares reports, calculations, design plans, specifications, schedules, cost estimates and other materials related to the planning, design and construction phases of engineering projects and refers them to their supervisor for final approval Prepares and refers to the District Engineer or designee, contract documents and agreements for the planning, design and construction phases of engineering projects with professional engineering consultants, contractors, utilities and governmental agencies Confers with other departments and agencies relative to engineering projects and work programs to ensure proper coordination of all related activities and responsibilities Makes field trips and inspections to resolve serious differences of opinion between engineers and contractors' representatives as they relate to design matters Conducts and attends conferences and meetings in connection with planning and design of improvement and construction projects Ability to use computers including proficiency with spreadsheets Prepares and leads the preparation of a variety of engineering calculations, data and reports in connection with planning, development, and construction of projects Makes oral presentations Regular and reliable attendance and performance

MINIMUM QUALIFICATIONS: Education and/or Experience: Bachelor's degree in Civil Engineering or closely related field Five years' progressively responsible experience in design, estimating, specification preparation, contract preparation, related phases of engineering and inspection of construction projects. Experience as a lead engineer desirable. Required Licenses and/or Certification: Registration (P.E. license) as a Civil Engineer in the state of California. Must have a PE license as a Civil Engineer for at least 5 years. Must possess and maintain a current and satisfactory driving record. No reckless driving and DUI within the last 7 years. No more than 2 moving violations within the last 3 years. Operates District vehicles on a regular basis. Physical Requirements: Must inspect construction work on the Golden Gate Bridge, other structures and buildings, climb scaffolds, catwalks and ladders. Work from heights. Work outside in all weather conditions. Work over water. Carry harness and test or inspection equipment. Occasionally enter into trenches and other excavations. Vision to read printed materials and a computer screen. Hearing and speech to communicate in person and over the telephone. Routine use of computer, telephone and other office equipment. Ability to travel to District facilities.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of: Modern engineering methods and techniques and the strengths and uses of construction materials Engineering features of design and construction problems Various phases of transportation engineering and systems planning Transportation economics and finances Factors which influence the impact of transportation facilities on the environment, the community and the economy Principles and techniques of administration, personnel management and supervision Skill in Ability to: Originate, prepare and check: calculations, designs, details, cost estimates, plans, specifications and contract documents Meet and consult with professional engineering personnel and public, private and community officials on engineering problems Plan and direct the work of others, judge work quality and performance Prepare technical correspondence and complete comprehensive reports Prepare articles for publication and address audiences effectively Analyze situations accurately and adopt an effective course of action

APPLICATIONS MAY BE FILED ONLINE AT: https://www.goldengate.org/district/careers/

Position #PS101423 JUNIOR CIVIL ENGINEER

ASSISTANT CIVIL ENGINEER/ ASSOCIATE CIVIL ENGINEER

SENIOR CIVIL ENGINEER DL Junior Civil Engineer/ Assistant Civil Engineer/ Associate Civil Engineer/ Senior Civil Engineer Supplemental

Questionnaire * 1. Do you have a Bachelor's degree in Civil Engineering? Yes No

* 2. Do you have an Engineering-in-Training (EIT) certificate? Yes No

* 3. How many recent years of full-time experience do you have in design, cost estimating, construction plan and specification preparation, construction contract administration, inspection of construction projects, and/or related phases of project development? At least 2 years At least 3 years At least 5 years

* 4. Are you a registered Professional Civil Engineer in the State of California? Yes, I have a California P.E. license as a Civil Engineer. Yes, I have a California P.E. license as a Civil Engineer for at least 5 years. My P.E. license is currently in-process. No, I do not have a California P.E. license but I have a P.E. license as a Civil Engineer in another State. No, I don't have a P.E license as a Civil Engineer.

* 5. Please indicate the current license you have if you don't have a California P.E. license. *

Required Question

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience. Must be 18 years of age or older to apply for this position. 

DEFINITION: Under general supervision, the Field Monitor provides operational support and supervision of Mill Valley parks, outdoor fields, offsite facilities, and occasionally the Mill Valley Community Center. Responsibilities will include but will not be limited to patrol and observation of outdoor facilities, ensuring compliance with facility regulations and use guidelines, general customer service, light office tasks, and the performance of other related work as required. This is a part-time, year-round position.

EXAMPLES OF DUTIES:

• Monitor user activities in department facilities and enforce all rules, regulations, and safety principles.
• Patrol field, park and offsite facilities to monitor rental schedules and permitted use.
• Act as a liaison to the outdoor recreational community for the Recreation Department.
• Provide quality customer service and information for all Department facilities, classes, programs, and events.
• Maintain appearance and overall environment of facilities by completing daily tasks and cleaning as needed.
• Occasionally assist with the coordination and execution of Department-sponsored outdoor events or classes.
• Maintain records and reports as required.
• Enforce all rules, regulations and safety principals.
• Willingness and ability to work flexible hours including evenings, weekends and holidays.
• Ability to take the lead in completing assignments when working with a partner or on a team.
• Respond professionally to emergencies, provide care as indicated under the scope of training.
• Deal tactfully and courteously with the public and build positive relationships with other staff.
• Actively attend and participate in required staff training.
• Reads and follows diagrams and instruction written in English.
• Ability to communicate clearly both orally and in writing.
• Perform related duties as required.

TRAINING & EXPERIENCE: Any combination of education, training, and experience, which likely provides the required knowledge and abilities.

PRE-EMPLOYMENT CONDITIONS:
Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. The employee must satisfactorily complete an evaluatory period before obtaining regular status. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.

Are you looking for a great opportunity to connect with your community while investing in your future? Do you want to see first-hand what it’s like to engage in active, multi-generational work that directly contributes to the well-being of our greater Mill Valley community?  If you answered yes, then you belong with Mill Valley Recreation!  With our team, you will create memorable experiences while cultivating new and lasting connections within our greater Southern Marin Community. You will have the opportunity to grow and learn through consistent, quality training and, apply your learning through direct hands-on experience.  Must be 15 years of age or older to apply for this position. 

DEFINITION: Under general supervision, responsibilities will include but not be limited to light office tasks, customer service, set up and take down of facility equipment and janitorial tasks. Perform related work as required. This is a part-time, year-round position.

EXAMPLES OF DUTIES:

• Set up and take down tables, chairs, audio-visual equipment, and other related material and equipment.
• Greet public and provide general information for all Recreation department classes, programs, and events.
• Daily janitorial/maintenance duties such as routine and special cleaning of restrooms, community center rooms (i.e. wipe counters, vacuum floors, sweep walkways, empty trash receptacles, replace paper products and litter pick-up).
• Monitors guest activities in the community center and enforce all rules, regulations and safety principals.
• Assist in opening and closing procedures for the entire Community Center.
• Occasionally assist with the coordination and execution of Department-sponsored outdoor events or classes.
• Maintain records and reports as required.
• Enforce all rules, regulations and safety principals. 
• Willingness and ability to work flexible hours including evenings, weekends and holidays.
• Ability to take the lead in completing assignments when working with a partner or on a team. 
• Respond professionally to emergencies, provide care as indicated under the scope of training.
• Deal tactfully and courteously with the public and build positive relationships with other staff.
• Actively attend and participate in required staff training.
• Reads and follows diagrams and instruction written in English.
• Ability to communicate clearly both orally and in writing.
• Perform related duties as required.

TRAINING & EXPERIENCE: Any combination of education, training, and experience, which likely provides the required knowledge and abilities.

PRE-EMPLOYMENT CONDITIONS:
Candidates receiving a conditional job offer must pass a pre-placement fingerprint review. The employee must satisfactorily complete an evaluatory period before obtaining regular status. Candidates must possess a current CPR/AED and First Aid certificate and be comfortable calling 911 in an emergency.

We invite applications for the position of:

Facility Specialist I: Adult Sports Scorekeeper

$17.17.76 - 19.36 hourly

The City of San Mateo Parks & Recreation Department is now accepting applications for part-time employment in Athletics.

About this role
We are seeking responsible, reliable and enthusiastic individuals to score keep for our Adult Softball leagues. Scorekeepers will be responsible for putting out and picking up the bases at the beginning and end of night, turning on and off the field lights, keeping score for each game played and keeping the official game time and other duties as assigned. This is a part time, non-benefited position, up to 30 hours per week and limited to 960 hours in a fiscal year (July-June). You must be available to work Monday-Friday during the hours of 6pm-10:15pm, from early March – mid-November.

Why Join our Department?

• Our staff is devoted to creating a fun, safe and positive recreational experiences.
• Our Values; Respect, Creativity, Integrity, Transparency and Inclusivity.

What You Bring:

• Energy and Enthusiasm!
• Experience and passion for working in sports.
• Dependability, reliability and an ability to work independently.

Who You Are

• You have a strong work ethic, customer service skills and works well with others.
• You have good judgment and make good decisions in a variety of situations.
• You can communicate well with your co-workers and supervisors.

What You’ll Do

• Provide excellent customer service.
• Interact with adults and Sport Officials.

What We Offer

• A TON of leadership skills! You will develop your leadership and management skills as you learn to work cooperatively with other staff members, team managers and officials.
• Training and Support as you learn and grow in this role with our Athletics Section
• Build your resume! Career benefits as a scorekeeper include development of essential management and communication skills.

Are You Interested? Apply.

Application can be found on our website at www.cityofsanmateo.org, submit online at www.calopps.org or email applications to jwilson@cityofsanmateo.org. Questions, contact Jennifer Wilson via email or 650.522.7433. Application materials will be screened on a continuous basis.

Fine Print: The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual preference, marital status or national origin. It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits and all other privileges, terms and conditions of employment.

We invite applications for the position of:

Facility Specialist I: Field Attendant

$17.76- 19.36 hourly

The City of San Mateo Parks & Recreation Department is now accepting applications for part-time employment in Athletics.

About this role

We are seeking responsible, reliable and enthusiastic individuals to join our team as a Field Attendant. Employees hired into this class will follow the City’s emphasis on excellent customer service, be detail-orientated, able to manage multiple tasks and programs and be a team player who can work with a variety of City staff and members of the public. You must be available to work Monday-Friday during the hours of 3pm-8pm and one Saturday or Sunday from 8am-5pm, year-round.  This is a part time, non-benefited position, up to 30 hours per week and limited to 960 hours in a fiscal year (July-June).

Why Join our Department?

• Our staff is devoted to creating a fun, safe and positive recreational experiences.
• Our Values; Respect, Creativity, Integrity, Transparency and Inclusivity.

What You Bring:

• Energy and Enthusiasm!
• Experience and passion for working in sports.
• Dependability, reliability and an ability to work independently.

Who You Are

• You have a strong work ethic, customer service skills and works well with others.
• You have good judgment and make good decisions in a variety of situations.
• You can communicate well with your co-workers and supervisors.

What You’ll Do

• Acts a liaison to build a positive working relationship with all youth user groups who use the athletic fields in San Mateo.
• Reviews all activities on San Mateo field’s including, youth user group games and practices, adult sports, private rentals and public drop in use.
• Interprets and enforces the field user policy and park policies to the public and sports user groups.
• Monitors park areas by foot to assist the general public and sports groups in the use of the park areas.
• Responds to inquiries and complaints and ensures safe use of the facilities.
• Documents all emergency and first-aid contacts.
• Reports possible safety hazards and/or unsanitary conditions to the Recreation Supervisor.
• Assist in keeping accurate records of forms, inventory and supplies
• Supports City or Department-sponsored events as required.

What We Offer

• A TON of leadership skills! You will develop your leadership and management skills as you learn to work cooperatively with other staff members, team managers and officials.
• Training and Support as you learn and grow in this role with our Athletics Department
• Build your resume! Career benefits as a scorekeeper include development of essential management and communication skills. 

Are You Interested? Apply.

Application can be found on our website at www.cityofsanmateo.org, submit online at www.calopps.org or email applications to jwilson@cityofsanmateo.org.  Questions, contact Jennifer Wilson via email or 650.522.7433. Application materials will be screened on a continuous basis.

Fine Print: The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual preference, marital status or national origin. It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits and all other privileges, terms and conditions of employment.

We invite applications for the position of:

Facility Specialist I: Gym Attendant

$17.76 - 19.36 hourly

The City of San Mateo Parks & Recreation Department is now accepting applications for part-time employment in Athletics.

About this role

We are seeking responsible, reliable and enthusiastic individuals to oversee the San Mateo High School Gym. Gym Attendants will be responsible for class registrations and refunds, cash handling procedures, maintaining the office area and supplies, safety issues regarding the facility and program participants, any set up or breakdown needed for activities scheduled and other duties as assigned. This is a part time, non-benefited position, up to 30 hours per week and limited to 960 hours in a fiscal year (July-June).  You must be available to work Monday-Friday during the hours of 5:30pm-10:15pm and one Saturday or Sunday between the hours of 9am-9pm, year-round.

Why Join our Department?

• Our staff is devoted to creating a fun, safe and positive recreational experiences.
• Our Values; Respect, Creativity, Integrity, Transparency and Inclusivity.

What You Bring:

• Energy and Enthusiasm!
• Experience and passion for serving the community.
• Dependability, reliability and an ability to work independently.

Who You Are

• You have a strong work ethic, customer service skills and works well with others.
• You have good judgment and make good decisions in a variety of situations.
• You can communicate well with patrons, your co-workers and supervisors.

What You’ll Do

• Provide excellent customer service.
• Process registrations, oversee the building including any set-up or break-down for scheduled activities.

What We Offer

• A TON of leadership skills! You will develop your leadership and management skills as you learn to work cooperatively with other staff members, team managers and officials.
• Training and Support as you learn and grow in this role with our Athletics Section
• Build your resume! Career benefits as a scorekeeper include development of essential management and communication skills. 

Are You Interested? Apply.

Application can be found on our website at www.cityofsanmateo.org, submit online at www.calopps.org or email applications to jwilson@cityofsanmateo.org.  Questions, contact Jennifer Wilson via email or 650.522.7433. Application materials will be screened on a continuous basis.

Fine Print:  The policy of the City of San Mateo is to grant equal employment opportunity to all qualified persons without regard to race, color, sex, gender, age, religion, ancestry, physical or mental disability, sexual preference, marital status or national origin.  It is the intent and desire of the City of San Mateo that equal employment opportunity will be provided in recruiting, hiring, training, promoting, wages, benefits and all other privileges, terms and conditions of employment.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.sanjoseca.gov/citycareers.  

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay.

The City of San José is recruiting for an IT Support Manager in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City’s Emergency Operation Center (EOC).

The IT Support Manager supports the essential technologies needed to operate the City’s EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management, Motorola Computer Dispatch workstations, and video and audio systems. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC’s technology services available during large-scale emergency events.

This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment.  

The ideal candidate must be able to take full ownership of managing the IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, and Zoom. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources.  A strong leadership mindset, the ability to deliver team productivity, and a strong civil servant mentality are essential to this position. 

The IT Support Manager is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the IT Support Manager will need to be available onsite to support the emergency event. Work hours during an emergency event could be after City’s business hours or on the weekend.

Duties may include but are not limited to:

• Providing technical leadership for the City’s enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitor, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. 
• Performing hands-on system configuration and advanced troubleshooting infrastructure issues to ensure service availability to meet service level expectations. 
• Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to production environment. 
• Developing technical guidelines and governance framework to ensure best practices and security.
• Triaging, leading and resolving advanced infrastructure issues and service outages.
• Leading project implementation to completion.
• Coordinating communication and IT service needs with Public Safety and departments.
• Managing asset life cycle, including tracking, replacement, and surplus of equipment.
• Managing infrastructure maintenance and support contracts.
• Providing technical leadership and IT training to EOC staff and City employees. 

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. 

Competencies

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. 

The ideal candidate will also possess a combination of the following knowledge and experience:

• Strong technical hands-on experience in designing, configuring, implementing, managing, and troubleshooting current technologies such as:
  • Network (Ruckus) L2/L3 switches; 
  • HyperConverged Infrastructure (Nutanix); 
  • Private Virtual Infrastructure and NSX (VMWare);
  • Azure Public Cloud Infrastructure;
  • Configuration Management (SCCM);
  • Identity Management (Active Directory, Federation Services, Azure Active Directory);
  • Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above);
  • Enterprise Backup and Restore, Disaster Recovery;
  • Microsoft Office 365 Productivity Suite and Collaboration Tools;
  •  Mobile Device Management (Microsoft Intune, VMware Workspace One);
  • PowerShell scripting; and/or,
  • Video/Audio system.
• Experience in leading Incident Response and Change Management.
• Experience creating and updating technical documentation.
• Understand infrastructure operations, security best practices, Disaster and Recovery.
• Ability to train end users on the use of computers and related applications 

Decision Making – Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Analytical Thinking – Approaching a problem or situation by using a logical, systematic, sequential approach.

Problem Solving – Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Leadership – Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Project Management – Ensures support for projects and implements agency goals and strategic objectives. 

Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.   

1. Please select the areas of technical competency where you have comprehensive enterprise level experience in the configuration and ongoing support (check all that apply): 
   • Network Infrastructure
   • Hybrid (Virtual/Physical) infrastructure
   • Public Cloud resource management
   • Identity Management
   • Enterprise Storage Management
   • Performance monitoring
   • Enterprise backups/restore, Disaster Recovery
   • Desktop Imaging
   • Microsoft Office 365 Productivity Suite and Collaboration Tools
   • Mobile Device Management
   • Video/Audio System
   • None of the above 
2. From the areas you selected above, please describe your experience and list the specific hardware and software solution/tools along with the number of years of experience in each technical competency.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. In addition, please attach your resume as part of the application process. If you have questions about the duties of these positions, the selection or hiring processes, please contact Felipa Perez at Felipa.Perez@sanjoseca.gov. 

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